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    February 2012 v10

    ISTQB in a NutshellISTQB Marketing Working Group

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    2ISTQB - February 2012

    Syllabi and Exams3

    Benefits4

    ISTQB : Worldwide Footprint2

    Introduction to ISTQB 1

    Contacts5

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    ISTQB : International Software Testing QualificationsBoard (www.istqb.org)

    Non-profit association Founded in 2002 - Headquarters in Belgium With own constitution, rules and regulations Composed of volunteer international Testing Experts

    Responsible for ISTQB certified tester scheme world-wideISTQB is the worlds leading organisation for SoftwareTesting Certification

    Advancing thesoftware testing profession

    3ISTQB - February 2012

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    ISTQB Mission1) We promote the value of software testing as a profession to individuals

    and organizations.2) We help software testers to be more efficient and effective in their

    work, through the certification of competencies.3) We enable testers to progress their career through a Professionals

    Code of Ethics and a multi-level certification pathway that providesthem with the skills and knowledge they need to fulfil their growingresponsibilities and to achieve increased professionalism.

    4) We continually advance the Testing Body of Knowledge by drawing onthe best available industry practices and the most innovative research,and we make this knowledge freely available to all.

    5) We set the criteria for accrediting training providers, to ensureconsistent delivery of the Body of Knowledge, world-wide.

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    ISTQB Mission6) We regulate the content and coverage of exam questions, the

    examination process, and the issuing of certifications by officialexamination bodies.7) We are committed to expanding software testing certifications around

    the world, by admitting member boards into the ISTQB . Theseboards adhere to the constitution, bylaws, and processes defined bythe ISTQB, and participate in regular audits.

    8) We nurture an open international community, committed to sharingknowledge, ideas, and innovations in software testing.

    9) We foster relationships with academia, government, media,professional associations and other interested parties.

    10) We provide a reference point against which the effectiveness of testingservices can be evaluated, by maintaining our prominence as arespected source of knowledge in software testing.

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    7ISTQB - February 2012

    Professio-nalism

    Knowledgesharing

    Continuouslearning

    Openness

    Non-profitindependency

    Integrity

    Activememberboards

    Consistency

    Internationalpresence

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    8ISTQB - February 2012

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    9ISTQB - February 2012

    ISTQB Creation of new syllabi

    Definition of world-wide rules Working Group activities

    Examination Body Performs exams

    Issues certificates

    Member Board

    Translation/ Release of new syllabi Accreditation of training providers Creation and release of exam questions Adoption of ISTQB rules Contribution to ISTQB Working Groups Perform exam/ issue certificates

    Accredited Training Provider Creation of course materials Delivery of courses

    Certifiedtester

    Segregation of dutiesInternational harmonizationand mutual recognition

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    10ISTQB - February 2012

    Member Boards

    ISTQB General Assembly

    Executive CommitteeGlossary

    Foundation

    Advanced

    Expert TBOK Exam Processes

    Audit

    Governance

    ReleaseManagement

    Marketing Strategy

    Exam Providers

    Training providers

    Product Dev.Steering

    Committee

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    11ISTQB - February 2012

    ISTQB : Worldwide Footprint2

    Introduction to ISTQB 1

    Syllabi and Exams3

    Benefits4

    Contacts5

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    47 Boards71 Countries

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    The countries in which ISTQB operates contribute to

    over 90% of the world-wide GDP

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    As of December 2011 the number of certifications issued haspasses 200.000, with a trend of approximately 10.000 new

    certifications per quarter. Among the technology-independent certifications schemes,ISTQB is the third one in the IT industry in number of certified persons (below only PMI and ITIL) and clearly thefirst in the Testing subject.ISTQB constitutes an international de-facto reference

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    ISTQB can rely on a considerable number of accreditedtraining providers world wide

    As of December 2011 we can count on; 180+ accreditations for Foundation Level 80+ accreditations for Advanced Level

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    16ISTQB - February 2012

    ISTQB : Worldwide Footprint2

    Introduction to ISTB 1

    Syllabi and Exams3

    Benefits4

    Contacts5

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    ISTQB has defined three levels of syllabi Foundation Advanced (Test Manager, Test Analyst, Technical Test Analyst) Expert (Improving the Test Process, Test Management, Test Automation *, Security

    Testing *, etc)

    Syllabi are publicly available for download from theISTQB Web SiteSyllabi are written by industry expert and continuouslyreviewed and improvedTerms used in the ISTQB syllabi are described in theISTQB Glossary

    * - publishing in progress

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    Page 18ISTQB - February 2012

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    Page 19

    SW TestingFundamentals

    Testing throughoutthe

    software life cycle

    Statictechniques

    Testing designtechniques

    Testmanagement

    Tool support ofTesting

    Testing process Regression testStructure-based

    techniques(white-box)

    ConfigurationManagement

    Risk Management

    Basic Elements SoftwareDevelopmentModels

    Inspectionsand testing process

    The test developmentprocess Test Organization

    Types ofTest Tools

    Testing definition Test levels InspectionProcess (review)Categories of testdesign techniques

    Test Planningand Estimation

    Effectiveuse of tools:

    potential benefitsand risks

    The psychologyof testing

    Experience-basedTechniques

    Choosingtest techniques

    IncidentManagement

    Types of testing Static Analysis bytools

    Specification-basedtechniques(black-box)

    Test ProgressMonitoringand Control

    General principlesIntroducing a tool

    into anOrganization

    ISTQB - February 2012

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    Page 20

    Test ManagementTechnical Test AnalystTest Analyst

    Software testingfundamentals

    Testing throughoutthe software

    life-cycle

    Test designtechniques

    Static testingtechniques

    Testmanagement

    Tool supportfor testing

    Definition of terms

    Reason for testing

    Fundamentaltest process

    The psychologyof testing

    Re-test andregression test

    Expected results

    Prioritizing tests

    SoftwareDevel. models

    The economics

    of testingTest plan

    Component test

    Integration test

    System test

    Acceptance test

    Maintenance test

    Explanation oftechniques terms

    Black and whitebox tests

    Functional testtechniques

    Structural testtechniques

    Experience-basedtechniques

    Meaning ofstatic test

    Reviews and thetest process

    Types of review

    Static analysis

    Organization

    Configurationmanagement

    Test estimation,monitoring control

    Incidentmanagement

    Testing standards

    Types oftesting tool

    Tool selection

    and use

    ISTQB - February 2012

    Test Managementtopic

    Technical TestAnalyst topic

    Test Analysttopic

    Common topic

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    Page 21

    Context ofImprovement

    Model basedimprovement

    Analytical basedimprovement

    Selectingthe Approach

    OrganizationalAspects

    Critical SuccessFactors

    Genericimprov. cycle

    (Deming, IDEAL)

    Context basedmodels

    (CTP, STEP)

    Initiating &Diagnosis of the

    Situation

    Change Manag.Process

    Human factors

    Why? Introduction Introduction Selection of testprocess improv. Organization

    Key SuccessFactors

    What can beimproved?

    SW models(CMMI, ISO 15504) Causal Analysis

    Setting a cultureOverview ofImprov. approaches

    Establishing aTest Impr. Plan

    Acting to implementImprovements

    Test models(TPI, TMMi) GQM model

    Process forImprovement

    ManagingChange

    Views of Quality

    Adapting to differentLife Cycle Models

    ISTQB - February 2012

    Measures, Metrics& Indicators

    Roles

    Skills

    Learning fromImpr. Program

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    Page 22

    Mission, Policies ,Strategy and Goals

    Managing theTest Team

    Managing acrossthe Organization

    Project MngmtEssentials

    Test ProjectEvaluation &

    Reporting

    Domain andProject Factors

    Managing ExternalRelationships

    QualityManagement

    Test ResultsReporting andInterpretation

    StatisticalQuality Control

    techniques

    Mission, Policies,Metrics of success

    Building theTest Team

    Advocating theTest Team

    PM tasks TrackingInformation

    Considerationsfor lifecyclemodels

    Test StrategiesDeveloping the

    Test TeamPlacement of the

    Test TeamProject RiskManagement

    InternalReporting

    Managing partialLifecycle models

    Leading theTest Team

    Stakeholdercommunication

    Standards andRegulations

    ExternalReporting

    Alignment of TestPolicy and StrategyWithin Organization

    ReleaseConsiderations

    ISTQB - February 2012

    Creating andBuilding

    Relationships

    Quality activities/Tools across the

    Organization

    Ethical issues

    EvaluatingEffectiveness &

    Efficiency

    Metrics

    ProjectRetrospectives

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    The exam is structured on multiple-choice questions for Foundation and Advanced Level

    For Expert Level, an essay is also required

    Number of questions and length of exams are:

    Foundation exams: 40 questions, length = 1h (75 minutes for candidates takingexams not in their native language) Advanced exams: 65 questions, length = 3h (or 225 minutes for candidates taking

    exams not in their native language)

    Questions are defined in a very strict wayExams can be held without attending the courseFor more details, see the FAQ section in the ISTQB Web Site

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    Questions are selected according to defined set of rules:

    Proportional distribution of questions on the basis of Syllabus chapterstopics.

    Distribution of questions on the basis of different types: K1 = Remember (mnemonic contents), K2 = Understand (conceptual contents), K3 = Apply (exercise that requires the use of testing notions or techniques) K4 = Analyze (exercise that requires also a contextual analysis)

    Expert level exams include five different K-levels (K2 to K6), with two additional higher K-levels:

    K5 = Evaluate (make judgments based on criteria and standards) K6 = Create (reorganize elements into a new pattern or structure; devises a

    procedure for accomplishing some task, invents a product)

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    25ISTQB - February 2012

    ISTQB : Worldwide Footprint2

    Introduction to ISTB 1

    Syllabi and Exams3

    Benefits4

    Contacts5

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    International recognition of acquired competences andskills

    Possibility to use the logo Certified Tester(withidentification of the specific level of certification)

    Supports to the career path from foundation level to expertlevel

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    For educational institutes and consulting companies it ispossible to become an Accredited Trainer Provider; theprocesses and rules for accreditation are defined atinternational level

    Accredited Trainer Providers can ensure a high standing intraining services thanks to:

    certified trainers training material whose content, quality and syllabi coverage is

    checked by ISTQB Boards early information and consultation on the evolution of ISTQB

    Glossary and Syllabi Accredited Training Providers can benefit of specific logosand are listed in the ISTQB Web Site

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    29ISTQB - February 2012

    ISTQB: Worldwide Footprint2

    Introduction to ISTQB 1

    Syllabi and Exams3

    Benefits4

    Contacts5

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    ISTQB official website www.istqb.org

    ISTQB Address: Avenue du Roi, 206

    1190 BrusselsBelgium

    ISTQB contact e-mail: [email protected]

    ISTQB - February 2012

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    You Tube presence : http://www.youtube.com/user/ISTQBORG

    Slide Share presence : http://www.slideshare.net/ISTQBORG

    Linkedin Community: : http://www.linkedin.com/

    groups?about=&gid=4064826&trk=anet_ug_grppro

    Twitter channel : http://twitter.com/#!/ISTQBORG

    XING community : https://www.xing.com/net/istqb

    Facebook presence : http://www.facebook.com/pages/

    International-Software-Testing-Qualifications-Board/220517667989575

    ISTQB - February 2012