it trends in higher education
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IT Trends in Higher Education. Mark Luker ACE Fellows June 5, 2005. Purposes of CDS. Create a systematic network for data Dispel myths and reduce hype Create an awareness of variations Create a basis for outcome analyses Allow for informed comparisons - PowerPoint PPT PresentationTRANSCRIPT
EDUCAUSE
IT Trends in Higher Education
Mark Luker
ACE FellowsJune 5, 2005
Purposes of CDS
Create a systematic network for data Dispel myths and reduce
hypeCreate an awareness of variationsCreate a basis for outcome
analysesAllow for informed comparisonsProvide assistance in
planning efforts
NOT an assessment tool !
A Service Not a Survey
To help members planTo assist members in seeking infoTo provide a
research basisTo enhance a culture of evidence
Some Features of the Survey
Web-based data collectionRe-issuance of data51 questions, with 267
data elementsDefinitions in fly-oversGlossaryData integrity checks
Restricted access to the dataRigorous use agreement
Some Features of the Service
Ability to identify specific participantsAvailable only to those
who participatedAbility to create your own peer groupsFilters for
Carnegie, size, control, etc.Ability to sort dataGraphics &
statistics Trend dataRatio analyses
Sample View of Summary
Sample Trend Analysis
Who participated?
835 institutions in 2003An increase of 33% over 200257% Public /
43% PrivateCarnegie Classes
DR 163MA 228BA 170AA 145Other 45International 79
Nearly 60%of theEDUCAUSE membership
Some Observations
Participation was reflective of the EDUCAUSE membership
The value is in the breadth of participation
Support from the vendor community
Complementary with other efforts
Five Areas of Focus
IT Organization, Staffing & PlanningIT Financing &
ManagementFaculty & Student ComputingNetworking &
SecurityInformation Systems
a flavor of the data . . .
The Scope of Central IT
Central IT usually includes:Academic computing, enterprise info
systems, desktop computing, identity management, learning
technology, IT policy, IT security, multimedia, networks, student
computing, R&D, telephone, web, Sometimes includes:Computer
store, distance education, library, mailroom, printer/copiers,
research computingOften shared with multiple providers
The Size of Central IT
FTE staff:Min 1, max 652Mean 61, median 30Budget:Min $75,000, max
$107,000,000Mean $7,900,000, median $3,400,000ComputersMin 75, max
65,000
Percent of Top IT Administrators Who Are Members of the
Presidents Cabinet
Analysis of titles
294 unique titles out of 822 CIO in the title of 29.2%
Students Who Own Computers
Centralized vs. Decentralized
Percentage of Central IT Personnel expendituresAs a Percentage of
Total Campus IT Personnel Expenses
Key Findings and Trends
More top level IT administrators have the term CIO embedded in
their title
There has been an increase in the percentage of top IT administrators reporting to the president, with the biggest increase in AA schools from about 34% to 43% over the last year.
The % of top-level IT persons sitting on the presidents cabinet
overall has remained constant over the last year at 44%, but a
notably higher percentage (57%) of AA schools reported
this.
Key Findings and Trends
More institutions reported computer replacement plans than last
year, but with longer cycles.70% of the responding institutions
reported having a plan and living up to the plan, an increase from
last year.There was an increase in the % that reported using
external suppliers to run one or more of the various IT functions
or services, from about 40% to 45%.
Key Findings and Trends
Providing e-mail access to all students increased 3% Classrooms
with wireless connectivity increased 2%Classrooms with projection
capability increased 5%Classrooms with computers in them increased
by 4% The average percentage of students owning their own computers
increased from 51% to nearly 64%.The percentage of campuses that
used a course management system for most or all of their classes
increased significantly to 20%
Key Findings and Trends
There was a 10-13% increase in schools reporting tracking bandwidth
utilization and bandwidth shaping by campus location, by direction,
and by type of traffic. The most common security practice is the
expeditious patching / updating of critical systems, with 96% of
all campuses reporting this practice (up from 82% last
year).Firewall usage and the extent of firewall deployment are up
16%.
Trend in the Making
More campuses this year included an auditor, member of the
presidents cabinet, CFO, CAO, trustees, and state agency in
developing policy for information security and privacyReflects
serious new risks!Professional bad-guys everywhereUnrelenting
attacksRegular mistakesCampus accountable for information
losses!CMS and network now mission critical
External Drivers
Higher Ed called a threat to national securityOur many computers
and fast networks launch powerful Denial-of-Service attacksWe must
fix the problem or See EDUCAUSE/Internet2 Task Force on Computer
and Network Securitywww.educause.edu/security
Hard Choices!
Security solutions involve the professionalization of system and
network administration (in addition to better awareness, better
policy, etc.)But many campus IT staff may report to colleges,
departments, labs, theaters, stores, etc., with:little IT
management or professional developmentculture of
decentralizationculture of turnoverculture of independenceYet
institution is responsible for the resultsCompare with the adoption
of physical security
Future Trend?
Voice and video services are moving to the networkCould
dramatically improve our services at lower costCould streamline our
operationsCampuses are going there nowStudents and faculty can
install and run these servicesStudents and faculty increasingly
rely on their own personal devices for communications and
informationEnormous varietyChallenges traditional plansWhat are new
roles of central IT?
Part of a Larger Picture
Voice over Internet Protocol breaks federal policies and corporate
business modelsCongress must address the changesPotentially grave
consequences for higher educationHigher Education Coalition: ACE,
AAU, AACC, AASCU, NAICU, NASULGC, UNCF, EDUCAUSE, Internet2, ACUTA,
and NACUBOOur voice in telecom reformFuture impact on
CDS?
Core Data Service Summary Report
For non-participantsAggregate DataRatio AnalysesStatistical
analysesOver 100 tablesA resource for all members
A Different Slice:Current Issues Committee
Top-ten issues that are:Critical for strategic successWill increase
in significanceGreatest demand on leaders timeMost expensive in FTE
and $
And the winners are:
FundingSecurity and ID MgmtERP/Information SystemsStrategic
PlanningInfrastructure ManagementFaculty development and
supportE-LearningGovernance, OrganizationEnterprise Portals Web
Systems and Services
To Find Out More
www.educause.edu/coredata
892 for 2004
Now 46.5%
Mean now 67%, median 80%
Total central IT FTE ranges from 1 to 652; mean 61; median 30DR is
65%!, BA is 94% - come back to this later re security
Student ownership mean now 67%Only 1.2% have not and do not plan to
support a course management system69% support a single, commercial
CMSCMS is now a mission-critical, enterprise application---think
security
CIO 96%, CSO or PO 64%, CAO or CFO 57%, Pres Cab 63%, Counsel 53%,
Auditor 43%5 years ago major institutions had 0-1 security
officers
CIO 96%, CSO or PO 64%, CAO or CFO 57%, Pres Cab 63%, Counsel 53%,
Auditor 43%5 years ago major institutions had 0-1 security
officers
CIO 96%, CSO or PO 64%, CAO or CFO 57%, Pres Cab 63%, Counsel 53%,
Auditor 43%5 years ago major institutions had 0-1 security
officers
VOIP up 12.5% on campusE-Bay speaker re capture the
energy