itbi all staff june 9, 2016 january 31, 2017...mobility is a state of mind ... giving people options...

40
ITBI All Staff June 9, 2016 January 31, 2017 1

Upload: others

Post on 24-Sep-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

ITBI All Staff

June 9, 2016

January 31, 2017

1

Page 2: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

2

What is this thing?

Modernize

adapt (something) to modern needs or

habits, typically by installing modern

equipment or adopting modern ideas

or methods.Oxford dictionary

Workplace Strategy is the dynamic

alignment of an organization’s work

patterns with the work environment to

enable peak performance and optimize

costs.

Work Environment is everything that

shapes the employee’s involvement with

the work itself, including the organizational

culture, physical space, technology and

tools, and interactions with co-workers and

supervisors.

Page 3: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

Why should we care?

By building a modern work environment the state can:

Attract new talent to state government

Retain talent

Increase employee productivity and engagement

Serve the customers of state government more effectively

Optimize the footprint of government

Leverage technology solutions

Strengthen adaptability for changing work

Reduce our environmental impact

Support health and wellness

3

Page 4: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

4

“I hereby direct executive cabinet-level agencies and small-cabinet

agencies to build a modern work environment and create an

organizational culture that empowers employees with choice, enables

excellent performance, supports all generations, and is mindful of our

impact on the environment.”

Executive Order 16-07

• Establish a Workplace Strategy Council

• Enable a mobile workforce

• Create a modern work environment

• Measure implementation

Page 5: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

5

Why now?

Source: You-tube:

Walter Kronkite 1967

Page 6: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

6

Work/life integration

Page 7: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

7

Workplace Evolution

Page 8: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

Demographic Upheavals

Source: Kay Sargent

8

Page 9: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

Millennials

9

Page 10: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

Generations in the workplace

10

Traditionalist

Page 11: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

The next next generation

11

Page 12: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

12

Changing expectations of the work

environment

Source: Kay Sargent

Page 13: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

13

One size misfits all

Page 14: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

14

Why the Stigma?

Source: You-tube

Conan O’Brien IBM

Page 15: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

15

Engagement

Page 16: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

16

Millennials and work

Source: CBRE 2016

Page 17: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

17

“Disproving Widespread Myths about Workplace Design” BOSTI, 2001

Cultural Investment

Page 18: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

18

How do we do this?

ENGAGE

ENABLE

Page 19: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

19

Change is a process

Page 20: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

20

Change is hard

Page 21: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

21

Know your audience

Page 22: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

22

“Culture eats strategy”

Peter Drucker

Page 23: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

23

Define the organizational culture

Page 24: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

Discover and explore

Page 25: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

25

Design around the work

Source: GSA Total Workplace

Page 26: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

“Dreary slow paced

working environments

where everyone hates

their life. Resistance

to change.”

26

Branding is crucial

“Attracting and retaining

employees who are more productive and engaged through flexible workplace policies is not just good for business or for our economy – it’s good for our families and our future.” President Barack Obama

”For me, this work

environment was

unnerving and made

me rethink my desire to

work for the state.

Cube farms are gross.”

“Rigid hierarchy,

lack of autonomy,

lack of flexibility and

creativity within

organizations.”

Page 27: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

27

What this is for some based on their culture

Page 28: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

28

Page 29: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

29

CBRE Los Angeles Office

Page 30: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

30

Russell Investments

Page 31: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

31

Haworth

Page 32: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

What this is not…

32

Page 33: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

33

Work is what you do, not where you do it

Page 34: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

WaTech

HCA

OFM

WSDOT

Agencies leading by example

Commission on Salaries

ESD

DSHS

DEL

DOH

WDFW

DES

34

Page 35: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

35

Mobility is a state of mindOFM – Facilities Oversight & Capitol Campus Mobile Center

Results:

Empowered with choice - two

zones to seven

Enabled mobility

Page 36: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

36

Giving people options to get work doneDSHS Operations Support Services

Results:

Increased collaboration

Increased workplace satisfaction

Increased engagement

Page 37: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

A workplace environment that empowers, energizes,

and builds collaboration

WaTech E-Gov

Results:

Employees are empowered with choice

Employee ownership

Increased collaboration

Two to six zones

Page 38: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

38

Using space as a recruitment toolSeattle Coworking Space Pilot

Page 39: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

39

Supporting work with a variety of spacesDepartment of Health – Center of Public Affairs

Results:

39 cubes to 112 workspaces

Increased mobility

Empowered with choice – 9 zones

Page 40: ITBI All Staff June 9, 2016 January 31, 2017...Mobility is a state of mind ... Giving people options to get work done DSHS Operations Support Services Results: Increased collaboration

40

QUESTIONS?

Brooke Hamilton

Statewide Workplace Strategist

[email protected]

or

(360) 819-0540

Amy McMahan

Facilities Oversight Program Manager

[email protected]

or

(360) 902-9824

http://ofm.wa.gov/initiatives/workplacestrategies/

default.asp