itheca group - the business transformation company - about us

© 2013 itheca Group | all rights reserved | confidential 1

About us

The Business Transformation CompanyTM

Document IG01-26-164 | Version 1-3 | Page

Recapitalization

Disruption Innovation

Merger & Acquisition

Disruption

Restructuring

Succession

Regulation Growth Competition

About us

We build, develop and transform businesses!

Document IG01-26-164 | Version 1-3 | Page © 2013 itheca Group | all rights reserved | confidential 2

Manufacturing Financial Services Luxury & Consumer Goods

Information Technology Sports Insurance

Telecom Healthcare Power & Utilities

About us

Where our clients come from


itheca Group


itheca Group offers the certainty of integrated, inter-

disciplinary and effective transformation that is on

time and on target.

itheca Group is a medium-sized management consulting

company focussed on innovation and transformation. By

providing the right skills and extra capacity, we enable

companies to design and implement transformation at

their chosen speed.

Since 1991 we have been advising and supporting

organizations of various sizes and origins through the pro-

cess of sharpening entrepreneurial vision, developing

concise strategies and implementing them consistently:

We build, develop and transform businesses.

Our work is based on the knowledge that, with a holisti-

cally designed, solidly anchored and integrated transfor-

mation process, we can create and increase sustainable

competitive advantages for businesses.

We believe that a jointly held vision, the clear and

consistent pursuit of goals and the continuous coor-

dination of all elements that shape a company and its

products and services are among the key criteria for

entrepreneurial success.

With more than thirty-five partners and an active pool of

several hundred highly qualified associates – together

with our customers, we act as a sparring partner, enabler

and accelerator to drive the transformation of their busi-

nesses and complement existing skills and capacities as

required.

itheca Group works exclusively with commercially inde-

pendent consultants who have many years of manage-

ment and consulting experience. Our consultants work

together in specifically composed teams and share our

passion for providing tangible benefits to our clients.

4 © 2013 itheca Group | all rights reserved | confidential Document IG01-26-164 | Version 1-3 | Page

About us

itheca Group as an «Architect»

With a team of individuals specifically se-

lected to meet your project needs, itheca

Group works closely with you in the role

of an architect to shape all aspects of the

future of your business:

starting from your vision and the develop-

ment of possible future scenarios, through

to strategic positioning, markets, chan-

nels, brands, value proposition products

and services, key activities and resources,

corporate culture, human and financial ca-

pital.

itheca Group ensures that strategies are

defined concisely and coherently, that

their implementation can be well managed

and their progress determined.

With the internationally successful «busi-

ness model innovation» approach, itheca

Group capitalizes the strengths of your

business and consistently orchestrates in-

novation in all areas of your company, pro-

viding you with a sustainable competitive

advantage.

© 2013 itheca Group | all rights reserved | confidential 5 Document IG01-26-164 | Version 1-3 | Page

About us

itheca Group as a «Supervisor» and «Custodian»

In the role of a «building planner» and «su-

pervisor», itheca Group takes responsibility

for the transformation of your business. As

such, itheca Group plans, directs, coor-

dinates and leads all transformation activi-

ties and facilitates the business develop-

ment, expansion or reorganization as per

the planned scope, on time and on budget.

In the role of a «controller» and «custodi-

an», itheca Group represents the interests

of the «building owners», consistently redu-

cing risks and ensuring that the devel-

opment objectives are achieved.


About us

itheca Group as a «Subject Matter Expert»

In the role of a «subject matter expert»,

itheca Group is an implementation partner

that makes an active contribution to the

success of all business design and trans-

formation activities:

itheca Group complements the company's

existing skills and capacities, provides

«first aid in emergencies», develops exper-

tise within the company, and facilitates the

planned development of your business

through quality assurance and direction.


Soft Skills

> Reliable, strong-willed, distinct communi-cation and negotiation skills

> Highly developed interpersonal, intercultural, and intrahierarchical competencies

About us

Advice and support from seniors only


Extensive Management Experience

> Leadership experience as line managers as well as project/program managers

> Strong change leader capabilities

Extensive Advisory Experience

> Extensive strategy development and exe-cution experience

> Strong training and enabling capabilities


Domain Knowledge

> Thought Leader or expert status in a specific subject matter

About us

Multi-dimensional diversity in agile teams


Industry Background

> 10 years plus of experience in each industry

> 15 years plus of professional experiance

Functional Experience

> 10 years plus of experience in each function

Languages & Cultural Affinity

> 5 years plus of presence in each language and or cultural area


About us

Eight good reasons for working with itheca Group


Responsibility for thoughts and actions:

seamless consulting and implementation from

start to finish

1

Integrated, interdisciplinary advice: we do

not offer an isolated view of challenges from a

single perspective

2

Safe, efficient and agile achievement of ob-

jectives: periodic assessment and refinement

of designs, planning and implementation

3

Teamwork - on an equal footing: in a flat or-

ganizational network of experienced senior con-

sultants – not in a hierarchically structured firm

4

Maximum transparency throughout the

consulting process: verified causality of objec-

tives and recommended actions

5

No proprietary knowledge or methodolo-

gies: we provide widely proven and available

knowledge as the basis for fruitful cooperation

6

Maximum value for money: we are a fo-

cused and commercially independent partner

with minimal overhead costs

7

No sales pressure: senior advisors provide

services as required by the client. No junior ad-

visors – no education at client expense

8


itheca Group in a nutshell

> Who we are: Your «One-Stop-Shop» for «Business Innovation & Transformation»

> Core competencies: Strategy Development & Execution; Innovation & Alignment;

Leadership & Transformation

> Synergies by Design: Advisory and Interim Services

> Industries: Financial Services; Insurance & Healthcare, IT & Telecom, Power,

Manufacturing, Consumer Goods, Sports

> Practices: Innovation & Transformation; Holistic Branding; Product & Experience

Management; Project, Program & Portfolio Management; Performance & Process

Management; Corporate Finance; Compliance, Risk & Governance; Personnel &

Organizational Development; Change Management

> National, international and global clients

> Independent multinational partnership, founded in 1991, present in D-A-CH

> 7 Senior Partners, 35+ Partners, 600+ Network Partners


itheca Group




About us

Business Transformation Approach



Alignment, purpose and governance


value-oriented

results-oriented

strategy-oriented



Structuring a business transformation


Execution

Design

Program

Project 2

Project 3

Project 4

Project 5

Project 6

Project 7

Project 1

Executive Management

Analysis


Business transformation service portfolio


Execution

Analysis Design

Program

Project 2

Project 3

Project 4

Project 5

Project 6

Project 7

Project 1


Enabling Enabling Enabling

Leadership Leadership Leadership Assurance Assurance

Support Support Support

Sparring Sparring

Advisory Advisory Advisory


Agile steering and assurance


Vision, Position, Mission, Strategy

Strategic

Objectives yearly - quarterly

Portfolio of

Measures quarterly - biweekly

programs, projects, …

Measures monthly - weekly

Alignment Deduction

Adaption

Alignment Deduction

Adaption Alignment Alignment

Alignment

Alignment

Underlying Conditions

Owner, Supervisory Board


Program Management

Project Management

Subject Matter Experts

Staff


A typical organizational structure


Project

Teams

Project

Teams

Project

Teams

Extended

Core Team

Steering

Committee

Core Team


The Business Transformation Framework


Vision, Position, Mission

Strategic Objectives, Strategies

Markets, Stakeholder Groups

Brands

Products & Services

Financial Capital Human Capital Structural Capital

Corporate Culture

Organizational Capital

Explicit Knowledge

Tangible Capital

Immovables

ICT

Movables

De

sig

n,

Ste

erin

g O

utc

om

es,

Insig

hts


Investments in Intellectual Capital


Financial Capital

Tangible Capital

Intellectual Capital

Relational Capital

Brand

CustomersNetwork

Structural Capital

Corporate Culture

Explicit KnowlegdeOrganizational Capital

Human Capital

| Based on Daan Andriessens , Making Sense of Intellectual Capital, 2004

Relational Capital

Brand

Customers Network

Structural Capital

Corporate Culture

Explicit Knowlegde Organizational Capital

Human Capital



Identification of action approaches - Examples


Reduce costs

Standardization

Economies of scale

Lean Management

Lean Administration

Lean Services

Automation

Digitalization

Management efficiency

HC acquisition

HC retention

HC development

HC costs

Cost-of-quality

Technology innovation

Procurement

Sourcing (Make|Buy)

Optimize structures

Leadership culture

Corporate culture

Entities

Process architecture

Sourcing (Make|Buy)

Glocalization

Centralization

Decentralization

Strategic alignment

Operational alignment

Process innovation

Product innovation

Product management

Business model innovation

Governance

Lean Organization

Risk-Management

Compliance

Increase revenues

Business model innovation

Product portfolio

Services portfolio

Strategic pricing

Dynamic pricing

Value-add services

Product innovation

Opportunity management

Loyalty management

Customer acquisition

Customer retention

Customer recovery

Customer referral

Customer lifetime value

Point-of-sales

Point-of-presence

Touch point consistency


Roles and capacity planning – blended teams


Program Management

Program Streering

Program Support

Project

Management

Subject Matter

Experts

Project Team

External capacity

Project

Management

Subject Matter

Experts

Project Team

External capacity

Project

Management

Subject Matter

Experts

Project Team

External capacity

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xx wd

xx wd xx wd

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Systematic use of collective intelligence


Your Client Partner


Pascal A. Miserez Senior Partner & CEO

> itheca Group

> Badenerstrasse 21, CH-8004 Zürich

> vox +4161 385 3838

> fax +4161 383 0100

> www.itheca.com > [email protected]

itheca group - the business transformation company - about us

Business

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effective transformation

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confidential document

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key activities

certainty of integrated

existing skills