itservices24 präsentation 2013-english

ITservices24 GmbHservice is our business

Company overview


The Corporation Family

mdm GmbH• active & passive cabling• USV• climatisation

ITservices24 GmbH• Server, Clients & Storage• configuration & Operation• Desktop LifeCycle

Management• Data center-relocation• Client Roll-Outs• Managed Services

ITsolutions24 GmbH• Design and

Implementation of complex and high availiable IT-Solutions

• Virtualisation (Server, Client, SAN, Storage)

• Datenbases (Oracle)• Sharepoint, AD,

Exchange• Unified Communications• IT-Strategy Consulting• Process Consulting


Who we are?founded 2001

Headquarters Alzenau - Unterfranken

Logistics Operator for big IT Projects

More as 80 employees on Internal- and field staff

Vendor independent Systemintegrator

Vendor independent Supply Partner

HP Preferred Gold Partner (Enterprise Storage, Computing Systems, Personal Computing, ServiceONE Expert)

Partner of IBM, Lexmark, Toshiba and Fujitsu Siemens


ITservices24 GmbH

System houseLogisticcentrum

Alzenau

Sales-Team

Projekt-Management

Managed Services

Onsite-Serviceteam

Organization


Service is our business

as Systemintegrator

as reliable Projektpartner

on Onsiteservice Business

on Managed Services Projects


Systemintegrator• Fosterage of your shopping baskets• Fosterage of your shopping baskets

• Delivery of Hard- and Software suitable to your shopping basket• Delivery of Hard- and Software suitable to your shopping basket

• Warehousing of your Standard components to optimise and reduce Delivery times, ennoblement of Systems, according your Delivery requierements

• Warehousing of your Standard components to optimise and reduce Delivery times, ennoblement of Systems, according your Delivery requierements

• Adoption of client-specific Special functions• Adoption of client-specific Special functions

• Automated processing of provisioning• Automated processing of provisioning

• Implementation and realization of Quality assurance procedures• Implementation and realization of Quality assurance procedures

• Process-Standardization / customizing • Process-Standardization / customizing


Reliable Projectpartner

Roll Out Projects

Support of individual

Applications

Implementation of Software applications

Certified staff as baseline for your succesful

Project

Design of your System

landscape

Expert knowledge on

multiple IT Projects

Implementation of new Systems

Best Practice Approach


Onsiteservices• Expert-Leasing and

Consulting• Expert-Leasing and

Consulting• User Help Desk

• First Level Support• Second Level

Support

• User Help Desk• First Level Support• Second Level

Support

• Systemadministration• Server and Storage

• Systemadministration• Server and Storage

• Systemadministration• Unix Server

• Systemadministration• Unix Server

• Systemadministration• Citrix• Microsoft• VMware

• Systemadministration• Citrix• Microsoft• VMware

• Support of Networks and Telecommunication

• Support of Networks and Telecommunication

• General Application development and -Support

• General Application development and -Support


Managed Services

Desktop Services Asset Management (Hardware / Software) System Management

Implementation of Standardized Operation Environments

Procesautomation based on ITIL

Optimized Servicemanagement Processes

Hard- and Softwareservices assures the permanent availibility of IT workplaces

Cost reduction and Standardisation in one Step

Support on Optimizitaion of your IT Serviceorganization and -processes

Consulting and Implementation of neccersary and eligible Security Solutions

Virtualization-, Migrations- and consolidation Solutions


IT-cost reduction is mainfocus of our activities

5 Measurements to decrease your IT-Costs:

Simplyfication

Centralization

Standardization

Automation

Cost transparency


Differentiation strategyIndependent reselling partner of various leading brandsIndependent reselling partner of various leading brands

Huge IT-expiriencs at banking, financial Services, Industry Chemistry, Pharmaceutical and trading sectors

Huge IT-expiriencs at banking, financial Services, Industry Chemistry, Pharmaceutical and trading sectors

Proofed competency on Management of complex IT-ServiceprocessesProofed competency on Management of complex IT-Serviceprocesses

Resolution of complex customer issues at classical IT operations Environment

Resolution of complex customer issues at classical IT operations Environment

Motivated and highly qualified employees and Teams, justified on long term customer satsfaction

Motivated and highly qualified employees and Teams, justified on long term customer satsfaction

Short and fast decission structurs due flat hirachysShort and fast decission structurs due flat hirachys

Rapid procurement paths trough direct Distribution accessRapid procurement paths trough direct Distribution access


Some of our References


Any further questions?


ITservices24 GmbH

Headquarter:Max-Planck-Str.2aD-63755 AlzenauTel +49-6023-9471-0Fax +49-6023-9471-25

New Location of Headquarter Q3/2013:Frankenstr. 1bD-63791 KarlsteinTel +49-6188-Fax +49-6188-

E-Mail [email protected]://www.itservices24.de

Contact:

itservices24 präsentation 2013-english

Technology