Jeffrey P Walker1835 Via Granada

Boynton Beach, FL 33426(502) 821-3881 Cell

Career Objective

To apply my skills and use my determination and detail orientation to continue to grow and become a valuable asset.

EducationWestern Kentucky University Bowling Green, KY Bachelors of Arts, Psychology May 2014Bachelors of Arts, Communication Studies

Relevant ExperienceFebruary 2012 - November 2013: Western Kentucky University Bowling Green, KYResident Assistant – Housing and Residence Life

· Provided counseling to residents in family issues, personal issues, depressive or traumatic experiences

o Was given crisis management training· Concealed confidential information on each resident by way of paperwork· Advisor in academic affairs· Provided excellent customer service· Implemented solutions to issues between two or more different parties· Presented to 50+ residents when conducting floor meetings· Taught prospective resident assistants the inner workings of the job· Provided fellow staff members with encouragement and worked to create a cohesive work

environment to enhance productivity· Organized and created a variety of programs that met the needs of the students · Wrote and filed detailed reports on each incident occurrence · Actively listen to issues and provide feedback to used to help others· Actively enforced rules, regulations, and policies to maintain order· Front desk management· Worked on tasks in a group setting as well as individually

Interest/ Activities

· Proficient with Microsoft Word, Power Point, and Excel · Resident Staff Association – Leadership and Recognition Chair

o Liaison between entire student staff population and professional staff population· Instructor for rules and regulations for a wide population of candidates applying for Resident

Assistant position· New Resident Assistant of the Month· Resident Assistant of the Month for two consecutive months· Resident Hall Association Member· Communication Ambassador· Psychology Club Member

Core Competencies

· Active listening and Critical Thinking Skills· Tact, Diplomacy, Counseling and Management· People Person, Persuasion and Excellent interpersonal skills

References

References and college transcripts are available upon request