job description toolkit - moody bible institute

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Job Description Toolkit Human Resources Moody Global Ministries

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Page 1: Job Description Toolkit - Moody Bible Institute

JobDescriptionToolkit

HumanResourcesMoodyGlobalMinistries

Page 2: Job Description Toolkit - Moody Bible Institute

TableofContents:

1. Intro……………………………………………………………………………………………………………………………1

2. JobAnalysisQuestionnaire………………………………………………………………………………………...2

3. JobDescriptionGuide…………………………………………………………………………………………………6

4. JobDescriptionSample–Accountant…………………………………………………………………………8

5. JobDescriptionFillableTemplate……………………………………………………………………………..10

6. JobDescriptionDatabase………………………………………………………………………………………….11

7. AdditionalResources

a. MoodyCompetencies……………………………………………………………………………………14

b. ActionPhrases&PowerVerbs………………………………………………………………………16

c. WorkEnvironmentConditionsLibrary…………………………………………………………..18

Page 3: Job Description Toolkit - Moody Bible Institute

Introduction:Jobdescriptionsareusedforavarietyofreasons.Theyareatoolforrecruiting,determiningsalaryrangesandlevelsorgrades,establishingjobtitles,creatingemployee’sjobgoalsandobjectives,conductingperformancereviewsandsubstantiatingthejob’sFairLaborStandardsActclassification(exemptornon-exempt).Theycanalsobeusedforcareerplanning,creatingreasonableaccommodationsandmeetinglegalrequirementsforcompliancepurposes.Becauseofthis,itisveryimportanttohavewrittenjobdescriptionsthataccuratelyreflecttheemployees’currentjobdutiesandresponsibilities.Withtherapidpaceofmodernbusinessjobscanchangequicklyandfrequently.Consequently,weadvisejobdescriptionsbeanalyzedandupdatedregularly.Ideally,ajobanalysisandsubsequentjobdescriptionupdateshouldcoincidewithannualperformancereviews.Thisisanaturaltimetoreviewthejobforchanges.Ajobdescriptionshouldnotdescribeidealresponsibilitiesbutactualresponsibilitiesbeingperformed.Forthisreason,it’srecommendedyougetfeedbackfromtheemployeeholdingthejobinordertowriteajobdescriptionthatisarealisticreflectionofwhatjobresponsibilitiesarebeingperformeddaytoday.ItisincumbentuponthemanagertoensurethatHumanResourceshasonerecentversionofthelatestjobdescriptionatalltimes.Bydoingsothemanagercontributestotheeaseofmanyimportantprocessessuchashiring,terminations,jobanalysisandjobevaluation(grading),etc.Wehopeyoufindthistoolkitanditscontentsvaluabletothisendandthankyouforyourdiligenceinensuringtheseimportantdocumentsareproperlycraftedandupdated.

Page 4: Job Description Toolkit - Moody Bible Institute

CompletethisformdigitallythroughSurveyMonkeyhere.

JobAnalysisTool:

PositionTitle:________________________________________________________________

BasicFunctionsandScopeofJob:Pleaseprovideabriefsummaryofthemainpurposeofthisjobandtheprimereasonforitsexistence.Statebrieflythescopeofthejob.Includequantitativedatawhenpossible.

______________________________________________________________________________

1. Whataretheminimumeducationrequirementstoperformtheessentialfunctionofthejob?

a. HighSchoolDiploma/GED

b. Two-yearcollege(Associate’sDegree)

c. TradeorTechnicalSchool(CertificateorDiploma)

d. Four-yearcollege(Bachelor’sDegree)

e. Graduate(Master’sDegree,JDorPh.D.)

f. Certification

g. Other(pleasespecify):____________________________

1b.Whatarea(s)ofstudywillbeconsideredforthisposition(i.e.management,psychologyetc.)

____________________________________________________________________________________________________________________________________________________________

2. Howmanyyearsofexperiencearerequiredtoperformthejob?

a. 0(entrylevelposition)

b. 1-3

c. 4-6

d. 7-9

e. 10+(management)

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Page 5: Job Description Toolkit - Moody Bible Institute

CompletethisformdigitallythroughSurveyMonkeyhere.

2b.Arebothadegreeandexperiencerequiredforthispositionoraretheymutuallyexclusiverequirements?

Examples:

A. MastersofDivinityand4-6years’experienceinministrysettingB. MastersofDivinityor4-6years’experienceinministrysetting(mutuallyexclusive)

3. Inadditiontotheminimumeducationrequirementsarethereanyadditionalcertificationsrequiredinordertoperformthejobwell?(Listallthatapply)

4. Whatarethetop5competencies(knowledge,skillsandabilities)neededtoperformthispositionwellandhowmuchpercentageoftimewillbededicatedtousingeachonthejobinanaverageday?(seeprovidedlistofcompetenciesforreference)

1. ____________________ %_______2. ____________________ %_______3. ____________________ %_______4. ____________________ %_______5. ____________________ %_______

=100%

5. Whatarethetop5responsibilities(inorderofimportance)thisjobwasmadetodelivertothebusinessandhowmuchpercentageoftimewillbededicatedtousingeachonthejobinanaverageday?

Responsibility PercentageofTime

1.

2.

3.

4.

5.

Must=100%

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CompletethisformdigitallythroughSurveyMonkeyhere.

6. Doesthispositionhavedirectreports?

a. NoDirectReports

b. DirectReports:

• HowmanyFTreports:________________• AveragetotalhoursworkedperweekbyallFTreports:____________• Pleaselisttitlesofthosepositionsthispositionisresponsiblefor:

• PleaseselectfromthelistbelowthoseresponsibilitiesthatthispositionisdirectlyresponsibleforORstronglyinfluences*

� Hiring� Promoting� Compensating� Training� Budgeting� Disciplining� Scheduling� Directing� Terminating� Developing� MeasuringPerformance� Other(pleaselist):____________________________

• HowmanyPTreports:________________• AveragetotalhoursworkedperweekbyallPTreports:____________• Pleaselisttitlesofthosepositionsthispositionisresponsiblefor:

• PleaseselectfromthelistbelowthoseresponsibilitiesthatthispositionisdirectlyresponsibleforORstronglyinfluences*

� Hiring� Promoting� Compensating

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CompletethisformdigitallythroughSurveyMonkeyhere.

� Training� Budgeting� Disciplining� Scheduling� Directing� Terminating� Developing� MeasuringPerformance� Other(pleaselist):____________________________

*Thereisan80%likelihoodthattheirrecommendationwillbeheeded.

7. Ifapplicable,whatpercentageoftheiroverallworktimeisdedicatedtotheabovemanagementtasks?___________%

8. Doesthispositionmanageabudget?

a. Yesa. Howmuch(annually)?____________

b. No

9. Onascaleof1-3whatamountoflatitudedoesthispositionhavetomakedecisionssurroundingtheirwork?

1–nolatitude:followsstandardsproceduresthatarehandeddownandrequirelittletonointerpretation.Followsprecedentsorreferstootherstomakedecisions.

2–somelatitude:workhassomevariabilityorcomplexitybutalsoincludesstandardunchangingprocedures.Canactonestablishedpoliciesbutmustrefertoothersforguidancewithaberrationsoutsidestandardoperations.However,theiropinionorinterpretationwilllikelybeconsideredtoformasolution.

3–fulllatitude:workisvariableandrequiresanalytical,interpretiveand/orevaluativethinking.Canreasonandmakeconclusiontotakeactioninordertoinfluencetheendresultswithlittletonoguidance.

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Page 8: Job Description Toolkit - Moody Bible Institute

Date:[Month,Year]

JOBDESCRIPTIONGUIDEJobdescriptionsshouldnotbemorethantwopagesinlengthandcanincludeeitherbulletpointsornumbering.Allsectionswiththeunderlinedheaderarerequiredandshouldbecompleted.Forpostingpurposes,theremaybetimeswhenportionsofthejobdescriptionareomitted.

[POSITIONTITLE]Location:[City,State]

Department:[DepartmentName]

Reportsto:[PositionTitle]

SupervisoryResponsibility:[‘SupervisoryPosition’or‘IndividualContributor’]

Apositioncanbeconsideredsupervisoryifitsupervises80hoursofworkinatypicalworkweekANDthesupervisorydutiesincludecompleteorhighlyregardeddiscretioninmattersrelatedtohiring,firing,promotion,pay,discipline,performance.

Full-timeorPart-time:[Full-timeorPart-time]

Full-timestatusistypically38.75hoursperweekwhilepart-timestatusis28hoursperweekorless.Thisiscriticaldistinctionasitdetermineswhethertheemployeeiseligibletoreceivebenefitsornot.

HRUseOnly:

FLSAStatus:[‘Exempt’or‘Non-exempt’]

NAICSCode:

Objective

Generalsummaryofresponsibilities-whatthepositionwascreatedtoaccomplish–thisshouldbenomorethanafewsentences.

Example:The[PositionTitle]isresponsiblefortheoverallmanagementoftherecruitment,selectionandemploymentfunctionsforMoodyGlobalMinistries.

EssentialFunctionsReasonableaccommodationsmaybemadetoenableindividualswithdisabilitiestoperformtheessentialfunctionsoftheposition.

List,inorderofimportanceandtimespent,theessentialfunctionsofthejob;describewhatmustbeaccomplished,nothowitmustbedone.Donotincludeanyfunctionsthatareperformedlessthan10%ofthetimeasthesearenotconsideredessential.

Besuretoincludethefollowing:• Startsentenceswithaverbtoshowaction,i.e.develops,processes,guides,

analyzes,etc.

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Page 9: Job Description Toolkit - Moody Bible Institute

Date:[Month,Year]

Pleasenotethispositiondescriptionisnotdesignedtocoverorcontainacomprehensivelistingofactivities,dutiesorresponsibilitiesthatarerequiredoftheemployeeforthisposition.Duties,responsibilitiesandactivitiesmaychangeatanytimewithorwithoutnotice.

• Supervisionormanagementresponsibilities• Qualityandquantitystandards(minimumlevelsrequiredtomeetposition

requirements)• Physical,mentalandperceptualfunctionsrequiredoftheposition• Alwaysincludethisline:Performsotherdutiesasassigned

Example:

This NotThisMaintainsmonthlyrecordsofapplicantprocessing,employeeturnover,recruitmentperformance,minorityrepresentation,etc.andreportsasassigned.

Eachmonth,updatethefollowingbythe8th:MonthlyTurnoverReport,Recruitment/ReferralReport,EmployeeActionReport,MinorityRepresentationReport,Transfers/PromotionsReports.ProcessfindingstoVPofHumanResources.

MinimumRequirements

Includeeducation,experience,specialskills,certificationsandlicensesrequiredtoperformthejob–theserequirementsareminimallyrequiredmeaningapersonwhodoesnotmeettherequirementslistedherecannotbeexpectedtoperformthejob.Includehowmanyprioryearsofexperiencearenecessarytoperformtheessentialfunctionsofthejob.

Example:MustpossessaB.A.inHRManagement,OrganizationalLeadershiporrelatedfield.5+Years’experienceinsimilarrole,SkilledinConflictManagement,ExperiencewithApplicantTrackingsoftwareamust.MembershipinSocietyofHumanResources

PreferredRequirements

Includeeducation,experience,specialskills,certificationsandlicensespreferredtoperformthejob–theserequirementsarepreferredandnotrequiredtoqualifyforthejob.Alsoconsiderincludingexperiencewithspecificprogramsorsoftware,useofequipment,specialskillsorlanguageshere.Theserequirementscanhelpyoutodistinguishaminimallyqualifiedcandidateandawell-qualifiedcandidate.

Example:MAdegreepreferred.ExperiencewithPeoplesoft/OracleTAMsoftwarepreferred.

WorkEnvironment/Conditions

Thissectionincludesinformationsuchastypeofenvironment(indoor/outdoor)andequipmentassociated(computer,lawnmower,etc.)withposition.Alsoincludeshiftsandtravelrequirementsifapplicable.SeeWorkEnvironment/ConditionsLibraryforsomeideas.

Example:Thisjoboperatesinaprofessionalofficeenvironment.Thisroleroutinelyusesstandardofficeequipmentsuchascomputers,phones,photocopiers,filingcabinetsandfaxmachines.

Hours:Monday–Friday8:30am-5pm.Notravelisexpectedforthisposition.

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Page 10: Job Description Toolkit - Moody Bible Institute

Date:April2015

Pleasenotethispositiondescriptionisnotdesignedtocoverorcontainacomprehensivelistingofactivities,dutiesorresponsibilitiesthatarerequiredoftheemployeeforthisposition.Duties,responsibilitiesandactivitiesmaychangeatanytimewithorwithoutnotice.

AccountantLocation:Chicago,IL

Department:Finance

Reportsto:Controller

SupervisoryResponsibility:IndividualContributor

Full-timeorPart-time:Full-time

ObjectiveTheaccountantpositionisresponsibleforprocessingpayroll;helpingwithfilingtaxes;processingpurchaseordersandothermiscellaneoustasksrelatedtoaccounting.Theaccountantisalsoresponsibleforhandlingvariousdisbursements.

EssentialFunctions

Reasonableaccommodationsmaybemadetoenableindividualswithdisabilitiestoperformtheessentialfunctionsoftheposition.

• Processpayrollinanaccurateandtimelymanner.• Processpurchaseordersinanaccurateandtimelymanner.• Filetaxessothatallrequirementsaremetwhileavoidingoverpayment.• Processexpensereportsinanaccurateandtimelymannerandinaccordancewithdepartmental

procedures.• ProcessCOBRAchecks.• File,ordersuppliesandperformmiscellaneousdutiesfordepartment.• Communicatewithco-workers,management,clientsandothersinacourteousandprofessional

manner.• Conformwithandabidebyallregulations,policies,workproceduresandinstructions.• Conformwithallsafetyrulesanduseallappropriatesafetyequipment.• Performotherdutiesasassigned.

MinimumRequirements

Bachelor'sdegreeinAccountingorequivalentexperienceplusoneyearofrelatedexperience

PreferredRequirements

ExperienceinNon-ProfitMinistryaplus

HR Use Only:

FLSA Status: Exempt

NAICS Code: 000000

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Date:April2015

Pleasenotethispositiondescriptionisnotdesignedtocoverorcontainacomprehensivelistingofactivities,dutiesorresponsibilitiesthatarerequiredoftheemployeeforthisposition.Duties,responsibilitiesandactivitiesmaychangeatanytimewithorwithoutnotice.

WorkEnvironment/ConditionsThisjoboperatesinaprofessionalofficeenvironment.Thisroleroutinelyusesstandardofficeequipmentsuchascomputers,phones,photocopiers,filingcabinetsandfaxmachines.

Whileperformingthedutiesofthisjob,theemployeeisregularlyrequiredtotalkorhear.Theemployeefrequentlyisrequiredtostand;walk;usehandstofinger,handleorfeel;andreachwithhandsandarms.

Theemployeeisoccasionallyrequiredtosit;climborbalance;andstoop,kneel,crouchorcrawl.Theemployeemustfrequentlyliftand/ormoveupto10poundsandoccasionallyliftand/ormoveupto25pounds.Specificvisionabilitiesrequiredbythisjobincludeclosevision,distancevision,colorvision,peripheralvision,depthperceptionandabilitytoadjustfocus.

Thisisafull-timeposition:MondaythroughFriday,8:30a.m.to5p.m.

Notravelisexpectedforthisposition.

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Page 12: Job Description Toolkit - Moody Bible Institute

Date:9/28/16

Pleasenotethispositiondescriptionisnotdesignedtocoverorcontainacomprehensivelistingofactivities,dutiesorresponsibilitiesthatarerequiredoftheemployeeforthisposition.Duties,responsibilitiesandactivitiesmaychangeatanytimewithorwithoutnotice.

[JobTitle]Location:[city,state]

Department:[departmentname]

Reportsto:[title]

SupervisoryResponsibility:[IndividualContributororSupervisoryRole]

Full-timeorPart-time:

Objective

EssentialFunctions

Reasonableaccommodationsmaybemadetoenableindividualswithdisabilitiestoperformtheessentialfunctionsoftheposition.

MinimumRequirements

PreferredRequirements

WorkEnvironment/Conditions

HR Use Only:

FLSA Status: [‘Exempt’ or ‘Non-exempt’]

NAICS Code:

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UploadingLatestJobDescriptionstotheDatabase

Soyou’veupdatedyourjobdescriptions,nowwhat?

WecurrentlyhouseallcurrentjobdescriptiononanHRsponsoredSharePointsitefoundhere.*

*ItisrecommendedthatyousavetheSharePointwebsitetoyourbookmarksmenuonyourinternetbrowserforeasyaccessanytime.

Youmaybeaskedtorequestaccessifthisisyourfirsttimevisitingthesite.Ifyouareareturninguser,youshouldonlyneedtosupplyyourMoodylogincredentialtoaccessthesite.

Onthelefthandmenupanelselectthe‘UpdateJobDescriptions’option.

You’llseealistingofdepartments,locateyourdepartmentfromthelistandclicktoselect.

Youshouldnowseealistofalljobdescriptioncurrentlyhousedinyourdepartmentallibrary.

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Page 14: Job Description Toolkit - Moody Bible Institute

UploadingLatestJobDescriptionstotheDatabase

Selectthegreentextthatread+newdocumentinordertoaddyourupdatedjobdescription.Selectthejobdescriptionfile(mustbeinWordformat)fromyourcomputerandupload.Makesureyouseeyournewjobdescriptionlistedwiththecurrentdateunderthe‘Modified’column.

Ifyouhaveanolderversionofthejobdescriptionstilllisted,deletethefilebyusingthemenuprovidedtotherightofthefilename:

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Page 15: Job Description Toolkit - Moody Bible Institute

UploadingLatestJobDescriptionstotheDatabase

Selectdeleteatthebottomofthesecondmenulist.Checktomakesurethisfileisnolongerlistedinthesetofjobdescriptionslisted.

That’sallthebasicsteps.ThanksforupdatingyourjobdescriptionsanduploadingthemtotheSharePointsite!

IfyouhavetechnicalissuesorhavequestionsabouttheprocessfeelfreetoreachouttotheCompensationAdministratorforfurtherguidance.

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CompetencyTitle CpmpetencyDescriptionAdministrative Administrativeduties(i.e.timeslips,expensereports,P-cardreconciliation).

AnalyticalSkillsCollectsandresearchesdata,identifiesdatarelationships,synthesizescomplexordiverseinformationandpresentsrelevantdatatostakeholders.

AssignPriorityAbletoassignprioritytomultipleengineeringemergencies,determiningthehighestprioritybasedonimportanceandimpactofstationbeing"ontheair".

BudgetManagement Showswisediscernmentandstewardshipofallocatedbudgetforworkunit(s).ChangeManagement Adaptingoneselfandleadingothersinthefaceoforganizationalchange.

Communication

Connectswithpeers,customers,studentsanddonors,activelylistens,clearlyandeffectivelysharesinformation,demonstrateseffectiveoralandwrittencommunicationskills.Ishonest,yetkindanddiscreet.

Communication(Supervisory)Isapproachable,developstrust,effectivelycommunicates"up"and"down"theorganization,andbuildsself-imageofstaff.

ConflictManagementFacilitatesconstructiveconflictresolution,accommodatesorseekscompromisewhenappropriate.

CrisisManagmentAccuratelyidentifiescrises,communicatesthroughestablishedchannels,delegatesasneededwhilemaintainingappropriatedemeanor.

Customer&MarketKnowledge CustomerKnowledge,MarketAnalysis,andInputtoManagement

DelegationDelegatesresponsibilityandattendantauthority,establishesaccountability.Demonstratesconfidenceinsubordinates.

DependabilityCanbereliedupontocompletetasksasassigned;amountofrequiredsupervisionandinstructionisappropriate.

DirectabilityFollowsInstructionsandrespondstotrainingtoimproveperformanceandeffectiveness.

EmployeeDevelopmentProvidesapositiveworksettingthatencouragesandenablesself-development.Anticipatesemployeechangesandpreparesindividualsforadvancement.

EquipmentTroubleshootingAbletosystematicallyapproachequipmentfailuresbasedongoodengineeringpractices.

FeedbackSeeksfeedbackatappropriatetimesandthroughappropriatechannels.Intentionallyappliesfeedbackintowork.

Inclusiveness

Showsrespectforpeopleandtheirdifferences;promotesfairnessandequity;engagesthetalents,experiences,andcapabilitiesofothers;fostersasenseofbelonging;workstounderstandtheperspectivesofothers;andcreatesopportunitiesforaccessandsuccess.

InitiativeProactiveinperformingassignedduties;isresourceful,andseeksadditionaltaskswhentheworkloadpermits.

InnovationDisplaysoriginalthought,creativityandresourcefulness.Developsandsuggestsinnovativeapproachesandideastoimprovework

JobKnowledgePossessesknowledgeandexpertiseappropriatefortheposition;appliesknowledgetoassignedtasks.

JudgmentActswithreasonandthoughtfulness;makesgooduseofavailableinformationinreachingdecisions.

MeetingLeadershipArrivesearly,isprepared,andusesmeetingtimeefficientlyandeffectivelythroughappropriatetopicsandfacilitationofthemeetingprocess.

Mentorship

Walksalongsidementeesasadedicatedguideindevelopingspecificskillsandknowledgethatwillenhancethementeesprofessional,personal,andspiritualgrowth.

On-airPresence

Gooduseofvoiceandmicrophonetechnique,naturalandrelatable,genuineandbelievable,showsenergyandvitality,abilitytobothad-libandreadcopywithfewmistakes.

PerformanceManagement

Sets,communicates,andgainscommitmenttoachievablebutchallengingexpectations.Monitors,measures,andcoachesperformanceagainstsetexpectations.

Planning&Organizing(Empl) Plans,organizesandschedulesworkeffectively;makesgooduseoftime.

Planning&Organizing(ProTch)Plansandscheduleswork,prioritizesprojects,managescomplextasksandcompetingdemands.

Moody Competencies

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CompetencyTitle CpmpetencyDescription

Planning&Organizing(Spvsr)Coordinatesplansandschedules,monitorsprogresswithinschedules,modelsgooduseoftimeandplansforadditionalresources.

PreparationAccuratelyassessestimeinputrequiredforataskandmakesnecessarypreparationsandadjustmentstodeliverqualityresultsingiventimeframe.

ProblemSolvingQuicklyidentifiesproblemsandgathersandanalyzesrelevantdatainordertodevelopalternatesolutionsandresolveproblemsinatimelymanner.

ProductionDutiesProducesqualitypromos,spots,programs,and/orfeaturesinatimelyandefficientmanner;goodwritingskills,appropriatemusic,effects,andnaturalsound.

ProfessionalDevelopment

Seeksprofessionaldevelopmentwhenappropriateandthroughtheappropriatechannels.Exhibitsworking&developingknowledgeandskillsrelevanttothejobandcurrentindustrystandards.

ProjectManagmentAbletoseeprojectthroughallphasesorstepsuntiltheveryend,plansresourcesaccordinglyforbestpossibleoutcome.

QualityofWork Workisthorough,accurate,andtimely,withfewerrors.

QuantityofWorkVolumeofproductivityisappropriatetothenormaldemandsoftheposition.Respondstooccasionsofincreasedworkdemands.

Recruit&SelectTalentWorkswithEmploymentServicestoattractandhirequalitytalentwhileconsideringandadheringtoorganizationalstandards.

RegulationComplianceUnderstandsandadherestoindustrystandardregulationsimpactingMoody,makesadjustmentsasnecessary.

Repair&MaintenanceRespondstoequipmentfailureand/orpropertyneedsinatimelyandefficientmanner.Takespreventativestepstomaintainequipmentand/orproperty.

ResearchandDevelopmentAbletodetermineappropriatesourcesofinformationinordertothoroughlyinvestigateatopicandreportkeyhighlightsrelevanttocurrentorganizationalneeds.

Sales Achievessalesasmeasuredagainstbudget.

SpecialEventsandProgramming

Demonstratespreparation,customerservice,enthusiasm,andpropermanagementappropriatetotheirroleduringspecialprogramsoreventsofferedthroughtheInstitute.

StrategicPlanningSeesthebigpicture,plansandmakesdecisionswithasustainablefutureinmind,intentionallyalignsgoalsanddecisionswithbroaderorganizationalgoals.

StudentDevelopmentCommittedtostudentdevelopmentandstrivestoservestudentswellwhilebuildingqualityrapport.

TeamLeadershipPromotesteamgoalsandparticipation,definesindividualrolesandresponsibilities,andrecognizesindividualandteamsuccesses.

Teamwork/Collaboration

Cooperativeandeffectiveteammember,willingtocollaboratewithandhelpothers.Suppliesneededinformationandresourcestootheremployeeswithoverlappingwork.Actsasacooperativecontributorinteamproblemsolving.

TechnicalSkills&ResponsibilitiesSkilledateditingandmixingintimelyandefficientmanner;goodworkingknowledgeofaudioequipmentandrelatedsoftware.

TransmitterOperations&ResponsibilitiesGoodworkingknowledgeoftransmittercontrolsandreadings,EASresponsibilitiesandprocedures.

UseofTechnologyDemonstratesrequiredskills,keepscurrentwithandadaptstonewtechnologies.Leveragestechnologytoincreaseproductivity.

VolunteerManagementEffectivelyleveragesavailablevolunteerstoachievethegoalathand,ensuresvolunteersfeelvaluableandrespected.

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ActionPhrasesandPowerVerbs

ActionPhrasesDesigned,developed&delivered Conductedneedsanalysis WrotecoursedesigndocumentsAssessedemployee/clienttrainingneeds Consultedwithclients Facilitatedproblem-solvingmeetingsDevelopedandimplementedformatting Analyzedevaluationdata RevampedproducttrainingManagedproductdevelopment Implementedsolutions

PowerVerbsAccelerated Acclimated Accompanied Accomplished Achieved AcquiredActed Activated Actuated Adapted Added AdheredAdjusted Administered Admitted Adopted Advanced AdvertisedAdvised Advocated Aided Aired Affected AllocatedAltered Amended Amplified Analyzed Answered AnticipatedAppointed Appraised Approached Approved Arbitrated ArrangedAscertained Asked Assembled Assigned Assumed AssessedAssisted Attained Attracted Augmented Authored AuthorizedAutomated Awarded Avail

Balance Bargained Borrowed Bought Broadened BudgetedBuilt

Calculated Canvassed Capitalized Captured Carriedout CastCatalogued Centralized Challenged Chaired Changed ChanneledCharted Checked Chose Circulated Clarified ClassifiedCleared Closed Co-authored Called Collaborated CollectedCombined Commissioned Committed Communicated Compared CompiledComplied Completed Composed Computed Conceived ConceptualizedConcluded Condensed Conducted Conferred Consolidated ConstructedConsulted Contracted Contrasted Contributed Contrived ControlledConverted Convinced Coordinated Corrected Corresponded CounseledCounted Created Critiqued Cultivated Cut

Debugged Decided Decentralized Decreased Deferred DefinedDelegated Delivered Demonstrated Depreciated Described DesignatedDesigned Determined Developed Devised Devoted DiagrammedDirected Disclosed Discounted Discovered Dispatched DisplayedDissembled Distinguished Distributed Diversified Divested DocumentedDoubled Drafted

Earned Eased Edited Effected Elected EliminatedEmployed Enabled Encouraged Endorsed Enforced EngagedEngineered Enhanced Enlarged Enriched Entered EntertainedEstablished Estimated Evaluated Examined Exceeded ExchangedExecuted Exempted Exercised Expanded Expedited ExplainedExposed Extended Extracted Extrapolated

Facilitated Familiarized Fashioned Fielded Figured FinancedFit Focused Forecasted Formalized Formed FormulatedFortified Found Founded Framed Fulfilled FunctionedFurnished

Gained Gathered Gauged Gave Generated GovernedGraded Granted Greeted Grouped GuidedHandled Headed Hired Hosted

Identified Illustrated Illuminated Implemented Improved ImprovisedInaugurated Indoctrinated Increased Incurred Induced InfluencedInformed Initiated Innovated Inquired Inspected InspiredInstalled Instigated Instilled Instituted Instructed Insured

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Interfaced Interpreted Interviewed Introduced Invented InventoriedInvested Investigated Invited Involved Isolated Issued

Joined Judged

Launched Lectured Led Lightened Liquidated LobbiedLocalized Located

Maintained Managed Mapped Marketed Maximized MeasuredMediated Merchandised Merged Met Minimized ModeledModerated Modernized Modified Monitored Motivated MovedMultiplied

Named Narrated Negotiated Noticed Nurtured

Observed Obtained Offered Offset Opened OperatedOrchestrated Ordered Organized Oriented Originated OverhauledOversaw

Paid Participated Passed Patterned Penalized PerceivedPerformed Permitted Persuaded Phasedout Pinpointed PioneeredPlaced Planned Polled Prepared Presented PreservedPresided Prevented Priced Printed Prioritized ProbedProcessed Procured Produced Profiled Programmed ProjectedPromoted Prompted Proposed Proved Provided PublicizedPublished Purchased Pursued

Quantified Quoted

Raised Ranked Rated Reacted Read ReceivedRecommended Reconciled Recorded Recovered Recruited RectifiedRedesigned Reduced Referred Refined Regained RegulatedRehabilitated Reinforced Reinstated Rejected Related RemediedRemodeled Renegotiated Reorganized Replaced Repaired ReportedRepresented Requested Researched Resolved Responded RestoredRestructured Resulted Retained Retrieved Revamped RevealedReversed Reviewed Revised Revitalized Rewarded Routed

Safeguarded Salvaged Saved Scheduled Screened SecuredSegmented Selected Sent Separated Served ServicedSettled Shaped Shortened Showed Shrank SignedSimplified Sold Solved Spearheaded Specified SpeculatedSpoke Spread Stabilized Staffed Staged StandardizedSteered Stimulated Streamlined Strengthened Stressed StructuredStudied Submitted Substantiated Substituted Suggested SummarizedSuperseded Supervised Supplied Supported Surpassed SurveyedSynchronized Synthesized Systematized

Tabulated Tailored Targeted Taught Terminated TestedTestified Tightened Took Traced Traded TrainedTransacted Transferred Transformed Translated Transported Traveled

Uncovered Undertook Unified United Updated UpgradedUsed Utilized Validated Valued Verified ViewedVisited Weighed Welcomed Witnessed Won Wrote

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WorkEnvironment/ConditionsLibrary:

• Workenvironmenttype:o Standardofficeenvironment,Professionalofficeenvironment,ornormalofficeenvironmento Warehouseo Factoryo Fieldwork/offsite(varies)o Workisoutdoorso ClassroomSetting

• Equipment/technologyused:o Faxo Phoneo Copiero Computer

• PhysicalRequirements:includepercentagesorhourso Standingo Sittingo Bendingo Lifting(includeweight)o Typing

• Workhours/Shifts:daysoftheweek,hoursofthedayo M-F;9am-5pmo M,W,F;5am-2pmo HoursVary;20-25hoursperweeko M-F;40hoursperweek

• Travel:includepercentageoftimeonjobspenttravelingo LocalTravelo Statewidetravelo Internationaltravelo Frequento Moderateo Minimalo None

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