Consultant Profile

John UrenNovember 2016

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Introduction

I have 16 years’ experience as a business analyst/business systems analyst/senior business analyst in Superannuation, Insurance, Pensions, and Wealth Management, representing both client and vendor.

Having spent equal time working for vendor and for client I am experienced in what clients need to provide the vendor to ensure they get the outcomes they want, and what the vendor needs to communicate to the client to ensure the client knows what is being delivered and how to use it most effectively. I am passionate about helping my clients refine their requirements and delivering solutions in line with those requirements. I am proficient in all stages of the software development lifecycle of projects from project initiation through to project implementation.

I have 3.5 years’ experience as vendor BAU manager, managing client expectations, work prioritisation, delivery timeframes and workload. Delivering enhancements, fixes, and client training.

I believe professionalism, clear communication and team work are crucial components of delivering outstanding results.

Current Career Objectives

To get the best out of my team by giving them equal ownership and recognition of project success To further develop myself by expanding my experience and sharing my knowledge To define common goals in agreement with all stakeholders involved and in line with work scope To deliver functionality in the most efficient, effective, and user friendly manner possible, to the

satisfaction of all stakeholders, team members, and the end user To positively influence team members and customers using clear communication, while progressing

towards common goals To build on existing relationships within teams and with all external parties involved with my teams

Professional Abilities

Point of contact between business and technology, and technology and external third partiesOrganizing communications and running workshops between business/stakeholders and technologyWorking with end user groups to prioritize work based on the needs of all groupsWriting functional specifications, business requirements, system and user acceptance testing strategiesManaging system testing and user acceptance testingWriting and executing system testing, integration testing, and user acceptance testingCoordinating document sign off in all stagesManaging change, delivery (build), and implementationMapping business process flows for sign off from different audience levelsTraining business and technology users in changed/new functionalityReporting and presenting to multiple levels of managementMapping companywide data flows for all systems interacting with funds administration application and verifying interaction between these systemsCoordinating Due Diligence information gathering and auditing by independent third partyNegotiating business outcomes to have the greatest benefit to the largest number of end users

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Roles Experience

Role Experience

Business Analyst 10+ years

Team Lead 6 years

Tester 10+ years

Project Manager 2 - 5 years

Industry Experience

Industry Experience

Mining 6 - 9 years

Superannuation 10+ years

Application Experience

Application Purpose

Capital Administration – Super, Pensions, Investments, Insurance

Talisman Administration – Investments

NAB/MLC Quality Database Processing Quality capture and reporting

FLARE Letter and Report generation

COMPASS Administration – Super, Pensions, Investments, Insurance

STAR, WLink, NLink Administration – Wrap, Super, Pensions, Investments, Insurance

Super 1.0 Administration – Wrap, Super, Pensions, Investments, Insurance

Product Experience

Product Experience

Superannuation – Accumulation 10+ years

Superannuation – Defined Benefits 1 year

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Pensions 10+ years

Investments 10+ years

Insurance 10+ years

Master Trust 10+ years

Wrap 4 years

Qualifications

Qualification Institution Year Achieved

Bachelor of Science (honours), Geology

Monash University, Clayton 1995

Business Systems Analysis Thomsett International 2003

Introduction to Testing and Practical Testing Workshop

PLANIT 2000

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RECENT PROJECT EXPERIENCE

DWS - NAB - EPC Sunrise - 2016

Business Analyst / Project Manager

I am currently managing the software releases for Project Sunrise, including two teams of BA’s and developers, and overseeing a partially off shored system testing team, and an internal UAT team. With regularly changing release scope I am really enjoying the challenges of this role and have managed number of successful releases so far. The team is currently in preparation for the project’s final 2 releases.

Prior to this as a Senior BA I was writing the Functional Requirements for the Asset Transfer component of Project Sunrise. Project requirements had been completed when I started on the project. I was able to make contact with SME’s in the various relevant teams throughout the company to drill down further into the requirements, through one on one meetings and workshops, to gather the information required to produce a high quality functional requirements document which was well received by both business and technology teams.

Synchronised Software – PSSAP Fees - 2015

Senior Business Analyst

Responsibilities/Achievements Assisting the client to define, and understand their business requirements via remote workshops and

regular phone and email contact Writing the functional specification for the changes, with appropriate detail for the developers to

understand the changes, and to form a solid base for internal and external testing. Managing impact of extensive and regular change of scope requirements on functional specs and

testing Taking sole responsibility for delivery and sign off of functional specification and testing effort

Synchronised Software – PSSAP Remediation – 2014 - 2015

Senior Business Analyst / Project Manager

Responsibilities/Achievements Assisting the client to understand and define their business requirements through thorough

preparation for, and effective management of, onsite workshops Writing the functional specification for the changes, with appropriate detail for the developers to

understand the changes, and to form a solid base for internal and external testing. The intention was for specification and associated testing material to be used as a basis for creating training material internally and for the client

Managing change of scope as requirements evolved over the 12 months period the project was in progress

Managing Pillar’s Stakeholders expectations and sign off through workshops, regular meetings, reporting, via email, and on the phone where appropriate.

Excellence

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