julio esparza resume hotel industry
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Julio Enrique Esparza Juarez
1625 Victor Lopez . El Paso, TX 79936 . 915.888.6409 [email protected]
A Highly talented and Experienced Sales Manager
Summary of Qualifications
Sales Professional with over 7 Years in Customer Service Experience. Excellent Management Performance and Leadership Consistently Meet and Exceed Sales Quota Motivated and Tenacious Sales Negotiator Skilled in Problem Resolution of Operation and Customer Relations Hardworking, Organized, and able to Multi-Task Effectively
Professional Experience
Wyndham Hotel El Paso Airport (EL Paso, TX) 07/2014-Current Date Outside Sales Manager/ Mexico and U.S.
Collaborate with Corporate Managers to Provide Hospitality Service for their Travelers to El Paso by Offering Negotiated Rates. Meet and Exceed Sales Goals, Weekly Agenda, Outside Sales Calls, Aggressive Account Saturation and Pursue New Business, Increase of ADR, Hotelligence Training, Knowledgeable of Mexico’s Market that produce Business in the U.S. Interacting to provide prompt and excellent customer service in person or over the phone.
Maria Bonita Hotel Business Class (Cd. Juarez, MX) 03/2012-10/2013 Sales Executive
Monthly Sales Goals, meet weekly agenda to visit potential clients, work in a team environment, prepare budgets and sales forecasts and determine sales prices and contract terms.
Microtel & Radisson Casa Grande (Cd. Juarez, MX) 04/2010-09/2011 Sales Executive
Monthly Sales Goals, meet weekly agenda to visit potential clients, work in a team environment, prepare budgets and sales forecasts and determine sales prices and contract terms. Meet customers to determine their needs for goods and services.
Hilton Garden Inn (Cd. Juarez, MX) 11/2008-04/2010 Front Desk & Night Audit
Register and make reservations for customers, responsible for the review of data regarding accounts payable, payments, prepare checks or financial transfers, monitor and prepare reports on budget expenses. Excellent Customer Service and able to Multi-Task effectively.
Education (5 Years Completed)
Universidad Autonoma de Ciudad Juarez
Instituto de Ciencias Sociales y AdministracionBachelors of Business Administration in Tourism
Skills
Leadership Ability to effectively present information Proficient in MS Office Highly motivated individual Telephone techniques (Inbound/Outbound) Bilingual (English/Spanish) Excellent Customer Service Knowledgeable in
o Hotel Systemso Payrollo On Qo Inssisto Opera
References Available Upon Request.