Portal User Group Meeting

June 12, 2013

AgendaWelcomeBusiness PortalUpdatesReminders

Welcome

Portal Management GroupAngela Taetz – ManagerCraig Mollison – ECM/FileNetMario Mezzio – DSF PortalScott Hoang – DSF PortalMargie Hasen – DSF Portal

Business PortalRFP released June 2012RFP Selection Team selected a preferred

vendor in September 2012Contract negotiations began in early 2013Contract and exhibits should be submitted to

the Attorney General’s Office by end of June

Business PortalFirst priorities when/if contract is approved

Get new Web Content Management system Update the CT.gov website and create a new

Business Portal (including new templates and content)

Implement the first revenue-generating application

Business PortalWhat it means to agencies:There will be new agency templates based on

CT.gov designAgency sites will be migrated to the new web

content management system Vendor will be maintaining CT.gov site and

will be marketing all agency state services that will help drive traffic to CT.gov

Agencies will be able to request eGovernment Services from the vendor at no cost to agency

Business PortalGovernanceThere will be a governance authority that we

are calling the “Portal Review Committee”This committee will be one of the functions of

the “Information and Telecommunication Systems Executive Steering Committee” established in SB 111

The Committee will set the priorities of the agency requested projects

The Finance Advisory Committee (FAC) will approve any fee’s that will be passed to users

Business PortalProposed Target Dates (based on contract being awarded)New web content management system

installed by end of 2013Launch of updated CT.gov including Business

Portal – 2nd quarter 2014Agency migrations to new system - TBD

Business PortalWe have started a queue for agencies that have

delayed projects until the new system is in placeWe will continue to add to the queue any agencies

interested in being one of the early implementers of the new system

Once contract is awarded we will formalize the process to get into the queue with an online form

Start keeping track of eGovernment applications you may have customers asking for but you don’t have the funds or resources to create

More information will be provided once contract is awarded

Updates

State Agencies RegulationsRegulations of Connecticut State Agencies

Regulations Modernization Project October 2014

Interim Site Project – Secretary of the State July 1, 2013

State Agencies RegulationsRegulations Modernization Project

The Regulations will no longer be printed by Commission on Official Legal Publications (COLP)

System targeted to go live by October 2014Agencies will create and update the regulations in the

new systemThere will be built in workflow to manage the

mandated approval process The website will have advanced searching capabilityAll documents that make up the “Regulation Making

Record” will be posted on the site

State Agencies RegulationsInterim Site Project – Secretary of the State

July 1, 2013 http://www.sots.ct.gov/sots/cwp/view.asp?a=4431&q=520270

Website AccessibilityAccessibility Policy for State Web Sites

Working with OPMAgencies must comply with Subpart A –

General of the Section 508 standards http://www.section508.gov/index.cfm?

fuseAction=stdsSum#general

Reviewing your site for AccessibilityNo formal review committeeJAWS (BEST)

ADA Survey Form

Web FileManager IssuesNo Files in Web FileManager

Download latest version of JavaScript Java 7 update 21

Relative Reference

Web FileManager IssuesFile Does Not Appear after Upload

Cause: Java latest versionDefault Java Security Settings are set to high,

preventing Web-based Java applications from executing inside browsers without user confirmation Hackers used Web-based exploits for Java to

compromise their targets

Close Web FileManager and reopen

Web BrowsersInternet Explorer 10 (Released)

Fade effect on rotating images does not workCompatibility View to Administer DSF Download PPTHEdit.dll

Internet Explorer 9Download PPTHEdit.dll

Firefox and ChromeCannot be used to Administer DSFNot Standard

Google Search ApplianceGoogle Search Appliance (GSA) has been

renewed for two more yearsUpgraded to new GSA on May 9, 2013

V4 Template UpgradeAgency Website Consolidations - 0Remaining Sites to be Upgraded – 1Home Page Redesign is not in scope

There is a queue for full redesigns. Contact PMG to be added to the queue.

V4 Template Upgrade - IntranetsAgency Websites to be Upgraded - 10PMG will contact System Administrators to

begin the processHome Page Redesign is not in scope

There is a queue for full redesigns. Contact PMG to be added to the queue.

IIS Servers Hosted SitesSpace IssueUpgrade to Server 2008Migration

Virtual Machine (VM)Applications

Not an application serverMove to applications hosted servers

Reminders

URL MappingGlobal URL Mapping

Create friendly URLs ex: http://www.ct.gov/best/portalusergroup

DNS AliasesCreate domain aliases

ex: http://www.ctgrown.gov

Forms and Data CollectionSensitive data should not be collected

through a standard online formData collected through a standard online

form is stored in the DMZ which is the least secure segment of our network

If you are collecting sensitive data now, please contact us

Uploading DocumentsWord or Excel Documents

Save as 2003End users might not have latest version

DSF Training (Basic)PMG is offering basic DSF trainingWe are scheduling one class a month at

DAS/BEST The classes are geared for new users or those

that need a refresherNew users will be given priority for the classes.

Returning users will be placed on a wait list and notified 1 week prior to the class if there is availability.

If you have Content Admins who need this training, please submit a work request

DSF Training (Advanced)If you or your staff need advanced training

(beyond the class offered), submit a Work Request, and we will schedule a one-on-one session

Please note that our availability for these advanced training sessions may be limited due to other projects and deadlines

Requests For ServiceTo request a service or report a problem, use

the online formhttp://

www.ct.gov/doitservices/cwp/view.asp?a=1200&Q=257978

If it is an emergency or you cannot access the form, contact the Help Desk by phone at (860) 622-2300

Requesting ServicesSystem Admins should be the only ones

requesting servicesContent Admins or users should not be putting

in RFS ticketsException: If there is an outage or a major

problem, the Help Desk should be contacted immediately

Requesting ServicesPlease use the RFS ticketing system

(IMPACT) or the Help Desk to request services

If you feel the need to contact PMG directly, please email pmg@ct.gov

Do not contact individual PMG staff members directly (including Angela)If that individual is out or in meetings or

otherwise occupied, your request could sit until their return

HousekeepingClean out eAlert and Routing queuesSome sites have hundreds of pages of eAlerts

or Routing notificationsThese are all stored in the DSF database

Clean out your WebsiteContentAdmins

Remove Admins if they left agency

2013 Portal User Group MeetingsSeptember 18, 2013December 4, 2013

Questions & Comments