kap 6 primer entrepreneur uka
TRANSCRIPT
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
1/32
AprimerinEntrepreneurship
Prof.Dr.UlrichKaiser
Universityof Zurich
Springsemester 2008
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
2/32
Chapter6:DevelopinganEffectiveBusinessModel
TableofContents
I. BusinessModels
A. Whatis
aBusiness
Model?
B. TheimportanceofaBusinessModel
C. HowBusinessModelsEmerge
D. Potential Fatal Flaws of Business Models
II. Componentsof
an
Effective
Business
Model
A. Corestrategy
.
C. Partnershipnetwork
D. Customer
interface
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
2
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
3/32
I.BusinessModels
A.What
is
aBusiness
Model?
. ,
resources,structuresitsrelationships,interfaceswithcustomers,and
createsvalue
to
sustain
itself
on
the
basis
of
the
profits
it
earns.
2. Itsimportanttounderstandthatafirmsbusinessmodeltakesitbeyond
itsownboundaries.Almostallfirmspartnerwithotherstomaketheir
us nessmo e swor .
3. Thereisnostandardbusinessmodel,nohardandfastrulesthatdictate
howfirmsinaparticularindustryshouldcompete.
4. Theterm
business
model
innovation
refers
to
initiatives
such
as
that
undertakenbyMichaelDellthatrevolutionizedhowproductsaresoldin
anindustry.
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
3
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
4/32
I.BusinessModels
5. Thedevelopmentofafirmsbusinessmodelfollowsthefeasibility
A.What
is
aBusiness
Model?
ana ysisstageo aunc inganewventure utcomes e oret e
completionofabusinessplan.
a. If afirmhasconductedafeasibilityanalysisandknowsthatithasa
productorservicewithpotential,thebusinessmodelstage
addresseshowtosurrounditwithacorestrate ,a artnershi
model,acustomer
interface,
distinctive
resources,
and
an
approach
tocreatingvaluethatrepresentsaviablebusinessmodel.
b. Atthebusinessmodeldevelopmentstage,itisprematureforanew
venture
to
raise
money,
hire
a
lot
of
employees,
establish
, .
businessmodelinplacebeforeitcanmakeadditionalsubstantive
decisions.
Universityof ZurichISU InstituteforStrategyandBusinessEconomicsUlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
4
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
5/32
I.BusinessModelsDigression:
Dell
InDellscase,itneedsthecooperationofitssuppliers,shippers,customers,
an manyot erstoma e ts us nessmo e poss e.
Universityof Zurich
ISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
5
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
6/32
I.BusinessModelsDigression:
Dell
Universityof Zurich
ISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
6
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
7/32
I.BusinessModels
1. Havingaclearlyarticulatedbusinessmodelisimportantbecauseitdoes
B.The
Importance
of
aBusiness
Model
thefollowing:
Servesasanongoingextensionoffeasibilityanalysis;
Focusesattentiononhowalltheelementsofabusinessfitto etherandconstitute aworkingwhole;
Describeswhythenetworkofparticipantsneededtomakeabusiness
Articulatesacompanys
core
logic
to
all
stakeholders,
including
the
firmsemployees.
Universityof Zurich
ISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
7
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
8/32
I.BusinessModels
2. Onceafirmsbusinessmodelisclearlydetermined,theentrepreneur
B.The
Importance
of
aBusiness
Model
shoulddiagramitonpaper(totheextentpossible),examineit,andask
thefollowingquestions:
Doesm businessmodelmakesense?
WillthebusinessesIneedaspartnersparticipate?
IfIcangetpartnerstoparticipate,howmotivatedwilltheybe?AmI
Howabout
my
customers?
Will
it
be
worth
their
time
to
do
business
withmycompany?
,
CanImotivatemypartnersandcustomersatasufficientscaletocover
theoverhead
of
my
business
and
make
aprofit?
How st nctw my us ness e I I msuccess u ,w t eeasy ora
largercompetitortostepinandstealmyidea?
Universityof Zurich
ISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
8
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
9/32
I.BusinessModels
Iftheanswertoeachofthesequestionsisntsatisfactory,thenthe
B.The
Importance
of
aBusiness
Model
businessmodelshouldberevisedorabandoned.
Ultimatel abusinessmodelisviableonl insofarasthebu er theseller,andthepartnersinvolvedseeitasanappropriatemethodof
sellingaproductorservice.
Universityof Zurich
ISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
9
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
10/32
I.BusinessModelsC.
How
Business
Models
Emerge
.
toidentifyopportunitiestoenhancetheircompetitivestrategies.
. eva uec a na soexp a ns ow us nessmo e semergean eve op.
a. Thevaluechainisthestringofactivitiesthatmovesaproductfrom
therawmaterialstage,throughmanufacturinganddistribution,and
ultimatelytotheenduser.
Universityof Zurich
ISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
10
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
11/32
I.BusinessModels
b. B stud in a roductsorservicesvaluechain anor anization
C.How
Business
Models
Emerge
canidentifywaystocreateadditionalvalueandassesswhether
it
has
the
means
to
do
so.
c. Valuechainanalysisisalsohelpfulinidentifyingopportunities
fornewbusinessesandinunderstandinghowbusinessmodels
emerge.
d. Afirmcanbeformedtostrengthenthevaluechainfora
pro uct, owever,on yi avia e usinessmo e can e
createdtosupportit.
Universityof Zurich
ISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester200811
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
12/32
I.BusinessModels
Entre reneurslookatthevaluechainofa roductoraserviceto in oint
C.How
Business
Models
Emerge
wherethevaluechaincanbemademoreeffectiveortospotwhere
additional
value
can
be
added.
Thistypeofanalysismayfocuson
(1) asingleprimaryactivityofthevaluechain(suchasmarketingand
sa es ,
(2) theinterface
between
one
stage
of
the
value
chain
and
another
(such
astheinterfacebetweenoperationsandoutgoinglogistics),or
3 oneo t esupportactivities suc as umanresourcemanagement .
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
Aprimer
in
Entrepreneurship
Springsemester2008
12
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
13/32
I.BusinessModels
C.How
Business
Models
Emerge
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
Aprimer
in
Entrepreneurship
Springsemester2008
13
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
14/32
I.BusinessModels
D.Potential
Fatal
Flaws
of
Business
Models
beginning:
. .
b. Utterly unsoundeconomics.
Pets.comsportedanunsoundbusinessmodel,andfailed.
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
Aprimer
in
Entrepreneurship
Springsemester2008
14
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
15/32
Chapter6:DevelopinganEffectiveBusinessModel
TableofContents
I. BusinessModels
A. Whatis
aBusiness
Model?
B. TheimportanceofaBusinessModel
C. HowBusinessModelsEmerge
D. Potential Fatal Flaws of Business Models
II. Componentsof
an
Effective
Business
Model
A. Corestrategy
.
C. Partnershipnetwork
D. Customer
interface
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
Aprimer
in
Entrepreneurship
Springsemester2008
15
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
16/32
II.Com onentsofanEffectiveBusinessModel
1. Thefirstcom onentofabusinessmodelisthecorestrate which
A.Core
Strategy
describeshowafirmcompetesrelativetoitscompetitors.Thefollowing
are
the
essential
components
of
a
firms
core
strategy.
a. MissionStatement.Afirmsmission,ormissionstatement,describes
whyitexistsandwhatitsbusinessmodelissupposedtoaccomplish.
b. Product/MarketScope.
A
companys
product/market
scope
defines
theproductsandmarketsonwhichitwillconcentrate.
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
Aprimer
in
Entrepreneurship
Springsemester2008
16
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
17/32
II.Com onentsofanEffectiveBusinessModel
A.CoreStrategy
. .
differentiateitselffromitscompetitorsinsomewaythatis
importantto
its
customers.
If
anew
firms
products
or
services
aren eren rom oseo scompe ors,w ys ou
anyonetrythem?
i. Fromabroadperspective,firmstypicallychooseoneoftwo
genericstrategies(costleadershipordifferentiation)to
positionthemselvesinthemarketplace.
ii. Firmsthathaveacostleadershipstrategystrivetohavethe
lowest costs in the industr relative to com etitors costs
andtypicallyattractcustomersonthatbasis.
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
Aprimer
in
Entrepreneurship
Springsemester2008
17
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
18/32
II.Com onentsofanEffectiveBusinessModel
iii. In contrast firms with a differentiation strate com ete on
A.Core
Strategy
thebasisofprovidinguniqueordifferentproductsand
typically
compete
on
the
basis
of
quality,
service,
, .
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
Aprimer
in
Entrepreneurship
Springsemester2008
18
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
19/32
II.Com onentsofanEffectiveBusinessModelA.
Core
Strategy
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
19
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
20/32
II.Com onentsofanEffectiveBusinessModelA.
Core
Strategy
PrimaryElementsofCoreStrategy
Afirmsmission,ormissionstatement,describeswhyitexistsandwhatitsbusinessmodelissupposedtoaccomplish. For
u Mission
example,SouthwestAirlinesMissionStatementisasfollows:ThemissionofSouthwestAirlinesisdedicationtothehighest
levelofcustomerservicedeliveredwithasenseofwarmth,, , .
Product/MarketScope
Acompanysproduct/marketscopedefinestheproductsandmarketsonwhichitwillconcentrate. Thechoiceofproductshasanimportantimpactonafirmsbusinessmodel.
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
20
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
21/32
II.Com onentsofanEffectiveBusinessModelA.
Core
Strategy
Itisimportantthatanewventuredifferentiateitselffromitscom etitorsin
Basisofsomewaythatisimportanttoits
customers. Ifanewfirmsproductsorservicesarentdifferentfromthoseofits
competitors,why
should
anyone
try
them?
Firmsoftendifferentiatethemselvesonthe
basisofacostleadershipstrategyoradifferentiationstrategy.
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
21
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
22/32
II.Com onentsofanEffectiveBusinessModel
1. Afirmisnotabletoimplementastrategywithoutresources,sothe
B.Strategic
Resources
resourcesafirmhasaffectsitsbusinessmodelsubstantially.Thetwo
mostimportantstrategicresourcesarediscussedbelow.
a. CoreCompetency.Acorecompetencyisaresourceorcapability
thatservesasasourceofafirmscompetitiveadvantageoverits
.
miniaturization,Dells
competence
in
supply
chain
management,
and3Mscompetenceinmanaginginnovation.
b. StrategicAssets.Strategicassetsareanythingrareandvaluablethat
a
firm
owns.
They
include
plant
and
equipment,
location,
brands,
patents,customerdata,ahighlyqualifiedstaff,anddistinctive
partnerships.
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
22
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
23/32
II.Com onentsofanEffectiveBusinessModelB.
Strategic
Resources
strategicassetstocreateasustainablecompetitiveadvantage.Thisfactor
is
one
to
which
investors
pay
close
attention
when
evaluating
a
business.
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
23
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
24/32
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
25/32
II.Com onentsofanEffectiveBusinessModelB.
Strategic
Resources
ImportanceofStrategicResources
Newventuresultimatelytrytocombinetheircorecompetenciesand
strategicassetstocreateasustainablecompetitiveadvantage.
abusiness.
Asustainablecompetitiveadvantageisachievedbyimplementinga
va uecreat ngstrategyt at sun quean noteasyto m tate.
Thistypeofadvantageisachievablewhenafirmhasstrategic
resourcesandtheabilitytousethem.
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
25
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
26/32
II.Com onentsofanEffectiveBusinessModel
C.Partnership
Network
model.Newventures,inparticular,typicallydonothavetheresources
toperformallthetasksrequiredtomaketheirbusinesseswork,sothey
.
a. Suppliers.Asupplier(oravendor)isacompanythatprovidesparts
orserv ces oano ercompany. mos a rms avesupp ersw o
playavital
roles
in
the
functioning
of
their
business
models.
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
26
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
27/32
II.Com onentsofanEffectiveBusinessModel
b. OtherKeyRelationships.Alongwithitssuppliers,firmspartner
C.Partnership
Network
withothercompaniestomaketheirbusinessmodelswork.
i. There are risks involved in artnershi s articularl if a
singlepartnershipisakeycomponentofafirmsbusiness
model.
ii. Manypartnerships
fall
short
of
meeting
the
expectations
of
theparticipantsforavarietyofreasons.
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
27
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
28/32
II.Com onentsofanEffectiveBusinessModelC.
Partnership
Network
Universityof ZurichISU InstituteforStrategyandBusinessEconomics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
28
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
29/32
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
30/32
II.Com onentsofanEffectiveBusinessModel
D.Customer
Interface
PrimaryElementsofCustomerInterface
Tar etMarket
Afirmstargetmarketisthelimitedgroupofindividualsor
businessesthat
it
goes
after
or
tries
to
appeal
to.
The
target
ma e a mse ec sa ec seve y ng oes, om e
strategicassetsitacquirestothepartnershipsitforgestoits
promotionalcampaigns.
Fulfillmentandsupportdescribesthewayafirmsproductoru men an
Supportservicegoestomarketorhowitreachesitscustomers.Italso
referstothechannelsacompanyusesandwhatlevelof
customersupportitprovides. Alltheseissuesimpacttheshape
.
Universityof ZurichISU
Institute
for
Strategy
and
Business
Economics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
30
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
31/32
II.Com onentsofanEffectiveBusinessModel
D.Customer
Interface
PrimaryElementsofCustomerInterface
PricingStructure
Thethirdelementofacompanyscustomerinterface
isitspricingstructure,atopicthatwillbediscussedin
more e a n ap er . r c ngmo e svary,
dependingon
afirms
target
market
and
its
pricing
philosophy.
Universityof ZurichISU
Institute
for
Strategy
and
Business
Economics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
31
-
7/29/2019 Kap 6 Primer Entrepreneur Uka
32/32
II.Com onentsofanEffectiveBusinessModelRecap:
The
Importance
of
Business
Models
BusinessModels
Itisveryusefulforanewventuretolookatitselfinaholisticmanner
andunderstandthatitmustconstructaneffectivebusinessmodel
tobe
successful.
Everyonethatdoesbusinesswithafirm,fromitscustomerstoits
partners,doessoonavoluntarybasis. Asaresult,afirmmust
.
Closeattention
to
each
of
the
primary
elements
of
afirms
business
modelisessentialforanewventuressuccess.
Universityof ZurichISU
Institute
for
Strategy
and
Business
Economics
UlrichKaiser
AprimerinEntrepreneurshipSpringsemester2008
32