keynote six: resourcing the business of the future egidio zarrella, clients and innovation partner -...

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June 2012 Resourcing the Business of the Future: The Changing Face of Commerce Egidio Zarrella, Clients & Innovation Partner KPMG

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The speed of globalisation and its "instant impact" are driving resource imbalances inside business. In terms of human resources, regions such as SE Asia are becoming increasingly hungry for technology know-how and experience. Where will this come from? Outsourcing is now much more than a labour arbitrage and cost-saving issue. Smart outsource users have realised the potential of "intellectual arbitrage" to provide the cutting-edge expertise needed to support business growth. At the same time, phenomenal regional growth in areas such as mobile payments mean business needs the flexibility of an "IT consumption" model via the cloud, as opposed to ownership of a fixed resource that is expensive and difficult to scale up rapidly.

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Page 1: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

June 2012

Resourcing the Business of the Future:The Changing Face of Commerce

Egidio Zarrella, Clients & Innovation PartnerKPMG

Page 2: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 3: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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The world is changing so fast

Page 4: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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innovation

Page 5: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 6: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 7: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 8: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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The theme of today

Page 9: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 10: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 11: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 12: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 13: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 14: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 15: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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How do I manage this?

Page 16: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 17: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 18: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 19: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 20: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 21: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 22: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 23: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 24: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 25: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 26: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 27: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 28: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 29: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 30: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG Advisory (China) Limited, a wholly foreign owned enterprise in China and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Page 31: Keynote Six: Resourcing the Business of the Future Egidio Zarrella, Clients and Innovation Partner - KPMG

© 2012 KPMG, a Hong Kong partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved. Printed in Hong Kong.

trademarks or trademarks of KPMG International.