WELCOME TO KOLLEGE TOWN SPORTS... Thank you for the opportunity and privilege to introduce the services offered by Kollege Town Sports, a division of Madison All 4 You, llc. From Team to Corporate needs, Kollege Town prides itself as a group of experts dedicated to economically outfitting a variety of customers. Through superior customer service, the newest market technology, and an innovative business model, Kollege Town will be the paramount supplier of customized soft goods in the country. As an Independent Representative of Kollege Town, you represent the mission of this company. By infusing Kollege Town's expertise in apparel customization with your knowledge of local demands, you create your own small business. Awareness and understanding of five key components will drive your success: Payment, Product, People, Procedures and Pricing. PAYMENT: Kollege Town Independent Reps earn commission on orders with standard-level pricing. 10% is paid out on all orders in the Level 1 price range. 5% is paid out on all orders at Level 2. Commission on non-standard pricing will be negotiated with sales management. Upon receipt of customer payment by KT, commission is paid to the Independent Rep in next monthly pay period. If customer payment is not received within 120 days of order invoice date, sales commission is waived. PRODUCT: Kollege Town brings several soft-good options to the table, including Adidas, Under Armour, KT Brand, Alleson and fanaKTive. We are the soft goods experts. Embellishment options are Screen Print, Embroidery, Tackle Twill and Laser Etching. Providing quality customized apparel is essential, but customers expect even more. That's where Kollege Town's apparel programs come into play. Online stores and player packs offer customers order flexibility. In addition, Kollege Town has access to many other promotional items. PEOPLE: Independent Reps will have a tremendous support system. A Sales Coordinator will be your first point of contact and an Account Manager handling order entry and order tracking. PROCEDURES: The types of orders you will be doing are Bulk and Online. Most of your art will be done by looking at premade templates to choose from. Very simple. Kollege Town provides several tools for success, including a sales book, KT sample pack, catalogs, and KT-created sales flyers. With KT's solid infrastructure, customers will receive screened/embroidered orders within the standard 2-3 week turnaround. If an Independent Rep follows procedures when doing business, the success rate will be high. The program is in place. Follow along and let us help make your business a success. PRICING: Kollege Town’s Sales Book has all of your pricing right at your fingertips. It is very easy to get a potential customer a price. All of your embellishment charges and shipping estimates are available as well in your Sales Book. Kollege Town knows what it takes to be the best. As an Independent Rep for K ollege Town, you become the "go-to" person in your town for customized apparel. Welcome to the Team!
“Bring Kollege Town to YOUR town!”
I. Introduction to Kollege Town A. HISTORY: Speedboat vs. Aircraft Carrier: We can react. Willing to do the things other companies aren’t able to do. Offer more flexibility, efficiency. Recognize the need to adjust. B. PHILOSOPHY: Excellent Service, Quality Product, Competitive Pricing C. ALL-INCLUSIVE PRODUCTION FACILITY: Control Your Own Destiny: Because we have production under one roof, we can monitor orders more closely.
II. 5 P’s (Payment, Product, People, Procedures, Pricing)
A. PAYMENT
1. Commission Levels 5%/10% pending sale price to customer. 2. Commission Structure: Example timelines of commission
order submitted Aug 1, shipped and invoiced Aug 14, customer pays Aug 28, commission paid third week of September. order submitted Aug 1, shipped and invoiced Aug 21, customer pays September 15, commission paid third week of October. order submitted Aug 1, shipped and invoiced Aug 17, customer pays October 1, commission paid third week of November. order submitted Aug 1, shipped and invoiced Aug 14, customer pays December 23, no commission paid (120+ days past due).
B. PRODUCT—KT Family of Products
1. Primary: These are the brands we inventory and sell most heavily, partner brands (90% of your business).
a. Adidas: Uniforms, apparel, footwear for all seasons b. Under Armour: Uniforms, apparel, footwear for all
seasons c. KT Products: Price point apparel d. Alleson: Youth focused, price point uniforms/practice
gear, price point apparel e. fanaKTive: Wall graphix, ground graphix, foam boards
2. Supplemental: These are additional brand offerings (10% of
your business). a. OrigAudio: Customizable headphones, customizable
speakers b. Toolshed: Customizable compression and base layer c. Imprints: Many brands offered. Unique apparel
inquiries. d. Wincraft: Booster club and promotional items e. Top of the World: Headwear f. Outdoor Cap: Headwear g. Holloway: Multi-colored outerwear offerings
C. PEOPLE: KT Staff and Support
1. Sales Coordinator Checks inventory, helps on procedures, completing forms, product questions, quoting, special pricing (personalized support)
2. Account Manager Places orders, follows up on order status, artwork, form requests (for more informal inquiries dealing with existing orders)
3. Additional Sales Support Resources a. Sales Book (binder) b. Training Packet and Electronic Tutorials (this outline,
supplemental flyers, online tutorials on “how to” topics) c. Sales Meeting Folder (UA/Adidas pocket folder for use
during sales meetings) d. Kollege Town Website (flipper catalogs for art, product
catalogs, walk-through resources for remote meetings, www.kollegetown.com)
e. Flyers/Catalogs Hard copy catalogs of same information on KT website.
D. PROCEDURES
1. KT Contact Information 2. New Customer Information Form 3. New Account Information Form 4. Types of Orders
a. BULK: Order meets standard minimums—2-3 week turnaround.
Windsor, WI 53598 608-846-1824*BANK & TRADE REFERENCES MUST BE COMPLETED FOR NET 30 TERMS, OTHERWISE PREPAYMENT TERMS WILL APPLYBank Information
Bank Name Account No.
Park Bank 61482996-004Bank Address Contact
621 W Beltline Hwy Mark WilliamsCity, State, Zip Phone No.
Madison, WI 53517 608-246-9987Trade References
Company Name Account No.
Vision Graphics 54419Address Contact
422 Water St Brad HinkleyCity, State, Zip Phone No.
Milwaukee, WI 53098 262-554-1932
Company Name Account No.
ServiceMaster 122005Address Contact
5210 Advance Blvd Patricia HudsonCity, State, Zip Phone No.
Madison, WI 53714 608-289-3323This credit application is submitted by Customer, to Kollege Town Sports to obtain credit.
Name/Title Michael Thompson Accountant Date 8/20/2013
Signature Michael Thompson
NEW CUSTOMER INFORMATION FORM
Customer and Customer's authorized representative signing this agreement represent and warrant that the information provided in this application and in any and all documents furnished by the Customer, to Kollege Town Sports, is true and correct in all material respects and contains all information necessary so that this application is not materially misleading
Enter your name and email address here before sending to the customer. This will make sure you receive the completed form directly from your customer. Once received, forward the completed document to your Account Manager with the order they wish to place.
Sticky Note
The customer will complete all fields with the required information. Contact the KT accounting department with questions.
Sticky Note
Many schools, universities, and groups are Tax Exempt. If a customer is Tax Exempt, a copy of the current Tax Exempt Certificate must be emailed to you along with this form. If no attachment is sent, SALES TAX WILL BE CHARGED.
Sticky Note
This portion is for BILLING CONTACT INFORMATION. Details included here will pertain to the individual who wishes to receive/make payment on all invoices. This is usually an individual from the Purchasing or Accounting Department within a school, university, or company.
mwhitehouse
Sticky Note
This portion is for ORDERING CONTACT INFORMATION. Details included here will pertain to the individual responsible for placing orders with Kollege Town Sports.
Sticky Note
This is an important note. If this form is submitted WITHOUT any of the Bank and Trade Reference information, the account will automatically be set up as PREPAY. This means a credit card MUST be submitted for prepayment at the time of ordering. If a customer supplies all needed Bank/Trade information, they will be considered for Net 30 Terms.
Sticky Note
Many institutions have a document already in place containing their specific Bank and Trade information. That document may be submitted instead of completing this lower portion of the New Customer Info Form.
Sticky Note
Signature and date are required to consider this document complete.
This form is completed when one customer has separate, individual accounts within that single institution. For example, the University of Wisconsin Madison has a New Customer File on form to obtain Net 30 Terms. This rep works with the Recreation Department (as filled out on this New Account Form). He also sells to the Football and Swim teams. The rep will need to complete New Account Forms for each of those additional teams, as they require unique billing and shipping information.
Sticky Note
Writing SAME in this section means all orders will automatically ship to the contact listed above in BILL-TO, unless otherwise noted on an individual order.
Sticky Note
If this box is checked, all orders must be submitted with a PURCHASE ORDER NUMBER. An order may not be placed without this number if it is required by the school, university, or company.
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Sticky Note
Enter the name of your customer exactly as it appears on the New Customer Information Form. It is important that this Customer Name matches what we have in our system.
Sticky Note
Type the first and last name of the person placing the order.
Sticky Note
The ORDER DATE is the date you submit all needed order information to your account manager. This includes any New Account/New Customer forms, Tax Exempt documents (if applicable), order form(s), and logos in vector format (if applicable). Our standard turnaround time is 2-3 weeks from this date. That means your order will be scheduled to ship from Kollege Town 2-3 weeks after the ORDER DATE.
mwhitehouse
Sticky Note
The REQUESTED SHIP DATE is automatically set for two weeks after your ORDER DATE. This is not a guaranteed ship date; rather, it provides a framework for turnaround. Your order will ship within the week following this REQUESTED SHIP DATE. Kollege Town turnaround time is 2-3 weeks following your ORDER DATE.
Sticky Note
Does your customer need their order IN HAND on a certain date? Is the order needed in time for a scheduled event? Place that date here to notify your account manager that this order is time-sensitive. Leave this space blank if your order can ship in the standard 2-3 weeks. Be sure to get approval for any time-sensitive and/or rush orders from your Sales Coordinator prior to submitting the order.
Sticky Note
Type your first and last name here.
Sticky Note
Enter the sport this order is for here (if applicable). This is especially important if you work with more than one sport within a school/university.
Sticky Note
Many schools, businesses, and other institutions require PO numbers on all orders. This PURCHASE ORDER number must be listed on your order if it is required by a customer. Your customer may also provide a paper document containing detailed PO information. Include that document with the order when you submit it to your account manager.
Sticky Note
Enter the complete shipping address for your order.
Sticky Note
Label the number of pages in your order. This sample is one page of one pages total. If there was as additional part to the order (printed tees, for example), that would be listed as page 2 of 2 on a separate, additional order form. You will create a new, additional page for your order if: 1. The type of embellishment changes. (ex. print vs. embroidery) 2. The size of embellishment changes. (ex. left-chest size vs. full-front size) 3. The location of embellishment changes. (ex. cap front vs. right sleeve) 4. The color of the print/design changes. (ex. white ink on a black garment becomes black ink on a white garment) Think of it this way: EACH PART (PAGE) OF YOUR ORDER WILL RUN THROUGH THE PRODUCTION PROCESS SEPARATELY BECAUSE SOMETHING CHANGED, RESULTING IN A NEW SET-UP. All blank items can go on the same BLANK ITEM ORDER FORM.
Sticky Note
STYLE NUMBERS, COLORS, and ITEM DESCRIPTIONS are located in catalogs, in your sales book, and on flyers. Be sure to also include the exact color and item description. Ex.) There are lots of "grays" to choose from. Is the garment you are ordering graphite, true gray, lead, or carbon? Consult your catalog to be sure you are ordering the specific garment you want.
Sticky Note
You will find your UNIT PRICE in your sales book. This is the customer's complete/finished item cost, including the embellishment charge if applicable. Use the PRICE GRIDS in your Sales Book to calculate the UNIT PRICE based on the item's retail cost. Contact your Sales Coordinator if you need help calculating this sell price.
Sticky Note
The cost of large/tall garments is often more than standard-sized items. Always add $1 to the cost of XXL and 3XL items. Consult your Sales Coordinator if you need pricing for any other sizes (ex. 4XL or 2XLT).
Sticky Note
This total price does NOT include shipping charges. All shipping charges are added upon shipping of your order. If needed, you can estimate shipping two ways: 1. Go to www.ups.com and ESTIMATE TIME AND COST. Enter basic information like ship from and ship to addresses, approximate weight and size of packages, and speed of shipment. 2. Use the SHIPPING CHEAT SHEET page in your sales book to get an approximate charge for some basic items like tee shirts and footwear. Exact shipping is calculated when the order ships from Kollege Town.
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CUSTOMER NAME
Sticky Note
Enter the name of your customer exactly as it appears on the New Customer Information Form. It is important that this Customer Name matches what we have in our system.
ORDERED BY
Sticky Note
Type the first and last name of the customer placing the order.
ORDER DATE
Sticky Note
The "ORDER DATE" is the date you submit all needed order information to your account manager. This includes any New Account/New Customer forms, Tax Exempt documents (if applicable), order form(s), and logos in vector format (if applicable). Our standard turnaround time is 2-3 weeks from this date. That means your order will be scheduled to ship from Kollege Town 2-3 weeks after the ORDER DATE.
REQUESTED SHIP DATE
Sticky Note
The REQUESTED SHIP DATE is automatically set for two weeks after your ORDER DATE. This is not a guaranteed ship date; rather, it provides a framework for turnaround. Your order will ship within the week following this REQUESTED SHIP DATE. Kollege Town turnaround time is 2-3 weeks following your ORDER DATE.
CANCEL DATE
Sticky Note
Does your customer need their order IN HAND on a certain date? Is the order needed in time for a scheduled event? Place that date here to notify your account manager that this order is time-sensitive and must ship from Kollege Town no later than this date. Leave this space blank if your order can ship in the standard 2-3 weeks. Be sure to get approval for any time-sensitive and/or rush orders from your Sales Coordinator prior to submitting the order.
SALES REPRESENTATIVE
Sticky Note
Type your first and last name here.
SPORT
Sticky Note
Enter the sport this order is for here (if applicable). This is especially important if you work with more than one sport within a school/university.
PO NUMBER
Sticky Note
Many schools, businesses, and other institutions require PO numbers on all orders. This PURCHASE ORDER number must be listed on your order if it is required by a customer. Your customer may also provide a paper document containing detailed PO information. Include that document with the order when you submit it to your account manager.
SHIPPING INFO
Sticky Note
Enter the complete shipping address for your order.
PAGES (ORDER PARTS)
Sticky Note
Label the number of pages in your order. This sample is one page of one pages total. If there was an additional part to the order (printed tees, for example), that would be listed as page 2 of 2 on a separate, additional order form. All parts of the same order will invoice together. If your customer wants separate invoices, turn in separate orders. You will create a new, additional page for your order if: 1. The type of embellishment changes. (ex. print vs. embroidery) 2. The size of embellishment changes. (ex. left-chest size vs. full-front size) 3. The location of embellishment changes. (ex. cap front vs. right sleeve) 4. The color of the print/design changes. (ex. white ink on a black garment becomes black ink on a white garment) Think of it this way: EACH PART (PAGE) OF YOUR ORDER WILL RUN THROUGH THE PRODUCTION PROCESS SEPARATELY BECAUSE SOMETHING CHANGED, RESULTING IN A NEW SET-UP. All blank items can go on the same BLANK ITEM ORDER FORM.
ITEMS
Sticky Note
STYLE NUMBERS, COLORS, and ITEM DESCRIPTIONS are located in catalogs, in your sales book, and on flyers. Be sure to also include the exact color and item description. Ex.) There are lots of "grays" to choose from. Is the garment you are ordering graphite, true gray, lead, or carbon? Consult your catalog to be sure you are ordering the specific garment you want.
UNIT PRICE
Sticky Note
You will find your UNIT PRICE in your sales book. This is the customer's complete/finished item cost, including the embellishment charge if applicable. Contact your Sales Coordinator if you need help calculating this sell price.
UNIT PRICE LARGE SIZES
Sticky Note
Notice that this price is $1 more for sizes XXL and 3XL. Remember to charge correctly for larger/tall sizes as highlighted on this order form in yellow. Even though the item being ordered on this line is the same as the item above it, it is listed separately because of the price change.
DIGITIZATION FEE
Sticky Note
When submitting an order for embroidery, be sure to include a one-time $50 digitization charge on its own line IF EITHER OF THE FOLLOWING IS TRUE: 1. We do not already have the digitized logo on file at Kollege Town. 2. The customer wants to use a logo/design that is NOT on the STOCK EMBROIDERED DESIGNS pages in your Sales Book. Contact your Sales Coordinator with questions regarding Digitization Fees.
UPCHARGE
Sticky Note
The cost of large/tall garments is often more than standard-sized items. Always add $1 to the cost of XXL and 3XL items. Consult your Sales Coordinator if you need pricing for any other sizes (ex. 4XL or 2XLT).
ORDER TOTAL
Sticky Note
This total price does NOT include shipping charges. All shipping charges are added upon shipping of your order. If needed, you can estimate shipping two ways: 1. Go to www.ups.com and ESTIMATE TIME AND COST. Enter basic information like ship from and ship to addresses, approximate weight and size of packages, and speed of shipment. 2. Use the SHIPPING CHEAT SHEET page in your sales book to get an approximate charge for some basic items like tee shirts and footwear. Exact shipping is calculated when the order ships from Kollege Town.
ORDER TYPE
Sticky Note
Place an X in the box that describes the type of order. It is a REORDER if we have done this design/art before. We are replicating the design exactly as previous. It is a NEW PRINT if you need original art created. It is REORDER WITH CHANGE if you are using a previously created design, but need to change a print color. The design itself is exactly as previously printed.
EMBELLISHMENT TYPE
Sticky Note
Put an X in the box identifying what type of embellishment is being done to the items on this page.
LOCATION
Sticky Note
List the location code for your embellishment. You will find those codes (or abbreviations) on the LOCATION CODES page in your sales book. Most are standard locations including left chest, full front, full back, cap front, and right thigh, for example.
DESIGN NUMBER
Sticky Note
You will do one of three things in the DESIGN # box: 1. Write the template number from the Kollege Town Design Book 2. If this is a reorder, write the exact design number from our KT files here. You will find this number at the beginning of the file name from your previously approved art. 3. Leave this box blank if you are using a customer-provided logo.
DESCRIPTION
Sticky Note
Provide a written description of the requested design.
COLORS
Sticky Note
List the colors to be used in your design from most to least prevalent. Consult your INK COLORS page in your Sales Book for exact color names. Most of the colors you use will come from the red box in the upper left corner of that page. If you are working with a customer that requires an exact Pantone or PMS color match, note that number/color here. Also list any additional notes or specific logo sizing information here if needed. If nothing is noted, standard logo dimensions will be used. Reference your Sales Book for those dimensions.
ADDTNL LOCATIONS
Sticky Note
These additional boxes are to be used if additional locations are needed. For example, if you will also be embroidering the back yoke of this garment, list that information in this box just as you did for the first left-chest location.
Office Use Only
New Art Reorder Screenprint Tackle Twill New Art Reorder Screenprint Tackle Twill
Product # Product #
New Art Reorder Screenprint Tackle Twill New Art Reorder Screenprint Tackle Twill
Product # Product #
Notes and Instructions:
Art Done
Embroidery
1893 Color Royal
INK / Embroidery Colors
White
19
34 Design # 12
Invoice $ $35.00 Form $
Product Description Adidas Short Sleeve ClimaLite Style # 2996 Color Heather Royal Invoice $ $23.00 Form $
DubuqueFootball x-spartan head
Embroidery X Embroidery
Location
Custom Option
Embroidery
Secondary 2.
Location
. 4.
INK / Embroidery Colors
Custom Option
. 3. White
Art Done
Black
Primary 1. Primary 1.
Secondary 2.
INK / Embroidery Colors INK / Embroidery Colors
X X
White
Custom Option
LC
1237619
LT
1229503
DubuqueFootball x-spartan head
34FF Location
Custom Option
. 3.
X
. 4.
Design # 1, 2, 11, 19
XX
Lt Royal Lt Royal
6 Kollege Town 9" Dri Short 5069P 15 UA Team Fleece Hoody
7 Kollege Town 9" Mesh Short 569P 16 UA Fleece Team Pant
5 Kollege Town L/S Dri T 506LS 14 Adidas Long Sleeve Tee
1 Kollege Town S/S T-Shirt 2000 White $7.00 $9.00 10 Kollege Town Open Bottom Sweatpant
2 Kollege Town S/S T-Shirt - Color 2000 Royal $8.00 $10.00 11 Adidas Hooded Sweatshirt
# Product Description Style # Color Inv. $ Form $ Yth # Product Description
ONLINE INFO
8/20/13 8/29/13City State
Closing Date
Zip Code
Date of Request
2000 University Ave Dubuque IA 52001Organization Code
Shipping Address
Opening Date
Dubuque, IA
8983 Grey $40.00 $42.00
NEW ONLINE FORM REQUESTRUSH / APPROVAL BY
MANAGERCUSTOM OPTIONS
8/12/13
Contact Name
City/State Sales Rep
Checks Payable To
Horstmann
Univ of DubuqueFull School Name or Organization
Stan Zweifel ONLINE
Sport Football
Style # Color Inv. $ Form $ Yth502
X Ship To Bulk Address
Ship To Individual Address
$3.00 Shipping Charge per form will be added (MERCHANDISE FORMS ONLY)
Art Done
Dubuque
Secondary 2.
Notes: Notes:
Art Done
. 4. . 4.
. 3. . 3.
Primary 1.
Invoice $
9745 Grey $38.00
Adidas Select Polo Style #
2297
Adidas Short Sleeve Tee
Form $
$40.003720
Form $
Product Description Style # Color
1233673
Secondary 2.
Primary 1.
Black
Location
Notes: Notes:
Design # 20 Design #
x-spartan headFootball
1233672
9 Kollege Town Crew Sweatshirt 501 18 UA Locker Long Sleeve Tee
21
$25.00
$37.0020 Product Description
8 Kollege Town Hooded Sweatshirt 500
22 Product Description Style # Color Invoice $
C1-Emb Name - $5.00C3 - Printed Name - $5.00
C2-Emb Number - $5.00C4 - Printed Name - $5.00
3 Kollege Town L/S T-Shirt 2400
17 UA Locker Short Sleeve Tee
4 Kollege Town S/S Dri T 506 13
12 Adidas Open Bottom Sweatpant
ART DUE DATE(2 DAYS AFTER ART RECEIVES)
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When setting up an Online Form, you may add a CUSTOM OPTION to the item(s) on your form. Use these codes to identify down below in the art section which custom option you are adding to an item(s). The customer will be charged this additional cost at checkout. Keep in mind that adding a CUSTOM OPTION will lengthen the order turnaround time from the standard 2-3 weeks to 3-4 weeks. Communicate this to your customer.
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It takes about 7-10 business days (from the day you submit this FORM REQUEST to your account manager) to receive the final .pdf ONLINE FORM for your customer. If you encounter a situation in which you need the form in less than two weeks, contact your Sales Coordinator for approval.
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Enter the name of your customer/organization as it should appear on the Online Form.
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Enter the sport (or subcategory) here if applicable.
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Enter your contact's name here. This name will appear online when individuals log in to the website.
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All online payment is made with an authorized credit card. Type ONLINE here to note that.
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Note the customer's city and state here. This is important for accurate calculation of any applicable tax rates.
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This is the date on which you submit your completed NEW ONLINE FORM REQUEST to your Account Manager. Expect to receive art about 4-5 business days following this date. Expect to have a final Online Form for your customer about two weeks after this date, provided art is approved in a timely manner.
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Note your name here.
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When you receive your finished Online Form, there will be an Organization Code listed
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This is the date the Online Form will OPEN for sales online.
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List the date you want the Online Form to close online. All stores close at Midnight CST on this date. A suggested length of time for Online Forms to be active is 7-14 days. Do not close an Online Form on a Friday--Sunday is the better choice as the order won't be input into our KT system until Monday. You will receive a 5-day Report that summarizes what has been ordered with five days remaining. Forward this to your customer so they can send reminders to the group prior to the form closing. Reminders are very important! You will also receive a final report that details all purchases after your form has closed. ORDERS CAN NOT BE ADDED AFTER THIS CLOSE DATE. BE SURE YOUR CUSTOMER IS AWARE OF THIS.
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Always check SHIP TO BULK ADDRESS. This minimizes the individual shipping charge each person pays at checkout to only $3. All orders come neatly packaged and labeled by individual for easy distribution. If you have a situation that may require shipping orders to individual residential addresses, contact your Sales Coordinator for more information.
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Our most popular apparel Form Options are listed in these boxes for your convenience. The majority of Online Forms will contain these items, as we stock them at KT. Refer to your FORM OPTIONS LIST in your Sales Binder for a complete listing of stocked items. This list is updated regularly by season. The FORM OPTIONS LIST also notes available color options and the invoice price (what we charge the customer). Your customer may set their own form pricing, which is what will be published online. Assuming their form hits the required minimum of $500 in total sales, their added profit will be credited to their account to be used on future orders. Contact your Sales Coordinator if you have a need for items/colors not listed on your FORM OPTIONS LIST page. YOU MAY OFFER UP TO SIX ITEMS TOTAL ON AN ONLINE FORM.
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You my include up to THREE ART SETUPS on an Online From. Group your items together based on each setup. You will notice there are four boxes on this form; only THREE (or fewer) of them should be used. For example, you might have a gray tee shirt and gray hood that will have the EXACT SAME full front print. You can put these items together in one box. That is one set up. Exact same design (both art and size) done in the exact same colors. These will be run together in production. This sample demonstrates a common mistake often made by sales reps. You will notice that items 1, 2, 11, and 19 are NOT the same color garments. That means the print color is going to have to change. THAT INK COLOR CHANGE RESULTS IN A NEW SETUP. In this example, the two royal items (2 and 19) should be listed in their own setup box because they will not be printed with the exact same ink colors as the white and gray garments.
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Include any additional notes about design dimensions, art, placement here if a customer has made a specific request.
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Refer to your INK COLORS page in your Sales Book for specific color names.
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Refer to your LOCATION CODES page in your sales book for the appropriate abbreviations. In this example, FF represents a FULL FRONT print.
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If you want to offer a CUSTOM OPTION (see upper-left corner of this page for codes), enter that here. Remember that a CUSTOM OPTION adds one week to the turnaround time of your order.
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This is the design number from our Kollege Town Design Book found online at www.kollegetown.com and in your Sales Binder. This number tells the artist what template you will be customizing with your customer's logo/text.
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You will notice that this Design # (34) is the same design listed in the setup box to the left. Even though the design is the same, it has been moved to its own setup box because the SIZE of the design changed from a full front (12" wide) to a left thigh (5" wide). Therefore, we can not run these pants with the sweatshirt and tees.
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Each person that places an online transaction will pay a $3 shipping charge. This charge covers the individual packing of their order, as well as the bulk charge for all orders to be shipped to one location.
NOTES ABOUT ONLINE FORMS
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You will complete this form to create an ONLINE FORM for a customer. The benefits of an ONLINE FORM include: 1. No pre-purchased inventory for customer to house, pay for, etc. 2. Customer does not need to collect money and sizes for individuals within the group; all is done online in our system. 3. Orders arrive to one location individually packaged and labeled for easy distribution. 4. Online Forms can serve as a group fundraiser if a markup is added to base invoice costs.
STEPS TO FOLLOW
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STEPS TO SETTING UP AN ONLINE FORM: 1. Pick up to 6 items from KT's Form Options Page. 2. Pick one primary design, keeping in mind the 3-setup limit per Online Form. 2. Communicate KT's invoice pricing to customer and set the markup cost for online purchases. 3. Complete and submit this Online Form Request to your account manager to initiate art. 4. Upon receiving art mock-ups, get approval from the customer. 5. Send customer the Online Form (which contains ordering directions and Online ID code). TOTAL PROCESS TAKES ABOUT TWO WEEKS.
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Are you offering an item from the FORM OPTIONS list that is not included in the above pre-set items? If so, manually type those items here.
Q: What is our regular turnaround time for sales orders?
A: The turnaround time for the following types of sales orders refer to when it will ship from the Kollege Town Sports Building: Blank orders where inventory is in our building (1-2 days); Blank orders where product needs to be ordered in (1-2 weeks); Orders being printed or embroidered (2-3 weeks); Orders being tackle twilled (3-4 weeks).
Q: What is a RUSH order?
A: Any embellished order that needs to ship under the standard turnaround time of 2-3 weeks. These orders will need to be approved by your sales coordinator.
Q: What is our regular turnaround time for art?
All art will be turned around in 3-4 days. For forms, once the art is approved, the form will be created and emailed the next business day.
Q: How do I look up pricing?
A: Pricing is provided by the templates and/or cheat sheets in your sales. Please note that when using the cheat sheets, that item price is blank. If they need to add embellishment, be sure to add the charge to the blank price. If you have any other questions on pricing, please contact your sales coordinator.
Q: How do I check product availability?
A: You will need to contact your sales coordinator to check any inventory.
Q: What are order minimums?
A: Blank orders do not have a minimums; Printing is a minimum of 12 per art set up; Embroidery is 6 per art set up; Tackle twilled items and hats are a minimum of 24.
Q: What if I get a late order or an addition to an order already placed?
A: Once your regular order is placed, there is no adding onto it. The customer will need to reorder the item and hit the minimums for that type of order.
Q: How do I open up a new account?
A: The first time you get an order at a new school/business, they will need to fill out a complete credit application and turn in tax exempt forms if applicable. If the credit application is not filled out completely, the account will be set up as a Prepay and will require a credit card for purchase. Any account can be set up without a credit application if they want to give us a credit card up front. We cannot keep the credit card on file so they will need to resubmit for each order. We currently accept Visa, Master Card and Discover.
Q: What type of art file do I need to get to create a logo?
A: The best type of file to get is a vector file; which is either an EPS or Illustrator. Most schools and businesses will have their logo as a vector file; you just need to find the correct person who has it. If all you can get is a jpeg, we will have to recreate the art and there is a chance we will have to charge an art fee. Art fee is $25 per hour.
Q: When will I received my commission check?
A: Normally the amount of commissions earned are calculated and paid in the 3rd week of the month after they were earned. A commissions report listing the invoices earning commission is included with the check.
Q: I have earned commissions, why haven’t I received my first commission payment?
A: Commissions earned must cover the cost of sample kits before the first commission payment is made. This may take more than one month. When the cumulative total of commissions earned, exceeds the charges for sample kits, the first commission check is sent with all of the commission reports to–date. A statement of your account will be sent until the first commission payment is made.
Q: I know a customer paid with a credit card payment just before the end of the month. Why wasn’t it included in my commissions?
A: When we receive credit card information for payment, we enter it into the website of our credit card processor. It normally takes three days after that for our company to receive the cash in our bank account. It is the receipt of cash that triggers the accounting entries applying the payment against the invoices. Thus commissions are not earned until the date the cash is in our bank account.
Q: Will I receive a form W-2, Wage and Tax Statement reporting my earnings at the end of the year?
A: No, the form W-2 is a statement used for reporting employee earnings. As an Independent Rep, you will receive a form 1099 which reports your earnings of commissions paid to you during the calendar year. They are normally mailed around the end of January.
