kristiina karjalainen, lappeenranta university of technology taina rytkönen-suontausta, university...
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Kristiina Karjalainen,Lappeenranta University of Technology
Taina Rytkönen-Suontausta,University of Kuopio
E-Learn 2007 16.10.2007
Quality Manual – Tool for Developing Quality in e-
Learning
What is Quality Management in e-Learning (VOPLA) project?
Goals:to support and enhance e-learning quality assurance in Finnish universities
to develop the expertise and commitment of staff in improving e-learning quality
Actions:to produce a Quality Manual (guidebook) for e-learning
to offer guidelines for quality in e-learning
Who is Quality Manual for?
The Quality Manual is targeted widely to the stakeholders involved in e-learning in higher education.The main target groups are
Educational organizationsthe directors who are responsible for strategic management in learning in higher education teachers and content providers who are responsible for planning and implementing e-learning and online materials e-learning support staff, who guide and support the departments, teachers and content providers in their effort in developing e-learning.
What is Quality Manual (QM)?Roadmap to e-learning qualitySet of four Quality Handbooks, which contain guiding materials for quality improvement assurance
Online CoursesOnline ResourcesOnline SupportLearning Organisation
The Quality Handbooks includes
steps into building e-learning quality management systems aspects of e-learning quality (quality matrices with questions)
ManagemenetSkillsResourcesProcessesEvaluation / assessment
some quality criteria examples of process descriptions for e-learningevaluation measures and indicators for e-learning links to other quality materials.
How can Quality Manual be used? - examplesThe QM can be used in various ways, and
can be adapted to suit the purposes of the users, e.g. a teacher can follow the step-by step approach to improve his/her e-learning quality
Describe present state of his/her e-learning
Build up quality by adapting the contents to suit his/her purposes
Maintain and develop quality of e-learning systematically and continuously
Why is Quality Manual useful? – a summary
It is a collection of information on e-learning quality
It offers a step-by-step approach to quality improvement
It can be adapted to suit different needs and stakeholders
For more information
http://www.vopla.fi/in_english/
http://www.vopla.fi/QualityManual/