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CHAPTER 2

LITERATURE RVIEW

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MEANING AND DEFINITIONS OF LABOUR WELFARE

Labour Welfare has been defined in varies ways. Though unfortunately no single

definition has been found universal acceptance .The oxford dictionary defined labour welfare as

“Efforts to make life worth living for workers”.

Prof. Richardson defined labour welfare as arrangement of working conditions ,

organization of social and sport clubs and establishment of funds which contributes to the

workers health and safety components and efficiency , economic ,security ,education and

recreation.

Prof. S .D . Pinker has been defined as “Labor Welfare is also understood mean such

services facilities and amenities which may be established in industries to enable person

employed there in to perform their work in healthy and congenial surrounding and to promote

them with amenities to conduct good health and good moral.”

A significant definition describes labour Welfare works as “the voluntary efforts of

the employer to improve living and working condition of these employees. The underlying

assumptions of course, being that the first essential to the welfare of the employees, on steady

work a fair wage ,responsible house of labour.

Labor welfare has been defined in several ways and therefore understood various ways

in various countries.

The term welfare is one with lead itself to various interpretations and it has

not always the same significant in different countries. Author defined give to the welfare work

that it is anything for the comfort and improvement, intellectual or social of the employees over

the wages paid, which is neither necessary of the industry nor required by law.

Then welfare work can be defined on work for improving the health safety generator

well being and the industrial efficiency of the workers beyond the minimum standards laid down

by the factory act and the another legislations. The whole fields of welfare is one which must can

be done to combat the sense of frustration of the industrial workers to relieve of personal and

family worries to improve his health to make him offered means of self expression to after him.

Same spears in which can be excel all other help him winder connection of life.

Today in competitive market , everyone aims to profit human beings are the most

important factors of production in order to facilitated the satisfaction of human being these

welfare measures are very important.

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IMPORTANCE OF WELFARE WORK IN INDIA

Labour welfare work got importance because of the following reasons.

1) the welfare activities influence the sentiments of the workers .when worker feels that the

employers and the state are interested in their happiness ,his tendency to grouse and

grumble will steadily disappear. The development of such feeling paves the way for

industrial peace.

2) the provision of various welfare measures makes the worker realize that they also some

stake in the undertaking in which they are engaged and so think thrice before taking any

reckless action which might prejudice the interest of undertaking

3) The welfare measures like cheap food in canteens, free medical and educational facilities

etc. Indirectly increase industrial dispute the real income of the workers. Hence they try to

avoid industrial dispute , as far as possible and do not go on strikes on flimsy grounds

.

4) Welfare activities will go a long way to better the mental and moral health of workers by

reducing the incidence of vices of industrialization.

5) Welfare activities will reduce labour turnover and absenteeism and create permanent settled

labour force by making service attractive to the labour.

6) Welfare measures will improve the physique , intelligence morality and standard of living

of the workers which in turn will improve their efficiency and productive

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PRINCIPLES OF LABOUR WELFARE

Certain fundamental considerations are involved in the concept of labour welfare. The

following are the more important among them.

1. Social responsibility of industry

This principle is based on the social conception of industry and its role in the society that is,

the understanding that social responsibility of the state is manifested through industry. It is

assumed that labour welfare is an expression of industry‟s duty towards its employees. Social

responsibility means that the obligation of the industry to pursue those policies, to take such

decisions, and to follow those lines of action which are desirable in terms of the objectives and

values currently obtaining in the society. The values of the Indian community are enshrined in

the constitution of the country. Labour welfare is not embroidery on capitalism nor the external

dressing of an exploitative management; rather, it is an expression of the assumption by industry

of its responsibility for its employees (Maurice Bruce, 1961). Industry is expected to win the co-

operation of the workers, provide them security of employment, fair wage, and equal opportunity

for personal growth and advancement, and make welfare facilities available to them.

2. Democratic values

The principle of democratic values of labour welfare concedes that workers may have certain

unmet needs for no fault of their own, that industry has an obligation to render them help in

gratifying those needs, and that workers have a right of determining the manner in which these

needs can be met and of participating in the administration of the mechanism of need

gratification. The underlying assumption to this approach is that the worker is a mature and

rational individual who is capable of taking decisions for him/her.

3. Adequacy of wages

The third principle of labour welfare is adequacy of wages; it implies that labour welfare

measures are not a substitute for wages. It will be wrong to argue that since workers are given a

variety of labour welfare services, they need be paid only low wages. Right to adequate wage is

beyond dispute.

4. Efficiency

The fourth principle of labour welfare lays stress on the dictum that to cultivate welfare is to

cultivate efficiency. Even those who deny any social responsibility for industry do accept that an

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enterprise must introduce all such labour welfare measures which promote efficiency (Marshall,

1950). It has been often mentioned that workers‟ education and training, housing, and diet are the

three most important aspects of labour welfare, which always accentuate labour efficiency. Re-

personalization Since industrial organization is rigid and impersonal, the goal of welfare in

industry is the enrichment and growth of human personality. The labour welfare movement seeks

to bring cheer, comfort, and warmth in the human relationship by treating man as an individual,

with quiet distinct needs and aspirations. Social and cultural programmers, recreation and other

measures designed after taking into consideration the workers‟ interests go a long way in

counteracting the effects of monotony, boredom, and cheerlessness.

5. Co-responsibility

The fifth principle of labour welfare recognizes that the responsibility for labour welfare lies

on both employers and workers and not on employers alone (Mouthy, 1958). Labour welfare

measures are likely to be of little success unless mutuality of interest and responsibilities are

accepted and understood by both the parties, in particular the quality of responsibility at the

attitudinal and organizational level.

Totality of welfare The final principle of labour welfare is that the concept of labour welfare

must permeate throughout the hierarchy of an organization, and accepted by all levels of

functionaries in the enterprise.

SCOPE OF LABOUR WELFARE WORK

It is somewhat difficult to accurately lay down the scope of labour welfare work, especially

because of the fact that labour class is composed of dynamic individuals with complex needs. In

a world of changing values, where ideologies are rapidly undergoing transformation, rigid

statements about the field of labour welfare need to be revised. Labour welfare work is

increasing with the growing knowledge and experience of techniques. An able welfare officer

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would, therefore, include in his welfare programmed the activities that would be conducive to the

well-being of the worker and his family. The test of the welfare activity is that it removes,

directly or indirectly, any hindrance, physical or mental of the worker and restores to him the

peace and joy of living the welfare work embraces the worker and his family The following list,

which is by no means exhaustive, gives the items under which welfare work should be conducted

inside and outside the work place:

1) Conditions of work environment:

The workshop sanitation and cleanliness, humidity, ventilation, lighting, elimination of dust,

smoke, fumes and gases, convenience and comfort during work, operative postures, sitting

arrangements etc; distribution of work hours and provision for rest times, breaks and workmen‟s

safety measures.

2) Workers health services:

These should include factory health centre; medical examination of workers, factory

dispensary and clinic for general treatment; infant welfare; women‟s general education; workers

recreation facilities; education, etc;

3) Labor welfare programmed:

These should cover factory council consisting of representatives of labor and employers;

social welfare departments; interview and vocational testing; employment, follow-up, research

bureau; workmen‟s arbitration council.

4) Labor’s Economic welfare programmed:

These should include co-operatives or fair price shops for consumer necessities; co-operative

credit society, thrift schemes and savings bank; health insurance; employment bureau; etc.

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CLASSIFICATION OF LABOUR ACTIVITIES :

The labour Welfare activities may be classified as under:

1) statutory:

Every welfare promotes the welfare the labour by securing and protecting a social

order in which justice, social, economical, political, confirms with all the institutions of the

natural life. For this some legislation are passed and it is essential for all the employers to follow

the provisions of the Acts and Rules. These legislative measures generally regulate working

conditions, minimum wages, safety and sanitation. Such statutory provisions are gradually

increasing with the industrial development in the countries.

2) voluntary:

Under voluntary welfare, all those activities are including which are undertaken by the

employees for their workers at their own. These activities are not statutory but the employees

undertake these activities because they increase the efficiency of the workers and maintain the

industrial peace.

3) Mutual :

Mutual welfare activities are those activities which are initiated by the workers for their

betterment .Welfare activities undertaken by the trade unions are included under this head.

Labour welfare activities may be further classified under two heads:

1) Intra Mural Activities :

Intra mural activities are those amenities and services which have been provided

by the employers inside the factories e.g. sanitary conditions ,medical facilities ,shelter

,canteens etc. These activities are the part of working conditions.

2) Extra Mural Activities :

Extra mural activities are those amenities and services which are available in the

workers outside the factory e.g. housing, medical facilities, education, recreation etc.

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EMPLOYEE WELFARE:

The company is striving to employee welfare and it provides the following to its employees.

Two pairs of uniform, one pair of safety shoes and safety caps are providing to all the

employees.

Dinner for the employees with their facilities and a cultural programmed on every 31st

December.

Dinner for the employees with their families and a cultural programmed on every 1st

January.

Celebrates Independence Day and republic day.

Provides family planning camp within the plant premises, every year.

Provided AIDS awareness classes to the employees by the District Medical &

Health Department.

Provided the Art of Living classes to the employees within the plant premises.

Provided the SSY classes to the employees within the plant premises

…. All the statutory obligations of the employees like P.F., L.I.C.etc. Within the work

schedule.

Provides different loans to the employees to meet their financial requirements.

The company maintained temples of Sri Venkateswara Swami, Anjaneya Swami and

Vinayak Temples located at Township.

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THESE LAWS ARE:

The factories Act 1948: the mines Act 1952: the plantation employee Act 1951: the central

employees (regulation & abolition) Act 1970: these Act provides for facilities such as canteen

crèches shelters rest rooms , lunch rooms , washing facilities etc.

They also regulate the age of employment, hours of work and more provisions for the

appointment of employees welfare officers sickness, Maternity and medical benefits are provided

under the employee state Insurance Act 1948 and also the government has chalked out

comprehensive Programmers for housing facilities, social security schemes provident funds and

such other facilities & seize able has been allotted in each five years for employee welfare

activities.

ACCORDING TO THE FACTORIES ACT 1948:

The welfare facilities provided under this act are as follows:

1. Adequately suitable and clean washing facilities separately for male and female workers.

2. Facilities for storing and drying clothes.

3. Setting facilities for occasional rest for workers who are obliged to work in a standing

position.

4. First aid boxes one for every 150 workers and ambulance facilities if there are more than

500 workers.

5. Canteens if more than 250 workers are employees.

6. Shelters rest rooms and lunch rooms if there are more than 150 workers.

7. Creche if more than 30 women are employees.

8. Welfare officer wherever more than 500 workers are employees.

The oxford dictionary refers employee welfare as “efforts to man life worth living for

women”. The committee on employee welfare (1969) has defined employee welfare as “such

services facilities and amenities as adequate canteen rest recreation facilities and sanitary and

medical facilities arrangements for travel to and from work for the accommodation of workers

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employed at a distance from there homes and such other services amenities and facilities

including social security measures as contribute to improve the conditions under which workers

are employee.

According to the employee investigation committee (1946) employee welfare means

anything done for intellectual, physical more and economic betterment of the workers, whether

by employee by government or by other agencies over and above what is laid down by low or

normally expected on the part of its contracted benefit for which workers may have bargaining

MERTIS AND DEMERITS OF WELFARE MEASURES:

Employee welfare is justified for several reasons. It is desirable to recollect the services of

a typical worker in this context.

His/her employee helps dig and haul coal from the depths of the earth to fetch and refine oil , to

build dams and reservoirs, to lay pipes, canals, railway lines and roads. His/her employee

creates and transmits power, and through various phases of manufacturing, patterns raw material

into finished products of necessity as well as luxury.

Welfare may help minimize social evils, such as alcoholism, gambling, prostitution,

drug addiction and the like.

A worker is likely to fall a victim to any of these if he /she is dissatisfied or frustrated. Welfare

facilities tend to make the worker happy, cheerful and confident looking.

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LABOUR WELFARE FACILITIES PROVIDED BY

PIAGGIO VEHICLES LIMITED.

Since the beginning of this company it has set its footing during the course of

growth since its inception it is ever expanding gradually and along with it‟s strength of the labour

forces also increase. To keep the moral and efficiency or high labour, the company is doing its

best on area provided on effort are being made to run them efficiently in the best interest of the

workers.

The welfare facilities provided by Piaggio vehicles limited, Baramati are as follows:

STAT UTORY WELFARE FACILITIES

1) Drinking water:

Section 41, In the preservation of health and comfort among the employees

abundant supply of pure water for drinking purpose must be given at important place.

The Piaggio vehicles limited provided filtered water to all the workers. Water coolers are

installed in varies department of the industry.

2) Washing Facilities :-

Section 42 provides that in every factory adequate and suitable facilities

separately and adequately screened for male and female workers for washing shall be

provided and maintained for the use of the workers therein. The Piaggio vehicles Limited

provides this facility to all the workers.

3) Facilities for storing and drying clothing :-

Section 43 provides that the state government may make rules requiring

the provision therein of suitable places for keeping clothing not worn during working

hours. The Piaggio vehicles Limited provide this facility to all the workers

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4) Facilities for sitting :-

Section 44(1), in every factory suitable arrangements for sitting shall be provided and

maintained for all workers obliged to work in standing position so that they may take

advantage of any opportunities for rest which may occur in course of their work. The

Piaggio vehicles Limited provides the facility for sitting to all the workers. And with the

help of this the workers can take the rest.

5) First-aid appliances :-

According to section 45 in every factory shall be provided and

maintained so as to readily accessible during all working hours‟ first-aid boxes. The

Piaggio vehicles Limited provides first aid-appliance to all the workers.

6) Canteen Facility:

Section 46 of the factories act 1948 state provision of canteen facility where 250 or more

than 250 employees are working. The Piaggio vehicles limited has been provided canteen

facility to all the workers the management should give the food to the workers in very

reasonable rates

.

7) Shelters ,Rest rooms and lunch rooms (Section 47) :

Rest room plays an important role during working hours. Good lighting and ventilation is

necessary in the rest room. Rest room should clean. The company provided big rest room

for the workers where they can take rest during rest time.

8) Creches :-

According to section 48 in every factory wherein more than thirty workers are

ordinarily employed,there shall be provided and maintained a suitable for the use of

children under the age of six years of such women. The Piaggio vehicles Limited provide

the crèches facility to the women workers.

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9) Medical Facilites :

Piaggio limited provided medical facilities to worker. There is medical checkup

of workers. Doctors are visited to the company two time in week and gives medicines to

employee.

10) Labour Welfare Officer :

In a piaggio company there is one welfare officer oppointed for 500 or more

workers. In a company wherein 500 or more workers are ordinarily employed, at least

one welfare officer must be appointed.

OTHER FACILITIES PROVIDED BY PIAGGIO VEHICLES LTD.

1) Drinking water:

In a factory there shall be adequate drinking water provided by company. Water coolers are

installed in various departments in industry. The company provided filtered water to all the

workers.

2) Working hours and shift system:

The company has laid down its working hours as 8 hours per day. The factory is of full time

nature. The present general shift timing is as follows.

Shifts:

7.30am to 3.30pm `

3.30pm to 11.30pm

11.30pm to 7.30am

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3) Overtime:

Subject to the provision of the law for time being in force. All workmen in the company

Liable to work overtime whenever required by the management. Rates of wages/pay for

overtime shall be governed by the provision of factories act 1948. All the employees in the

soma textile shall be liable to work overtime

4) Training and safety programme:

The Soma Textile & Industries Ltd. gives training programmed to all trainee workers for

their better productivity. The company takes care of the safety of the workers. The company

should give mask, apron, and scarf to each and every worker for their safety.

5) Bonus facility:

Soma Textile & Industries Ltd. provided bonus facility to all workers in the company. This

Bonus should be given in Diwali called “Diwali Bonus”. The Bonus should be given in Diwali

called “Diwali Bonus “should be 8.33%.

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IN INDIA MAJOR BENEFITS ARE AS FOLLOWS:

PAYMENT FOR TIME NOT WORKED:

There are provisions for payments to employee not worked these include the payments for

the days:

1. Weekly off-day

2. Gazette holiday: 14 days at present which include Independence day, Republic Day, and

various festivals like Diwali, Dashera, Christmas day, etc.

3. casual leave, sick leave, privilege leave and maternity leave, etc.

WELFARE AND RECREATION FACILITIES:

Welfare and recreation benefits include : Canteen, Co-Operative Credit societies, housing,

legal aid ,employee counseling, welfare organization, holiday homes, educational facilities,

Canteens:

Perhaps no employee benefits have received as much attention in recent years as that of

canteens. Some organization have statutory obligation to provide such facilities as section 46 of

the factories act, 1948 imposes statutory obligation to employees to provide canteens in factories

employing more than 250 workers other have provided such facilities voluntarily food stuffs are

supplied at subsidized prices in these canteens. Some companies provides lunchrooms, when

canteen facilities are not available.

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Co-operative credit societies: :

The objective of setting of these societies is to encourage thrift and provide loan facilities

at reasonable terms and conditions, primarily to employees, some organization encourage

employee to form cooperative credit societies with a view of fostering self help rather than

depending upon money lenders, whereas some organizations provide loans to employees

directly.

Housing:

Of all the requirements of the workers decent and cheap housing accommodation is of

great significance. The problem of housing is one of the

main causes for fatigue and worry among employees and this comes in the way of discharging

their duties effectively, most of the organizations are located very far from towns where housing

facilities are not available. Hence most of the organizations built quarter‟s nearer to factory and

provided cheap and decent housing facilities to their employees, while a few organization

provide or arrange for housing loans to employees and encourage them to construct houses.

Legal Aid:

Organization also provide assistance or aid regarding legal matters to

employees as and when necessary through company lawyers or other lawyers.

Employee Counselling:

Organization also provides counseling services to the employee regarding their personal

problems through professional counselors. Employee counseling reduces absenteeism, turnover,

tardiness, etc

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Welfare organizations and Welfare officers :

Some large organization set up welfare organization with a view to provide all types of

welfare facilities at one centre and appointed welfare officer to provide welfare benefits

continuously and effectively to all employee fairly.

Holiday Homes :

As measures of staff welfare and in pursuance of government„s policy, a few large

organizations established holiday homes at a number of hill stations, health resorts and other

centre with a low charge of accommodation , so as to encourage employees use this facility for

rest and recuperation in pleasant environment

Educational facilities :

Organization provide educational facilities include reimbursement of fees, setting up of

colleges, hostels, providing-in-aid to the other schools where a considerable number of students

are from the children of employees. Further the organization provides reading rooms and

libraries for the benefit of employees.

Miscellaneous :

Organization provide other benefits like organizing games, sports with awards, setting up

of clubs, community service activities, Christmas gifts, Deewali and Pongal gifts, LTC and

awards, Productivity award etc.

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CHAPTER 3

RESEARCH METHODOLOGY

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RESEARCH METHODOLOGY

►INTRODUCTION & MEANING OF RESEARCH

MEANING OF RESEARCH:

Research in common parlance refers to a search for knowledge. Once can also define

research as a scientific systematic search for pertinent information on a specific topic. In fact,

research is an art of scientific investigation. The Advanced Learner‟s Dictionary of Current

English lays down the meaning of research as “a careful investigation or inquiry especially

through search for new facts in any branch of knowledge.” Some people consider research as a

movement, a movement from the known to the unknown. It is actually a voyage of discovery.

We all possess the vital instinct of inquisitiveness for when the unknown confronts us, we

wonder and our inquisitiveness makes us probe and attain full and fuller understanding of the

unknown. This inquisitiveness is the mother of all knowledge and the method, which man

employs for obtaining the knowledge of whatever the unknown, can be termed as research.

Definition of Research:

According to Redman and Mory:

Research means “systematized effort to gain new knowledge.”

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►TITLE OF THE PROJECT:-

“LABOUR WELFARE MANAGEMENT”

►OBJECTIVE OF THE PROJECT :-

Some of the main objectives are as follows-

1. To study the employees perception towards the welfare facilities provided by the company.

2. To study the welfare facilities provided by the organization.

3. To study the welfare facilities recommended by the government.

4. To give some suggestions to the company about welfare facilities of company.

5. To boost up employees moral.

►DATA COLLECTION:-

To achieve the objective of the data for the present study was collected as under.

a) Primary Data :-

The primary data collection was done with the help of survey. A questionnaire

regarding labour welfare amenities was designed and administrated . All the information was

collected with help of face to face interview with workers.

b) Secondary Data :-

The secondary data collection was possible with the help of official records, the past

project report and the general information collected with the help of the Piaggio vehicles Ltd

This data can be collected using the following.

1Books

2) Websites

3) Brochures

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►SAMPLING PLAN :

SAMPLE SIZE SELECTION:

Sample size is determined on the population of company As well as it is also dependent on

nature of population, Nature of classes proposed, Nature of study, and type of sampling. The

total No. of workers are 3745. The sample size of the project is about 400 workers.

METHOD OF SAMPLING:

Probability sampling method is used for the study, as it is also known as” simple random

sampling” under this sampling design, every item of the universe has an equal channel of

inclusion in the sample. Random sampling from a finite population refers to that method of

sample selection which gives each possible sample combination an equal probability of being

picked up and each item in the entire population to have an equal chance of being included in the

sample.

►RESEARCH DESIGN:

DESCRIPTIVE RESEARCH:

Descriptive research studies are those studies which are concerned with describing the

characteristic of a particular individual, or of a group. The aim is to obtain complete and accurate

information in the said studies; the procedure to be used must be carefully planned.

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QUESTIONNAIRE DESIGN

Closed ended questionnaire designs are used in this project.

STATISTICAL METHODS:

In this study Graphical Methods under pie charts are used for analysis.

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CHAPTER 4

DATA COLLECTION, ANALYSIS &

INTERPRETATION

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QUESTIONNAIRE

1). ARE YOU SATISFIED WITH THE RECREATIONAL FACILITIES?

Opinion No. of respondents Percentage

Satisfied 92%

Dissatisfied 16 8%

Fully satisfied 0 0%

Not fully satisfied

No Answer

100%

INTERPRETATION:

From the above figure it shows that 92% employees are involved in Recreational activities

and 8% employees are not involved

92%

8%

0%

Involved

Not involved

Not response

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2). HOW IS THE HOUSE KEEPING INSIDE THE COMPANY?

Opinion No. of respondents Percentage

Best

30%

Good 140 70%

poor

better

Average 0 0%

Total 400 100%

INTERPRETATION:

The above chart shows that 70% employees are not satisfied and 30% employees satisfied with

the house keeping inside the factory.

30%

70%

0%

Satisfied

Not satisfied

Not answer

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3). ARE YOU TAKING SAFETY PRECAUTION DURING WORKING?

Opinion No. Of respondents Percentage

Yes 176 88%

No

Not up to that exert 24 12%

Not answer

Total 20 100%

INTERPRETATION:

The above chart shows that 88% employees are taking safety precaution during working and

12% employees are not taking safety precaution during working. However during the discussion

with workers it was revealed that the safety awareness among their 12% employees is lacking.

88%

12%

0%

Taking

Not taking

Not response

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3) HOW IS THE SITTING FACILITY INSIDE THE COMPANY?

Opinion No. Of respondents Percentage

Good 160 80%

Best 40 20%

Poor 0 0%

Average

Total 200 100%

INTERPRETATION:

The above chart shows that 80% employees are satisfied & 20% employees are not satisfied with

the sitting facility.

92%

8%

0%

satisfied

Not satisfied

Not response

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5) ARE YOU SATISFIED WITH THE STORING AND DRYING CLOTHING FACILITY?

Opinion No. Of respondents Percentage

Satisfied 100 50%

Not satisfied 100 50%

neutral

Not answer 0 0%

Total 200 100%

INTERPRETATION:

The above chart shows that 50% employees are satisfied with the Storing & Drying clothing

facility and 50% employees are not satisfied.

50% 50%

0%

Satisfied

Not satisfied

Not answer

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6) HOW NUTRITIOUS IS THE FOOD PROVIDED TO YOU?

Opinion No. Of respondents Percentage

Highly nutritive 200 100%

Nutritive 0 0%

Some what nutritive 0 0%

Least nutritive

Total 200 100%

INTERPRETATION:

The above chart shows that 100% employees are satisfied with the medical facilities provided

from the company. The doctors visited 2 times in a week in organized by the management of the

organization.

100%

0% 0%

Satisfied

Not satisfied

Not answer

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7). HOW OFTEN FIRST AID BOX WITH PRESCRIBED CONTENTS IS AVAILABLE?

Opinion No. Of respondents Percentage

Every time 184 92%

mostly 16 8%

Sometimes Only 0 0%

Total 200 100%

INTERPRETATION:

The above chart shows that 92% employees are satisfied with the drinking water facility and 8%

employees are not satisfied with the drinking water facility.

92%

8%

0%

Satisfied

Not satisfied

Not answer

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8). WITH HOW MUCH TIME THE INJURED WORKER IS GIVEN TREATMENT?

Opinion No. Of respondents Percentage

Immediately 152 76%

Within 15 minuts 48 24%

Within ½ hrs 0 0%

More than 1 hrs.

Total 200 100%

INTERPRETATION:

The above chart shows that 76% employees are satisfied with the quality and quantity of food

and 24% employees are not satisfied with the quality and quantity of food. However it was

found during the personal interaction that there is mast dissatisfaction at the quality of the food

and cleanliness.

76%

24%

0%

Satisfied

Not satisfied

Not answer

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9) HOW IS THE SATISFACTION LEVEL OF THE LABOURS WITH THE

PARTICIPATION IN THE DECISION RELATED TO THERE IMPROVEMENTS?

Opinion No. Of respondents Percentage

Highly satisfied 160 80%

Satisfied 40 20%

Neutral 0 0%

Dissatisfied

Highly dissatisfied

Total 200 100%

INTERPRETATION:

The above chart shows that 80% employees are satisfied with the cleanliness in the canteen and

20% employees are not satisfied . However it was found during the personal interaction that

there is mast dissatisfaction at the cleanliness

80%

20%

0%

satisfied

Not satisfied

Not answer

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10) HOW DO YOU SATISFIED WITH THE FOLLOWING ADVANCES?

Opinion High Moderate Low Total

Housing building advance 176 88%

Medical Advance 24 12%

Loans 0 0%

Insurance

INTERPRETATION:

The above chart shows that 88% employees are satisfied with the cleanliness in the

bathrooms; toilets etc and 12% employees are not satisfied

88%

12%

0%

Satisfied

Not satisfied

Not answer

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11) IS THE HR DEPT. CONDUCTING ANY EMPLOYEE COUNCELLING

PROGRAMMES?

Opinion No. Of respondents Percentage

Yes always 192 96%

Some times 8 4%

Very less time 0 0%

No, not at all

Total 200 100%

INTERPRETATION:

The above chart shows that 96% employees are satisfied with washing facility and

4% employees are not satisfied.

96%

4%

0%

Satisfied

Not satisfied

Not answer

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12) SATSFACTION LEVEL OF THE LABOURS WITH THE EDUCATIONAL

WELFARE PROVIDED BY COMPANY

Opinion No. of respondant Percentage

Highly

satisfied

Satisfied Neutral Dissatisfied High

dissatisfied

Std. of schools 20%

Std. of collage 0%

Fees structure

Providing hostels

Total 100%

Interpretation

The above chart shows that 80% employees are satisfied with the Overtime and 20% employees

are not satisfied with the Overtime.

80%

20%

0%

Satisfied

Not satisfied

Not answer

MBA(HRM) Page 55

13) .HOW ARE THE WORKING CONDITION IN THE COMPANY?

Opinion No. Of respondents Percentage

Excellent 136 68%

Very good

Good 64 32%

Satisfactory 0 0%

poor

Total 200 100%

Interpretation

The above chart shows that 68% employees are getting Leave and 32% employees are not

getting Leave. Out of 32% employees maximum are new Joiners‟ and not yet entitled for Leave

as per the company policy.

68%

32%

0%

Satisfied

Not satisfied

Not answer

MBA(HRM) Page 56

14) . HOW DO YOU FEEL ABOUT THE SANITARY FACILITIES PROVIDED IN THE

PREMISES?

Opinion No. Of respondents Percentage

Excellent 136 68%

Very good 64 32%

Good 0 0%

Satisfactory

Total 200 100%

Interpretation

The above chart shows that 68% employees are involved in meeting and 32% employees are not

involved in meetings

68%

32%

0%

Involved

Not involved

Not answer

MBA(HRM) Page 57

15) WELFARE ACTIVITIES PROVIDED WILL MOTIVATE WORKERS TO WORK

SINCERELY , HOW FAR YOU AGREE WIYH THIS STATEMENT?

Opinion No. Of respondents Percentage

Highly agreed 120 60%

Agree 80 40%

Disagree 0 0%

No answer

Total 200 100%

Interpretation:

The above chart shows that 60% employees are highly agree & 40% employees are agree

that the welfare facilities plays as a motivational factor.

60%

40%

0%

Highly agreed

Agree

Not answer

MBA(HRM) Page 58

CHAPTER 5

FINDINGS, SUGGESSION, LIMITATIONS

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FINDINGS

This chapter is based on the analysis and interpretation, the collections of data and

analysis; Interpretations get some results in here findings and suggestions.

The results are based on the welfare survey of the employees and overall study of

the piaggio vehicles pvt. Ltd. Related with welfare activities and through the analysis of the

primary and secondary data.

All employees are satisfied with the medical facility provided by the company because

the doctor visited two times in a week in organization.

During the personal interaction with the workers there is dissatisfaction towards the

quality of the food and cleanliness.

Because of lack of communication from management about recreational activity the

maximum no of employees are not participated in recreational activity.

The educational facilities are provided

Maximum no of employees are involving in the problem solving.

The company provides safety measures to the employees there for maximum no of

employees are felt safe while working in the company.

They provided good washing facility & sitting facility to the workers.

Working condition inside the factory is not good.

Storing & Drying clothing facility is not well maintained.

MBA(HRM) Page 60

SUGGESTIONS

The suggestions are purely based on the data and the subsequent analysis.

The suggestions are intended for the overall improvement in the functioning of organization

and reduce the gap between the perception of workers, statutory requirements and the company‟s

present practice by way of compliance.

1) Organization needs to set counseling committee to solve the workers problem.

2) The medical facility (By way of Doctor Visit twice in a week) provided by company are

rated very well by workers. Company need to ensure continuity of the same.

3) The organization may take necessary action to increase safety awareness among

employees at all levels.

4) The organization may put quality checks on canteen facility for improvement in food

quality and cleanliness by way of committee involving workers.

5) The Organization need to improve the overall communication effectively to ensure

overall satisfaction among the workers way of increased awareness e.g. recreational

activities.

6) If washing & drying clothing places keep clean it is helpful to increases workers

satisfaction.

7) Housekeeping inside the factory should be improved.

8) Rules and regulations are strictly followed for workers.

9) Transportation facility provided by the workers.

MBA(HRM) Page 61

LIMITATIONS

Due to time constraints and busy schedules of the employees it was difficult to interact

with the company.

Some people were not interested to give answer of the question.

The response may be influenced by personnel bias.

Difficult to getting the data because of the confidentiality.

MBA(HRM) Page 62

CONCLUSION

The conclusion is based on the data analysis and Interpretation.

Welfare facilities are statutory provisions under facility act 1928. Every

organization provides these facilities to the workers.

Welfare facilities are very important aspect in every organization. The welfare

facilities help to organization for increasing the productivity and efficiency of the workers.

In piaggio vehicles Ltd. Maximum numbers of employee are dissatisfied with

welfare facilities very few employees are satisfied because company does not provide welfare

facility properly. Some welfare facilities are not well maintained in the company. Welfare

facilities plays motivational role in organization.

MBA(HRM) Page 63

CHAPTER 6

ANNEXURE

QUESTIONNAIRE

SUB: LABOR WELFARE MANAGEMENT

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Name: _____________________________________________________________

Date: ______________ Gender: Age: ____________

Designation: ________ Date of Joining: _________ Qualification: ____________

(Please tick) .

1) ARE YOU AWARE OF THE WELFARE MEASURES PROVIDED THROUGH

VARIOUS LABOUR LAWS?

o Yes

o No

2) ARE YOU SATISFIED WITH THE RECREATIONAL FACILITIES?

o Satisfied

o Dissatisfied

o Fully satisfied

o Not fully satisfied

o No answer

3) HOW IS THE HOUSE KEEPING INSIDE THE COMPANY?

o Best

o Good

o Poor

o Better

o Average

4) ARE YOU TAKING SAFETY PRECAUTION DURING WORKING?

o Yes

o No

o Not up to that exert

o Not answer

5) HOW IS THE SITTING FACILITY INSIDE THE COMPANY?

o Good

o Best

o Poor

F

M

MBA(HRM) Page 65

o Average

o Not answer

6) ARE YOU SATISFIED WITH THE WASHING, STORING& DRYING CLOTHING

FACILITY?

o Highly satisfied

o Satisfied

o Dissatisfied

o Highly dissatisfied

o Not answer

7) HOE NEUTRITIOUS IS THE FOOD PROVIDED TO YOU?

o Highly nutritive

o Nutritive

o Somewhat nutritive

o Least nutritive

8) HOW OFTEN FIRST AID BOX WITH PRESCRIBED CONTENTS IS

AVAILABLE?

o Every time

o Mostly

o Sometimes only

o Not answer

9) WITH HOW MUCH TIME THE INJURED WORKER IS GIVEN TREATMENT?

o Immediately

o Within 15 min.

o Within ½ hrs.

o More than 1 hrs.

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10) HOW IS THE SATISFACTION LEVEL OF THE LABOURS WITH THE

PARTICIPATION IN THE DECISION RELATED TO THERE IMPROVEMENTS

o Highly Satisfied

o Satisfied

o Neutral

o Dissatisfied

o Highly dissatisfied

11) HOW DO YOU SATISFIED WITH THE FOLLOWING ADVANCES?

High Moderate Low

Housing building

advance

Insurance

Loans

Medical advance

12) SATSFACTION LEVEL OF THE LABOURS WITH THE EDUCATIONAL

WELFARE PROVIDED BY COMPANY

13) IS THE HR DEPT. CONDUCTING ANY EMPLOYEE COUNCELLING

PROGRAMMES?

o Yes always

o Some times

o Very less time

o No. not at all

education

Highly

satisfied

Satisfied Neutral Dissatisfied High

dissatisfied

Std. of schools

Std. of collage

Fees structure

Providing hostels

Total

MBA(HRM) Page 67

14) HOW ARE THE WORKING CONDITION IN THE COMPANY?

o Excellent

o Very good

o Good

o Satisfactory

o Poor

15) . HOW DO YOU FEEL ABOUT THE SANITARY FACILITIES PROVIDED IN THE

PREMISES?

o Excellent

o Very good

o Good

o satisfactory

16) WELFARE ACTIVITIES PROVIDED WILL MOTIVATE WORKERS TO WORK

SINCERELY, HOW FAR YOU AGREE WIYH THIS STATEMENT?

o Strongly agree

o Agree

o Disagree

BIBLIOGRAPHY

MBA(HRM) Page 68

References:

Websites:

www.Piaggio.co.in

www.piaggio.co.in/Baramati

Text books

1) Labour Problems & Social Welfare -R.K.Saxena

Jayprakash Nath

2) Personnel Mgmt & I.R. –L.M.Prasad

Ruddar Dutt

3) Labour Problems & Social Welfare

In India -C.B.Memoria

4) Industrial and Labour laws. S.P.Jain