Virtual Instructor-Led Leadership Programme

LEADING PEOPLE THROUGHCHANGE AND TRANSITION

'Leading People through Change and Transi�on' draws on neuroscience to understand why people respond to change the way they do. When leaders can recognise how people are responding to change and what is driving the response, they are in a be�er posi�on to lead people through it.

MIM.ORG.MYMalaysian Ins�tute of Management @mim_engageminds

“In times of uncertainty, emotional intelligence and compassion lead to higher levels of employee engagement, a greater sense of belonging, and creativity. In their absence, inflexibility of thinking takes hold - which is of little value in the

face of an unstable, unpredictable future.“ McKinsey & Co

DiscoverYour

Unique Leadership

Style

6, 7, 8 & 9 April 2021 | 2.00pm to 5.30pm

MIM-Genos / LPTCT / R8/ 3.3.2021

MALAYSIAN INSTITUTE OF MANAGEMENTUnit T1-L16-1, Level 16, Tower 1, PJ 33,No. 3, Jalan Professor Khoo Kay Kim, Seksyen 13,46200 Petaling Jaya, Selangor, Malaysia

e: enquiries@mim.org.my h�ps://forms.gle/io4hE2T3dMnX9ghk6

MIM.ORG.MYMalaysian Ins�tute of Management @mim_engageminds

PROGRAMME LEARNING MODULES

01MODULE

02MODULE

03MODULE

04MODULE

05MODULE

06MODULE

The Human Response to Change• Why change is necessary• Mindsets about change• The neuroscience behind behaviour• Four phases of response

Empathy & Emo�onally Intelligent Change Leadership• Genos model of emo�onally intelligent leadership• The role of empathy• Leading change with empathy

Dealing with Denial• Recognising the signs of ‘denial’• Underlying emo�ons• Strategies to help others move out of ‘denial’

Overcoming Resistance to Change• Recognising the signs of ‘resistance’• Underlying emo�ons• Strategies to help others move out of ‘resistance’

Exploring the New Reality• Recognising the signs of the ‘explora�on’ phase• Underlying emo�ons• Strategies to help others move through ‘explora�on’

Maintaining Commitment to Change• Recognising the signs of the ‘commitment’ phase• Underlying emo�ons• Strategies to help normalise the new reality and maintain the change

This program is conducted over four x 3.5 hours live online sessions, equipping leaders with the tools and skills to recognise and address the different ways people respond to change and help them to embrace it.

Par�cipants will:

MIM.ORG.MYMalaysian Ins�tute of Management @mim_engageminds

LEARNING OBJECTIVES

• Explore why change is vitally important

• Learn the neuroscience behind the way people respond to change

• Discover the emo�onal drivers of behaviour during change

• Explore the six competencies essen�al for leading people through change with emo�onal intelligence

• Complete an Emo�onal Intelligence 180° assessment

• Use a simple framework to recognise the four responses to change and respond with Emo�onal Intelligence

• Build proac�ve strategies to help people work through resistance and embrace change

TRAINING METHODOLOGY

The programme will be delivered and assessed using a combina�on of:

• Virtual instructor led remote online training sessions for a total of 14 hours • GENOS 180 Emo�onal Intelligence survey – self and by team members

DESIGNED FOR

• Leaders, managers, supervisors and team leads• Execu�ves interested in refreshing their leadership skills

ADMINISTRATIVE DETAILS

DURATION: 2 Months

FEES:Member : RM1,800 (excluding 6% SST)Non Member : RM2,200 (excluding 6% SST)

Includes virtual facilita�on fee for remote online training, Genos 180 Emo�onal Intelligence survey and personalized development ac�on plan toolkit reports and cer�ficate of par�cipa�on.

AWARDUpon successful comple�on of the programme, par�cipants will receive a cer�ficate of par�cipa�on from Crackerjack, Genos Interna�onal and MIM.

Four Interac�ve Live-Online Sessions:

Conducted over four x 3.5 hours highly interac�ve virtual instructor-lead workshops, each module involves inspira�onal con-tent from the latest science on change, emo�onal intelligence and leadership effec�veness.

Emo�onal Intelligence Assessment

Par�cipants will take part in the Genos Emo�onal Intelligence Assessment and receive a digital report. This mul�-rater assessment provides feedback on how well a par�cipant demon-strates emo�onal intelli-gence.

An Interac�ve Learning Experience

Our facilitator led discus-sions, prac�cal tools and techniques and breakout room prac�ce-based ac�vi�es is a powerful combina�on of content, ac�vi�es, skill-building and applica�on.

Enjoy an Interac�ve Learning Experience ONLINE!

MIM.ORG.MYMalaysian Ins�tute of Management @mim_engageminds

WHY INVEST IN THIS LEADING PEOPLE THROUGH CHANGE AND TRANSITION ?

Receive Emo�onally Intelligent Workplace Behaviour Feedback Report The Genos Emo�onally Intelligent Workplace Behaviour survey measures how well you demonstrate emo�onally intelligent workplace behaviours in comparison to others. The be�er you demonstrate the behaviours measured, the more effec�ve your rela�onships and work should be.

Achieve improvements Clients choose Crackerjack and Genos Interna�onal because of our content, credibility, customer service and above all, the results we’ve generated. Organiza�ons around the globe use our assessments and development programs to improve:• Leadership Skills • Employee Engagement• Sales Performance• Customer Service• Produc�vity

MARK JOHNSON

Mark Johnson is a highly experienced and engaging facilitator and leads Genos Interna�onal’s programme design.

Mark started his career studying a Bachelor of Commerce degree at Newcastle University and gaining commercial experience as a sales account manager. He progressed through his sales career holding posi�ons in sales management and general management, leading a team of over seventy people.

Mark has a passion for people and learning leading to a transi�on to a large global consul�ng firm in 1997, and building a successful career over the last 23 years, specialising in sales, leadership and culture. He most recently held a Senior Director posi�on and headed the Leadership and Management Prac�ce of a leading global consul�ng firm.

Over the last 25 years he has gained qualifica�ons in many assessments and instruments including Genos, MSCEIT, iWam, SPQ Gold, HBDI, DiSC, MBTI and TMS. He is also a Master Prac��oner of neurolinguis�c programming.

Mark has a wealth of experience across many industry sectors including banking and finance, manufacturing, energy and resources, pharmaceu�cal, u�li�es and hospitality. He has designed and lead ini�a�ves in sales, leadership, culture and change both locally and around the world, including a leadership and culture change program delivered to over 6000 frontline, mid-level, senior and c-suite leaders on five con�nents. He has worked with leadership teams in 25 countries and has a reputa�on for his ability to have a las�ng impact at all levels from frontline to C-suite.

On a personal note, Mark is a dedicated family man and is passionate about classic Italian cars and motorcycles, photography and guitar.

MIM.ORG.MYMalaysian Ins�tute of Management @mim_engageminds

PROGRAMME LEADER