learner induction pack

MJTS is an Equal Opportunities Training School, we welcome people from all

backgrounds. Treating people fairly according to their needs. MJTS is

committed to a whole organisational approach to ‘Every Child Matters’

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michaeljohntraining @MJTS_Mcr

Learner Induction Pack

Learner Name: ____________________ Date: __/__/__

“It’s all about you!!!” This pack is compliant with MJTS’ Equality strategy and EDIM targets 2012.

Timely Success Rates 11/12 P15

Intermediate Apprenticeship = 64.6%

Advanced Apprenticeship = 77.2%

Centre of Excellence for

Health and Safety May 2008

Manchester

Michaeljohn Training School

Atlantic House

77-83 Oldham Street

Manchester

M4 1LW

Tel: 0161 834 1095

Email: [email protected]




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CONTENTS

This pack covers the following:

Introduction 3

Meet the MJTS staff 5

Induction process 8

Success Rates 9

Roles & Responsibilities 10

What we expect from you 11

Assessment procedures 15

Guidance and support 18

Sustainability & the Environment 21

National Vocational Qualifications 22

So what is my status? 28

Employee Rights and Responsibilities 30

Personal Thinking & Listening Skills 31

How the assessment process works 33

Health and Safety 40

Equal Opportunities 40

Safeguarding 42

RARPA(Rex) 43

AA learner applying hair colour. PPE (personal

protective equipment) is used to protect learners. The

client is also protected from chemicals.




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Personal statement from Managing Director,

Lesley McCormack.

“Welcome to the Michaeljohn Training School. I

am delighted that you have chosen to start your

career in hairdressing with us. The induction pack

has been created to provide you with information

that will help you settle into the course. Good luck

and enjoy your hairdressing.”




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Induction

During your 1st year at Michaeljohn you will attend the Training

School for 1 day every 2nd weeks on Wednesday, unless other

arrangements have been made with your employer. On these weeks

you will work the other 4 days in your salon. On any week that you

are not required to attend the Training School you must work five

days in the salon. Once you have entered the 2nd/3rd year you may be

required to attend the Training School every week.

During induction you will be placed into two groups and informed of

your attendance pattern.

If you have any problems or queries, please use the Training

School contact details below. You may ask to speak to a member of

the recruitment team who are 1) _____________

2) _____________ or your Assessor.

The addresses of the Training Schools are: -

www.mj-training.co.uk

The Training School can be used as a drop in centre. You may use our

resources or bring in models for assessment - all you need to do is

give us 24 hours notice on either number above and speak to your

Assessor or an Internal Verifier.

Manchester

Michaeljohn Training School

Atlantic House

77-83 Oldham Street

Manchester

M4 1LW

Tel: 0161 834 1095

Email: info@mj-

training.co.uk




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The Managing Director of the Training School is:

Lesley McCormack

The Finance Director of Michaeljohn Training School is:

Michael John McCormack

Lesley and Michael are jointly responsible for ensuring that you

receive high quality training, assessment, support, information,

advice and guidance during your Apprenticeship.

MJTS Learner receiving a good practice certificate




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Company staff who will also help you achieve your qualification are;

Name Job Title Responsibilities

Managing Director/

Equal Opportunities

Officer/Designated

Safeguarding Manager

Practical/ Theory Trainer/

Internal verifier/ Equal

Opportunities Officer/

Safeguarding/

Strategic Management

Finance Director Strategic and Financial

Management

Operations Director/Health

& Safety Officer/Deputy

Equal Opportunities

Officer/Safeguarding

Advisor

Practical and Theory Trainer/

Safeguarding/ Deputy Equal

Opportunities Officer/ Overall

Operations

Quality Improvement

Manager

Quality Assurance/

Improvement

Practical Training Manager /

Internal Verifier

Planning & development of

practical/ theory training for

learners and assessors

Training Development

Manager Level 3 and short courses

Senior Internal Verifier

(Learning Support Curriculum

Manager)

Verification of assessment/

Skills for Life Leader

Engagement Officer /

Learning Support Tutor

ALN Support / Key Skills

session delivery / Functional

Skills

Trainer Assessor

Practical & theory work

Reviewer. School Collegiate

Coordinator

Trainer Assessor Practical & theory work

Reviewer


Reviewer





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Reviewer


Reviewer


Reviewer


Reviewer

Trainer Assessor/Internal

Verifier

Practical & theory work

Reviewer

Trainer (Peer Mentor) Practical / trainer / assessor /

demonstrator

Recruitment and Retention

Officer

Information, advice and

guidance mentor


Officer


guidance mentor


Officer/Administrator


guidance mentor

MIS

Administrator/Reviewer

General Training School

Assistance

Strategic Administrator General Training School

Assistance

Housekeeping/ Dispensary

Assistant

Hairdressing Stock control/

cleanliness of Training School




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Induction process

Employment Offer

Attend Induction

Begin off programme period (settling in period) / attend the

Training School

Signed to programme

Learning Agreement constructed and agreed

Training agreement issued

Attend the Training School/ undertake training and assessment in

the salon

Award winners and staff at Cheshire Championships

MJTS is an Equal Opportunities Training School, we welcome people from all backgrounds. Treating people fairly

according to their needs. MJTS is committed to a whole organisational approach to ‘Every Child Matters’

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How well are Michaeljohn Training School learners performing

against other Training Schools & Colleges in the country?

2010/11 Period 9 Qualification success rates

MJTS National

Overall Timely Overall Timely

16-18 IA 70.8% 66.2% 72.2% 64.0%

16-18 AA 82.5% 75.6% 79.0% 67.6%

19 + IA 66.7% 57.1% 76.7% 66.8%

19 + AA 90.6% 78.9% 79.7% 67.9%

Well Done Everyone!




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Roles and Responsibilities

Hours at the Training School are: -

9.50am PROMPT - 5.00pm approximately

Career learning, information, advice and guidance mentoring sessions

are delivered during the training day, or at any time during the week

upon request.

A register is taken at 10.00am; anyone arriving after this time must

approach the Recruitment and Retention Team and explain the

reasons for being late. Constant late attendance will lead to

disciplinary action.

Your time at the Training School will involve attending theory

lessons (background knowledge), workshops, role-plays and

completing practical training and assessments.

Each session lasts approximately 3 hours. You will receive a lunch

break of up to 1 hour. Salon working hours should be advised by your

employer. You should not be asked to work more than 5 days per

week (including your training day).

You will receive a contract of employment/Apprenticeship Agreement

from your employer at the start of your employment. This will include

your employment rights and

responsibilities. If you do not receive a

contract you must inform your Assessor,

Reviewer or R&R immediately. This will

confirm that your employment began. Lesley McCormack presents a Learner with achievement award

HOT TIP! Be punctual…

“It is important to come to the

Training School on time so that you

can complete all your work. You get to

work with a client not a doll. Plus

being late is a bad habit!”

Jessica Ingham-Year 3 learner 2012




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Absence If you are going to be absent on a training day at Michaeljohn for

any reason, it is your responsibility to telephone the Training School

at the earliest opportunity. Always ask to speak to a member of

staff, NEVER leave messages with other learners. All absenteeism is

recorded and automatically reported to your employer; constant

unauthorised absence will not be accepted and may lead to

disciplinary action.

What we expect from you

Smoking

STRICTLY no smoking at any time at the Training School. If you

observe a client smoking please inform an Assessor. You will receive

a copy of the no smoking policy at induction.

Eating

IN DESIGNATED ROOMS ONLY. Please leave the area clean and

tidy afterwards. Strictly NO chewing gum as it is messy to get rid

of and a hairdresser chewing gum gives an unprofessional image to

clients.

Mobile Phones

If you are carrying a Mobile Phone, it must be switched off during

all training sessions and exams as they can distract concentration.

Failure to do so will result in confiscation until 5.00pm.

Valuables

These may be kept in a secure area, please see your Assessor to

arrange this. MJTS cannot be held responsible for any missing items




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Keep Your Valuables Safe

Failure to observe these rules will prevent you from working in the

Training School’s salons.

Tip: Wear clothing that is acceptable to your salon. Do not wear too

much jewellery that may interfere with a hairdressing service.

Equipment When you start at MJTS there will be a choice of two kits.

Kit one contains;

AMA 80 Shaper, Roseline Scissors (Thinner), Scissor Pouch,Head Jog Klip-ITZ

section clips, Hairdressing Bag, Manikin Head and Clamp, Head Jog 201 Comb,

Head Jog 203 Comb, Head Jog 204 Comb, Head Jog 205 Comb, Heat Retain

Brush Set, Denman D3, Head Jog Paddle Brush, Vent Brush, Long Hair Styling

Brush, ETI Turbo Hairdryer for you to buy at a small charge. £90

Kit two contains: Pack of combs – tail, cutting and disentangling (wide tooth)

combs, Section clips, Brushes – pin brush (denman) vent, three round brushes,

head block and clamp. - £40

What should you wear at the Training School?

The Training School has a dress policy. All staff and

learners are required to wear black or

black/white/grey when attending the Training School,

some learners may be required to wear a uniform. You

may accessorise with a colour of your choice. Attention

must be paid to your general appearance i.e. clothes,

shoes, hair, cosmetics, personal hygiene. Open toed or

high heeled shoes should not be worn. Open toed shoes

can be dangerous if chemicals or scissors are

dropped. High heels effect posture and can cause

tiredness and aching legs and feet. Midriffs must

be covered. It is dangerous for hair to get into

exposed belly buttons/piercing.




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At induction you may be provided with a portfolio for which a small

fee will be charged.

Pens/Pencils/Paper must be brought to the Training School for

each training session.

Your personal kit must be brought to the

Training School after initial training; it must

then be brought to the Training School each

week.

Protective clothing must be worn when

mixing or applying chemicals this is provided

for your safety by MJTS - See Health &

Safety induction.

Holidays

Holiday entitlements may vary between employers. Your employer

will inform you of your entitlements.

However by law you are currently entitled to a minimum of 28 days

per year and this includes bank and public holidays.

Holiday entitlements have to be earned. So, for example if you have

an entitlement of 28 days per year that would be 2.33 days for

every month you worked.

Your holidays should be arranged in

advance with your employer. You

should also inform our Recruitment

and Retention team. (So we know why

you will be absent from the Training

School.)

“I think it is good that you get paid

while you are training because it gives

you the boost to carry on learning and

it doesn’t stop you having fun-you

have money to go out with friends at

the weekend.”

Michael Craig- Former Learner now Manchester City Centre stylist




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Your pay and status

You do not work a week in hand. Pay days differ from salon to salon

but are normally Friday or Saturday. You will be informed of your

status at the beginning of your course. Your status will be one of the

following: Intermediate Apprentice or Advanced Apprentice. The

minimum starting rate for an apprentice is £__ per hour (from

October ‘10 until 30th September ‘11). This is being reviewed in

October 2012 and will increase to£____. You can expect to earn

more as you progress through your apprenticeship but this is up to

your employer to decide and will depend on your skill levels.

Employment Termination

If for whatever reason you lose your position within your place of

employment (salon) you must notify the Training School immediately,

speak to the Recruitment Team or your Assessor. Arrangements will

be made to reposition you in another salon as quickly as possible.

In the meantime you may be eligible to receive some

extra funding and extra training from Michaeljohn whilst we

research a new position for you.

Sick Pay

Arrangements for sick pay may vary from salon to salon. Please

check with your employer as to the normal arrangements. Self -

Certification Sickness Certificates and Fit notes will be required for

long periods of illness. It may be necessary to agree a break in

learning until you are well again. Unauthorised absence and constant

lateness may result in your losing pay or termination of employment.

You will be entitled to receive Statutory Sick Pay for periods of

illness of 4 days or more providing your average pay is at least £107

per week for the 8 weeks before your illness. If you have not been

in your job for 8 weeks then your employer will tell you your

entitlement. You can receive Statutory Sick Pay for a maximum of

28 weeks.




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Assessment Procedure Observation

You will be assessed on a regular basis.

Training records will be issued to you. They

will be filled in by the Trainers/Assessors

for every piece of practical work you

produce. Successful completion of practical

work will be transferred to the City & Guilds

Assessment Record Book (sometimes called

log books or portfolios). You will be issued

with a leaver arch file stating your name,

level of course and Assessor. This file will

contain your training records. Each training

day these records will be filled in by your

Trainer/ Assessor - signed and dated. You

must then sign and date the records. The

records will show the progress that you are making.

At first your records will mainly contain details of the training that

you have received. As you progress your work will be assessed and

recorded into the City and Guilds assessment record book. You may

have your training record or log book open on the correct page and

placed at the unit you are working at. You may look at the

performance criteria (PC's) at any time during the session as this

will inform you of what you are being assessed against.




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Your assessor will brief you before starting your practical task and

debrief you when completed. You will be informed of your strengths

and weaknesses and your records will be filled in. You must be

involved in this and feel comfortable to ask any questions.

An assessment plan will be filled in to inform you of what you are to

do at the next session. For example, unit H9/GH8 shampoo &

conditioner. H10/GH10 blow-dry short layered hair.

Your Assessor may ask you to answer some questions about the

practical work you are doing. These oral questions are called E3’s.

You must be made aware if you have been successful of meeting the

standards required after each training session, by your Assessor,

even if you are unsuccessful you must discuss with the Assessor:-

a) Areas for improvement

b) An action plan for further training and reassessment

Theory (background knowledge)

Background knowledge sessions

Theory work (background knowledge) relates to

the hair industry. It increases understanding

and adds to practical skill levels. Knowledge

gained this way will give you confidence and also

give you a professional edge when dealing with

clients or working within the salon. Learning

packs (packs containing subject and Key Skills

or Functional Skills information) will be issued to each learner for

certain aspects of theory.

It is important to keep a neat up to date theory file, which may be

called in for inspection at any time. Work missed MUST be copied

up. Please report to the theory trainer on any difficulties.

Health & Safety Session




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You will study a unit (section) e.g.

shampooing and after a revision period

depending upon which qualification you are

enrolled upon:-

a) sit a short written test (E4’s)

b) answer oral questions (E3’s)

** All learners will have the option to be assessed

online by multi choice questions. Where the correct

standards are not met, further attempts can be

made.**

c) To complete the framework you will also

undertake Functional Skills, These are

assessed by on line tests

If an area does not reach the standard, further

feedback will be given and reassessment arranged after any

additional training/practice has taken place.

Witness testimony (collecting work-based evidence)

You can collect witness testimonies when working in your salon to

help you progress. They need to be completed in full by yourself and

signed by your salon owner or client. This will provide evidence for

your file. Taking photographs of your work is another great way of

providing evidence for your file.

Block Work

Block work is an important aspect of training as it encourages

sectioning, sub-sectioning, handling hair, dexterity, winding

different techniques, speed and confidence.




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Cutting blocks

Always check with your Assessor before cutting a block.

Career Learning, Information, Advice and Guidance

From time to time whilst you are on the course you may need

information, advice and guidance. Time is set-aside during the

Training Day for you to get help and advice on anything you need.

You can speak to your Assessor, Recruitment/ Retention staff,

Directors or Managers.

Learners can use advice and guidance sessions to discuss all sorts of

things, for example, if you are unhappy with your employer, or you

are stuck on a unit you just can’t get the hang of, or anything else

outside work/the Training School that is bothering you.

We can also help you with career advice and information on how to

make your dream a reality. Please see the Career Learning,

Information, Advice and Guidance pack available from Recruitment

and Retention staff/your Assessor or the learner support wall

outside the studio (Manchester).

The MJTS Connexions contacts are

Website: www.connexions-direct.com/

Tel: 0161 226 8609 (Manchester) 0161 621 9600 (Oldham).

You can contact the Training School from Monday – Friday from

9.30am – 5.30pm on 0161 834 1095 /

0161 819 2552 or email [email protected]

You may be given an emergency number for extra out of hours support

http://www.connexions-direct.com/

mailto:[email protected]




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Support for Learners

During induction you will be issued

with a password for accessing an

interactive learning website called U

to Learn Hairdressing. The website

has lots of interesting information

which will help you to complete your

knowledge assessments and guidance

on hairdressing techniques. All are

well presented and easy to understand.

The Learner Voice Groups

Each year has a group called the ‘Learner Voice Group’ where

Learner representatives meet with MJTS staff for discussions to

improve the Training School / courses. If you are interested in

representing your year please speak to Gabby McCormack or a

member of the Recruitment & Retention team.

The Training Programme

You will be required to attend the Training School on a regular basis

as informed during induction. You must arrive on time. At the

Training School you will be trained and assessed to a standard

enabling you to achieve a City & Guilds of London level 2 Diploma in

Hairdressing NVQ (National Vocational Qualification) and Key Skills,

Application of number Level 1 / Communication Level 1.

From September 2012 newly

enrolled Intermediate Apprentices

will undertake Functional Skills

(English and Maths) at level 1,

Advanced Apprentices will

undertake Functional Skills at level

2.




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For Exemption

You are not required to sit functional skills if you have:

GCSE A* - C before September 2012

GCSE A* - C with additional functionality after 2012

The life of a GCSE is 5 years. If you finish your framework 5 years

after the date of GCSE you will be required to take functional skills.




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Sustainability and the Environment

Michaeljohn Training School has a commitment to working in an

environmentally friendly manner. We have worked alongside Manchester

City Council to achieve the Environmental Business Pledge ‘Bronze’

award. This initiative involved following a number of steps to show that

Michaeljohn is operating in a sustainable way to support the

environment. Posters like the two below are displayed around the

Training School to remind both staff and learners of their responsibility

towards the environment.

MJTS is now working towards the silver award!




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The Qualifications (NEW STANDARDS FOR USE AFTER 1ST Jan 2010)

(You may transfer from traineeships to become an Intermediate Apprentice

within 6 months.)

The minimum number of credits required for completion of this pathway is 64

credits (minimum of 54 for the Level 2 NVQ Diploma in Hairdressing plus 5

credits for Functional Skills English and 5 credits for Functional Skills Maths).

There are 479 Guided Learning Hours for this

Qualification

Hairdressing Level 2 Units

(New Standards) (54 Credits)

9 of the following units must be completed to obtain the full NVQ L2

All eight of the below mandatory units must be completed

G20 Make sure your own actions reduce to Health and Safety (4 credits)

G17 Give clients a positive impression of yourself and your organisation

G7 Advise and consult with clients (4 credits)

GH8 Shampoo, condition and treat the hair and scalp

GH9 Change hair colour (11 credits)

GH10 Style and finish hair (6 credits)

GH11 Set and dress hair (6 credits)

GH12 Cut hair using basic techniques (8 credits)

One of the following optional units must also be

completed

G4 Fulfil salon reception duties (3 credits)

G8 Develop and maintain your effectiveness at work (3

credits)

GH13 Plait and twist hair (4 credits)

GH14 Perm and neutralise hair (8 credits)

GH15 Attach hair to enhance a style (3 credits)

(5 credits)

(4 credits)

Learners 24+ wishing to undertake an

Advanced Apprenticeship will have to

contribute to the cost of their training.

Student Advanced Learning Loans will be

available. Speak to a member of the

recruitment team.




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Hairdressing Level 3 Units (New Standards) (58 Credits)

The minimum number of credits required for completion of this pathway is 68

credits (minimum of 58 for the Level 3 NVQ Diploma in Hairdressing plus 5

credits for Functional Skills English and 5 credits for Functional Skills Maths)

There are 445 Guided Learning Hours for this qualification

A total of 58 credits are required for a full level 3. All mandatory units must be

completed totalling 21 credits. 37 credits must be achieved from the optional

credits

All four of the below mandatory units must be completed

G22 Monitor procedures to safely control work operations (4 credits)

G18 Promote additional services or products to clients (6 credits)

G21 Provide hairdressing consultation services (3 credits)

GH16 Creatively cut hair using a combination of techniques (8 credits)

5 optional units must also be taken, only 1 of which may be chosen from

group 2, however all 5 optional units may be taken from group 1 if desired.

Group 1

GH17 Colour hair using a variety of techniques (12 credits)

GH18 Provide colour correction services (13 credits)

GH19 Creatively style and dress hair (4 credits)

GH20 Creatively dress long hair (5 credits)

GH21 Develop and enhance your creative hairdressing skills

(5 credits)

GH22 Create a variety of permed effects (8 credits)

GH23 Provide creative hair extension services (8 credits)

Group 2

G11 Contribute to the financial effectiveness of the business (4 credits)

G19 Support client service improvements (5 credits)

H32 Contribute to the planning and implementation of promotional activities

(5 credits)




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Service Times for Standards Level 2

Service Minutes

(maximum)

1 Shampoo, Condition and/ or treat hair - above

shoulders (excluding development time)

10

2 Shampoo, Condition and/ or treat hair - below

shoulders (excluding development time)

15

3 Set and dress hair - above shoulders

(excluding drying)

35

4 Set and dress hair - Below shoulders

(excluding drying)

45

5 Blow dry and finish - above shoulders 35

6 Blow dry and finish - below shoulders 45

7 Cut hair only 45

8 Mix and apply colour - re growth, permanent

colour

25

9 Pulled through highlights/ lowlights (including

preparation and application) - Full head

35

10 Pulled through highlights/ lowlights (including

preparation and application) - At least 20% of

the head

15

11 Woven highlights/ lowlights (including

preparation and application) - Full head

75

12 French Plait, fishtail plait 30

13 Twists and/or cornrows to cover 50% of the

head

45

14 Perm (winding only) 45




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Service Times for Standards Level 3

Service Minutes

(maximum)

1 Perm winding only a. Piggy back 60

b. Spiral 90

c. Weaving 45

d. Root 25

e. Hopscotch 60

f. Double 60




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Level 2 Barbering

After completion of the Diploma L2 Hairdressing or L3 Hairdressing

Qualifications there is an opportunity to complete a second qualification in

Barbering. This Qualification is completed during a 15 week attendance

pattern. Units in the Barbering are cross mapped over from prior Ladies

Hairdressing

An additional 4 units are completed. Qualified working Barbers form part of

our delivery team ensuring a high skill level is achieved.

The barbering qualification consists of:

Mandatory units – all units must be completed

Make sure your own actions reduce the risks to health and safety (HSS

1) (credits 8 APL Ladies Hairdressing)

Advise and consult with clients (3 credits APL Ladies Hairdressing)

Shampoo, condition and treat the hair and scalp (4 credits APL Ladies

Hairdressing)

Cut hair using basic barbering techniques (8 credits)

Cut facial hair to shape using basic techniques (4 credits)

Dry and cut men’s hair (4 credits)

Option Group 1

Create basic patterns (4 credits)

Option Group 2

(ICS UNIT 9) Give clients a positive impression of yourself and your

organisation

Service Times for Barbering

Services Time

Cut, blow dry and finish (men’s) hair 30

Cut full beards 15

Cut moustache 5




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When you are being assessed you will be asked to complete the task

within the timescale given.

Any area of work that is assessed to City & Guilds standards will be

recorded in your City & Guilds record book.

Once you have successfully completed the level 2 certificate you

may be enrolled onto the level 3 certificate and become an Advanced

Apprentice.

Intermediate Apprenticeship level 2

Number and its application (level 1) Functional Skill

Communication (level 1) Functional Skill

L2 Functional Skills may be undertaking if you have already

achieved level 1

Advanced Apprenticeship level 3

Number and its application (level 2) Functional Skill

Communication (level 2) Functional Skill

Level 3 Functional Skills may be undertaken if you have already

achieved Level 2




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So what is my status?

At Michaeljohn we have many routes that allow young people to enter on to our

programmes.

Access to Apprenticeships Some learners are eligible for this

programme which means they will be

working towards City & Guilds of London

Level 2 or Level 3 Hairdressing

qualifications, Key Skills at level 1, 2 or

3, Employment Rights and

Responsibilities and Personal Learning

and Thinking Skills with enhancements

such as employability skills for a period

of 3 to 6 months.

You will spend a minimum of 30 hours per week at the Training School or

gaining work experience with a salon that engages with MJTS.

At the end of 3 to 6 months, Access to Apprentices should be enrolled to the

Intermediate Apprenticeship route or the Advanced Apprenticeship route and

be classed as ‘employed’ and have a contract of employment/employer

agreement.

Access to Apprentices enjoy the same opportunities as employed Apprentices

during their training and assessment.

A training allowance may be received.

* Eligibility rules apply

Some learners may enrol through Foundation Learning or 3002 diploma




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Intermediate Apprentices Intermediate Apprentices are employed in a salon and have a contract of

employment/employer agreement. This must state the day you became

employed. You are required to attend the Training School either fortnightly or

weekly depending on your attendance pattern (minimum 30 hours per week).

Alongside your City and Guilds of London level 2 Hairdressing qualification, you

will work towards Key skills/Functional Skills at level 1 or 2, Employment Rights

and Responsibilities and Personal Learning and Thinking Skills with

enhancements such as employability skills.

You will be paid the Apprenticeship wage as a minimum.

Advanced Apprentices Advanced Apprentices are employed in a salon and have a contract of

employment. You are required to attend the Training School either

fortnightly or weekly depending on your attendance pattern (minimum

30 hours per week).

Alongside your City and Guilds of London level 3 Hairdressing

qualification, you will work towards Key skills/Functional Skills at level 2

or 3, with enhancements such as employability skills.

You will be paid the Apprenticeship wage as a minimum for your

particular age bracket.




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Employment Rights and Responsibilities

In the hair sector evidence of delivery of Employee Rights and

Responsibilities (ERR) is a mandatory requirement for a framework

completion certificate.

The nine national outcomes of ERR are:

1. Knows and understands the range of employer and employee

statutory rights and responsibilities under Employment Law and

that employment rights can be affected by other legislation as

well. This should cover the Apprentice’s rights and responsibilities

under the Disability Discrimination Act/Equality Act, other

relevant equalities legislation and Health and Safety, together

with the responsibilities and duties of employers;

2. Knows and understands the procedures and documentation in their

organisation which recognises and protects their relationship with

their employer. Health and Safety and Equality and Diversity

training must be an integral part of the apprentice’s learning

programme;

3. Knows and understands the range of sources of information and

advice available to them on their employment rights and

responsibilities. Details of Access to Work and Additional

Learning Support must be included in the programme;

4. Understands the role played by their occupation with their

organisation and industry;

5. Has informed view of the types of career pathways that are open

to them;




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6. Knows the types of representative bodies and understands their

relevance to their industry and organisation, and their main roles

and responsibilities;

7. Knows where and how to get information and advice on their

industry, occupation, training and career;

8. Can describe and work within their organisation’s principles and

codes of practice;

9. Recognises and can form a view on issues of public concern that

affect their organisation and industry

The NVQ Diploma includes Health and Safety. The other

requirements will be covered primarily at induction, with the

remaining aspects delivered at appropriate times during the

Apprenticeship programme.

Personal Learning and Thinking Skills Assessment Personal learning and thinking skills will be delivered, demonstrated

and assessed through naturally occurring evidence from the level 2

and level 3 NVQ diplomas as part of the framework.

Personal learning and thinking skills are:

Creative thinking

Independent enquiry

Reflective learning

Team working

Self-management

Effective participation




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Scheme of Work

The syllabus is displayed at the Training School. You will be given a

training timetable, to help you to prepare for the background knowledge

sessions delivered at the Training School.

Induction into the workplace (salon)

During your induction, you will be required to complete a document

relating to your salon (place of work). All work place induction documents

must be completed and returned to the Training School, for marking and

evaluation.

Initial Assessment

Before you join the training programme or immediately after you will

undergo an assessment in literacy, numeracy, practical skills and learning

style. The results enable the Training School to plan your training

programme. You will be informed of the results of your initial assessment.

Before you are signed onto the programme, you will complete the ‘off

programme period’ which is a settling in period either as Access to

Apprenticeship, Intermediate Apprenticeship or Advanced Apprenticeship

Learning Agreement

The plan is individual to you. The Learning Agreement is constructed when

you are enrolled to the programme. A member of MJTS staff will have

discussions with you and your employer (if you are employed or as soon as

you gain employment status) to help decide the units you want to take and

set target dates for you to achieve them. Key/Functional skills and

support is also recorded on the Learning Agreement. You will have access

to your Learning Agreement and receive a contract of

employment/Apprenticeship agreement stating the first day your became

employed. If you don’t receive a contract/agreement you must inform

MJTS immediately.

Reviews

Reviews will monitor your performance at the Training School and in your

salon. Your review takes place every 10/12 week or more frequently. They

include comments from the Training School, your employer and yourself.




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Targets for achievement of the qualification will be set and monitored at

the review. It is important that you achieve the targets set and agreed

within your Learning Agreement.

Progress

You will mark off any completed

areas of the qualification in your

City & Guilds log book or e-

learning Learning Assistant with

your Assessor. This will help you

to monitor where you are up to

and also help to plan further

training and assessment. Your

progress may also recorded onto

the Training School Management

Information Systems.

R.P.L (Recognition of Prior Learning)

Skills that you already have, before or upon joining the course, for

example shampooing, reception work, may be immediately recognised.

Your Assessor will inform you of what evidence is required.

Recognition of Prior Learning will be assessed during your induction.

R.P.L is included in your Learning Agreement.

Skills for Life

“Skills for Life” are designed to broaden your skills in a wide range

of subjects including literacy, numeracy and general life skills.

Sessions on skills for life will be included into your background

knowledge and practical sessions. This will ensure that your

Functional Skills using number, reading, writing and responding skills

are developed, assessed and supported. Literacy, numeracy and

Functional Skills sessions assist learners to develop and improve

Skills for Life. MJTS learning support teachers are here to help you




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improve your skills and offer support with Dyslexia, Dyscalculia and

any other learning needs you may have.

“I was really impressed by the approach of "Michaeljohn" and the commitment that you show to your learners I am sure you are very close to achieving the BDA Quality Mark” Helen Boden from the British

Dyslexia Association

Citizenship and Every Child Matters

At regular intervals during your framework, the Training School will

deliver in-house citizenship training sessions, or invite specialists to

raise awareness of issues that can play a role in personal

development. Sessions will include information on ‘well being’ (health)

and culture issues. Culture and Citizenship materials are available.

The Training School is committed to Every Child Matters and we

ensure that the five main areas are covered in learning sessions.

1. Being Healthy

2. Stay Safe & Safeguarding

3. Enjoy and Achieve

4. Making a Positive Contribution

5. Achieving Economic Wellbeing

Training Agreement

During induction you will be issued with a Training Agreement. This

document must be thoroughly understood before it is signed and

dated. If further explanations regarding the content of Training




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Agreement are required, please contact a Company Director. (The

agreement is not a legally binding document).

National Insurance Number (NI Number)

This is a card issued by the DWP (Department for Work and

Pensions). It contains your own personal number which will, via

contributions that are made from your wage throughout your

working life, entitle you to various state benefits, e.g.

sick/maternity pay and pensions. Your NI number must be given to

a Manager, Director or the Recruitment team at the Training

School. You cannot be enrolled to courses at the Training School

as Access to Apprentice, an Intermediate Apprentice or

Advanced Apprentice without a National Insurance number. If

you do not have or you have lost your National Insurance card

please inform a Manager or Director. The Training School will

require evidence that the number is personalised to yourself.

GCSE Results & Hairdressing Qualification Evidence

You will be required to bring your records/ evidence of achievement

to the Training School. It is essential that all learners provide

the Training School with relevant GCSE documentation

immediately upon request. Failure to do so may result in you

having to undertake all units and Key/Functional Skills.




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Skills Funding Agency

The funding for your training comes from the Skills Funding Agency

(SFA). Representatives from the SFA may wish to interview you at

some stage to monitor the quality of our training. If you are to be

interviewed you will be notified well in advance and a date and time

will be arranged. You will also be asked to complete our government

questionnaire (Framework for Excellence) online by the SFA.

MJTS Contract Manager at the SFA is

Telephone Address




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Ofsted (Office for Standards in Education)

Every year MJTS produces a report, called a Self Assessment

Report (SAR). We use your views from feedback forms/ learner

voice groups to help us to write the report and your contributions

are essential.

Grade 1 - Outstanding

Grade 2 - Good

Grade 3 - Satisfactory

Grade 4 – Inadequate

Grades awarded to MJTS at inspection

September 2011.

Equality of Opportunity – Grade 2

Quality improvement – Grade 2

Hairdressing – Grade 2

Leadership and management – Grade 2

Overall effectiveness – Grade 2

Ofsted inspect the quality of the Training School’s procedures,

practices and quality of Teaching and Learning. Inspectors may wish

to interview learners/staff and employers and observe training

sessions / assessment sessions. Grades are awarded by the

inspectorate and are published to the Ofsted website

www.ofsted.gov.uk. We will ask learners, employers and your

parents/guardians to complete a survey which will help the

inspectors to make decisions.

http://www.ofsted.gov.uk/




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Self Assessment Report 2011 Key Strengths and Areas for Improvement

Strengths

Good outcomes for learners (CIF – SECTION A)

High progression and sustained employment rates (CIF – A1 & A2)

Robust embedding and promotion of health and safety (CIF – A3 & A4)

Effective initial assessment (CIF – B1)

Good assessment practice(CIF – B1)

Good teaching and learning (CIF – B1)

Good communications including motivational visual communication (CIF – B2)

Good use of feedback to promote improvements (CIF – B2 & C5)

Outstanding partnership arrangements (CIF – B3)

Good engagement to the 14-16 agenda (CIF – B3)

Very effective IAG and support (CIF – B4)

Ambitious and enthusiastic Managers and staff (CIF – C1)

Good strategic planning and management (CIF – C1)

Wide range of staff developments (CIF – C1)

Strong safeguarding arrangements (CIF – C3)

Comprehensive commitment to equality and inclusivity (CIF – C4)

Good financial monitoring and value for money (CIF – C7)

Areas for Further Development

Continue to improve outcomes for learners on IA cohort (16-18) (CIF – A1)

Further develop planning and resources in Background Knowledge (CIF – A1)

Extend differentiation activities (CIF – A1)

Monitor impact ECM outcomes have on learners (CIF – A2, A4 & A5)

Embed use of e-portfolio and e-learning (CIF – B1)

Review IV procedures and documents (CIF – B1)

Engage employers into curriculum development (CIF – B2)

Monitor trends in success rates to inform management decisions (CIF – C1)

Further embed MIS strategy to improve outcomes (CIF – C1)

Areas for Improvement

Further evaluation of how effectively reviews monitor and evaluate

differentiated health and safety and equality understanding (CIF – A3 & C4)

Reviewed observation of key processes needs further embedding (CIF – B1)




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Feedback

The ‘Learner Voice’ is very important to us at Michaeljohn Training

School and we are constantly asking for your opinions and what we

can do to improve. Every year the government ask learners to

complete a questionnaire. This questionnaire helps the Government

to judge the quality of the college/Training School.

Framework for Excellence 2010/11 Average Scores

Year Number of

Learners MJTS

All Private

Sector

Funded

All

Organisations

2010/11 267 9.4 8.7 8.4

2009/10 220 9.6 8.7 8.4

Grievance, Disciplinary and Appeals Procedure

Michaeljohn Training operates an appeals procedure for disputes

over assessments and a grievance (complaints) procedure for any

other type of complaint you may have. The company also has a

disciplinary procedure. These procedures are contained in the

MJTS Equality Pack.

You will receive a copy of the Equality Pack at induction and you will

be monitored regularly to check your understanding in these

important areas.

We welcome people from all backgrounds. Treating people fairly according to their needs




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Equal Opportunities

The Training School has an Equal Opportunities Policy in force. You

will receive a copy of this policy at your induction. The Training

School will frequently check your understanding of Equality and the

procedures that relate to you. Your salon will also receive a copy of

the Michaeljohn Equality Policy for employers which should be

displayed at all times in your salon.

The Training School has a Disability Statement which is included in

our Equality and Interview pack. The Equality Pack contains

information relating to appeals, grievances and other issues relating

to Equality.

Employment rights and responsibilities will also be covered at

induction and throughout your training programme.

The Training School’s Equal Opportunities Officer is:

Training School’s Deputy Equal Opportunities Officer is:

___________________________________________________

A Copy of the Equal Opportunities policy is displayed on the

Training School notice boards.

Health, Safety, Welfare and Security

Michaeljohn Training has a Health and Safety Policy, and

a summary of this policy will be handed to you during

induction. This policy outlines Michaeljohn Training's

commitment to health and safety. During your induction

and training you will be instructed on the location of the

fire exits, the procedure to evacuate the building and the

location of the assembly points. Health and Safety will also cover

the location of facilities such as toilets, first aid kit and accident

book.




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It is essential to wear PPE (personal protective equipment) to

protect clothes and skin when using chemicals such as tints, bleach,

perm solutions etc. Failure to do this may lead to disciplinary action

being taken.

If you encounter any problems with faulty equipment, tools or

products, these must be reported immediately to an Assessor, or

the Health and Safety Officer.

Accidents, dangerous occurrences or potential hazards must be

reported to an Assessor or the Health and Safety Officer. All

accidents must be recorded in the accident book. This applies to

both the Training School and when you are working in your salon. The

Training School has qualified first aiders.

First Aid Officers are: ________________________________

________________________________

________________________________

If you begin to suffer from a work related health problem (such as

contact Dermatitis) this must be reported to both your salon owner

and the Health and Safety Officer at the Training School.

MJTS will complete a written report on your condition, which will

detail any recommendations from the Training School.

At induction, you will be made aware of examples of other control

measures at the Training School which are in place to reduce risk of

accidents to yourself and others. These are called risk assessments.

You will also receive information on a common hairdressing condition

called Dermatitis.




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Safeguarding

At Michaeljohn Training School the safety and welfare of our

learners is very important. Our aim is to protect children and

vulnerable learners from abuse and neglect.

How do we do this?

Michaeljohn Training School has Safeguarding Policies and

Procedures that are updated on a regular basis. You will receive

information on safeguarding which will tell you what to do if you

need to talk to someone about safeguarding. You will receive a

Safeguarding Pack during induction.

Michaeljohn Training School staff have had safeguarding training,

the staff hold Safeguarding qualifications and are working towards

further qualifications. This will help us to carry out our

responsibilities of help and support.

The above named staff have the responsibility of managing

Safeguarding within the Training School and discussing safeguarding

issues with agencies who can help.

Safeguarding Manager: Lesley McCormack

Safeguarding Advisor: Simon Stuart




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You will learn more about safeguarding during sessions delivered by

the Training School’s staff and invited guests. Your understanding

will be monitored during reviews and questionnaires.

Hair by MJTS on behalf of Scoop

RARPA(Rex) Statement

The Training School recognises progress and achievement. Awards

and good practice certificates are issued for learner achievement,

even good attendance is recognised. Newsletters, notice boards, and

MJTS walls are constantly updated to display photographs / visuals

of learner, staff and employer achievement.

R – recognising

A – and

R – recording

P – progress

A – and achievement

What does this mean for me as a learner?

The answer is a 2 way process:




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1) As a learner the above statement means that you will be

supported in your learning activities and given all the advice,

guidance and information you need whilst at the Training

School. If you think you need extra help and advice, please ask

your Assessor.

2) The teaching staff at Michaeljohn Training will look at learner

performance and help you to complete whatever course you are

doing and encourage you to progress to further courses for

example Assessor awards and for teaching qualifications. This

is called progression learning.

RARPA (Rex) – is a statement about helping learners to reach their

aims. Please do not be afraid to ask for help, the Training School is

here for your benefit to help you achieve your goals.

GOOD LUCK!!!

learner induction pack

Documents

mjts staff

welcome people

mjts equality strategy

equal opportunities

mcr induction

child matters page

organisational approach

induction process