liberty global - brochure 2012
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TRANSCRIPT
ConnectDiscoverbe Free
Endless horizons
1 Foreword
2 Liberty Global at a glance
4 Our role in the new multimedia world
10 Infrastructure & technology
14 The world of Liberty Global
16 Content & investments
18 Public policy
22 Corporate responsibility
24 Working at Liberty Global
liberty global 3
at liberty global, we believe that everyone should be able to
explore the amazing but often complex digital world in a safe and
responsible way. That’s why building digital confidence is at the
heart of our corporate responsibility initiatives. We’re convinced
that making the most of the opportunities and benefits that our
products and services create is good for our business and good
for society.
Our main brands
Hungary
ireland
Netherlands
Poland
Puerto rico
romania
Slovakia
Switzerland
Other operationsChellomedia
UPC DtH
UPC business
liberty global Ventures
Country operationsaustria
belgium
Chile
Czech republic
germany
LIberTy GLObaL 1
We work in one of the most dynamic industries in the world. Digital technology has fundamentally changed the way people around the globe communicate, receive information and access entertainment. at Liberty Global, we connect people to the digital world – a world of convenience and infinite choice. Our market-leading broadband, voice, and video services put millions of customers in control, enabling them to discover the full potential of this exciting new world. We are constantly striving to improve their lives through meaningful innovation and enhanced entertainment experiences. as we say in our vision statement, we offer our customers the opportunity to ‘Connect’, to ‘Discover’ and ‘be Free’ – to experience and enjoy the digital world on their own terms, and at their own pace.
We’ve grown organically and through mergers & acquisitions while maintaining a sound capital structure. We remain committed to driving technological change in our industry – to the benefit of customers and shareholders alike. Over the past two decades, we’ve been at the forefront of technological innovation. both in high-speed broadband and in interactive digital television, our mission has remained the same: to find innovative ways to improve our customers’ lives. For example, this year we launch Horizon: our revolutionary media, and entertainment platform, which will transform the way you watch TV and enjoy multimedia content on a range of devices in the home. With Horizon, we’re quite literally reinventing television. We are truly excited about the future of our company, as we continue to offer our customers the endless Horizons of a digital world. Michael T. FriesPresident and Chief Executive Officer
Foreword
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Leading cable companyLiberty Global is the leading international cable company and
one of the fastest-growing cable companies in the world.
We have operations in 13 countries, with a strong focus on
europe. We connect people to the digital world and enable
them to experience its amazing potential. Our market-lead-
ing television, broadband internet, and telephony services
are delivered through next-generation networks and innova-
tive technology platforms that connect 20 million customers
who subscribe to 34 million services. We employ 21,000
people.
Our products and services• Innovative digital TV services including Video on Demand,
High Definition TV, and Digital Video Recorders.
• Next-generation broadband internet services with
downstream speeds of up to 150 Mbps.
• Feature-rich VoIP telephony services that include unlimited
usage and complimentary voice services.
Our consumer brands include UPC, Unitymedia, Kabel bW,
Telenet, VTr and Liberty. Our operations also include
Chellomedia – our content division, UPC business –
our commercial services division, UPC DTH – our satellite
television services provider and Liberty Global Ventures –
our investment fund.
Our headquarters are located in Denver, Colorado, amsterdam
and London.
Liberty Global shares are traded on the NASDAQ Global Select
Market under the symbols “LbTya”, “LbTyb”, and “LbTyK”.
Liberty Global is a Fortune 500 and Forbes Global 2000
company, and we are listed on the FTSE4GOOD Index, as well
as on the NASDAQ Composite and Industrial indices.
Our strategyOur business strategy is based on creating superior organic
growth, pursuing beneficial mergers and acquisitions, and
a commitment to equity returns through a combination of
appropriate leverage and consistent equity repurchases. We are
internationally focused and well-positioned to capitalize on the
growing demand for our services in our key markets.
Our visionWe anticipate a world in which consumers are able to “Connect,
Discover, and be Free”. Our broadband internet, voice, and video
services, as well as our innovative products empower millions of
people to discover and experience the endless possibilities
of the digital world. We’re constantly striving to enhance and
simplify people’s lives via meaningful innovation. Through
significant investment in our networks and the further develop-
ment of our advanced services, we intend to bring a rich enter-
tainment experience to even more customers.
Liberty Global at a glance
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International scaleat Liberty Global our networks span many countries.
The benefits of scale allow us to compete with traditional
telecom providers, which often operate at the national
level and wield considerable market power. by contrast,
our cable networks are regional – mainly in large cities.
It‘s this advantage that enables us to apply proven best
practices from one region to others. Our size makes us a
strong partner for the best media technology companies
in the world. We work closely with them to build a range of
advanced products and services.
In recent decades we’ve been an important market
consolidator, especially in Europe. Scale also allows us
to create sustainable businesses in a world increasingly
dominated by large international media players. The world is
changing rapidly, with disruptive technologies and demanding
consumers forcing providers to innovate at breakneck speed.
With for example 7.000 cable operators in europe today,
this market still needs further consolidation to compete
effectively.
Innovative digital services Consumers can see the potential of new digital services,
yet they will only really be convinced if they have tried them
out and experienced the benefits first-hand. This is why we
offer our customers new products and services as rapidly
as possible. We were among the first in Europe to introduce
cable-based broadband internet. Other innovations soon
followed including large-scale digital telephony (VoIP) and
ultra-high speed broadband internet services with speeds
up to 150 Mbps. We call this “Fiber Power.” We’re investing
in the migration to digital television, including Digital Video
Recording (DVR), Video on Demand (VoD), HDTV, and 3D TV
throughout our footprint. and we are also launching Horizon,
our revolutionary media, and entertainment platform, which
Our innovative products provide consumers with information and entertainment on multiple devices, whenever they want.
Our role in the new multimedia world
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will transform the way our customers watch TV and enjoy
multimedia content on a range of devices in the home.
In the years ahead we will continue to improve our digital
services and introduce new ones.
Triple play at Liberty Global, triple play stands for more than digital
television, internet, and telephony in a single subscription
from a single provider. Of course, the ease of receiving a
single bill and installing the system in one go is important.
However, today’s consumers – and certainly future
generations – also want ease of use, simplicity, and comfort.
A new horizon Product innovation is a core focus to strengthen our
leadership position in digital video products and services.
Our next-generation Horizon video platform will be launched
in the Netherlands and Switzerland in 2012, with other
markets soon to follow. Horizon is an elegant media and
entertainment platform for the home, which seamlessly
integrates cable, web-based and personal content. Using a
simple intuitive interface, consumers will be able to share
and view content on multiple screens and devices wirelessly
anywhere in the home.
Horizon puts a smart server at the heart of the digital home.
This multimedia gateway sets up a wireless network that
connects the TV to devices such as computers, tablets and
smartphones. The TV interface uses 3D graphics and images
that bring content to life and make navigating simple, fast,
and seamless. It also integrates access to personal media
content such as photos, music and movies stored in the
home or in the cloud, enabling a rich media experience on
devices both in and outside the home.
Horizon does for TV what apps have done for smartphones
and tablets. It’s an open, scalable, future-oriented platform.
We’re working with content providers such as youTube,
Facebook and Twitter to develop applications for our app
Store, where subscribers will be offered a full range of web-
based apps and widgets that will be seamlessly integrated
via the TV user interface.
We developed Horizon with world-class technology partners,
including Samsung, NDS and Intel®.
Mobile In an increasing number of markets, we offer mobile
services. In Germany, the Netherlands, Belgium, Poland
and Hungary, this is done through a mobile virtual network
operator (MVNO) agreement with mobile network operators.
Horizon puts a smart server at the heart of the digital home.
8 LIberTy GLObaL
In Chile, our VTr operation is building its own mobile
network. Mobile services typically include telephony, SMS,
and internet, and customers can combine these with one
or more of our other services. bundled services are referred
to as "double-play" for two services, "triple-play" for three
services and "quadruple-play" for four services.
Business solutions besides consumer products and services, we also offer a
range of voice, broadband internet and data services to
business customers in most of our service areas. Our b2b
services are designed with a wide variety of options to
meet the specific demands of the business customer. Our
business customers range from SoHo (Small Office Home
Office) to medium and large enterprises. The SoHo segment,
a key growth area, offers core broadband, voice and video
services, combined with value added (cloud) services and
dedicated business class support.
For medium to large enterprises, we offer network solu-
tions that meet their individual voice, data, and connectiv-
ity needs. We are strongly represented in the government,
public, and healthcare sectors, for example serving many
hospitals.
In addition to providing b2b services over our networks, we
also have agreements to offer a complete range of access,
voice, and internet services to carriers, Internet Service
Providers and mobile operators in europe. We provide these
services over our own networks, based on thousands of
kilometers of fiber, advanced data and IP network platforms,
and a VoIP switching system.
Customer care excellent customer care is key to our success, which is why
we put so much emphasis on service innovation. We believe
that by selling and marketing our services in a fair and trans-
parent way, and by making sure our customer care service is
high quality, we can retain and grow our customer base. We
were one of the first companies to introduce web-care teams,
which monitor social media, including web forums, blogs, and
Twitter for questions and possible complaints. These teams
are proactive and interactively responding to the growing
number of consumers searching online for information. This
service is personal and fast, often exceeding consumers'
expectations.
Our advanced digital media facility specializes in multi-lingual and multi-platform broadcasting in standard and high definition.
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The Digital HomeConsumers use digital services (television, internet, and
telephony) more and more in a ‘triple-play bundle’ that is
often provided by a single cable or telecom company. In the
future, competition will intensify. Infrastructure providers
are investing heavily in the quality of their networks, with
important consequences for the economy and for society.
at Liberty Global, we’ve invested billions of euros to ensure
that our networks and support systems are future-proof. The
Digital Home requires a reliable two-way infrastructure that
has high capacity for broadband services. Most of our hybrid
fiber-coax networks are superior to existing DSL, terrestrial
or satellite infrastructures, particularly with regards to high
-speed broadband.
Technological excellence at Liberty Global we develop a lot of our own technology.
The speed at which new products can be launched is
crucial, and our strength lies in bringing together the right
technology manufacturers and jointly developing, integrating
and testing new applications and devices. We develop new
products and applications with multiple suppliers using
industry standards. We prefer to work in an open environment
as it makes our solutions more future-proof.
Working with first-class technology partners such as Cisco,
Samsung, Ericsson, Intel, NDS, Nagravision, Pace, Accenture
and Oracle requires considerable technological expertise,
because these suppliers’ new technologies are often not
directly suitable for a mass market. We have our own labs at
our amsterdam headquarters, where new technologies are
tested. after rigorous testing, these new technologies are
integrated into existing networks by our operating companies.
Increasing the intelligence of networks In the past decade, the intelligence and capacity of our
cable networks have increased dramatically. We believe, in
all of our markets, these truly next-generation networks are
secure and future-proof. The vast majority of our networks
are composed of glass fiber and, in most cases, fiber is less
than 100 meters from the customer’s premises. Only the last
part that connects the home to the network is coaxial cable
(coax). We call these networks ‘hybrid fiber/coax’. As most
of our networks consists of fiber, there's no need to replace
the last length of coax with glass fiber to further increase the
capacity.
Infrastructure & technology
We deliver products and services via innovative networks that we’ve built up over the years.
LIberTy GLObaL 11
The capacity of our cable networks has increased dramatically. Most of our networks are composed of glass fiber.
12 LIberTy GLObaL
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Since 2008, DOCSIS 3.0 next-generation broadband technology
has been introduced by cable operators across the world and
successfully tested at internet speeds of over 1 Gbps, more
than 50 times faster than the top broadband speeds over
ADSL. Our networks are fast and extremely reliable. In the
event of a failure in one part of the network, there are several
options for rerouting signals.
The networks of our country operations are connected
to our ‘aorta’ backbone, a Tier 1 Carrier that is one of the
top-class telecom networks in the world. Over 90% of our
networks are fully equipped for two-way traffic and suitable
for carrying television, data and telephony simultaneously
using a variety of transport protocols. Software is added to
make the networks more user-friendly and gear them more
to the needs of customers. For example, users can install
new services without calling in a technician and the network
is suitable for two-way-services, such as Video on Demand
(VoD).
Technology development and labs The design and architecture of the network are developed
centrally. Activities in our labs vary from high-level design,
which focuses on the longevity, consistency and capacity
of the network as a whole, to the low-level design needed
to create cable connections. We also translate new product
concepts, which we develop in cooperation with leading
technology suppliers, into technical requirements and then
test them using open industry standards.
Network monitoring center We monitor our networks, 24 hours a day, 7 days a week, for
example like in our European central Network Monitoring
Center in Amsterdam. Keeping the network future-proof is
a priority. This ensures that capacity is sufficient for future
requirements and that new services can be rolled out quickly
and smoothly. We centrally implement new software and
technology and coordinate the integration of newly-acquired
cable networks into our networks.
We monitor our networks, 24 hours a day, 7 days a week – keeping the network future-proof is a priority.
14 LIberTy GLObaL
UPC Ireland
865,200456,000283,400205,800800cable operator
homes passedvideo subscribersbroadband internet subscribers telephony subscribersemployees (FTEs)
The world of Liberty Global
No.1
Liberty Cablevision
353,500 79,80089,20052,900450multi-channel operatorNo.1
VTR
2,790,300923,100805,100674,5003,450multi-channel operatorNo.1
Liberty Global
33.6 million18.3 million8.7 million6.8 million21,000cable operator (world)No.2
Denver Headquarters
As of June 30, 2012
LIberTy GLObaL 15
UPC Czech Republic
1,338,300583,800443,100198,500800cable operator
UPC Netherlands
2,816,300 1,781,3001,003,800901,6001,700cable operator
UPC Poland
2,636,7001,327,600809,600417,4001,700cable operator
Unitymedia Kabel BW
12,551,900 6,739,6002,016,9002,045,2002,550cable operator
Telenet
2,856,3002,152,2001,339,200920,2002,300cable operator
UPC Slovakia
485,700 255,50095,60054,900250cable operatorNo.1
No.1
No.2
No.2
UPC Romania
2,076,600 1,142,000306,400206,6001,650cable operator
upc cablecom
2,111,800 1,501,800575,200385,9001,550cable operator
UPC Hungary
1,514,300862,600468,800 359,500850cable operator
UPC Austria
1,249,500506,800475,000 369,200950cable operatorNo.1 No.1 No.1 No.2
London Headquarters
Amsterdam Headquarters
No.1
No.1
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While most of our business is cable-related, we also have
a content division that offers the widest range of local,
national and international channels. Furthermore, we have
an investment fund that invests in promising companies.
Chellomedia This is our international content division. It’s a leading
international producer and distributor of TV channels and
advanced digital services, such as ad sales and broadcast
solutions to a portfolio of international channel operators.
Chellomedia’s portfolio includes 66 channels, 50 of which
are 100% owned and 16 are joint ventures and programming
partnerships with leading media companies such as a&e and
CBS, as well as the leading platform businesses Polsat and
Zon Multimedia.
Chellomedia offers something for the whole family, from
children to sports fans and movie enthusiasts. It also
provides a full range of TV services through its business-
to-business operations, At Media and Chello DMC (Digital
Media Centre), including channel management, production,
creative, sales and marketing, uplink, and playout. These
services for international channel brands are managed
and distributed in 27 languages through 116 feeds and
multiplexes.
as of august 1, 2012, Chellomedia reaches 382 million
households worldwide. The channels are produced, pro-
grammed and scheduled for local audiences, languages and
markets. Many are enhanced with additional features such
as HD, on-demand services, internet, and access via mobile
devices.
Chellomedia’s main offices are in London, Amsterdam,
budapest, Madrid, and buenos aires, and there are regional
offices plus a network of international agents in Europe,
China, and South East Asia. It runs its businesses through
the following operating companies and units: Chello On
Demand, Chello Zone, Chello benelux, Chello DMC, Chello
Multicanal, Chello Central europe, and Chello Latin america.
Liberty Global Ventures This is our global investment fund, which is dedicated to
making minority investments in high-growth companies
with a focus on content, emerging market distribution,
and technology. Liberty Global Ventures actively leverages
operating resources from the Liberty Global group of
companies through all aspects of the investment life cycle.
The fund is managed by a dedicated team of professionals
located in Denver, London and amsterdam.
Our channels are produced, programmed and scheduled for local audiences, languages and markets.
Content & investments
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The importance of dialogGovernments and European (EU) institutions closely follow
the fast-moving developments in the communications and
broadcasting industry and may affect this sector through
a range of regulations and policy initiatives. In order to
ensure that political and regulatory decisions are taken on
an informed basis and with due account for the industry’s
interests, we talk to policy-makers at the EU level and
nationally.
Partner to governments and EU institutionsWe have long-term relationships with national governments
and with the european institutions. In order to fully understand
the environment in which we are investing and to explain the
benefits we bring to consumers, national- and local economies,
we engage with regulators and government officials in an
on-going, constructive dialog.
Dedicated EU and national presenceWe aim to be a credible partner in public policy discussions
with national governments, the european Commission, and
Members of the European Parliament. Since 1999, we have
a permanent representative office close to the European
institutions in brussels. In 2012, we have also opened a
representative office in Berlin, as Germany has become one
of our most important markets.
As a pan-European operator, we contribute actively
to achieving the political growth, liberalization and
harmonization objectives of the eU communication
markets and firmly believe in the positive effects of
creating an internal digital market in europe. Cable is
delivering on ambitious broadband targets set by the
european Commission’s Digital agenda for europe and we
are demonstrating the benefits of market consolidation
and infrastructure competition, which deliver the next-
generation broadband infrastructures europe needs and the
innovative services that european consumers want.
We are also an active member of Cable Europe, the Brussels-
based trade association which represents the interests of
the entire european cable sector and various other high
profile trade associations and organizations such as the
american Chamber of Commerce and the european Internet
Foundation. In addition to our representation to the eU,
in almost every country in which we operate we have staff
who are dedicated to public policy and government affairs –
people who are firmly rooted in local communities.
We have long-term relationships with national governments and key European institutions.
Public policy
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Liberty Global Public Policy SeriesIn 2006, we initiated a thought leadership program designed
to actively contribute to policy and regulatory debates at the
eU and national levels by commissioning objective research
projects. These ‘Liberty Global Policy Series’ studies, which
are published on a regular basis, are typically based on
in-depth analysis of industry and consumer trends and
developments in our sector, highlighting various future
scenarios involving policy and regulation. The series has
so far included studies on Digital TV Migration Strategies,
Triple Play competition for the Digital Home, Infrastructure
Competition between Next- Generation Networks in Europe,
Transformation of the european Video Content Market,
Digital Confidence, Next-Generation Competition in
Telecommunications, The New Rules of Openness, and the
latest study: The Value of Our Digital Identity.
Bringing growth to the European economyWith cable introducing ultra-high-speed broadband
internet over next-generation fiber networks, a new
boost to the digital economy can be expected. In order
to deliver the sustainable economic and social benefits
of broadband, the european Commission – with its
2010 ‘Digital agenda’ – aims to achieve broadband
access for all european households by 2013. by 2020,
all european households should have access to much
higher internet speeds (download rates of 30 Mbps) and
50% or more should have access to internet connections
above 100 Mbps. Cable companies will be able to meet
these goals for 2013 – and for 2020 and beyond – well
ahead of time. Infrastructure competition is delivering
significant tangible benefits to consumers such as ever-
increasing broadband speeds at affordable prices.
New television channels and innovative interactive applications are being launched through competing digital TV platforms that include cable, IPTV, terrestrial, and satellite.
22 LIberTy GLObaL
One company, one responsibility at Liberty Global, we believe that corporate responsibility
(CR) is good for our business and good for society. We enable
people to connect, discover, and be free in an ever-changing
digital world. These activities generate a responsibility to
understand the impacts, both positive and negative, that our
products have on the communities in which we operate, and
to act accordingly.
Our Cr strategy has been grouped into four areas – promoting
a digital society, building trust with our customers, managing
our environmental impact, and being a responsible business.
Our Cr framework, that results from transparent engagement
with our stake holders, integrates this strategy into our
operations through a range of programs.
Promoting a digital society We believe that digital access should be available to everyone.
That’s why we’re removing barriers and thus enabling more
and more people to participate in the digital society. From
e-safety toolkits for children to free computer courses for
senior citizens, we’re making digital literacy our responsibility.
We also invest in communities directly via employees’
donations and volunteering, as well as via corporate
contributions to charitable organizations.
Building trust with our customers We know from our customers that we win their trust by
protecting their privacy and keeping their personal information
safe. We go beyond compliance in this respect, building
safeguards into the design of our products and working
alongside governments to call for protective legislation.
We will not compromise on the privacy and security of our
customers.
Managing our environmental impact When it comes to building a sustainable future, the main
environmental priorities we’ve identified are managing
electronic waste and reducing our carbon footprint.
For instance, we’re working on eliminating “e-waste” by
refurbishing customer set-top boxes and modems, and
donating office equipment to community groups. And we’re
optimizing the performance of our networks and buildings
so we can drive down our energy consumption and achieve
efficiency savings.
Being a responsible businessat Liberty Global, corporate responsibility means being
honest, open and collaborative. It’s about being committed
to our people – creating a culture of innovation by devel-
oping, supporting and listening to our employees. It’s also
about building partnerships across our global supply chain
to address labor, health and safety challenges, as well as
tackling environmental issues. Of course we can’t do this on
our own. being a responsible business involves joining forces
with governments and civil society to create safe, enriching
digital societies far into the future.
Corporate responsibility
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The place to beWe operate in a complex, competitive market. Our response
to the challenges of this market is to ensure that we employ
the best talent in our industry. Liberty Global is the place to
be for those who are eager to work with the latest technolo-
gies, combined with a strong focus on customers.
Committed to our peopleOur company is all about our people. Their development,
motivation, health, and wellbeing are critical to our business.
We aim to create dynamic, talented workplaces that reflect
our diverse customers – a culture of innovation in which
around 21,000 employees grow and feel supported.
Truly internationalOver 50 different nationalities make up a truly diverse inter-
national workforce at our headquarters in Denver, London,
and amsterdam, where we work closely together with our
country operations. The innovative nature of our company
creates numerous opportunities for people with the right
skills and experience.
Looking for talentOften it’s our creative imagination that defines the limits of
new developments. That’s why we’re always on the lookout
for talented people, for example in sales and marketing,
customer care, product development, multimedia services,
technology, programming, and finance.
Working at Liberty Global
Over 50 different nationalitiesmake up a truly diverse international workforce.
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We create numerous development opportunities to help us attract and retain a diverse group of talented people.
Developing our employeesWe provide our employees with the skills, opportunities,
and encouragement they need to help them reach their
full potential through development programs, ranging
from leadership development to training for graduates. We
provide mentoring, coaching, and competency modeling.
We see leadership development as a top priority. We need
leaders who enable growth, are comfortable with innovation,
and able to embrace the opportunities and challenges of
this amazing industry. Our Fast Forward program, which
prepares key employees for challenging roles in the future,
is designed to identify such leaders. This program focuses
on skill development, and deepens these individuals’
understanding of the different elements that make up
our diverse company, while strengthening their industry
knowledge.
Employment (FTEs)Liberty Global Headquarters 1,100
(Denver, London, Amsterdam)
Cable operations europe 14,700
Cable operations the Americas 3,900
Other (incl. Chellomedia) 1,300
Total 21,000
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Liberty Global
Denver office
12300 Liberty boulevard
englewood, Colorado, 80112
USA
T +1 303 220 6600
F +1 303 220 6601
London office
Michelin House
81 Fulham road
London SW3 6RD
United Kingdom
T +44 207 838 2000
F +44 207 838 2110
Amsterdam office
boeing avenue 53
1119 PE Schiphol-Rijk
The Netherlands
T +31 20 778 9400
F +31 20 778 8419
EU Representation
avenue des arts 41
1040 brussels
belgium
T +32 2 739 1433
Berlin Representation
Leipzigerplatz 1
101117 berlin
Germany
W www.lgi.com
Austria
UPC austria
Wolfganggasse 58-60
1120 Wien
austria
T +43 1 960 68 0000
F +43 1 960 68 2070
www.upc.at
Belgium
Telenet NV
Liersesteenweg 4
2800 Mechelen
belgium
T +32 15 333 000
F +32 15 333 999
www.telenet.be
Czech Republic
UPC Ceská republika
Závišova 5
140 00 Praha 4
Czech republic
T +420 2 6110 7111
F +420 2 6110 7100
www.upc.cz
Germany
Unitymedia Kabel bW
Aachener Straße 746-750
50933 Cologne
Germany
T +49 221 3779 2201
www.unitymedia.de
www.kabelbw.de
Hungary
UPC Magyarorszag
30-36 Kinizsi str.
Budapest H-1092
Hungary
T +36 1 456 2600
F +36 1 216 0058
www.upc.hu
Ireland
UPC Ireland
building P2
Clontarf, Dublin 3
Ireland
T +353 1 245 8419
F +353 1 245 8242
www.upc.ie
The Netherlands
UPC Nederland
Kabelweg 51
1014 ba amsterdam
The Netherlands
T +31 20 775 5731
F +31 20 775 6724
www.upc.nl
Poland
UPC Polska
al. Jana Pawla II 27
00-867 Warszawa
Poland
T +48 22 241 6900
F +48 22 241 6901
www.upc.pl
Puerto Rico
Liberty Cablevision
Luquillo Industrial Park
Road 992, km 0.2,
PO Box 719 Luquillo
Puerto Rico 007730719
USA
T + 1 787 657 3050 ext. 3000
www.libertypr.com
Romania
UPC romania
62 D, Nordului St. District 1
014104 bucharest
romania
T +40 31 101 8100
F +40 31 101 8101
www.upc.ro
Slovak Republic
UPC Broadband Slovakia
Sevcenkova 35
bratislava
Slovak Republic
T +421 2 5942 2704
F +421 2 5942 2200
www.upc.sk
Switzerland
upc cablecom
Zollstrasse 42
CH-8021 Zürich
Switzerland
T +41 44 277 9999
F +41 44 277 9588
www.upc-cablecom.ch
VTR Chile
Reyes Lavalle 3340, Piso 9
Los Condes
Santiago 5623101
Chile
T +56 2 310 1107
www.vtr.cl
UPC DTH
2, rue Peternelchen
L-2370 Howald
Luxembourg
T +352 26 84 7021
www.upcdirect.com
UPC Business
boeing avenue 53
1119 PE Schiphol-Rijk
The Netherlands
T +31 20 778 8555
www.upcbusiness.com
Chellomedia
Michelin House
81 Fulham road
London SW3 6RD
United Kingdom
T +44 207 838 2000
F +44 207 838 2110
www.chellomedia.com
LIberTy GLObaL 29
We’ve come a long way…Just 10 years ago, who could have imagined the rich
variety of information we would have at our fingertips as
we move into the second decade of the 21st century?
Digital technology has become an integral part of our daily
lives. all over the world TV, telephone, and internet are
connecting people and ideas. The boundaries between
media are fading fast, and consumer choice is redefining the
way we access information and communicate. Nowadays,
consumers decide what they want, when, and where. Our
vision at Liberty Global is to provide the tools which enable
everyone to access this amazing digital world. That's why
we say: Connect. Discover. be Free.
This brochure is qualified in its entirety by our public filings, available on our website or through the U.S. Securities and Exchange Commission. You are encouraged to read these materials for further information.
© 2012, Liberty Globalall rights reserved. reproduction or publication in whole or in part is prohibited without approval of Liberty Global. While every reasonable care is taken in compiling this publication, Liberty Global, the author(s), editor(s) or publisher(s) do not accept any liability whatsoever for possible errors or omissions or the consequences thereof.
Forward-Looking StatementsThis document may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including our insights and expectations regarding competition in our markets, the impact of our M&A activity on our operations and financial performance, our expectations with respect to the timing and impact of our introduction of advanced products and services such as Horizon and other information and statements
Information presented as of June 30, 2012
that are not historical fact. These forward-looking statements may involve certain risks and uncertainties that could cause actual results to differ materially from those expressed or implied by these statements. These risks and uncertainties include the continued use by subscribers and potential subscribers of the Company’s services, continued growth in services for digital television, changes in technology, regulation and competition, our ability to achieve expected operational efficiencies and economies of scale, our ability to generate expected revenue and operating cash flow and achieve assumed margins, as well as other factors detailed from time to time in the Company’s filings with the U.S. Securities and Exchange Commission including our most recently filed Form 10-K. These forward-looking statements speak only as of the date of this brochure. The Company expressly disclaims any obligation or undertaking to disseminate any updates or revisions to any guidance and other forward-looking statement contained herein to reflect any change in the Company’s expectations with regards thereto or any change in events, conditions or circumstances on which any such statement is based.
30 LIberTy GLObaL