making apps work
TRANSCRIPT
Who are we?• Leslie Robertson - Technology4events
• Toby Lewis - Live Group
• Dermott Madden - Lumi
• Nick Tinker - CrowdCompass
• Luke Glen - DoubleDutch
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Objectives• Sharing solutions to the most common barriers
to delegates adoption of Apps and interactive technologies• To hear what the experts have done
• To understand what delegates think
• To share examples of how to overcome the barriers
• To provide a simple ‘take away’ for each barrier
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Interactive Question
How much of a problem is ineffective use of technology to you?
32%
A) Hardly ever…I never really use in-event technology 8 28%
B) Infrequent…most of the event tech we use is simple to use 7
C) Occasionally…it varies by Technology and delegate make up 6 20% 20%
D) Regular issue….I’ve had issues with a range of technologies for different reasons 5
E) Big issue…I’ve faced some high profile issues with unhappy clients and delegates 4
3
2
1 0%
A B C D E
7 Common Barriers to Adoption1. Delegates won’t use it!
2. We had an App once but no one downloaded it
3. Even when downloaded it wasn’t used
4. It was downloaded but delegates couldn’t work it
5. They worried about security or privacy issues
6. Delegates were up for using it but the client didn’t encourage presenters or meeting hosts to use it
7. It didn’t deliver on the investment in time or money
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Interactive Question
Based on your experience rank the following barriers in priority order
Delegates won’t use it!
We had one once but no one downloaded it
Even when they downloaded it no one used it
It was downloaded but delegates couldn’t work it
They worried about security or privacy issues
Delegates were up for using it but the client didn’t encourage presenters or meeting hosts
It didn’t deliver on the investment in time and money
Delegates were up for using
it but the client didn’t
encourage the presenters or
meeting hosts to use it
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