managing the flexible workforce of the future [paris]
DESCRIPTION
As business continues to move at light speed, companies are deploying flexible workforces that can be quickly engaged and on - boarded to keep pace. Behind the scenes, they need total visibility in order to optimize all areas of services procurement including complex spend, worker quality, corporate and external compliance and contingent workforce program efficiencies. And they need a new breed of technology to achieve this. Companies today need a Vendor Management System (VMS) that can easily integrate with other internal systems to enable a holistic view of both talent and spend. David Obadia, Fieldglass Sales Ariba Commerce Summit Paris 2014TRANSCRIPT
1
David Obadia,
Sales Executive
Managing the Flexible
Workforce of the Future
2
Fundamental Shift in Composition of the Workforce
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.
Full-time Employees Contingent Workers
30-50% of total workforce is
comprised of non-employees
SOW
Consultants
Independent
Contractors
Temporary
Worker
Internal External
Employees
3
External Workers Are Known By Many Names
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.
CONTINGENT
INDEPENDENT CONTRACTOR
OUTSOURCED
EXTERNAL
NON-FULL TIME OFFSHORE
FLEXIBLE
4
Flexible Workforce as a Strategic Initiative
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.
Global Firms in 2020: The next decade
of change for organisations and workers
Take on more contingent workers. The
proportion of contingent to permanent workers
will shift in favour of the former.
Dispelling a myth that all temps are in low-
paid roles
Last year saw the number of people in permanent
jobs stay roughly static and the number of people
in temporary work rise month on month.
The surge in temp hiring is not a sign of a
malfunctioning economy. It is the face of the
future.
5
Common Services Procurement Scenario
Providers Business Enterprise
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.
6
The Solution is Fieldglass
Providers Business Enterprise
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.
7
Industry Landscape
- Contingent workers
- Consulting
- Offshore providers
- Independent contractors
Hiring Managers Suppliers Workers Program Office
MSP | VMS
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.
8
Benefits for our customers
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.
Cost Compliance Efficiency Quality
$33M
savings realized for
SOW projects
75%
reduction in cycle
time for labor
requests
SIGNIFICANT
REDUCTION
in external workforce
safety incidents
#2 largest source of full-
time hires is
contractor conversion
Visibility & Intelligence
9
Requisition Timesheets Candidate
Selection
Work Order
eSignature
Global
Pay Rules
Visualizer
& PMM
Invoicing Reporting
Contingent Workforce Opportunity
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.
BENEFITS
E F F I C I E N C Y C O S T C O M P L I A N C E
10
BENEFITS
Statement of Work Opportunity
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.
RFX
Project Bid
Timesheets Statement
of Work
Worker
Profile Tracking
Deliverables Visualizer
& PMM
Invoicing Reporting
V I S I B I L I T Y Q U A L I T Y C O S T
11
Recognize Common Engagement Patterns
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.
Project-based Services
- Characterized by well-defined projects or
functional areas
Outsourced/Offshore
- Any combination of off-site, near-shore,
or off-shore services
Business Consulting
- High-value consulting; engaged typically
at corporate level
BPO
- Complete outsourcing of a category from
planning to delivery
Re-billable Services
- Engaging vendors to deliver services to
end-clients
Independents
- Engaging independent consultants or a
community of smaller suppliers
13
eBay Experience
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.
14
Delivering Total Workforce Management
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.
15
The future of flexible workforce
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.
16
Largest customer base
- Over $30B in global spend
Global
- Deployed in 100+ countries, 16 languages
Culture of partnerships
- #1 in customer satisfaction (SIA survey)
Industry Leadership
- Highest scoring vendor from leading analysts
About Fieldglass
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.
Source: Forrester Wave™: VMS Contingent Capabilities, Q1 ‘14.
17
Video: We asked our clients
© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.
18
Thank you!
Date: 28th October 2014
Procurement Transformation – Albéa Group
Ariba Commerce Summit - Paris
Aurelie Goubin , Best Practices Procurement Manager, Albéa
20 © 2014 Ariba - an SAP company. All rights reserved.
Statement of Confidentiality and Exceptions
The information and analysis contained herein are the confidential and proprietary materials of Ariba, an SAP Company. No part of this publication may be reproduced or
transmitted in any form or for any purpose without the express written permission of Ariba, an SAP Company. The information contained herein may be changed without
prior notice.
Ariba, an SAP Company provides this document as guidance only to illustrate estimated comparisons between the subject company and other companies with respect
to certain key performance indicators and drivers.
These material is based upon survey and product data of the subject company, information provided by other companies and assumptions that are subject to change.
These materials present illustrations of potential performance and do not guaranty future results, or performance . The materials are provided solely for internal review
and use by the subject company. Ariba, an SAP Company makes no representation or warranties of any kind with respect to these materials, and Ariba,an SAP
Company shall not be liable for errors or omissions with respect to these materials.
21 © 2014 Ariba - an SAP company. All rights reserved.
Agenda
Albéa Group
• Who we are?
• Albéa Procurement Organization
• Albéa 2013’ Procurement Stakes
Albéa Chose Ariba Suite
Global Deployment Planning
Modules’ presentation
Conclusion – Lessons Learned
22 © 2014 Ariba - an SAP company. All rights reserved.
Albéa Group
Global leader in Beauty & Personal Care Packaging
• 16 000 employees
• 38 plants
• 14 countries
• Sales 2013: US $ 1,6 Billion
Products portfolio based upon 4 core expertise
Tubes laminates, plastic tubes
Dispensing systems fragrance, lotion, foam, samplers
Cosmetic Rigid Packaging mascara, lipstick, lip gloss, jars
Beauty solutions, kitting, soft goods & promotional items
23 © 2014 Ariba - an SAP company. All rights reserved.
Albéa Group
• July 2010
AP Beauty is acquired
by Sun Capital Partners’
Private Equity fund V.
• November 2010
Alcan Packaging Beauty
becomes Albéa
2010 2011 2012 2013
• January 2011
Betts is combined
with Albéa,
• November 2011
Acquisition of
Eyelematic
• April 2012
Acquisition of Tex China
• December 2012
Acquisition of Rexam
PC and thus the
dispensing systems
technologies
Sales $US900M
9,300 employees
24 sites
13 countries
Sales $US 1.0B
10,500 employees
30 sites
13 countries
Sales $US 1.6B
16,000 employees
38 sites
14 countries
2004
Cebal and Techpack ,
previously a part of
Pechiney Emballages
become Alcan
Packaging (AP)
Beauty
2004
24 © 2014 Ariba - an SAP company. All rights reserved.
Albéa Group
Some of our main Customers
AMBITION • Be the best global packaging company in the
eyes of our people, our customers and our shareholders
VALUES
• World class partner
• Speed to market
• Quality through continuous improvement
• Broad range of expertise and product innovation
25 © 2014 Ariba - an SAP company. All rights reserved.
Procurement Organisation
Central Procurement team – 2013/4
• Global Lead Buyers per commodities
• Regional Procurement Directors
• Analysts & Ariba specialist
Global spend US$ 1 Bil.
• 70% production items (raw materials,
components, sub-contracting)
• 30% non-production items (energy, transportation,
travel, etc.)
• Global AND diversified Supply Base
Local Procurement team
• Buyers: implement strategies & run projects
26 © 2014 Ariba - an SAP company. All rights reserved.
Procurement – 2013 Stakes
• 17 different ERP systems: difficulty in aggregating data
• Increase of the supplier base complexity with important growth of suppliers in
emerging markets
o Over 15 000 suppliers worldwide
o Quality & Supply Chain assurance, cultural differences, time zone, etc.
• Cosmetic Industry European and American regulations to be followed by
suppliers but no tool to manage documents or contracts
• Continue growth of Albéa & tensed economic situation lead to higher pressure
on prices & cost down
27 © 2014 Ariba - an SAP company. All rights reserved.
Albéa Chosen Ariba Suite
Supplier
Management
Implemented Implemented Implemented Possible Imple.
Reporting
CFT Sourcing
Contract
Management Supplier
Management Procure-to-Pay
Implemented
Public: All Ariba
Users (+/-300)
Public: 40 Buyers Public: 40 Buyers
+ 40 Financial
Controllers
Public: 40 buyers
+ 40 QA + 40 SC
managers
Q1 2013 Q1 2013 Q2 2013 Q3 2013 2015
28 © 2014 Ariba - an SAP company. All rights reserved.
* Data is leveraged from survey as well as product
Global Deployment Planning
Deployment team:
• Procurement BP
• Procurement Director
Timing : 7 Months
Monthly Steering
Committee to follow
process
29 © 2014 Ariba - an SAP company. All rights reserved.
* Data is leveraged from survey as well as product
Modules’ presentation
Sourcing
223 Full Project in 2014 (Q1-3) • Main users: China & Brazil: 70%
• Followed by Europe: 17%
The most challenging module to be adopted
Objectives : • Maximize competition & savings
• Drive internal efficiency through the
events reproducibility
• Insure process compliance : anti-bribe
• Ease Procurement project reporting
Further Developments • Additional RFP templates
• Push for Functionality : Message board and
email posting
30 © 2014 Ariba - an SAP company. All rights reserved.
* Data is leveraged from survey as well as product
Modules’ presentation
Sourcing
3 Sourcing Project
templates available
RFI and RFP Templates
according to commodities
31 © 2014 Ariba - an SAP company. All rights reserved.
* Data is leveraged from survey as well as product
Modules’ presentation
Supplier Information and Performance Management
Objectives : • Enhance collaboration among the different
company’s function and with the suppliers
• Improve communication & actions
efficiencies (limited number of contacts)
• Common & Global tool to Select suppliers
monitor performance
• Improve suppliers overall performance by
monitoring and following up in a
systematic way
Supplier Information Management
initiated in Q2 2013 in waves
Supplier Performance Management
initiated in Q1 2014
(20 Global suppliers)
32 © 2014 Ariba - an SAP company. All rights reserved.
* Data is leveraged from survey as well as product
Modules’ presentation
Supplier Information Management
Buyers questions only: Type of
supplier? Our objectives? Need
for specifics treatments?
EHS: From Regulatory affairs:
Are the suppliers compliant with
regional/global legislations?
Sustainability & Legal: Are the
supplier compliant with Albéa
Policy?
33 © 2014 Ariba - an SAP company. All rights reserved.
Modules’ presentation
Supplier Performance Management
Score easily
accessible depending
on pre-defined weight
Different sources: Report /
Survey
Alerts when score below
target
Scorecard
34 © 2014 Ariba - an SAP company. All rights reserved.
Modules’ presentation
Supplier Performance Management
• Fact based
• Ease the analysis
• Rank suppliers
Reporting available in users’
dashboard or Public Reports
Results were presented to the cap suppliers
during the business review.
Suppliers did appreciate this first trial of 360º
view.
Albéa is one of the most advance customer
for this kind of evaluation
S. Didelot, Global Lead Buyers Caps & Plastic components
35 © 2014 Ariba - an SAP company. All rights reserved.
Modules’ presentation
Contract - Basic
Objectives :
• Formalize contractual process
• Understand existing type of contracts and
locations
• Share and consolidate information
• Insure compliances
• Anticipate ending period (risks control)
• Measure KPIs (spend covered per contracts)
36 © 2014 Ariba - an SAP company. All rights reserved.
Modules’ presentation
“Out of the box” self-configuration
Procurement Strategies
Procurement Action Plan
Procurement Budget – “Budget
Form”
From December 2014 to be also used
to register Procurement Savings
37 © 2014 Ariba - an SAP company. All rights reserved.
Conclusion – Lessons Learned
•Strong Management mandate needed
•Change management (people) tougher than technical implementations
•You might loose people: capability issues
•System experience to be part of the buyers job descriptions?
•Speed is not the key of success but the accuracy YES (suppliers base, commodity, spend)
•Make it easy and user friendly
•Communication, Communication, Communication!!
•In and Outside your company: Buyers & Suppliers !
•Before, During, After the deployment / implementation
•Trainings sessions to be organized several times per years for the same users + guides + video conference + ….
•Ariba can be expanded to other function than Procurement
38 © 2014 Ariba - an SAP company. All rights reserved.
Conclusion – Lessons Learned
Deployment Road map (advised) – Phase 1
Spend visibility
6 months Contract Basic
1 – 3 months
Sourcing
3 – 6 months
SIM
2 months SPM
2 – 4 months
APC (Catalogs)
6 months Contract Pro
1 – 3 months SPM
2 – 4 months
Deployment Road map (advised) – Phase 2
Questions
July 2014
Panel Collaboration Acheteurs-Fournisseurs Nexans - Thièry Bourany, Directeur Achats France
Manutan - Stéphanie Ruffier, Responsable eProcurement
October 28, 2014
* Nexans donne de l’énergie à la vie.
NEXANS BRINGS ENERGY TO LIFE*
Nexans et E-procurement Ariba Commerce Summit
28 octobre 2014
Thièry Bourany
Expert Mondial de l’industrie du câble
Chiffre d’affaires en 2013 d’environ 6,7 milliards d’euros(1)
Coté sur NYSE Euronext Paris
Des usines dans 40 pays 26000 experts locaux
CHIFFRE D’AFFAIRES 2013
PAR ZONE GÉOGRAPHIQUE(2) (1) A cours des métaux non ferreux courants
(2) Par origine, à cours des métaux non-ferreux constants
14 % Amérique
du Nord
9 % Amérique
du Sud
57 % Europe
6 % Moyen-Orient,
Russie et
Afrique
14 % Asie-
Pacifique
Nexans brings energy
to life*
* Nexans donne de l’énergie à la vie.
Au service de besoins essentiels
Allumer une lampe, prendre l’ascenseur, démarrer une chaîne de production, transporter l’énergie du soleil et du vent : derrière chacun de ces gestes, il y a des câbles et des systèmes de câblage.
Nexans accompagne ses clients sur 3 grands marchés : les infrastructures d’énergie (transmission et distribution d’électricité), l’industrie et le bâtiment.
TRANSMISSION, DISTRIBUTION,
ET OPÉRATEURS
Energie
Réseaux de transmission(1) et de distribution(2) d’électricité sous-marins, souterrains, aériens.
Télécommunications
Réseaux cuivre et fibre optique
terrestres et sous-marins.
(1) Haute Tension
(2) Moyenne et Basse Tension
INDUSTRIE
Ressources
Pétrole et gaz, Énergie nucléaire, Énergies renouvelables, Exploitations minières, Ombilicaux.
Transport
Aéronautique, Défense, Construction navale, Matériel roulant ferroviaire et Réseaux ferroviaires.
Faisceaux
Faisceaux automobiles, Harnais industriels.
Autres équipements industriels
Machines-outils, Manutention,
Robotique, Médical.
DISTRIBUTEURS ET INSTALLATEURS
Bâtiment
Usines, Centres logistiques, Centres commerciaux, Hôpitaux, Universités, Musées, Hôtels,
Bureaux, Logements résidentiels, commerciaux et industriels, Aéroports, Centres
de données.
Réseaux privés
Réseaux de données, surveillance
et sécurité.
Nexans et e-Procurement
Nexans utilise une solution de E-procurement depuis 2005 pour ses achats indirects
En 2011, Ariba est sélectionné pour remplacer la solution existante
Déploiement en France et Allemagne 1000 utilisateurs sur 25 sites 25000 commandes 2500 fournisseurs dont 1000 sur AN 50% de facturation électronique
Principaux bénéfices Meilleure conformité du processus achat et traçabilité
Meilleure utilisation des contrats cadre et catalogues
Rationalisation du panel fournisseurs Productivité et conformité du traitement des factures fournisseurs
Thank You !
Ariba LIVE 2015: Save the Date!
April 7-9, 2015
Las Vegas
The Venetian/Palazzo Hotel
June 8-10, 2015
Munich, Germany
Westin Grand