Marcos Hernandez790 Bowman Court mobile: 954-261-6542

Weston, FL 33326 USA e-mail: marcosh35@gmail.com

S U M M A R Y O F Q U A L I F I C A T I O N S

Expert at integrating third-party software, web applications, and RF equipment with back-end ERP software Senior systems architect with excellent communication skills in multiple languages and experience leading

diverse implementation teams to successful go-lives 15 years of experience implementing ERP software including 20 full life-cycle implementations Fast learner and creative problem solver with technical expertise and mastery of the JDE data model

E X P E R I E N C E

BAXTER CORPORATION – Miami, FL June 2009–present

Manager II, Global Shared Technologies, LATAM Region

JDE World A7.3 to EnterpriseOne 8.12 migration: Brazil, Mexico, Colombia, Argentina, Guatemala, Ecuador, ChileAs Lead ERP Supply Chain Architect for Latin American Region in multi-billion dollar software upgrade project: as direct manager over team of four configuration specialists conducted yearly performance reviews, established

management objectives, and proactively solicited employee feedback designed, recommended, and implemented JDE solutions to be adopted for each country’s unique requirements kept close liaison with Regional Steering Committee to ensure adherence to the ERP Global Model core team member tasked with integrating Swisslog Warehouse Management System (WMS) software with JDE designed DSI dcLink scripts and custom business functions for enhanced functionality in radio frequency software developed queries using BI Publisher and SQL to extract service level metrics and report to senior management as first line responder for defects logged during stabilization phase, performed troubleshooting, analysis, and

setup required to restore functionality to the production environment and maintain service levels coordinated regional testing events with multi-country representation, using HP Quality Center to design test

scripts, report results, and ensure compliance with quality systems and GxP best practices

WEST LAKE CONSULTING – Mansfield, MA April 2007– June 2009

Order To Cash Lead Consultant

JDE EnterpriseOne 8.11 implementation: Covidien (formerly Tyco Healthcare)As Sales Order Processing and Pricing Specialist, performed the following functions: configured and tested sales order management system including advanced pricing and advanced preferences served as lead consultant for integrated testing encompassing 74 software fixes plus a Tools 8.98 upgrade provided support to customer service and contract management users during Conference Room Pilot, Integrated

Testing, successful go-live, and post go-live support transferred knowledge to several business analysts taking over support of the system after go-live wrote functional specifications for advanced pricing and sales order entry enhancements managed custom invoice development cycle including requirements gathering, functional specs, testing, and

collaborating with Create!Form resource on layout design, emailing, faxing, and archiving functions served as JDE liaison for Financial Manager during setup and testing of Vertex O-Series tax module

WHITELIGHT GROUP – Kaukana, WI May 2006–April 2007

Order To Cash Lead Consultant

JDE EnterpriseOne 8.11 implementation: Thilmany Papers As Pricing and Transportation Lead Consultant at large paper mill: gathered functional requirements and wrote blueprint documents for current and future state Paper Mill and

Packaging Division processes wrote design specifications for custom batch and interactive jobs in pricing, transportation, and sales areas led client through system workshops, training sessions, Conference Room Pilots, and a successful go-live

IBM GLOBAL BUSINESS SERVICES – Atlanta, GA February 2005–May 2006

Senior Consultant

JDE EnterpriseOne 8.9 implementation: Lafarge North America, Herndon, VA and Toronto, CANADAAs one of five EnterpriseOne Architects leading the Quote-to-Cash ERP implementation of the Aggregates, Concrete, and Asphalt Division at a multi-national construction company: oversaw preparation of case studies, test scripts, and error logs for three major project milestones: Conference

Room Pilot, Alpha Test, and Quality Assurance Test worked closely with webMethods and DataStage developers on conversion and integration programs designed EnterpriseOne side of quotation, customer, and ticket interfaces with heavy EDI use assisted in development of custom quote print using Optio and eFax document management solutions led implementation of Vertex Q-Series tax module, incorporating complex US and Canadian tax laws

CD GROUP – Norcross, GA July 2000–January 2005

Senior Consultant

JDE EnterpriseOne 8.11 implementation: DNE World Fruit Sales, Fort Pierce, FL in role of Lead Distribution Consultant at a citrus grower and distributor, conducted As-Is and To-Be workshops

for sales, purchasing and inventory processes developed item numbering scheme for fruit and packaging that greatly reduced item master complexity, cutting

inventory conversion and configuration time in half

JDE OneWorld Xe implementation: Gravograph-New Hermes, Duluth, GA in role of Order to Cash Lead Consultant at engraving equipment manufacturer, analyzed business requirements,

developed global JDE model to be implemented in US and European branches developed creative workarounds to enable use of base JDE functions with minimal customization wrote design specifications for credit card processing, custom fabrication, and custom freight modules

JDE OneWorld Xe implementation: Weil-McLain, Michigan City, IN in role of Order to Cash Lead Consultant at heating equipment manufacturer, conducted training workshops for

business owners, set up advanced pricing, sales order management, procurement, and inventory modules created security profiles, secured menus, and applied action code security

JDE OneWorld Xe implementation: Franciscan Oakville Estates, St. Helena, CA in role of Lead Point of Sale Application Consultant at large winery, conducted business analysis workshop and set

up distribution module to support retail transactions for the winery’s tasting room sales and wine club orders

WebSphere/JDE World A7.3 integration project: Southern States Cooperative, Richmond, VA in role of Project Manager at a large farming cooperative, managed a $2M e-business B2B implementation managed team of programmers that developed three-point integration with JDE:

o batch order creation, real-time price and availability inquiry, and batch order status update in role of Database Administrator, created custom tables, populated e-catalog data, created and embedded SQL

statements into Java and Net.Data programs

JDE World A7.3 implementation: Walman Optical, Duluth, GA in role of Pricing Lead Consultant at optical equipment manufacturer, set up advanced pricing module to handle

complex pricing requirements and set up X-rules in Sales Order Configurator module to support pricing of made-to-order lenses

wrote specifications and performed QA testing on conversions and custom programs

AMERSHAM PHARMACIA BIOTECH – Uppsala, Sweden April 1998–December 1999

Applications Consultant (contracted by Global Business Solutions and Mach V Consulting)

JDE World A7.3 implementation : Sao Paulo, Brazil designed solutions to meet complex Brazilian legal requirements in sales order processing and invoicing used SQL queries to extract data from legacy database and populate JDE tables conducted end-user training in Portuguese

JDE World A6.2 to A7.3 migration: Tokyo, Japan developed and implemented test plan for EDI interface linking the UK and Sweden offices with Tokyo wrote specifications for custom programs to enhance standard JDE functions created EDI and sales analysis reports using WorldWriter and IBM Query developed creative workarounds using base functionality to avoid costly customizations

BAXTER EXPORT CORPORATION – Miami, FL September 1995–April 1998

Logistics Analyst as logistics team leader in JDE implementation, defined mapping for conversion of legacy data, wrote

specifications for custom freight management module, performed QA testing of custom programming as head of operations team in charge of integrating JDE with European warehousing system, traveled to Belgium

office to organize meetings, conducted EDI workshops, trained users on JDE functions

International Customer Service Representative instituted improvements in freight consolidation, traceability of short shipments, export documentation, and

letter of credit banking process maintained written and verbal communication with customers in French Africa and Latin America

MICHEL HERBELIN – Coral Gables, FL February 1995– September 1995

Export Manager (Kolima S.A.) as manager of two export coordinators, approved travel expenses, conducted employee evaluations devised metrics to control freight expenses and ensure timely delivery of timepieces to international customers

PICOLITE INDUSTRIES, INC. – Coral Gables, FL December 1992–February 1995

Office Manager managed office staff of three consisting of bookkeeper, bid coordinator, and administrative assistant devised and instituted office policies and procedures, authorized hardware and software purchases oversaw submission of government bids for signage projects, calculated material costs and profit

E D U C A T I O N A N D T R A I N I N G Bachelor of Arts (cum laude) in French, University of Florida, May 1990JD Edwards ERP8 Price Management, February 2003JD Edwards OneWorld Xe Overview and System Fundamentals Xe, October 2001JD Edwards A7.3 Sales Order Management, March 1998

L A N G U A G E S A N D C E R T I F I C A T I O N S Native fluency in English, French, and Spanish; full professional fluency in Portuguese, fluency in ItalianMicrosoft Certified Professional ID#1869376, May 2000