marketrak sla update
DESCRIPTION
MarkeTrak SLA Update. MT Task Force March 2010. Trey Felton Manager, IT Administration. MarkeTrak Monitoring Update. Monitoring Platform ERCOT has installed HP’s BAC monitoring platform Continuing to install Service Level Management tools. API Query List (Nov-Feb). - PowerPoint PPT PresentationTRANSCRIPT
MarkeTrak SLA Update
MT Task ForceMarch 2010
Trey Felton
Manager, IT Administration
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MarkeTrak Monitoring Update
Monitoring Platform• ERCOT has installed HP’s BAC monitoring platform
• Continuing to install Service Level Management tools
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Current SLO: 3.75 seconds (98%)
Avg Response time: 2.564 seconds
API Query List (Nov-Feb)
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Current SLO: 3.75 seconds (98%)
Avg Response time: 3.009 seconds
API Query List (Feb)
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Current SLO: 3.75 seconds (98%)
API Query List (Feb 1st)
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Current SLO: 3.75 seconds (98%)
API Query List (Feb 19th)
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Current SLO: 2.0 seconds (98%)
Avg Response time: .667 seconds
API Query Detail (Dec-Feb)
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Current SLO: 7.0 seconds (98%)
Average Response time: 5.55 seconds
API Update (Dec-Feb)
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Current SLO: 40 seconds (98%)
Avg Response time: 29.746 seconds
GUI (Dec-Feb)
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ERCOT Recommendations
Service Level Objectives• API Query List: keep current target SLO
• API Query Detail: reduce SLO to 1.5 seconds
• API Update: reduce SLO to 6.5 seconds
• GUI: further analysis needed