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Page 1: Master Resilience Training Copyright9linellc.com/resources/201008_Tampa/SERNA JOE - Comprehensive...You can counteract the negativity bias–the tendency to pay more attention to bad

Master Resilience Training

1 Copyright 2010 by The Trustees of the University of Pennsylvania. All rights reserved.

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AGENDA

Introductions Mission Module 1 (What is Resilience?) Core Competencies MRT Skills ATC (Activating Events) ID ATC Summary

2 Copyright 2010 by The Trustees of the University of Pennsylvania. All rights reserved.

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Mission of Master Resilience Training

Participants take part in a resilience training to enhance their effectiveness and well-being and to develop their leadership potential.

3 Copyright 2010 by The Trustees of the University of Pennsylvania. All rights reserved.

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Your Commitment

1. Fully apply yourself while you are participating in this course (turn off cell phones, BlackBerries, etc.)

2. Complete each exercise and activity to the best of your ability.

3. Ask questions. 4. Be receptive.

4 Copyright 2010 by The Trustees of the University of Pennsylvania. All rights reserved.

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Module One: Resilience

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Mission Statement

Participants learn about resilience and the competencies that contribute to resilience: Self-awareness, Self-regulation, Optimism, Mental Agility, Strengths of Character, and Connection. All of the skills that participants learn in the MRT course build resilience by targeting one or more of the MRT competencies.

6 Copyright 2010 by The Trustees of the University of Pennsylvania. All rights reserved.

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Module One, Unit One: Resilience and MRT Competencies

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Resilience and the MRT Competencies: B.L.U.F.

B.L.U.F. (Bottom Line Up Front): You can enhance your resilience and effectiveness as a Participant by using skills that build the competencies that contribute to resilience.

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What is resilience?

Resilience is the ability to grow and thrive in the face of challenges and bounce back from adversity.

It is built through a set of core competencies that enable mental toughness, optimal performance, strong leadership, and goal achievement.

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Resilient people bounce, not break.

You Not You

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This is resilience, too.

You’re juggling work and issues with other guys in your unit, one of your kids keeps getting sick, and a Friend in your unit tells you that your support has made a big difference to him.

You’ve been under a lot stress lately, your spouse is starting a new job, and you made a brief to a Commanding Officer that was well-received.

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Resilience Myth Resilience Fact

Never show emotion Regulate emotion

About the individual About individuals and relationships

Must handle everything on your own

Asking for help is a resilient strategy

Always act fast Know when to slow down

Accomplish superhuman feats

Bounce back

Always fully composed Not always pretty

Have it or you don’t Everyone can develop it

It’s a destination It’s a process

Resilience Myths and Facts

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MRT Competencies

Resilience strenghtens 6 Core Competencies

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MRT Competencies

1. Self-awareness: Identify thoughts, emotions, and behaviors Identify patterns in thinking and behavior,

particularly counterproductive patterns Be open and curious

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MRT Competencies

2. Self-regulation: Regulate impulses, emotions, and behaviors to

achieve goals Express emotions appropriately Stop counterproductive thinking

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MRT Competencies

3. Optimism: Hunt for what is good Remain realistic Identify what is controllable Maintain hope Have confidence in self and team

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MRT Competencies

4. Mental Agility: Think flexibly and accurately Take other perspectives Identify and understand problems Be willing to try new strategies

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MRT Competencies

5. Strengths of Character Knowledge of top strengths and how to use them

to overcome challenges and meet goals Faith in one’s strengths, talents, and abilities “I am strong” attitude

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MRT Competencies

6. Connection: Strong relationships Positive and effective communication Empathy Willingness to ask for help Supporting others

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MRT skills make you stronger, not softer.

They increase your ability to cope with stress. They increase your ability to overcome setbacks. They increase your ability to solve problems. They increase your ability to remain task focused. They increase your ability to perform under

pressure. They increase your confidence. They decrease helplessness, depression, and

anxiety.

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Resilience and MRT Competencies: Key Principles

Bounce, not break: Resilient people bounce, not break, when faced with an adversity or challenge.

Can be developed: Everyone can enhance his or her resilience by developing the MRT competencies.

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Key Principles

Counteracts the negativity bias: You can counteract the negativity bias–the tendency to pay more attention to bad events than positive events–by recording three good things on a regular basis.

Optimism: Hunt the Good Stuff builds all of the MRT competencies; Optimism is a primary target.

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Mission Statement

Copyright 2010 by The Trustees of the University of Pennsylvania. All rights reserved. 23

Participants will learn seven skills that will make them stronger Soldiers and better leaders by building their mental toughness. These seven skills will also develop their ability to understand the thoughts, emotions, and behaviors of themselves and others.

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MRT Skills

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Real-time Resilience: Shut down

counterproductive Thinking to enable

greater concentration and focus on the task at hand.

Put It In Perspective: Stop catastrophic thinking, reduce anxiety, and improve problem solving by identifying the Worst, Best, and Most Likely outcomes of a situation.

Problem Solving: Accurately identify what caused the problem and

identify solution strategies.

Energy Management: Regulate emotion and energy levels to enable critical thinking

and optimal performance.

Detect Icebergs: Identify deep beliefs and core values that fuel out-of-proportion emotion

and evaluate the accuracy and usefulness of these beliefs.

Avoid Thinking Traps: Identify and correct counterproductive patterns in thinking through the use of Critical Questions.

ATC: Identify your Thoughts about an Activating Event and the Consequences of those

Th ht

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Our Model

Crawl Walk Run

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Skill mastery requires that you know…

What is the skill? When do I use it? How do I use it?

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ATC

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ATC: B.L.U.F.

ATC helps to build Self-awareness. Identify your Thoughts about an Activating Event

and the Consequences of those Thoughts so you can have greater control over your Emotions and Reactions.

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ATC Model Based on work by Albert Ellis

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Thoughts Your interpretations of the Activating Event; what you say to yourself

Activating Event The trigger: a challenge, adversity, or positive event

Consequences: ER E: Emotions R: Reactions

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Activating Event

An Activating Event (AE) is the who, what, when, where.

An Activating Event is the trigger. The situation can be a challenge, adversity, or positive event.

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Thoughts

Thoughts are what you say to yourself in the heat of the moment, or your internal radio station.

Thoughts drive immediate reactions. Thoughts can be productive or counterproductive.

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Consequences: ER

Emotions: What you feel in reaction to the Activating Event.

Reactions: What you do in reaction to the

Activating Event.

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Activating Events: Debrief

Which situations do you already handle well? Which situations do you need to handle more

effectively?

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Emotions

Emotions are feelings and are usually accompanied by physiological and behavioral changes in the body.

Examples include anger, happiness, fear, love, etc.

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Identifying Emotions

Break into teams of five. On a flip chart, list as many feelings as possible. Write positive feelings (e.g., happiness) on the

left-hand side and negative feelings (e.g., anger) on the right-hand side.

Synonyms are okay. You have three minutes. Go!

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Emotional Effectiveness

We all have emotions that we handle effectively and other emotions that we don’t handle as effectively as we need to.

Identify your effectiveness with a variety of emotions.

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Thought-Consequence Connections

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Thoughts Emotions/Reactions

Loss (I have lost something.)

Sadness/Withdrawal

Danger (Something bad is going to happen and I

can’t handle it.)

Anxiety/Agitation

Trespass (I have been harmed.)

Anger/Aggression

Inflicting harm (I have caused harm.)

Guilt/Apologizing

Negative comparison (I don’t measure up.)

Embarrassment/Hiding

Positive contribution (I contributed in a positive way.)

Pride/Sharing, planning future achievements

Appreciating what you have received

(I have received a gift that I value.)

Gratitude/Giving back, paying forward

Positive future (Things can change for the better.)

Hope/Energizing, taking action

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Emotional Effectiveness: Debrief

Which emotions do you already handle effectively?

Which emotions do you need to handle more effectively?

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Thoughts drive Consequences…

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I’ve been harmed, trespassed, thwarted…

Fight with someone you care about

E: R:

frustrated, irritated, angry

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Thought-Consequence Connections

Some people find that there is a pattern in their Thoughts–that they relate to a certain theme.

Noticing patterns in your Thoughts can help you to understand why you continually react the way you do.

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Self-fulfilling Prophecy

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She’s always getting on my case.

Fight with someone you care about

E: R:

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Self-fulfilling Prophecy

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I’m so out of shape. There’s no way I can make that run time. It’s hopeless.

Upcoming PT test

E: R:

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ATC: What’s the goal?

To separate the Activating Event, our Thoughts about it, and the Consequences

To identify patterns in our thinking that make us weaker or decrease performance

“Anyone can get angry–that is easy–but to get angry with the right person, to the right extent, at the right time, for the right reason, and in the right way is no longer something easy that anyone can do.”

–Aristotle

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ATC: Key Principles

Separate A, T, C: Separate the A from the T from the C. – A: Just the facts–who, what, when, where – T: Your interpretation, what you say to yourself in

the heat of the moment – C: Your Consequences (ER)

Detect patterns: Identify any patterns in your Ts that undercut your performance and mental toughness.

Self-awareness: ATC builds all of the MRT competencies; Self-awareness is a primary target.

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ATC Practice

Activity: – ID ATC one recent Activating Event

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ATC Practice 1

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AE (who, what, when, where):

Ask yourself: Is my reaction helping or harming?

Thoughts: What you said to yourself in the heat of the

moment

Consequences: ER: Emotions, Reactions

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ATC Practice: Debrief

What did you learn? What patterns, if any, did you notice in your

Thoughts and/or Consequences? In what ways was your reaction helping or

harming you?

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ATC: Applications

How can you use ATC to enhance your performance?

How can you use ATC to build stronger relationships?

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DISCUSSION

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ATC: Check on Learning

What is the skill? ATC is a method to identify your Thoughts about an Activating Event and the Consequences of those Thoughts. Our Thoughts are under our control. When do I use it? Use ATC anytime you’re curious about your Emotions or Reactions, when you don’t like your reaction, or when you’re stuck in a pattern and wearing one set of glasses. How do I use it? Describe the Activating Event objectively, identify your Thoughts, and identify your Consequences (ER: Emotions, Reactions).

What is the skill? ATC is a method to identify your Thoughts about an Activating Event and the Consequences of those Thoughts. Our Thoughts are under our control. When do I use it? Use ATC anytime you’re curious about your Emotions or Reactions, when you don’t like your reaction, or when you’re stuck in a pattern and wearing one set of glasses. How do I use it? Describe the Activating Event objectively, identify your Thoughts, and identify your Consequences (ER: Emotions, Reactions).

50 Copyright 2010 by The Trustees of the University of Pennsylvania. All rights reserved.