Materials Quality Control,Assurance and Selection

Dr. Emmanuel Kwesi Arthur

Email: ekarthur2005@yahoo.com

Phone #: +233541710532

Department of Materials Engineering,

Kwame Nkrumah University of Science and Technology, Kumasi, Ghana

©2019

Course Code: MSE 456

1

Lecture Eight

Statistical Quality Control (SQC)

Statistica1 quality control (SQC) is the term used to describe the set of statistical tools used by quality professionals. Statistical quality control can be divided into three broad categories:

1) Descriptive statistics are used to describe quality characteristics and relationships. Included are statistics such as the mean, standard deviation, the range, and a measure of the distribution of data.

2) Statistical process control (SPC) involves inspecting a random sample of the output from a process and deciding whether the process is producing products with characteristics that fall within a predetermined range. SPC answers the question of whether the process is functioning properly or not.

3) Acceptance sampling is the process of randomly inspecting a sample of goods and deciding whether to accept the entire lot based on the results. Acceptance sampling determines whether a batch of goods should be accepted or rejected

SQC

A Quality control system performs inspection, testing and analysis to conclude whether the quality of each product is as per laid quality standard or not.

It’s called ‘‘Statistical Quality Control’’ when statistical techniques are employed to control quality or to solve quality control problem.

SQC makes inspection more reliable and at the same time less costly.

It controls the quality levels of the outgoing products.

SQC should be viewed as a kit of tools which may influence related to the function of specification, production or inspection.

DESCRIPTIVE STATISTICS

Descriptive statistics can be helpful in describing certain characteristics of a product and a process. The most important descriptive statistics are measures of central tendency such as the

The Mean

The Range and Standard Deviation

DESCRIPTIVE STATISTICS

When a distribution is symmetric, there are the same number of observations below and above the mean

When a disproportionate number of observations are either above or below the mean, we say that the data has a skewed distribution.

Differences between symmetric and skewed distributions

Normal distributions with varyingstandard deviations

Developing Control Charts

A control chart (also called process chart or quality control chart) is a graph that shows whether a sample of data falls within the common or normal range of variation.

A control chart has upper and lower control limits that separate common from assignable causes of variation.

We say that a process is out of control when a plot of data reveals that one or more samples fall outside the control limits.

Control Charts

The center line (CL) of the control chart is the mean, or average, of the quality characteristic that is being measured.

The upper control limit (UCL) is the maximum acceptable variation from the mean for a process that is in a state of control.

Similarly, the lower control limit (LCL) is the minimum acceptable variation from the mean for a process that is in a state of control.

CONTROL CHARTS FOR VARIABLES

Control charts for variables monitor characteristics that can be measured and have a continuous scale, such as height, weight, volume, or width

Mean (x-Bar) Charts

The center line of the chart is then computed as the mean of all sample means, where is the number of samples:

To construct the upper and lower control limits of the chart, we use the following formulas:

Statistical Quality Control (SQC)

A successful SQC programme is expected to yield the following results :

(1) Improvement of quality.

(2) Reduction of scrap and rework.

(3) Efficient use of men and machines.

(4) Economy in use of materials.

(5) Removing production bottle-necks.

(6) Decreased inspection costs.

(7) Reduction in cost/unit.

(8) Scientific evaluation of tolerance.

(9) Scientific evaluation of quality and production.

(10) Quality consciousness at all levels.

(11) Reduction in customer complaints.

Tools of SQC

The principle tools of SQC are as follows :

(1) Frequency distribution.

(2) Control charts for measurement and attribute data.

(3) Acceptance sampling techniques.

(4) Regression and correlation analysis.

(5) Tests of significance.

(6) Design of experiments.

Advantages and Limitations of SPC

Advantages

1) Emphasis on early detection -An advantage of SPC over other methods of quality control, such as "inspection", is that it emphasizes early detection and prevention of problems, rather than the correction of problems after they have occurred.

2) Increasing rate of production -In addition to reducing waste, SPC can lead to a reduction in the time required to produce the product. SPC makes it less likely the finished product will need to be reworked or scrapped.

Limitations

1) SPC is applied to reduce or eliminate process waste. This, in turn, eliminates the need for the process step of post-manufacture inspection. The success of SPC relies not only on the skill with which it is applied, but also on how suitable or amenable the process is to SPC. In some cases, it may be difficult to judge when the application of SPC is appropriate.

Control charts

The data from measurements of variations at points on the process map is monitored using control charts.

Control charts attempt to differentiate "assignable" ("special") sources of variation from "common" sources.

"Common" sources, because they are an expected part of the process, are of much less concern to the manufacturer than "assignable" sources.

Using control charts is a continuous activity, ongoing over time.

What is Quality?

Quality is the ability of your product to be able to satisfy your users

What is Quality Assurance?

Quality Assurance is the process that demonstratesyour product is able to satisfy your users

What is Quality Assurance?

What is the aim of Quality Assurance?

o When good Quality Assurance is implemented there should be improvement in usability and performance and lessening rates of defects

Quality control and quality assurance have much in common. These may include

1) Each evaluate performance

2) Each compares performance to goals

3) Each acts on the difference

However they also differ from each other. Thus for quality control

1) It has its primary purpose to maintain control

2) Performance is evaluated during operations, and performance is compared to goals during operations

3) The resulting information is provided to both the operating forces and others who have a need to know

4) Others may include plant, functional, or sector management, corporate staff, regulatory bodies, customers, and the general public

The Relation to Quality Assurance

Quality Assurance vs. Quality Control

The difference is that Quality Assurance is process oriented and focuses on defect prevention, while quality control is product oriented and focuses on defect identification.

Testing, therefore is product oriented and thus is in the QC domain. Testing for quality isn't assuring quality, it's controlling it.

Quality Assurance makes sure you are doing the right things, the right way.

Quality Control makes sure the results of what you've done are what you expected.

What does QA give?

Quality’ means your product is ‘useful’ -without ‘quality’ you may have little to offer

‘Quality’ can help to future-proof products

But ‘quality assurance’ needs documented standards and best practices to be meaningful

‘Quality’ & ‘Best Practice’ can be considered in terms of being ‘Fit for Purpose’

Inspection

Inspection is the most common method of attaining standardisation, uniformity and quality of workmanship.

It is the cost art of controlling the product quality after comparison with the established standards and specifications.

It is the function of quality control.

If the said item does not fall within the zone of acceptability it will be rejected and corrective measure will be applied to see that the items in future conform to specified standards.

It helps to control quality, reduces manufacturing costs, eliminate scrap losses and assignable causes of defective work.

Objectives of Inspection

(1) To collect information regarding the performance of the product with established standards for the use of engineering production, purchasing and quality control etc.

(2) To sort out poor quality of manufactured product and thus to maintain standards.

(3) To establish and increase the reputation by protecting customers from receiving poor quality products.

(4) Detect source of weakness and failure in the finished products and thus check the work of designer

Purpose of Inspection

(1) To distinguish good lots from bad lots

(2) To distinguish good pieces from bad pieces.

(3) To determine if the process is changing.

(4) To determine if the process is approaching the specification limits.

(5) To rate quality of product.

(6) To rate accuracy of inspectors.

(7) To measure the precision of the measuring instrument.

(8) To secure products – design information.

(9) To measure process capability.

Stages of Inspection

(1) Inspection of incoming material

o It consists of inspecting and checking of all the purchased raw materials and parts that are supplied before they are taken on to stock or used in actual manufacturing. It may take place either at supplier’s end or at manufacturer’s gate. If the incoming materials are large in quantity and involve huge transportation cost it is economical to inspect them at the place of vendor or supplier.

(2) Inspection of production process

o The work of inspection is done while the production process is simultaneously going on. Inspection is done at various work centres of men and machines and at the critical production points. This had the advantage of preventing wastage of time and money on defective units and preventing delays in assembly.

Stages of Inspection

(3) Inspection of finished goods.

o This is the last stage when finished goods are inspected and carried out before marketing to see that poor quality product may be either rejected or sold at reduced price.

Inspection Procedures

There are three ways of doing inspection. They are Floor inspection, Centralised inspection and Combined inspection.

Floor Inspection

o It suggests the checking of materials in process at the machine or in the production time by patrolling inspectors. These inspectors moves from machine to machine and from one to the other work centres. Inspectors have to be highly skilled. This method of inspection minimise the material handling, does not disrupt the line layout of machinery and quickly locate the defect and readily offers field and correction.

Disadvantages

(1) Difficult in inspection due to vibration.

(2) Possibility of biased inspection because of worker.

(3) Pressure on inspector.

(4) High cost of inspection because of numerous sets of inspections and skilled inspectors.

Advantages

(1) Encourage co-operation of inspector and

foreman.

(2) Random checking may be more successful

than batch checking.

(3) Does not delay in production.

(4) Saves time and expense of having to more

batches of work for inspection.

(5) Inspectors may see and be able to report

on reason of faculty work.

Centralised Inspection

Materials in process may be inspected and checked at centralised inspection centre which are located at one or more places in the manufacturing industry.

Advantages

(1) Better quality checkup.

(2) Closed supervision.

(3) Absence of workers pressure.

(4) Orderly production flow and low inspection cost.

Disadvantages

(1) More material handling.

(2) Delays of inspection room causes wastage of time.

(3) Work of production control increases.

(4) Due to non-detection of machining errors in time, there may be more spoilage of work.

Combined Inspection

Combination of two methods what ever may be the method of inspection, whether floor or central. The main objective is to locate and prevent defect which may not repeat itself in subsequent operation to see whether any corrective measure is required and finally to maintained quality economically.

Methods of Inspection

There are two methods of inspection. They are 100% inspection and Sampling inspection.

100% Inspection

o This type will involve careful inspection in detail of quality at each strategic point or stage of manufacture where the test involved is non-destructive and every piece is separately inspected. It requires more number of inspectors and hence it is a costly method. There is no sampling error. This is subjected to inspection error arising out of fatigue, negligence, difficulty of supervision etc. Hence complete accuracy of influence is seldomly attained.

o It is suitable only when a small number of pieces are there or a very high degree of quality is required. Example : Jet engines, Aircraft, Medical and Scientific equipment.

Sampling Inspection

In this method randomly selected samples are inspected. Samples taken from different batches of products are representatives. If the sample prove defective. The entire concerned is to be rejected or recovered. Sampling inspection is cheaper and quicker. It requires less number of Inspectors. Its subjected to sampling errors but the magnitude of sampling error can be estimated. In the case of destructive test, random or sampling inspection is desirable. This type of inspection governs wide currency due to the introduction of automatic machines or equipment which are less susceptible to chance variable and hence require less inspection, suitable for inspection of products which have less precision importance and are less costly.

Example: Electrical bulbs, radio bulbs, washing machine etc.

o Destructive tests conducted for the products whose endurance or ultimate strength properties are required.

Example: Flexible strength, resistance capacity, compressibility etc.

Drawbacks of Inspection

(1) Inspection adds to the cost of the product but not for its value.

(2) It is partially subjective, often the inspector has to judge whether a product passes or not.

o Example : Inspector discovering a slight burnish on a surface must decide whether it is bad enough to justify rejection even with micrometers a tight or loose fit change measurement by say 0.0006 inches. The inspectors design is important as he enforces quality standards.

(3) Fatigue and Monotony may affect any inspection judgement.

(4) Inspection merely separates good and bad items. It is no way to prevent the production of bad items.

Materials Quality Control Techniques

Materials property verification

Destructive Testing

Non-destructive Testing

Materials Quality Control Techniques

Destructive Testing

Corrosion Testing

Tensile Testing

Impact Testing

Materials Quality Control Techniques

Non-destructive Testing

Liquid penetrant Testing

Radiograhic Testing

Impulse Excitation Testing

Ultrasonic Testing

Electromagnetic Testing

Acoustic Emission Testing

Positive Material Identification

Hardness Testing

Infrared and Thermal Testing

Laser Testing

Leak Detection