measure your devops success: using goal-based kpis to drive results and demonstrate roi
TRANSCRIPT
Measure Your DevOps Success: Using Goal-based KPIs to Drive Results and Demonstrate ROINov 30, 2017
Jason Lenny & Tim Buntel
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Housekeeping
▪ This webinar is being recorded
▪ Links to the slides and the recording will be made available after the presentation
▪ You can post questions via the GoToWebinar Control Panel
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Welcome!
Jason LennyDirector, Product Management
XebiaLabs
Tim BuntelVP, Product Management
XebiaLabs
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Top-ranked
Hundreds of Companies deliver software with XebiaLabs - faster, safer and more customer focused
Enterprise DevOps Platform providing intelligence, automation and control across the entire software delivery process
Continuous Delivery and DevOps pioneer, authority and technology leader
Global team in the US, Europe & APAC
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Management + Business Needs
Visibility/ Analytics
Decision Support
Risk Assessment
Feedback
DevOps Enterprise Adoption
Enterprise Adoption
Mainframes
Containers
Serverless
IoT
PaaS
Cloud
Web
Mobile Enterprise Requirements
Integrations
Process Complexity
Compliance
Standardization/ Repeatability
ScaleSecurity
Dev + Ops Needs
Automation
EfficiencySpeed
Error reduction
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The DevOps Platform for the Enterprise
Complements existing toolse.g. Jenkins, Puppet, Chef, Ansible, Docker, Jira and others
End-to-end solution for Continuous Delivery at enterprise scale
Comprehensive ARA solutionIncl. automated application deployment, advanced release delivery orchestration and DevOps Intelligence
Top-ranked DevOps TechnologyArchitected for enterprise use: model-based, agentless, dual-mode, ease-of-use
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For any architectureFrom mainframe, to hybrid clouds, to containers
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Challenges of DevOps Adoptions
▪ Struggling to fully understand the impact of DevOps
▪ Making decisions based on incomplete/subjective data
▪ Need guidance to improve delivery processes
▪ Difficult to keep up to speed with DevOps best practices
▪ Difficulty knowing which processes are working/which aren’t
▪ Too many different perspectives results in lack of clarity
▪ Unclear how to clearly demonstrate ROI
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Hitting the Scalability Wall
DevOps Adoption Wave
Initial success with team of “rock stars”
Attempts to go wide, run into trouble
Data-Driven Continuous Improvement & Involvement
DevOps at Enterprise ScaleA Leap of Faith
Skills
Software
Scaling
Security & Compliancy
CI/CD is our silver bullet and will solve all our problems!
Our team has an increase in productivity by 80%!
We’re shipping 3X more often, let’s roll this out more widely
Our IT heroes can do this
This is how we will become a modern IT enterprise
This is cool, no more manual steps. We can automate everything
Lets build compliancy into the pipeline
Let’s replace our big testing phases at the end with continuous testing
Let’s use data to drive our improvement cycle at scale
More teams and more roles are included
We also have to think about deployments further than Dev & Test
Let’s simplify our application architecture to speed up
All parties can be involved, even the auditing team
Can I redesign my security & compliancy process to speed up delivery?
Why don’t the new teams get it?
We need a plan to manage this transformation at scale
Why is our governance department so upset?
Only the real techies can do the magic
If we start scripting all our applications, it will become a nightmare
We need to make this work for our current business applications
Can we benefit from the cloud?
Let’s get more engineers to keep up
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Solutions to Ensure Success
▪ Unify data from your tools to present holistic view of reality
▪ Use goal-based KPIs to orient teams around improvement
▪ Take DevOps best practices and integrate them into guidance
▪ Look at data to predict trends/impacts, before they are problems
▪ Involve diverse technical & non-technical teams
▪ Use this data to demonstrate & celebrate DevOps success!