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Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office of the Insurance Commissioner 2/25/2015

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Page 1: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

Medicare: What else you should know

SHIBAStatewide Health Insurance Benefits Advisors

A free, unbiased service, sponsored by the Washington State Office of the Insurance Commissioner

2/25/2015

Page 2: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

What is SHIBA?

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Statewide Health Insurance Benefits Advisors

A free program of the Office of the Insurance Commissioner

We provide unbiased and confidential information about Medicare and other health insurance

We are an educational service We don’t sell anything!

Page 3: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Medicare’s preventive benefits

How to pay for Medicare

Inpatient/outpatient (observation) SNF

Health Homes

Durable Medical Equipment (DME)

Transitioning from the Exchange to Medicare

Today’s overview

Page 4: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Medicare’s preventive benefits

Page 5: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

Preventive services

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Prevention is covered under Medicare Part B

Most preventive services are free – however some charge a coinsurance, copay

Check with your provider to make sure they accept Medicare

Page 6: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Types of preventive services

Health screening/exams Counseling Education Immunizations

Diagnostic tests may be ordered by the medical provider if you’re at risk, but these tests may have an out-of-pocket cost.

Page 7: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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After you’re eligible for Part B

Get your Welcome to Medicare Preventive visit during your first 12 months of Part B coverage

What occurs during this visit – your doctor:• Reviews your medical and family history • Assesses any risk factors you may have• Identifies risk factors that may make it necessary to get

follow-up tests that have out-of-pocket costs

Welcome to Medicare Preventive visit

No cost if medical provider accepts Medicare

Page 8: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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After you’re eligible for Part B

The yearly Wellness visit takes place after your first 12 months of Part B eligibility (not as comprehensive)

Medicare covers this visit once every 12 months Your provider will ask you to fill out a “Health Risk

Assessment” Anyone with Medicare is eligible You pay nothing for the visit, unless you get

additional tests or services that aren’t covered

Wellness visit

No cost if medical provider accepts Medicare

Page 9: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Examples of what’s covered

Flu, Hepatitis B and Pneumonia shots Eyeglasses (limited) Glaucoma tests Diabetic supplies

Page 10: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Flu shots: One per flu season starting in the fall Hepatitis B shots: For people with medium or high

risk; comes in a series of three for complete protection

Pneumonia shots: You can have any time of year, most people only need one in a lifetime• High-risk people can get a pneumonia booster every 5 years

Flu, Hepatitis B & Pneumonia shots

Page 11: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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One pair of eyeglasses with standard frames or one set of contact lenses from a supplier that accepts Medicare

After you have cataract surgery that implants an intraocular lens

You pay 20% of Medicare-approved amount and your Part B deductible applies

Eyeglasses (limited)

Page 12: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

Glaucoma tests

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No cost if medical provider accepts Medicare

Medicare covers a Glaucoma screen by a doctor once every 12 months

You’re eligible if you’re:• At high risk for diabetes• African American over age 50• Hispanic and age 65 or older

Costs:• You pay 20% of Medicare-approved amount after you meet the

yearly Part B deductible

Page 13: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Diabetic supplies

Covers:• Blood sugar testing monitors and strips• Lancet devices and lancets• Blood sugar control solutions• Therapeutic shoes (in some cases)• Insulin (if medically necessary) if you use an external

insulin pump You pay 20% of Medicare-approved amount and

Part B deductible applies

Page 14: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Diabetic supplies (cont.) No matter where you live, if you get your diabetic

testing supplies delivered to your home, you must use a Medicare mail-order contract supplier – if you want Medicare to pay.

You can also buy supplies from any store that’s enrolled withMedicare (i.e., local pharmacy,storefront supplier)

This does not apply to insulin and external insulin pumps

Page 15: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Medicare preventive services resources

Medicare.gov Call 1-800-MEDICARE (1-800-633-4227) SHIBA pub: Understanding your Medicare

preventive benefits

Page 16: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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How to pay for Medicare

Page 17: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Help for people with limited income and resources

Medicaid• For people with the lowest incomes, eligible people pay

little or nothing for their health care costs Medicare Savings Programs (MSPs)• Helps pay Part B premiums and sometimes Part A and Part

B deductibles and co-insurance Extra Help• Helps pay Part D (Rx drug) costs

Page 18: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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What is Medicaid?

Federal-state health insurance program• For people with limited income/resources• Certain people with disabilities• If you have both Medicare and Medicaid, covers most

health care costs Eligibility determined by state In Washington state: DSHS Apply if you MIGHT qualify

Page 19: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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What are Medicare Savings Programs (MSPs)?

Help from Medicaid to pay for Medicare costs• Pay Medicare premiums• May pay Medicare deductibles and co-insurance

Income amounts change each year

Page 20: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Who qualifies for MSP

Individual Monthly Income

Limit

Married Couple

Monthly Income

Limit

Helps Pay Your

Medicare Savings Program

$1,324 $1,792Part B premiums, and sometimes Part A premiums, Medicare A & B deductibles and co-insurance

Asset Limits: Individual $ 7,280Couple $10,930

Page 21: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

Getting Started 212/19/2013

What is Extra Help(Low Income Subsidy)?

Help paying prescription drug costs Social Security makes determination Some groups automatically qualify• Example: If they qualify for Medicare and Medicaid

You or someone on your behalf can apply

Page 22: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

Getting Started 222/19/2013

Who qualifies for Extra Help?

Individual Monthly Income

Limit

Married Couple

Monthly Income

Limit

Helps Pay Your

Extra Help $1,471 $1,991 Part D Premium, Deductibles and Co-pays

Asset Limits: Individual $13,640Couple $27,250

Page 23: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

Getting Started 232/19/2013

Who should apply for these programs

Apply if you MIGHT qualify Social Security for Extra Help DSHS for Medicaid or Medicare Savings Programs SHIBA can help you

Page 24: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Inpatient/outpatient (observation) skilled nursing facility (SNF)

Page 25: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Hospital inpatient or outpatient

If you stay in a hospital overnight, you might still be considered outpatient

Your hospital status (hospital considers you an in- or outpatient) affects how much you pay for hospital services (i.e., x-rays, drugs, lab tests)

May also affect if Medicare will cover care you to get in an SNF following your hospital stay

Page 26: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Hospital inpatient or outpatient (cont.)

The decision for inpatient hospital admission is a complex medical decision based on your doctor’s judgment and your need for medically necessary hospital care.

An inpatient admission is generally appropriate when you’re expected to need 2 or more midnights of medically necessary hospital care.

Page 27: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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What you pay as an inpatient

Medicare Part A You pay a one-time deductible for all of your hospital

services for the first 60 days

Medicare Part B Covers most of your doctor services You pay 20% of Medicare-approved amount for

doctor services after paying the Part B deductible

Page 28: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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What you pay as an outpatient

Medicare Part B Covers outpatient hospital services You have a copay for each individual outpatient

hospital service (amount may vary by service)Note: The copay for a single outpatient hospital service can’t be more than the inpatient hospital deductible

Generally Part B does not cover Rx and over-the-counter drugs in an outpatient setting

Page 29: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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How hospital status affects the way Medicare covers your care in an SNF

Medicare will only cover care you get in an SNF if you first have a “qualifying inpatient hospital stay”

Your doctor must formally admit you to the hospital for at least 3 days in a row

Includes the day you were admitted as inpatient, but not the day of your discharge

If no 3-day inpatient hospital stay and you need care after your discharge, ask for care in another setting or if other programs can cover your SNF care

Page 30: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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How hospital observation services affect SNF coverage

When you’re being observed in a hospital, you’re considered an outpatient

This means you cannot count this time towards the 3-day inpatient hospital stay needed for Medicare to cover your SNF stay

Page 31: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Where to get more help

Talk to your doctor or someone from the hospital discharge department

Medicare and You booklet Call 1-800 MEDICARE Read the handout Are you a hospital inpatient

or outpatient?

Page 32: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

Health Homes

Page 33: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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What is a Health Home? It’s a set of new care coordination services, provided by

a care coordinator He/she will work with you to increase coordination of

all the services and supports you currently receive Designed to support you with your ongoing chronic

conditions and assist you with meeting your health goals

Examples of services include:• Comprehensive care management• Comprehensive and transitional planning• Individual and family support services• Referral to community and social support services

Page 34: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Who’s eligible for Health Home services

People with full Medicaid and Medicare coverage These services support people with chronic

conditions The WA St. Health Care Authority will send you a

letter to let you know you’re eligible Your Health Home care coordinator will call you to

talk about Health Home services You can also contact Medicaid: 1-800-562-3022

Page 35: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Who provides Health Home services

Someone called a “care coordinator” He/she works for Health Home lead organizations

that contract with Medicare A care coordinator will contact you to describe the

Health Home services and answer your questions You can stay with your current health care providersMore information Read the handout: Your Washington State Health

Homes Booklet

Page 36: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Durable Medical Equipment (DME)

Page 37: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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What Medicare covers

Durable medical equipment: Oxygen equipment and supplies Wheelchairs Walkers Hospital beds Etc.

Page 38: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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What Medicare covers (cont.)

Sometimes you must rent durable medical equipment

A doctor or other health care provider enrolled in Medicare must order for you to use in your home

You pay 20% of the Medicare-approved amount Your Part B deductible applies

ImportantIn all areas of the country, you must get your covered equipment, supplies, and replacement or repair services from a Medicare-approved supplier for Medicare to pay.See page 47 in the 2015 Medicare and You book

Page 39: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Transitioning from the Exchange to Medicare

Page 40: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Exchange to Medicare transition When you become eligible for Medicare while on a health

Exchange plan, Medicare will give you an initial enrollment period.

Once you’re entitled to Medicare, your health Exchange plan will automatically end your first day of Medicare coverage (WA state specific)

It’s to your advantage to sign up for Medicare because:• Once you become Medicare eligible you can’t get lower costs for an

Exchange plan based on your income• If you wait to enroll in Medicare after your initial enrollment period, you

may have to pay a late enrollment penalty for Part A and/or B

Page 41: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Medicare fraud

Page 42: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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We all pay the price for Medicare fraud, abuse and waste! Watch out for these types of fraud:

You get billed for services or equipment you didn’t receive You’re offered free testing or screening in exchange for

your Medicare number You’re charged for filling out claim forms

OR – A medical provider:

Performs services that exceed what’s medically necessary Offers/accepts referral fees from another provider for the

referral Misrepresents services that are billed to Medicare Waives the 20% coinsurance or deductible

Protect yourself from fraud

Page 43: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Protect your Medicare number like you protect a bank account or credit card.

Review your Medicare payment notices and bills for errors.

Don’t do business with door-to-door or phone sales people, or online solicitations.

Always report suspicious activity.

SHIBA is Washington state’s Senior Medicare Patrol project. We can help clients prevent, detect and report Medicare and Medicaid fraud and abuse. If you have questions or suspect fraud and abuse, call us at:

1-800-562-6900

Protect yourself from fraud

Page 44: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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Wrap up

Page 45: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

Need help with other insurance questions?

The Office of the Insurance Commissioner can also help you with questions, information, and complaints about all types of insurance, such as:

Call our Insurance Consumer Hotline

1-800-562-6900

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• Homeowner• Auto• Life

• Annuities• Health• And more!

Page 46: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

Want to help your community?

Did some of this make sense to you? Want to learn more? Want to make a difference for others? We would love to have you volunteer with

SHIBA!

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Page 47: Medicare: What else you should know SHIBA Statewide Health Insurance Benefits Advisors A free, unbiased service, sponsored by the Washington State Office

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More questions?

Let us know if you want us to contact you to:• Discuss your personal situation• Learn more about becoming a volunteer

THANK YOU!!