message from · 3 days hotel led modular program for supervisors to build introductory management...
TRANSCRIPT
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MESSAGE FROM HR
“We have a strong history of promoting from within
the company and providing opportunities for
personal and professional development. What
starts for many as a part-time job can often lead to
a long-term career in hospitality – many of our
hotel general managers started their career this
way.
Outside of Elevator, we have seen graduates
come into our business and progress to
supervisory roles within six months. If the desire
to learn quickly and progress is there we will
identify it and work with that individual to help
them further their career”
Ben Bengougam
Vice President Human Resources | EMEA
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WE ARE HILTON
Jan van der Putten Area Vice President Operations Hilton Worldwide | Africa & Indian Ocean
Hellen Mabasa Regional Director Human Resources Hilton Worldwide | Africa & Indian Ocean
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CREATING EXPERIENCES
Our Future Looks Bright
A World of Opportunities
The opportunities we extend to our
Team Members create an
environment that is both challenging
and fun. Thanks to our rich history
and bright future, we can offer you
the chance to make extraordinary
your ordinary too.
4,440 PropertiesOur Newest Brands
97 Countries730,000 Rooms
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OUR BRANDS
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HILTON IN SOUTH AFRICA
South Africa3 Hilton Hotels & Resorts
1 Conrad
1 Double Tree by Hilton
(Franchise)
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OUR CORPORATE RESPONSIBILTY
Through Travel with Purpose, we’re harnessing the power of
travel, our passion and our expertise to improve our
business and the world. Our focus lies in:
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HILTON ‘OPEN DOORS’ PLEDGE TO
New commitment aims to help young people achieve their full potential and close the youth
unemployment gap
Davos-Klosters, Switzerland -- January 22, 2014 — 2014 World Economic Forum’s Annual
Meeting
Connecting the Youth to the world of travel by
enabling them to experience new cultures,
contributing to the improvement of the sustainability
of the industry and shaping their future with
opportunities in Hilton Worldwide’s expansive
supply chain;
Preparing the Youth for success in the world of
work, travel and beyond by supporting their basic
needs and developing their life and professional
skills with mentorships, apprenticeships and Hilton
Worldwide’s innovative career awareness program,
Careers@HiltonLive; and
Employing the Youth across all divisions of the
business across more than 4,000 owned, managed
and franchised hotels worldwide.
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YOUNG PEOPLE ARE AT THE HEART OF OUR INDUSTRY
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A WORLD OF OPPORTUNITIES FOR YOU
Hilton Worldwide plans to double the size
of our overall presence throughout the
Middle East and Africa in the coming years
New properties will include hotels and
resorts in popular tourist destinations and
business centres throughout Saudi Arabia,
United Arab Emirates, Iraq, Egypt,
Lebanon, Nigeria, South Africa and other
strategic locations. We invite you to join us
in filling the Earth with the light and warmth
of hospitality and helping our guests
experience the world-class service for
which Hilton Worldwide is known.
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MAP OF OPPORTUNITY – OPENING A WHOLE NEW
WORLD
11
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PASSPORT TO SUCCESS COMES
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WE OFFER YOU
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WE OFFER YOU
AIM | To cultivate and prepare people who have
the capability, competency and drive to become
GENERAL MANAGER within 5-8 years of starting
the programme (performance based)
PERIOD| 18 months (2 * 9 months placement in
two European (for Europe Programme) or
Middle East & Africa properties (for MEA
Programme) covering 4 Directors Areas
MENTOR| Functional Vice President /Area GM
PROJECTS| 2 Business Driven Projects
supported by Vice President Operations
FIRST ROLE| (Assistant) Head of Department
AIM | A structured development program that
enables internal Finance talent and external
Finance graduates to effectively fast track to a
DIRECTOR OF FINANCE role within 5-8 years of
starting the program (performance based)
PERIOD| 36 months (2 * 12 months placement in
two EMEA properties covering all Finance parts).
3rd Year you will start in role and will complete
Chartered Institute of Management Accountants
MENTOR| Regional Director of Finance
PROJECTS: 2 Business Driven Projects
supported by Vice President Finance
FIRST ROLE| (Assistant) Finance Manager, Chief
Clerk
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WE OFFER YOU
HUMAN RESOURCES
Human Resources
Learning & Development
COMMERCIAL
Business Development & Sales
Groups, Conference & Events / Reservations
Hilton Meetings
Revenue Management Consolidated Centre.
OPERATIONS
Rooms: Front Desk . Housekeeping & Maintenance
Food & Beverage & Kitchen
Duty Management,
FINANCE & PROCUREMENT
AIM | A structured development program that
enables internal talent and external Operational
graduates to effectively fast track to an
OPERATONAL or COMMERCIAL HEAD OF
DEPARTMENT role within 18 months of starting
the program (performance based)
PERIOD| 18 months (2 * 9 months placement in
two properties covering all Operational or
Commercial aspects
MENTOR| Regional/Area General Managers
PROJECTS: 1 Business Driven Projects
supported by Regional/Area GM’s
FIRST ROLE| (Assistant) Front Office, Food &
Beverage or C&E Manager
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YOUR LEARNING & DEVELOPMENT
• Structured Learning
• Tailored Training
• International Experience
• Performance Reviews &
Feedback
• Excellent Networking
• Global Opportunities
• Career Progression
• Lots of Fun
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YOUR POTENTIAL CAREER PATH
3 days Hotel led modular program for Supervisors to build introductory management skills
1.600+ attendees per year
MDP 1Leadership 1
3 days Hotel led modular program for Team Leaders to build intermediarymanagement skills
1.200+ attendees per year
MDP 2Leadership 2
3 days program for Heads of Department to develop core leadership skills
450+ attendees per year
MDP 3Pro Active Leadership
36 months Graduate Development Program –first step on a fast track to be Finance Director in 5-8 years
12+ recruits per year
FINESSEFINANCE Graduate
Development Program
18 months Graduate Development Program –first step on a fast track to be GM in 5-8 years
50+ recruits per year
GMDP 1ELEVATOR Graduate
Development Program
9 months program to enable our identified talent to successfully transition to Hotel Ex.Committee
80+ attendees per year
GMDP 2Future
Director / Hotel
Executive Committee
9 months program to enable our identified talent to successfully transition to Hotel/General Manager
50+ attendeed per year
GMDP 3Future Hotel
& General Manager
Range or world class offerings to develop our GM population incl Excellence Program wit Cornell University
600+ GM’s ongoing
General Manager
Development
GLOBAL MANAGEMENT DEVELOPMENT PROGRAMS GLOBAL LEADERSHIP DEVELOPMENT PROGRAMS
EXTERNAL CANDIDATES
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INTERNSHIPS
• Human Resources Including Learning & Development MEA, Corporate Human Resources MEA, Talent Development MEA
• Business Development & Sales Including Groups, Conference & Events / Reservations, Hilton Meetings & Revenue, Revenue Management Consolidated Centre
• Operations Including Front Desk, Food & Beverage, Housekeeping, Duty Management, Kitchen & Maintenance
• Finance Including Income Audit, Accounts Payable & Accounts Receivable
• Regional Placements Including Procurement MEA, Brand Performance Support Full Service Brands
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WHAT CAN YOU EXPECT..?
• Structured Learning
• Tailored Training
• International Experience
• Performance Reviews & Feedback
• Excellent Networking
• Global Opportunities
• Considered as a Potential
• Career Progression
• Lots of Fun
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SOUTH AFRICA 2015
Conrad Pezula
3 learners
6 apprentices
5 interns
Hilton Cape
Town
5 learners
6 apprentices
15 interns
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SOUTH AFRICA 2015
Hilton Sandton
20 learners
9 Apprentices
20 interns
1 Elevator
1 Finesse
Hilton Durban
20 learners
9 Apprentices
25 interns
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OPPORTUNITIES OPEN TO YOU
Apprenticeship Diploma in Professional Cookery (3 years)
Block Release
(Hilton Sandton & Hilton Cape Town)
Interactive learning Centre
(Hilton Durban & Conrad Pezula) – distance learning
Work Integrated Learning (6 months)
Front Office
Food & Beverage
Business Centre
Housekeeping
Kitchen
Finance
HR
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Being extraordinary and going above and beyond for our guests has
helped us be a part of people’s lives for almost a century.
And we’re just getting started.
Join us, make extraordinary your ordinary, and help shape our next
century.
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Stay updated on the latest news and information from Hilton Worldwide:
Facebook.com/hiltoncareers
Linkedin.com/company/hilton-worldwide
Twitter.com/hiltoncareers
Youtube.com/hiltonrecruitment