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Page 1: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary
Page 2: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

MESSAGE FROM HR

“We have a strong history of promoting from within

the company and providing opportunities for

personal and professional development. What

starts for many as a part-time job can often lead to

a long-term career in hospitality – many of our

hotel general managers started their career this

way.

Outside of Elevator, we have seen graduates

come into our business and progress to

supervisory roles within six months. If the desire

to learn quickly and progress is there we will

identify it and work with that individual to help

them further their career”

Ben Bengougam

Vice President Human Resources | EMEA

Page 3: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

WE ARE HILTON

Jan van der Putten Area Vice President Operations Hilton Worldwide | Africa & Indian Ocean

Hellen Mabasa Regional Director Human Resources Hilton Worldwide | Africa & Indian Ocean

Page 4: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

CREATING EXPERIENCES

Our Future Looks Bright

A World of Opportunities

The opportunities we extend to our

Team Members create an

environment that is both challenging

and fun. Thanks to our rich history

and bright future, we can offer you

the chance to make extraordinary

your ordinary too.

4,440 PropertiesOur Newest Brands

97 Countries730,000 Rooms

Page 5: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

OUR BRANDS

Page 6: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

HILTON IN SOUTH AFRICA

South Africa3 Hilton Hotels & Resorts

1 Conrad

1 Double Tree by Hilton

(Franchise)

Page 7: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

OUR CORPORATE RESPONSIBILTY

Through Travel with Purpose, we’re harnessing the power of

travel, our passion and our expertise to improve our

business and the world. Our focus lies in:

Page 8: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

HILTON ‘OPEN DOORS’ PLEDGE TO

New commitment aims to help young people achieve their full potential and close the youth

unemployment gap

Davos-Klosters, Switzerland -- January 22, 2014 — 2014 World Economic Forum’s Annual

Meeting

Connecting the Youth to the world of travel by

enabling them to experience new cultures,

contributing to the improvement of the sustainability

of the industry and shaping their future with

opportunities in Hilton Worldwide’s expansive

supply chain;

Preparing the Youth for success in the world of

work, travel and beyond by supporting their basic

needs and developing their life and professional

skills with mentorships, apprenticeships and Hilton

Worldwide’s innovative career awareness program,

Careers@HiltonLive; and

Employing the Youth across all divisions of the

business across more than 4,000 owned, managed

and franchised hotels worldwide.

Page 9: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

YOUNG PEOPLE ARE AT THE HEART OF OUR INDUSTRY

Page 10: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

A WORLD OF OPPORTUNITIES FOR YOU

Hilton Worldwide plans to double the size

of our overall presence throughout the

Middle East and Africa in the coming years

New properties will include hotels and

resorts in popular tourist destinations and

business centres throughout Saudi Arabia,

United Arab Emirates, Iraq, Egypt,

Lebanon, Nigeria, South Africa and other

strategic locations. We invite you to join us

in filling the Earth with the light and warmth

of hospitality and helping our guests

experience the world-class service for

which Hilton Worldwide is known.

Page 11: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

MAP OF OPPORTUNITY – OPENING A WHOLE NEW

WORLD

11

Page 12: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

PASSPORT TO SUCCESS COMES

Page 13: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

WE OFFER YOU

Page 14: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

WE OFFER YOU

AIM | To cultivate and prepare people who have

the capability, competency and drive to become

GENERAL MANAGER within 5-8 years of starting

the programme (performance based)

PERIOD| 18 months (2 * 9 months placement in

two European (for Europe Programme) or

Middle East & Africa properties (for MEA

Programme) covering 4 Directors Areas

MENTOR| Functional Vice President /Area GM

PROJECTS| 2 Business Driven Projects

supported by Vice President Operations

FIRST ROLE| (Assistant) Head of Department

AIM | A structured development program that

enables internal Finance talent and external

Finance graduates to effectively fast track to a

DIRECTOR OF FINANCE role within 5-8 years of

starting the program (performance based)

PERIOD| 36 months (2 * 12 months placement in

two EMEA properties covering all Finance parts).

3rd Year you will start in role and will complete

Chartered Institute of Management Accountants

MENTOR| Regional Director of Finance

PROJECTS: 2 Business Driven Projects

supported by Vice President Finance

FIRST ROLE| (Assistant) Finance Manager, Chief

Clerk

Page 15: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

WE OFFER YOU

HUMAN RESOURCES

Human Resources

Learning & Development

COMMERCIAL

Business Development & Sales

Groups, Conference & Events / Reservations

Hilton Meetings

Revenue Management Consolidated Centre.

OPERATIONS

Rooms: Front Desk . Housekeeping & Maintenance

Food & Beverage & Kitchen

Duty Management,

FINANCE & PROCUREMENT

AIM | A structured development program that

enables internal talent and external Operational

graduates to effectively fast track to an

OPERATONAL or COMMERCIAL HEAD OF

DEPARTMENT role within 18 months of starting

the program (performance based)

PERIOD| 18 months (2 * 9 months placement in

two properties covering all Operational or

Commercial aspects

MENTOR| Regional/Area General Managers

PROJECTS: 1 Business Driven Projects

supported by Regional/Area GM’s

FIRST ROLE| (Assistant) Front Office, Food &

Beverage or C&E Manager

Page 16: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

YOUR LEARNING & DEVELOPMENT

• Structured Learning

• Tailored Training

• International Experience

• Performance Reviews &

Feedback

• Excellent Networking

• Global Opportunities

• Career Progression

• Lots of Fun

Page 17: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

YOUR POTENTIAL CAREER PATH

3 days Hotel led modular program for Supervisors to build introductory management skills

1.600+ attendees per year

MDP 1Leadership 1

3 days Hotel led modular program for Team Leaders to build intermediarymanagement skills

1.200+ attendees per year

MDP 2Leadership 2

3 days program for Heads of Department to develop core leadership skills

450+ attendees per year

MDP 3Pro Active Leadership

36 months Graduate Development Program –first step on a fast track to be Finance Director in 5-8 years

12+ recruits per year

FINESSEFINANCE Graduate

Development Program

18 months Graduate Development Program –first step on a fast track to be GM in 5-8 years

50+ recruits per year

GMDP 1ELEVATOR Graduate

Development Program

9 months program to enable our identified talent to successfully transition to Hotel Ex.Committee

80+ attendees per year

GMDP 2Future

Director / Hotel

Executive Committee

9 months program to enable our identified talent to successfully transition to Hotel/General Manager

50+ attendeed per year

GMDP 3Future Hotel

& General Manager

Range or world class offerings to develop our GM population incl Excellence Program wit Cornell University

600+ GM’s ongoing

General Manager

Development

GLOBAL MANAGEMENT DEVELOPMENT PROGRAMS GLOBAL LEADERSHIP DEVELOPMENT PROGRAMS

EXTERNAL CANDIDATES

Page 18: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

INTERNSHIPS

• Human Resources Including Learning & Development MEA, Corporate Human Resources MEA, Talent Development MEA

• Business Development & Sales Including Groups, Conference & Events / Reservations, Hilton Meetings & Revenue, Revenue Management Consolidated Centre

• Operations Including Front Desk, Food & Beverage, Housekeeping, Duty Management, Kitchen & Maintenance

• Finance Including Income Audit, Accounts Payable & Accounts Receivable

• Regional Placements Including Procurement MEA, Brand Performance Support Full Service Brands

Page 19: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

WHAT CAN YOU EXPECT..?

• Structured Learning

• Tailored Training

• International Experience

• Performance Reviews & Feedback

• Excellent Networking

• Global Opportunities

• Considered as a Potential

• Career Progression

• Lots of Fun

Page 20: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

SOUTH AFRICA 2015

Conrad Pezula

3 learners

6 apprentices

5 interns

Hilton Cape

Town

5 learners

6 apprentices

15 interns

Page 21: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

SOUTH AFRICA 2015

Hilton Sandton

20 learners

9 Apprentices

20 interns

1 Elevator

1 Finesse

Hilton Durban

20 learners

9 Apprentices

25 interns

Page 22: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

OPPORTUNITIES OPEN TO YOU

Apprenticeship Diploma in Professional Cookery (3 years)

Block Release

(Hilton Sandton & Hilton Cape Town)

Interactive learning Centre

(Hilton Durban & Conrad Pezula) – distance learning

Work Integrated Learning (6 months)

Front Office

Food & Beverage

Business Centre

Housekeeping

Kitchen

Finance

HR

Page 23: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

Being extraordinary and going above and beyond for our guests has

helped us be a part of people’s lives for almost a century.

And we’re just getting started.

Join us, make extraordinary your ordinary, and help shape our next

century.

Page 24: MESSAGE FROM · 3 days Hotel led modular program for Supervisors to build introductory management skills 1.600+ attendees per year MDP 1 Leadership 1 Team Leaders to build intermediary

Stay updated on the latest news and information from Hilton Worldwide:

Facebook.com/hiltoncareers

Linkedin.com/company/hilton-worldwide

Twitter.com/hiltoncareers

Youtube.com/hiltonrecruitment