Michael MastSenior ArchitectApplications TechnologyOracle Corporation

System Management

Topics

Technology Update

Managing the E-Business Suite: – Monitoring and Control– Diagnostics and Troubleshooting– Configuration Management– System Maintenance

Q&A

Management Technology Update

Strategy

Improve E-Business Suite manageability by providing management tools and enhancing

E-Business Suite technologies.

Oracle Applications Manager 11i

System management console built directly into the E-Business Suite

Provides features for monitoring, administration, troubleshooting, maintenance, and configuration management.

Required for managing E-Business Suite releases 11.5.9+

Oracle Applications Manager 11i Releases

OAM 11i 2.0 was included in the 11i.7 and 11i.8 Rapid Install and Maintenance Pack

11i.9 includes OAM 11i 2.2

OAM 11i 2.2 is also available as mini-pack OAM.G for all 11i releases

Metalink Note 166762.1 is kept up to date with the latest release and patch information

Why upgrade to 2.2 from 2.0?

• Applications Dashboard• System Alerts• Patch Advisor• Patch Impact Analysis• Enhanced configuration views• Configuration Editor• Improved Forms Server management features• Extensibility with SQL Scripts • Improved supportability • Enhanced troubleshooting for Concurrent Managers • Improved Applications Usage Reports • Enhanced Oracle Workflow management features• Added responsibilities for finer grained access control• Oracle Diagnostics Integration• etc.

Related Technologies Built into the E-Business Suite

Oracle Diagnostics

Page Flow Logging

Oracle Applications Logging

Future Direction: Consolidated System Management Solution

Grid Control

Oracle Applications Manager 11i

E-Business Suite System N

Oracle Applications Manager 11i

E-Business Suite System 2

Oracle Applications Manager 11i

E-Business Suite System 1

…

•Monitor Multiple Systems

•Compare Systems

•Analyze Trends

•Etc.

•Control Applications Services

•Make configuration changes

•Diagnose and resolve system problems

•Patch impact analysis

•Etc.

E-Business Suite Management Plug-in

Management Pack for Oracle Applications

E-Business Suite related extensions for Enterprise Manager 8i and 9i

9iR2 was the terminal release

Management Pack features are now being built directly into Oracle Applications Manager 11i and Grid Control

Managing the E-Business Suite:

Monitoring and Control

Applications Dashboard

Drill down

End-to-End Details

Monitor and Control Application Tier Services

Monitor and Control Workflow

Applications Usage

Concurrent Processing System Reports

Future Direction: Extended Reports

System Alert Summary

Occurrence Context Details

Alert Notification Subscriptions

Dashboard Metric Alerts

Page Flow Logging

Page flow logging can be configured to capture page access data for JTF

Can be configured to capture different levels of data for specific applications, or specific business flows

No overhead to page access times

Integration with Oracle ClickStream

Page Flow Logging: Usage Summary

Detailed Usage Reports

Future Direction: Page Flow Logging Enhancements

Extend to capture data from OA Framework

Merged Reports with Forms Signon Auditing data

Future Direction: Expanded JServ Monitoring

Future Direction: Runaway Process Monitoring

Future Direction: Monitoring Security

Future Direction: Business Flows Oriented Monitoring

Future Direction: Monitoring via Grid Control

Future Direction: Monitoring via Grid Control

Managing the E-Business Suite:

Diagnostics and Troubleshooting

Oracle Diagnostics

Oracle Diagnostics provides a wide variety of diagnostic tests for system configuration, product functionality, business flows, etc.

Diagnostic tests created by Oracle Support and development identify problems and suggest solutions

Can be extended with custom diagnostic tests.

Diagnostics Dashboard

Administer Diagnostics

Future Direction: Oracle Diagnostics Enhancements

Links to diagnostics provided in context in OAM and the E-Business Suite

Run tests in batch mode

UI for designing custom diagnostic tests

Run outside of E-Business Suite

Oracle Applications Logging

When problems arise, logging can be enabled to varying levels of granularity for specific modules

Messages are logged to a central repository

Messages can be searched and viewed in Oracle Applications Manager

Oracle Applications Manager automatically links System Alerts to related log messages

Future Direction: Enhancements to Logging

New administration interface

Performance enhancements

Automatically capture error messages

Rule based control of logging and tracing

OAM 11i Troubleshooting Wizards

Troubleshooting wizards help:– Automate the collection of system information– Identify potential problems– Automate resolution

Current wizards include:– Concurrent Manager Recovery– Service Management Infrastructure– Stats Pack Report

Collect Information for Oracle Support

Future Direction: Support Cart Enhancements

Automated collection of “System Signature”

Data driven collections

Collaboration with Oracle Support

Managing the E-Business Suite:

Configuration Management

Edit System Configuration Parameters

Configuration History

Compare and Restore Settings

Future Direction: Configuration Editor Enhancements

Support for dependent parameter values

Support for customizations

Advanced Configuration Wizards– Convert to SSL– Convert to Forms Servlet– Set up Web Load Balancing– And more...

Explore E-Business Suite System Configuration

Find Configuration Problems

Future Direction: Grid Control

Configuration data for E-Business Suite Systems will be loaded into the Grid Control repository

Compare systems side by side

Alerts for policy violations

Managing the E-Business Suite:

System Maintenance

Tracking Periodic Maintenance Activities

Patching

Understand the patch level your system

Identify patches that need to be applied

Understand the impact of patches

Apply

Product Patch Sets

Search Applied Patches

File History

Future Direction: Patch Timing Reports

Patch Advisor

Patch Details

Patch Impact Analysis

Impact Details

Future Direction: Enhanced Patch Impact Analysis

Aggregate impact analysis of a patch combined with its prerequisites

Show affected menus paths, responsibilities, and users

Show affected functional tests

Future Direction: Patching Related Features

Automated download of InfoBundle

Automated patch download and merging

Monitoring of in-progress AD activities

Future Direction: Centrally Managed Patching

We want to hear your requirements!

Please visit DEMOGrounds Roundtable #3, look for the “Oracle Patch Tracking System” sign.

Future Direction: Cloning Automation

Managing the E-Business Suite:

Extensibility

Add Your Own Extensions

Summary

Oracle Applications Manager 11i 2.2 is now available as Mini-Pack OAM.G

Each OAM release expands the available features in areas such as:

– Monitoring and Administration– Diagnostics and Troubleshooting– Configuration Management– System Maintenance

In the future, OAM will be integrated with Grid Control

Oracle DEMOGrounds

Administration and Management pod– Oracle Applications Manager– Grid Control– Diagnostics

Roundtable #3– Migration and Upgrades – Installing and Cloning – Auto-Config – Oracle Patch Tracking System

www.oracle.com

E-Business Suite System Management– http://www.oracle.com/appsnet/technology/managing– Metalink Note 166762.1

Grid Control– http://www.oracle.com/enterprise_manager/

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