microsoft lync customer survey results

7
www.freedomcomms.com The Microsoft Lync Customer Survey September 2012

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Unified communications (UC) is a strong trend for the future of the workplace. The integration of email, IM, calendars, voice calling, desktops and interactive video into a single platform that users can access from anywhere and with any device, is set to transform communication in business. But how far are companies along the adoption curve? Freedom Communications recently asked ICT leaders across its UK customer base about their views on unified communications, where it sits in their priorities for the next 12 months, and the role the Microsoft Lync platform is set to take in their plans. The following are some key findings from the survey

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Page 1: Microsoft Lync Customer Survey Results

www.freedomcomms.com

The Microsoft LyncCustomer Survey

September 2012

Page 2: Microsoft Lync Customer Survey Results

Just under 3/4’s of leaders have considered, or already deployed a UC strategy…

Unified Comms is an IT priority

Page 3: Microsoft Lync Customer Survey Results

Unified Comms is an IT priority

…and of those considering,o 1/3 thought of it as an

immediate priorityo While 35% plan to invest

next year

Page 4: Microsoft Lync Customer Survey Results

Over 3 in 4 managers say the simplicity to integrate

Key Benefits of Lync

60% said its ability to integrate telephony with other comms platforms

Page 5: Microsoft Lync Customer Survey Results

The UC Challenges

60%

wanted voice ‘on’ at all times

Page 6: Microsoft Lync Customer Survey Results

Only one in three state budget as the main obstacle to a UC implementation

The UC Challenges

Page 7: Microsoft Lync Customer Survey Results

Want to know more?

This is just a sample of the type of insight within the Microsoft Lync Customer Survey report

For the full report or for more information about Freedom contact your account manager or [email protected]