migrating to alfresco part ii: the “how” – tools & best practices for renovating your ecm...

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ECM Migration & Renovation Series Mike Mahon – CEO [email protected] Kristen Harris – Director ECM Solutions [email protected]

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Page 1: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

ECM Migration &

Renovation Series

Mike Mahon – CEO [email protected]

Kristen Harris – Director ECM Solutions

[email protected]

Page 2: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Migrate to PART 1:

Page 3: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Last Time: ECM Renovation Agenda

Why migrate?

Do I have a problem? ECM today

What to do & not to do!

How much does it cost?

Page 4: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Renovation is critical

“Enterprises today are often faced with multiple content platforms

and repositories without an underlying strategy or technology to make

the data actionable. They need the ability to quickly and easily access

and repurpose information and make it available through self-service

channels.” Kenneth Chin, VP Gartner Research

Page 5: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

The Challenge

Business = Governance Security Reliability Scalability Connected

Happy Users

Lower Costs

Future-proof

Mobile

Cloud

Users = Ease of Use

Collaboration Data with me

Enough BP Easier Job

Mobile

Page 6: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

In case you missed PART 1:

http://www.alfresco.com/events/webinars/

moving-easyecm-migration-solutions-alfresco

http://www.ziaconsulting.com/migrate

Page 7: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

to Migrate PART 2:

Page 8: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

The “How” – Best Practices and Tools

A few case studies Breaking down the migration process Methodology

Tools & Techniques

The ROI

Page 9: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Met

hodo

logy

Discovery

Extraction

Transformation

Business Rules

Content Migration

Auditing & Indexing

Final Verification

Migration Methodology

Follow a framework Plan, plan, test, plan, GO!

Understand the strategic

and tactical implications of

the project

Page 10: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Met

hodo

logy

Discovery

Extraction

Transformation

Workflow Creation

Content Migration

Auditing & Indexing

Final Verification

Business Drivers

Key Requirements

Content Info • Checklist

Page 11: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Discovery

Content Info • Checklist

Volume of Data Provides

guidance for runtime of migration

Volume of Data

Page 12: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Discovery

Content Info • Checklist

Changes to Documents

Need to manage and

support incremental migration?

Volume of Data

Changes to Documents

Page 13: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Discovery

Content Info • Checklist

Metadata & Properties

How critical is the data about the

data?

Volume of Data

Changes to Documents

Metadata & Properties

Page 14: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Discovery

Content Info • Checklist

Sources of Content

Tool choice

and approach

Volume of Data

Changes to Documents

Metadata & Properties

Sources of Content

Page 15: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Discovery

Content Info • Checklist

Target Location Readiness

of platform

Volume of Data

Changes to Documents

Metadata & Properties

Sources of Content

Target Location

Page 16: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Discovery

Content Info • Checklist

Document lifecycle

Need for custom code?

Volume of Data

Changes to Documents

Metadata & Properties

Sources of Content

Target Location

Document lifecycle

Page 17: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Met

hodo

logy

Discovery

Extraction

Transformation

Business Rules

Content Migration

Auditing & Indexing

Final Verification

Getting the right content

(and supporting details) from

source systems

Details: structure, metadata,

categories, lists, users, groups,

permissions, and other legacy

ECM functions

Page 18: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Met

hodo

logy

Discovery

Extraction

Transformation

Business Rules

Content Migration

Auditing & Indexing

Final Verification

Stage and map content and

details to preserve or

repurpose

Page 19: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Met

hodo

logy

Discovery

Extraction

Transformation

Business Rules

Content Migration

Auditing & Indexing

Final Verification

What do we know about how

the content was being used?

1st validation of mapping and

serves as a critical checkpoint

Does it map to how the

content will be used?

Page 20: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Met

hodo

logy

Discovery

Extraction

Transformation

Business Rules

Content Migration

Auditing & Indexing

Final Verification

Target system preparations

completed (structure,

metadata, users, groups, etc.)

Insert / Load documents and

details into target ECM system

Page 21: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Met

hodo

logy

Discovery

Extraction

Transformation

Business Rules

Content Migration

Auditing & Indexing

Final Verification

Detailed audit trail of data

migration with error handling

and tracing

Ensure content can be found

and leveraged with indexing

Statistics and reporting

(how much do you require?)

Page 22: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Met

hodo

logy

Discovery

Extraction

Transformation

Business Rules

Content Migration

Auditing & Indexing

Final Verification

Review audit trail, errors, etc

Perform user validation and

testing

Plan and execute

decommissioning of legacy

systems

Page 23: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Experience & Methodology Are Critical! Assessment  

Extrac-on  

Valida-on/Cleanup  

Taxonomy  &  Metadata  Mapping  

User,  Roles,  Permissions  

Business  Rules  &  Workflow  

Migra-on  

Final  Valida-on  

Trust & Transparency

Quick Iterations

Embrace Change

One Team

Page 24: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Case Study: Knowledge Base

Volume of Data: Relatively small < 20,000 documents

Changes to Documents: Critical to not disrupt in-process editing and workflows

Metadata & Properties: All content and properties in legacy database

Sources of Content: Internally developed legacy database solution

Target Location: Alfresco Share (with UI customization)

Document lifecycle: Business rules and workflow were central to process

•  Customer support portal/knowledge articles •  Tool used: open source and custom export/import  

Page 25: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Case Study: Around the Enterprise

•  Information technology research and advisory company •  Enterprise ECM Renovation – removing legacy embedded ECM •  Tool used: various, depending on requirements  

Volume of Data: Medium 500,000+ documents

Changes to Documents: Some critical integrations with ERP and other systems

Metadata & Properties: many legacy document types, rules, and properties

Sources of Content: Documentum, share drives

Target Location: Alfresco Share (with minimal UI customization)

Document lifecycle: Depended upon source being migrated

Page 26: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Case Study: Millions of Documents

Volume of Data: Large, 25 million pdf documents

Changes to Documents: process needed to account for daily updates to data

Metadata & Properties: 15+ metadata fields to be preserved

Sources of Content: Lexis Nexis and legacy file systems

Target Location: Alfresco repository back-end; custom front-end

Document lifecycle: minimal support; only updates to documents

•  Public e-filing of state, district and local court documents •  Tool used: Bulk file system import

Page 27: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Bulk migrate files, metadata, and versions Mirror on-disk file system folders and files No/minimal auditing support

Lazy or “In Place” Migrations Virtual Repository used for discovery, framework, and migration of content and details Supports to/from many standard ECM systems with connectors

High Volume migration platform Full featured user interface with framework for all steps in migration Comprehensive audit and reporting

Tools & Techniques

Bulk File Import & Open Source Toolsets

Page 28: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

ROI: Getting Started Start with business justification Understanding & selling the ROI Don’t go it alone!

Assess  Current  Situa-on  

Determine  Costs    (HW,  people,  storage)  

Benefit  to  LOB  Cost  of  Doing  Nothing  

Break  it  Down  

Page 29: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Is It Expensive? Is it Risky?

Page 30: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Pricing  Guidelines  Es/mate  as  of  January  2014    

Small   Medium   Large   XL  

Number  of  Files   <=  400,000   <=  2,000,000   <=  4,000,000   >  4,000,000  

Number  of  Departments  Involved   <=  3   <=  8   <=  15   >  15  

Number  of  Users  Total   <=  500   <=  1,000   <=  4,000   >  4,000  

Number  of  Document  Types   <=  8   <=  15   <=25   >  25  

Number  of  Workflows  (number:average  steps)    

1:10   3:10   5:15   >  

Number  of  Integra-ons   <=  2   <=  4   <=  8   >  8  

Dura-on   2.5  –  3  Months   3  –  4  Months   4  –  6  Months   >>  

Licensing   $60,000   $120,000   $180,000   Custom  

Services  Cost   $80K  -­‐  $120K   $120K  -­‐  $240K   $240K  -­‐  $360K   Custom  

Note:  This  is  a  sizing  guideline,  each  variable  is  a  lever  that  adjusts  price.  Please  call  for  a  free  assessment  &  quote.  

Page 31: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Find us on the Web: http://www.ziaconsulting.com/resources http://www.ziaconsulting.com/migrate

http://www.contentpeople.com

Renovation Roadshow 2014 Atlanta – Thursday, January 30th New York City – Wednesday, February 12th Silicon Valley - Tuesday, March 4th

Details can be found on: http://www.ecmrenovation.com/

What’s Next?

Page 32: Migrating to Alfresco Part II: The “How” – Tools & Best Practices for Renovating your ECM System

Mike Mahon – CEO [email protected]

Kristen Harris – Director ECM Solutions

[email protected]

Questions?