missouri press association conversational news

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Engaging Community Newspaper Readers Joy Mayer @mayerjoy [email protected]

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Part of a workshop with the Missouri Press Association, July 2012. Why is social media important for community news? How will it enhance our relationship with our community or audience?

TRANSCRIPT

Page 1: Missouri Press Association conversational news

Engaging Community Newspaper Readers

Joy Mayer@mayerjoy

[email protected]

Page 2: Missouri Press Association conversational news

What is “social media”

@[email protected]

Page 3: Missouri Press Association conversational news
Page 4: Missouri Press Association conversational news

Before we start, let’s clear some things up.

Page 5: Missouri Press Association conversational news

1. Social media is not really about technology.

Page 6: Missouri Press Association conversational news

2. We can’t blame

technology for a lack of social

media.

Page 7: Missouri Press Association conversational news

3. Social media is not a

kind aof content.

Page 8: Missouri Press Association conversational news

4. Social media is not

always useful.

Page 9: Missouri Press Association conversational news

5. Social media is not a magic bullet

for revenue …

Page 10: Missouri Press Association conversational news

… but it will bring you readers’

attention and loyalty.

Page 11: Missouri Press Association conversational news

How can we design media to be social?

Page 13: Missouri Press Association conversational news

“Here’s something four-year-olds know: a screen without a mouse is missing something. Here’s something else they know: media that’s targeted at you but doesn’t include you may not be worth sitting still for. … They will just assume that media includes the possibilities of consuming, producing, and sharing side by side, and that those possibilities are open to everyone. How else would you do it?”

— Clay Shirky, Cognitive Surplus

Page 14: Missouri Press Association conversational news

Where’s the mouse?

Consume. Produce. Share.

Page 15: Missouri Press Association conversational news

“Mutualisation” at The Guardian

= a constant invitation

Model from @MegPickard

Page 16: Missouri Press Association conversational news

So where do we start?

Page 17: Missouri Press Association conversational news

Repeat after me:

It depends.

Page 18: Missouri Press Association conversational news

What do you do well? How does that translate

to digital?

Page 19: Missouri Press Association conversational news

Who is your community?

Your audience?

Page 20: Missouri Press Association conversational news

rjionline.org/news/community-engagement

Page 21: Missouri Press Association conversational news

Our core audience feels a connection

with us.

Page 22: Missouri Press Association conversational news

We actively reach beyond

our core audience.

Page 23: Missouri Press Association conversational news

Users feel invited to help

shape our agenda.

Page 24: Missouri Press Association conversational news

We alter what we cover, and how, based on what readers respond to.

Page 25: Missouri Press Association conversational news

We amplify voices besides

our own.

Page 26: Missouri Press Association conversational news

Our content reaches the

audience where, when and how

it’s most useful.

Page 27: Missouri Press Association conversational news

There are many ways readers can act on,

share and react to our content.

Page 28: Missouri Press Association conversational news

How do you measure success?