mmk ppt - multilingual website (9.20.16.final)translating vital documents and websites (sept. 2016)...

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Translating Vital Documents and Websites (Sept. 2016) Office on Equality & Access to the Courts ~ (808) 539-4860 ~ [email protected] 1 Melody Kubo Hawaii State Judiciary September 2016 2 Administrative Director of the Courts Intergovernmental & Community Relations Department Office on Equality and Access to the Courts We oversee programs and projects that provide access to the courts for all. We are the Judiciary’s Language Access Coordinator. 3 Challenges Challenges Website Lack of in-language resources for high demand languages Budget constraints 4 1 2 3 4

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Page 1: MMK PPT - Multilingual website (9.20.16.final)Translating Vital Documents and Websites (Sept. 2016) Office on Equality & Access to the Courts ~ (808) 539-4860 ~ oeac@courts.hawaii.gov

Translating Vital Documents and Websites (Sept. 2016)

Office on Equality & Access to the Courts ~ (808) 539-4860 ~ [email protected] 1

Melody KuboHawaii State Judiciary

September 2016

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Administrative Director of the Courts

Intergovernmental & Community Relations

Department

Office on Equality and Access to the Courts

We oversee programs and projects that provide access to the courts for all.

We are the Judiciary’s Language Access Coordinator.

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ChallengesChallenges

Website

Lack of in-language resources forhigh demand languages

Budget constraints

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Page 2: MMK PPT - Multilingual website (9.20.16.final)Translating Vital Documents and Websites (Sept. 2016) Office on Equality & Access to the Courts ~ (808) 539-4860 ~ oeac@courts.hawaii.gov

Translating Vital Documents and Websites (Sept. 2016)

Office on Equality & Access to the Courts ~ (808) 539-4860 ~ [email protected] 2

Pilot Language ID CardsAugust 2012

Pilot Language ID CardsAugust 2012

Language ID Cards Pilot Language ID Cards Pilot

• Adapted from State Civil DefenseEmergency Cards

• Instructions translated by volunteerinterpreters

• Disclaimer statement

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Judiciary website posting 8/16/12

Language ID Cards Pilot Language ID Cards Pilot

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Page 3: MMK PPT - Multilingual website (9.20.16.final)Translating Vital Documents and Websites (Sept. 2016) Office on Equality & Access to the Courts ~ (808) 539-4860 ~ oeac@courts.hawaii.gov

Translating Vital Documents and Websites (Sept. 2016)

Office on Equality & Access to the Courts ~ (808) 539-4860 ~ [email protected] 3

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Language ID Cards Pilot Language ID Cards Pilot

Language ID Cards were available free of charge (physical display at Wahiawa District Court)`

Sidebar Languages ListMarch 2013

Sidebar Languages ListMarch 2013

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Sidebar Languages ListSidebar Languages List

• Added list of language names toJudiciary homepage

• Sidebar languages list linked toNotice of Availability of LanguageServices and Language ID Cards

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Page 4: MMK PPT - Multilingual website (9.20.16.final)Translating Vital Documents and Websites (Sept. 2016) Office on Equality & Access to the Courts ~ (808) 539-4860 ~ oeac@courts.hawaii.gov

Translating Vital Documents and Websites (Sept. 2016)

Office on Equality & Access to the Courts ~ (808) 539-4860 ~ [email protected] 4

`

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Sidebar Languages Listdeployed 3/13/2013

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Language Access TabApril 2014

Language Access TabApril 2014

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Language Access TabLanguage Access Tab

Language Access Tab deployed April 2014

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Page 5: MMK PPT - Multilingual website (9.20.16.final)Translating Vital Documents and Websites (Sept. 2016) Office on Equality & Access to the Courts ~ (808) 539-4860 ~ oeac@courts.hawaii.gov

Translating Vital Documents and Websites (Sept. 2016)

Office on Equality & Access to the Courts ~ (808) 539-4860 ~ [email protected] 5

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Language Assistance PolicyLanguage Assistance Policy

http://www.courts.state.hi.us/services/language_assistance_services.html

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http://www.courts.state.hi.us/services/language_assistance_services.html

Language Access ServicesLanguage Access Services

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• Notice of Availability of LanguageServices

• Language ID Cards

Language Access ServicesLanguage Access Services

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How to Request an InterpreterHow to Request an Interpreter

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Page 6: MMK PPT - Multilingual website (9.20.16.final)Translating Vital Documents and Websites (Sept. 2016) Office on Equality & Access to the Courts ~ (808) 539-4860 ~ oeac@courts.hawaii.gov

Translating Vital Documents and Websites (Sept. 2016)

Office on Equality & Access to the Courts ~ (808) 539-4860 ~ [email protected] 6

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How to Request aSign Language InterpreterHow to Request aSign Language Interpreter

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How to Use a Court InterpreterHow to Use a Court Interpreter

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Tips on Going to CourtTips on Going to Court

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Self-Help CentersSelf-Help Centers

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Page 7: MMK PPT - Multilingual website (9.20.16.final)Translating Vital Documents and Websites (Sept. 2016) Office on Equality & Access to the Courts ~ (808) 539-4860 ~ oeac@courts.hawaii.gov

Translating Vital Documents and Websites (Sept. 2016)

Office on Equality & Access to the Courts ~ (808) 539-4860 ~ [email protected] 7

Language-Specific Webpages

April 2014

Language-Specific Webpages

April 2014

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Language Specific WebpagesLanguage Specific Webpages

Click on a language on sidebar languages list,to get to a webpage with resources translated into that language

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Language Specific WebpagesLanguage Specific Webpages

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