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Universiti Tunku Abdul Rahman

Manual Title: New Student Computing Guide

Manual Num ber: MN -SODEMC-043 Rev No: 0 Effective Date: 29/05/2009 Page No: 1 of 26

TABLE OF CONTENTS

1.0

The Basic ..................................................................................................................................................................................2

1.1 UTAR Network ID ....................................................................................................................................... 21.2 UTAR Portal .................................................................................................................................................. 4

1.2.1 Home ............................................................................................................................................... 81.2.2 My Course .................................................................................................................................... 101.2.3 My Co-Curriculum ....................................................................................................................... 161.2.4 My Account................................................................................................................................... 181.2.5 My Info Gateway.......................................................................................................................... 211.2.6 My Billing....................................................................................................................................... 211.2.7 Log Out ........................................................................................................................................ 21

1.3 Student E -Mail............................................................................................................................................221.4 Web-Based Learning Environment (WBLE) ....................................................................................23

2.0 Help Desk............................................................................................................................................................................... 243.0 New Student Checklist .................................................................................................................................................... 25Appendix A........................................................................................................................................................................................ 26General Rules ......................................................................................................................................................26

Rules of Use of Facil it ies..................................................................................................................................26

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This guide was created to give you an idea of the electronic resources that are available at Universiti TunkuAbdul Rahman (UTAR).

1.0 The Basic

1.1 UTAR Network ID

UTAR Network ID is your key to UTARs technology services including Computer Labs, Student Portal,

WBLE, Email and more. You are given your username and default password upon admission to theuniversity.

Your User name:Student Identification Number (Without alphabetical)

Your Default Password:New Identification Card Number (NRIC no. with hyphen)

Log on to: UTARICT (Default)

Example: 07UBB00200

Username: 0700200

Password: 760911-01-2200 (with hyphen)

Log on to:UTARICT

It is very important that passwords remain confidential, as you are responsible for the operation of theaccount.

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Once you have successfully logged onto UTAR network computing, you will see the screen below .Your Student Identification Number, Full Name, Login Time, Current Time as well as your

Internet Access Hours Balance will be displayed on top of the screen.

NOTE

You should logout when you are finished with your task. If you have forgotten logout, your UTAR

Network ID will be automatically locked by the system. Once your UTAR Network ID is locked,you will not be able to access any networked computer at the university.

The only way to "Unlock" a locked UTAR Network ID is to contact our local computing helpdesks at your faculty.

LOGOUT

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1.2 UTAR Portal

To login to Student Portal, follow these steps:

Step 1 Go to http://www.utar.edu.my and then click on the UTAR Portal link next to theSearch bar.

Step 2 Enter your username (Student Identification Number)

Step 3 Enter your password (New Identification Card Number with Hyphen)

Step 4 Click Login to access StudentPortal.

NOTE

If you have forgotten your password, you must visit your local computing help desk in person to

have it reset by presenting your Student ID Card.

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When you log on for the first time, you will be prompted to read the Terms of Usage of theInformation and Communication Technology Centre (ICTC).

Step 1 Scroll down to read the Terms of Usage carefully.

Step 2 Check the checkbox to indicate that you have read, understand and accept the

preceding paragraph.

Step 3 If you agree to our terms, click I Accept to continue.

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Once you have accepted the Terms of Usage of the Information Communication and TechnologyCentre (ICTC), you will be asked to verify your personal information that is currently held in

Universitys database. You only need to enter this information once ; thereafter it will be used for theUniversity official matters and documents including your examination results, transcript and UniversityCertificate.

NOTE

Please note that you will not be able to update your personal information once you havesubmitted this online verification form. Thus, you should contact Department of Admissions

and Credit Evaluation(DACE) for amendments.

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Services provided on the Student Portal

When you login to the Student Portal, you will see six (6) tabs across the top of the page.

Tab Name Description

1. Home New services to students including announcement, convocation,

USSDC Programm es, Student Code of Conduct, VerificationExercise, UTAR Survey etc.

2. My Course Information to support students in managing their programme of

study. Includes details about academic calendar, academic honours,course syllabus, examination as well as timetable.

3. My Co-Curriculum Information and news from your society including regulations onsocieties and student activities and society committee member list

information.

4. My Account A space for student to view their personal profile, change theirpassword, register for WAP services and link to email account.

5. My Info Gateway Provides a gateway to other web-based services such as Web-Based

Learning Environment (WBLE), UTAR Library OPAC, e-newspaperslinks etc.

6. My Billing To enables students to view and print student bills as well as makes

electronic payment via Public Bank's Internet Banking Service .

7. Log Out To clear your browsers session and log out from Student Portal.

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1.2.1 Home

a. Announcements

You can get the latest news for important information from your University administration. Its yourresponsibility to read and attend to the announcement published for the students.

b. [Month & Year] Convocation

You may view the detailed information about convocation ceremonies, etc.

c. SSCU Programmes

This programme enables students to acquire important work-related skills such asCommunication skills, Leadership and Team-building skills, Emotional Intelligence, Thinking Skills

and Entrepreneurial & Innovative skills. Please feel free to visit this programme, and download theRegistration Form and email it to the SSCU email.

d. Student Code of Conduct

The Student Code of Conduct is applicable to all students, undergraduate and graduate atUniversiti Tunku Abdul Rahman. The purpose of the Student Code of Conduct is to provide

guidelines for appropriate student behaviour essential to the UTAR community and its educationalmission.

e. Verification Exercise

To view previously submitted personal information, click on Verification Exercise . You will not

be able to change any previous information for your personal profile that has already beensubmitted. In case of an error in your personal profile, please contact Department of

Admissions and Evaluation (DACE) for amendments.

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f. UTAR Survey

At the end of the course semester, you will be asked to provide feedback on your experience of

studying and teaching performance of your lecturers . There are two (2) evaluation forms used atUTAR.

Student Feedback on Unit Evaluation form

Student Evaluation of Lecturer Teaching Performance Form

Any answers and comments you made are anonymous to your course lecturers.

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1.2.2 My Course

a. Academic Calendar

This page contains the official University Academic Calendar. The calendar is a comprehensiveguide to semester dates (examination, study weeks, and semester breaks) and Public Holidaysthrough out the year.

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b. Academic Honours

You may view a list of students who have excellent academic achievements at each respective

faculty of each semester.

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d. Credit Unit

You can check the status of your unit exemption, internal credit transfer and unit(s) repeats or

resits at the stipulated date and time.

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e. Examination

Use this module to download past exam paper for entire course, check grades, view examination

assessments & awards, regulations and location.

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f. Timetable

The timetable for your courses is provided in this page. In any cases, you fail to view your

timetable, please check with your nearest Faculty General Officer.

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1.2.3 My Co-Curriculum

a. Society Announcements

Get the most current and comprehensive information on your joined society activities.

b. Society Committee Member

This page contains a list of committee members and contact details of the society. You also canrecruit new members within a stipulated period if you have granted permission to recruit member.

NOTE

Only students who have joined a society as a member can view their members list. If the societyyou have joined is not shown on this page, you should contact your nearest Department of

Student Affairs - Division of Clubs & Societies. Otherwise, you will not be entitled for Student

Testimonial when you graduate.

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c. Society MaintenanceStudent who is elected as a Secretary or Chairman in a particular society will automatically

have permission to access this module. It allows students to view or edit the detailed contactmember information as well as to generate a payment report.

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1.2.4 My Account

a. My Profile

View your personal information and addresses. Its your responsibility to keep your details up todate by informing Department of Admissions and Credit Evaluation (DACE) if there are

changes to your profile e.g. addresses.

b. My Email

Refer to 1.3 (Student E-mail).

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c. Change Password

You can change your password at any time. Our system may take up to 2 hours for your new

password to be put in place depends on your campus location.

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d. Set WAP Pin

You are required to register before using this service. Once you have registered, you can

immediately enjoy our services that include:

Supplementary Examination Result Enquiry

Main Examination Result Enquir y

Our WAP site address can be reached from mobile device at http://wap.utar.edu.my.

NOTE

To use UTAR WAP services, you must have a WAP enabled mobile phone and then

configure your mobile phone to use GPRS based on your mobile service providerssettings.

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1.2.5 My Info GatewayThis page provides a gateway to other web-based services such as Web-Based Learning

Environment (WBLE), UTAR Library OPAC, e-newspapers links etc.

1.2.6 My Billing

This page enables the students to view and print the current bill, overdue bill as well as the paymenthistory. For more information, please download the User Guideunder My Billing tab.

1.2.7 Log Out

To ensure system security, you should Logout from the Student Portal once you have completed

your tasks to prevent unauthorised personnel from accessing the system using your ID.

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1.3 Student E-Mail

As a new student, you are given a student email account that serves as the primary means ofcommunication between you and the University. You will receive 2 MB of space for email with thisaccount. The default address format [email protected].

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1.4 Web-Based Learning Environment (WBLE)WBLE is a web-based tool that facilitate teaching and learning through the Internet. Through WBLE,

you can obtain course materials, assignment and work from instructor. Access tohttp://wble.utar.edu.my with your username and password.

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2.0 Help DeskThe Help Desk is open from 8.30am until 5.00m Monday to Fr iday, 8.30am to 1.00pm Saturday to provide

personalized assistance to you. Help Desks provide support for student queries relating to:

Assistance to access the UTAR computing network, Internet, email, Student Portal etc

Top up of extra Internet access hours

Check your Internet usage

Registration for Wireless Internet Access

Technical support PC and Printer in the Lab

Collection of New/Replacement Student ID card

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3.0 New Student Checklist

1. Take your photo for Student Identification card at the designated photo booth during orientation week.

2. Log onto the UTAR computing network for the first time with your username and default password.

3. Go to UTAR Portal at https://portal.utar.edu.my/loginPage.jsp with your username and default

password.

4. Familiarise yourself with the services in the student portal.

5. Change your password.

6. Activate your email account.

7. Set your WAP for enquiry of the supplementary exam candidate and main exam result.

8. Check the notice board whether your Student Identification card is ready to collect.

9. Get you student ID at your respective faculty after new student orientat ion.

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