9 – 3.5mm line jack• Connecttoaudiooutputdevice(optional).

10 – micro SD card slot11 – LED indicators

• Flashorangeandbluealternatelywhenthecameraunitisinpairingmode.

• OrangeissteadyonwhenthecameraunitisconnectingtotheInternet.

• Orangeandbluearesteadyonwhenthecameraunitisidle.

• Flashorangeandblueslowlyduringvideostreaming.

• Flashorangeandbluequicklyandalternatelywhenthecameraunitisupdatingitsfirmware.

12 – Volume –• Presstodecreasethespeakervolume.

Volume +• Presstoincreasethespeakervolume.

13 – Pair/reset button• Pressandholdforthreesecondstoenterpairingmode.

What’s in the box

YourIPcamerapackagecontainsthefollowingitems.Saveyoursalesreceiptandoriginalpackagingintheeventwarrantyserviceisnecessary.

2.4GHz Pan and Tilt IP Wi-Fi Camera

Installation guide

VC931 VC931-12

VC9311-112 VC9311-122

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Overview

1 – Light sensor2 – Infrared LEDs

• Allowyoutoseeclearlyinadarksurrounding.

3 – Camera lens4 – Microphone5 – Antenna

• ConnecttorouterwithWi-Fi.

6 – Speaker7 – Power jack8 – Ethernet port

• ConnecttorouterwithaRJ45networkcable(optional).

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Test the location for IP Camera

Beforeyouinstallyourcameraunit,youneedtotestwhichofyourselectedmonitoringareaswithinthehousehavegoodWi-Fisignalstrength.Youcanuseyourmobiledevice’sWi-Fisignalstrengthindicatortoassistinchecking.Onceyouhaveidentifiedthesuitablelocation,youcaninstallyourcameraunit.AdjustthedistancebetweenyourcameraunitandtheWi-Firouterifneeded.

TIP

• Dependingonsurroundingsandobstructingfactors,suchastheeffectdistanceandinternalwallshaveonsignalstrength,youmayexperiencereducedWi-Fisignal.ToimprovetheWi-Fisignalstrength,adjustthedistanceordirectionofyourmobiledevice.Checkwithyourmobiledeviceagain.

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WIFI MAC:0012A4A3CE4

LAN MAC:00122A4A3CE5

S/N:VM500006007Model:VC931

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Requirements

Makesureyoursystemincludesthefollowingcomponents,andtheymeettheminimumrequirement.

Smartphones/tablets

• Android®oriOSdeviceswith3G/4Gmobilecommunication.

• Android4.4orlater;oriOS8.0orlater.

Network Wi-Fi

Wi-Firouter 2.4GHzIEEE802.11b/g/n

Internetconnection Atleast1.0Mbpsuploadbandwidthpercamera

Videocodec H.264

microSDcard(optional)

SupportClass4orhigher,withstoragecapacityupto32GB

How the system works

TheWi-Firouter(notincluded)providesInternetconnectivitytoyourcamera.ItservesasacommunicatingchannelbetweenyourcameraandMyVTech Camsmobileapp,allowingyoutomonitorand/orcontrolyourcamerathroughtheappwhereveryouare.

1microSDcardforVC9311-112/VC9311-122(pre-installedinthecameraunit)

ConnectYoucanchoosetosetupthecameraunitfordesktopusage,wallmountingorceilingmounting.

NOTES

• Useonlythecamerapoweradaptersuppliedwiththisproduct.

• Makesuretheelectricaloutletisnotcontrolledbywallswitch.

• Thepoweradapterisintendedtobecorrectlyorientedinaverticalorfloormountposition.Theprongsarenotdesignedtoholdthepluginplaceifitispluggedintoaceiling,under-the-tableorcabinetoutlet.

• Makesurethecameraunitandthepoweradaptercordareoutofreachofchildren.

Connect the IP CameraWi-Fi connection

NOTES

• BeforeyouconnecttheIPcamera,makesureyouhaveInternetaccessandaWi-Firouter(IEEE 802.11 b/g/n).DatachargesapplyandserviceplanmayvaryforInternetaccess.Routerisnotincluded.

• Donotpluginthenetworkcable.• TomaintaincompliancewiththeFCC’sRFexposure

guidelines,placetheIPcameraatleast20cmfromnearbypersons.

1. Connectthepoweradaptertothecameraunitandapowersupply.

2. Placethecameraunitatadesiredplace.

NOTES

• ToturnofftheIPcamera,unplugthecameraunitfromthepowersupply.

Cable connection (optional)AfteryouhavepairedthecameraunitwithyourmobiledeviceviaWi-Fi,youcanconnectthecameraunittotheInternetusingthenetworkcabletooptimizeyourInternetconnection.Refertotheonlineappmanualfortheinstructionsonhowtopairyourcameraunitwithyourmobiledevice.

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Go to www.vtechphones.com to register your product for enhanced warranty support and latest VTech product news.

CongratulationsonpurchasingyournewVTechproduct.BeforeusingthisIPcamera,pleasereadImportant safety instructions.Forsupport,shopping,andeverythingnewatVTech,visitourwebsiteatwww.vtechphones.com.

Operating rangeTheoperatingrangeoftheIPCameraisupto1,000feetoutdoorsor150feetindoors.Theactualoperatingrangemayvarydependingontheenvironmentalconditionsandotherinterferencessuchaswalls,doorsandotherobstructions.

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Installationguide Importantsafetyinstructions

Quickstartguide

Set up IP camera

AfteryouhaveconnectedtheIPcamera,refertotheQuickstartguideincludedinyourpackagetosetupyourcamera.

IPcamerasetup:

• Installmobileapp• Createcameraaccount• Addcamera

Protect your privacy and online security

VTechcaresaboutyourprivacyandpeaceofmind.That’swhywe’veputtogetheralistofindustry-recommendedbestpracticestohelpkeepyourwirelessconnectionprivateandyourdevicesprotectedwhenonline.Werecommendyoucarefullyreviewandconsidercomplyingwiththefollowingtips.

Ensureyourwirelessconnectionissecure.• Beforeinstallingadevice,ensureyourrouter’s

wirelesssignalisencryptedbyselectingthe“WPA2-PSKwithAES”settinginyourrouter’swirelesssecuritymenu.

Changedefaultsettings.• Changeyourwirelessrouter’sdefaultwireless

networkname(SSID)tosomethingunique.• Changedefaultpasswordstounique,strong

passwords.Astrongpassword:- Isatleast10characterslong.

- Iscomplex.

- Doesnotcontaindictionarywordsorpersonalinformation.

- Containsamixofuppercaseletters,lowercaseletters,specialcharactersandnumbers.

Keepyourdevicesuptodate.

• Downloadsecuritypatchesfrommanufacturersassoonastheybecomeavailable.Thiswillensureyoualwayshavethelatestsecurityupdates.

• Ifthefeatureisavailable,enableautomaticupdatesforfuturereleases.

DisableUniversalPlugandPlay(UPnP)onyourrouter.

• UPnPenabledonaroutercanlimittheeffectivenessofyourfirewallbyallowingothernetworkdevicestoopeninboundportswithoutanyinterventionorapprovalfromyou.Avirusorothermalwareprogramcouldusethisfunctiontocompromisesecurityfortheentirenetwork.

Formoreinformationonwirelessconnectionsandprotectingyourdata,pleasereviewthefollowingresourcesfromindustryexperts:

1. FederalCommunicationsCommission:WirelessConnectionsandBluetoothSecurityTips–www.fcc.gov/consumers/guides/how-protect-yourself-online.

2. U.S.DepartmentofHomelandSecurity:BeforeYouConnectaNewComputertotheInternet–www.us-cert.gov/ncas/tips/ST15-003.

3. FederalTradeCommission:UsingIPCamerasSafely–https://www.consumer.ftc.gov/articles/0382-using-ip-cameras-safely.

4. Wi-FiAlliance:DiscoverWi-FiSecurity–http://www.wi-fi.org/discover-wi-fi/security.

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General product care

Tokeepthisproductworkingwellandlookinggood,followtheseguidelines:• Avoidputtingitnearheatingappliancesand

devicesthatgenerateelectricalnoise(forexample,motorsorfluorescentlamps).

• DONOTexposeittodirectsunlightormoisture.

• Avoiddroppingtheproductortreatingitroughly.

• Cleanwithasoftcloth.• DONOTimmersethecameraunitinwater

anddonotcleanitunderthetap.• DONOTusecleaningsprayorliquidcleaners.• Makesurethecameraunitisdrybeforeyou

connectittothemainsagain.

Storage

WhenyouarenotgoingtousetheIPcameraforsometime,storethecameraunitandtheadapterinacoolanddryplace.

Specificationsaresubjecttochangewithoutnotice.©2017VTechCommunications,Inc.Allrightsreserved.11/17.VC931X-X_IG_V3.0Documentordernumber:96-011758-030-100

Technical specifications

Frequency Cameraunit:2412-2462MHz

Channels 11

Nominaleffectiverange

MaximumpowerallowedbyFCCandIC.Actualoperatingrangemayvaryaccordingtoenvironmentalconditionsatthetimeofuse.

Powerrequirement

Cameraunitpoweradapter:

Input:100-240VAC50/60Hz

Output:5VDC1500mA

AndroidTMisatrademarkofGoogleInc.IOSisatrademarkorregisteredtrademarkofCiscointheU.S.andothercountriesandisusedunderlicense.

Limited warrantyWhat does this limited warranty cover?ThemanufacturerofthisVTechProductwarrantstotheholderofavalidproofofpurchase(“Consumer”or“you”)thattheProductandallaccessoriesprovidedinthesalespackage(“Product”)arefreefromdefectsinmaterialandworkmanship,pursuanttothefollowingtermsandconditions,wheninstalledandusednormallyandinaccordancewiththeProductoperatinginstructions.ThislimitedwarrantyextendsonlytotheConsumerforProductspurchasedandusedintheUnitedStatesofAmericaandCanada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?Duringthelimitedwarrantyperiod,VTech’sauthorizedservicerepresentativewillrepairorreplaceatVTech’soption,withoutcharge,aMateriallyDefectiveProduct.IfwerepairtheProduct,wemayuseneworrefurbishedreplacementparts.IfwechoosetoreplacetheProduct,wemayreplaceitwithaneworrefurbishedProductofthesameorsimilardesign.Wewillretaindefectiveparts,modules,orequipment.RepairorreplacementoftheProduct,atVTech’soption,isyourexclusiveremedy.VTechwillreturntherepairedorreplacementProductstoyouinworkingcondition.Youshouldexpecttherepairorreplacementtotakeapproximately30days.

How long is the limited warranty period?ThelimitedwarrantyperiodfortheProductextendsforONE(1)YEARfromthedateofpurchase.IfVTechrepairsorreplacesaMateriallyDefectiveProductunderthetermsofthislimitedwarranty,thislimitedwarrantyalsoappliestotherepairedorreplacementProductforaperiodofeither(a)90daysfromthedatetherepairedorreplacementProductisshippedtoyouor(b)thetimeremainingontheoriginalone-yearwarranty;whicheverislonger.

What is not covered by this limited warranty?Thislimitedwarrantydoesnotcover:1. Productthathasbeensubjectedtomisuse,

accident,shippingorotherphysicaldamage,improperinstallation,abnormaloperationorhandling,neglect,inundation,fire,waterorotherliquidintrusion;or

2. Productthathasbeendamagedduetorepair,alterationormodificationbyanyoneotherthananauthorizedservicerepresentativeofVTech;or

3. Producttotheextentthattheproblemexperiencediscausedbysignalconditions,networkreliability,orcableorantennasystems;or

4. Producttotheextentthattheproblemiscausedbyusewithnon-VTechaccessories;or

5. Productwhosewarranty/qualitystickers,productserialnumberplatesorelectronicserialnumbershavebeenremoved,alteredorrenderedillegible;or

6. Productpurchased,used,serviced,orshippedforrepairfromoutsidetheUnitedStatesofAmericaorCanada,orusedforcommercialorinstitutionalpurposes(includingbutnotlimitedtoProductsusedforrentalpurposes);or

7. Productreturnedwithoutavalidproofofpurchase(seeitem2onthenextpage);or

8. Chargesforinstallationorsetup,adjustmentofcustomercontrols,andinstallationorrepairofsystemsoutsidetheunit.

How do you get warranty service?ToobtainwarrantyserviceintheUSA,pleasevisitourwebsiteatwww.vtechphones.comorcall1-844-848-8324(1-844-84-VTECH).InCanada,gotowww.vtechcanada.comorcall1-888-211-2005.

NOTE:Beforecallingforservice,pleasereviewtheuser’smanual-acheckoftheProduct’scontrolsandfeaturesmaysaveyouaservicecall.

Exceptasprovidedbyapplicablelaw,youassumetheriskoflossordamageduringtransitandtransportationandareresponsiblefordeliveryorhandlingchargesincurredinthetransportoftheProduct(s)totheservicelocation.VTechwillreturnrepairedorreplacedProductunderthislimitedwarranty.Transportation,deliveryorhandlingchargesareprepaid.VTechassumesnoriskfordamageorlossoftheProductintransit.IftheProductfailureisnotcoveredbythislimitedwarranty,orproofofpurchasedoesnotmeetthetermsofthislimitedwarranty,VTechwillnotifyyouandwillrequestthatyouauthorizethecostofrepairpriortoanyfurtherrepairactivity.YoumustpayforthecostofrepairandreturnshippingcostsfortherepairofProductsthatarenotcoveredbythislimitedwarranty.

What must you return with the Product to get warranty service?1. Returntheentireoriginalpackageand

contentsincludingtheProducttotheVTechservicelocationalongwithadescriptionofthemalfunctionordifficulty;and

2. Includea“validproofofpurchase”(salesreceipt)identifyingtheProductpurchased(Productmodel)andthedateofpurchaseorreceipt;and

3. Provideyourname,completeandcorrectmailingaddress,andtelephonenumber.

Frequently asked questionsBelowarethequestionsmostfrequentlyaskedabouttheIPcamera.Ifyoucannotfindtheanswertoyourquestioninthebelowtable,visitourwebsiteatwww.vtechphones.comorcall1-844-848-8324(1-844-84-VTECH)forcustomerservice.

TheLEDsontheIPcameraaretoobright.CanIturnthemoff?

YoucanturnofftheLEDsofyourIPcamera.ReadtheOnline LED indicationsectionunderCamera settingsintheonlineappmanualforinstructions.

WhydoestheIPcameranotrespondnormally?

Trythefollowing(intheorderlisted)forcommoncure:

1.Disconnectthepowertothecameraunit.

2.Waitafewminutesbeforeconnectingpowerbacktothecameraunit.

3.Runthemobileappagain.

Whyismyscreeninblackandwhite?

TheIPcamerahasalightsensorthatmeasurestheambientlight.Whentheambientlightisdim,suchasduringnighttimeorinadarkroom,thecameraactivatesitsinfraredLEDs,anddisplaysthecameraviewinblackandwhite.

WhydoesmyIPcamerashowoffline?Whyistheconnectionlosteverynowandthen?

ThecameraunitmaylosetheInternetconnection.Checkyournetworkandtheroutersetting.

OtherelectronicproductsmaycauseinterferencewithyourIPcamera.TryinstallingyourIPcameraasfarawayfromtheseelectronicdevicesaspossible.

Other limitationsThiswarrantyisthecompleteandexclusiveagreementbetweenyouandVTech.ItsupersedesallotherwrittenororalcommunicationsrelatedtothisProduct.VTechprovidesnootherwarrantiesforthisProduct.ThewarrantyexclusivelydescribesallofVTech’sresponsibilitiesregardingtheProduct.Therearenootherexpresswarranties.Nooneisauthorizedtomakemodificationstothislimitedwarrantyandyoushouldnotrelyonanysuchmodification.

State/ProvincialLawRights:Thiswarrantygivesyouspecificlegalrights,andyoumayalsohaveotherrights,whichvaryfromstatetostateorprovincetoprovince.

Limitations:Impliedwarranties,includingthoseoffitnessforaparticularpurposeandmerchantability(anunwrittenwarrantythattheProductisfitforordinaryuse)arelimitedtooneyearfromthedateofpurchase.Somestates/provincesdonotallowlimitationsonhowlonganimpliedwarrantylasts,sotheabovelimitationmaynotapplytoyou.InnoeventshallVTechbeliableforanyindirect,special,incidental,consequential,orsimilardamages(including,butnotlimitedtolostprofitsorrevenue,inabilitytousetheProductorotherassociatedequipment,thecostofsubstituteequipment,andclaimsbythirdparties)resultingfromtheuseofthisProduct.Somestates/provincesdonotallowtheexclusionorlimitationofincidentalorconsequentialdamages,sotheabovelimitationorexclusionmaynotapplytoyou.

Please retain your original sales receipt as proof of purchase.

Pair new IP camera

YoucanaddorreplaceanyIPcameras.

TheWirelessMonitoringfamilyincludesIPcamerasVC921andVC931,whichcanbepurchasedseparately.TheycanbepairedtoyourcameraaccountwiththeMyVTech Camsmobileapp,forexample,youcanhaveacombinationofVC921andVC931.Youcanpairamaximumof10IPcamerastoyourcameraaccount.

Formoredetails,refertotheonlineappmanualsofVC921orVC931intheHelppageofthemobileapp.

Connect to audio output device (optional)

YourIPcamerahasabuilt-inspeaker.Youcanalsoconnectanexternalself-poweredspeakertoyourcameraunitforextrasoundquality.

AUDIO IN

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4. Placethecameraunitonthewallmountbracket,andthenslideitforwarduntilitlocksintoplace.

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5. Connectthepoweradaptertothecameraunitandapowersupplynotcontrolledbyawallswitch.

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Insert micro SD card (optional)

YourIPcameracancapturevideosofthemonitoringareawhenmotionisdetected.YoucanchoosetosavethevideostoamicroSDcard.IfyoupurchasedVC9311-112orVC9311-122,a16GBmicroSDcardispre-installedinyourcameraunit.

NOTES

• YourIPcamerasupportsClass4orhighermicroSDcard,withstoragecapacityupto32GB.

CAUTION

• PriortoinsertingorejectingthemicroSDcardinstalledinyourIPcamera,thecameramustbepoweredoff.Topoweroff,unplugthecamerafromthepowersupply.

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Mount the IP Camera (optional)

1. Placethewallmountbracketonawallorontheceiling,andthenuseapenciltomarktwoholesinparallel.

2. Removethewallmountbracketandthendrilltwoholesinthewallorontheceiling(7/32”drillbit).• Ifyoudrilltheholesintoanobjectotherthana

stud,insertthewallanchorsintotheholesandtapgentlyontheendswithahammeruntilthewallanchorsareflushwiththewall.

3. Aligntheholesonthewallmountbracketwiththescrewsonthewallorontheceiling.Tightenthescrewsintheholes.