mobile roaming 2011 brochure-hr

7/31/2019 Mobile Roaming 2011 Brochure-HR

1/6

19TH ANNUAL

REGISTRATION HOTLINE+44 (0) 20 7017 5506

Informa Telecoms & Media is part of Informa plc which is quoted on the London Stock Exchange under the Media

section and has offices in: Australia Austria Brazil Belgium Dubai France Germany Hong Kong India Malaysia Netherlands Norway Singapore Spain Sweden Switzerland United Kingdom USA

Produced by:

Endorsing Associations: Media Partners:

EMEA'S

UNDISPUTED

LEADINGROAM

ING

EVENT

www.roamingconference.com

Glyn Baker

Vice President

Business

Development &

Innovation

Deutsche Telekom

Jacques Bonifay

CEO

Transatel

Mark Falcon

Head of Economic

Regulation

Three

Maria Mehrens

Head of Roaming

and International

Services

Telefonica O2

Jesper Schlichtkrull

Director - Global

Roaming Partner

Accounts

TDC

Jason Bellman

Director MVNO and

Wholesale Operations

Everything

Everywhere

Bernd Hoogkamp

Director Mobile Sales

& New Business

TeliaSonera

Muhammad Adil

Haneef

Head of International

Roaming

Mobilink

Vesa Terv

Acting Head of Unit B2

- Implementation of

Regulatory Framework,

DG Infso

European

Commission

Emanuele Vadilonga,

Head of Regulatory

Affairs,

BT Global Services

Uwe Becker

Managing Director

Mobi GmbH

Erszebet Fitori

Director Regulatory

Affairs

ECTA

FRIDAY 18 NOVEMBER

Post-Conference Workshop:

Roaming with LTE:the Reality of ImplementationLed by Syniverse

Bronze Sponsor: Industry Sponsor: Associate Sponsors:

FREE PLACES FOR OPERATORS & MVNOS*Contact [email protected]

MOBILEROAMINGWORLD SUMMIT 201116-17 NOVEMBER 2011 HYATT REGENCY LONDON - THE CHURCHILL

TUESDAY 15 NOVEMBER

Separately Bookable: Regulation

Special Focus Day

An excellent networking opportunity with extremely relevant information being presented."Editor Global Telcom News Roaming World Summit 2010

PLUS:

PLUS:

Join us to learn about:

Preparing for the structural implications of the

latest EU regulations

Managing data pricing and demand as tablet

penetration increases

Working with WiFi: the challenges and

opportunities

Evolving hubbing in the European market

Changing the roaming market structure: the rise

of the MVNO and its ramifications

40+ Speakers Featuring 20+ OperatorCase Studies including:

8445 Mobile Roaming 2011 Brochure_6438 Mobile Roaming 2011 Brochure 18/08/2011 11:06 Page 1


2/6

Book Now! Visit www.roamingconference.com

EC proposes structure toend roaming regimePaul Lambert, Senior Analyst,

Informa Telecoms & Media

The proposals announced early July by theEuropean Commission (EC) will effectivelyend the European Union mobile roamingmarket as it stands today. By requiringoperators to open their networks to anymobile service provider based on regulated

wholesale rates, the EC has consigned tohistory the bi-lateral approach to strikingroaming wholesale agreements which hasbeen in place since the advent of GSM.

By allowing consumers to negotiate a separate

roaming contract to use mobile services while abroad in the EU from the one

they have for mobile services at home, the EC has freed consumers to seek

the best available deal in the market.

And by granting this freedom from their home network operators the EC will, if

the proposals become law, create a whole new market for operators offering

EU-only service packages, thereby injecting a whole new impetus of

competition in the area of roaming.

The steps announced today are the logical culmination of the ECs long held

goal of narrowing the gap between how much it costs to use mobile services

at home and while travelling the European Union.

European operators have been reluctant to stimulate the market for consumer

roaming in the EU largely to protect the rates they charge their corporatecustomers, which, unlike the consumer, are much less price sensitive as they

have a much greater need to stay connected when they travel abroad.

With the new proposals to allow consumers to negotiate a separate contract

from the one with their home operator European operators will be forced not

just to offer roaming rates at or slightly below the new regulated retail prices, but

to compete in the new market for EU roaming services that the EC wants tocreate. As such, European operators roaming revenues will come under

increasing pressure.

The mobile industry remains unclear about how price elastic mobile roaming

services are and still doesnt have a clear view on how much additional usage is

created when lower prices are in place. This is because the vast majority of

European operators have resisted lowering their roaming rates with significant

reductions until 2009-2010, and which is the very reason for the heavy

regulation from the EC.

The coming years will provide a much clearer view on how much increased

usage the lower prices bring about. The burden is now on mobile operators to

aggressively market competitively priced roaming services to try and sign up the

highest number of mobile users who use their mobile the most while travelling in

the EU.

SPECIAL FOCUS DAY - 15th November

In response to the EU Commission's

latest decrees, the Roaming World

Summit returns with a particular focus

on the regulatory impact. Join Vesa

Terava of the European Commission

alongside operators and regulators to

discuss the direct results and long-term ramifications

of data and retail price capping.

SPOTLIGHT: THE ANGRY CONSUMER

Hear first-hand from the end user, as

Nick White, EVP, INTUG challenges roaming

data prices. This is your opportunity to

make your position understood and

reach a compromise with the consumer!

REGULATORY MASTERCLASS

The audience is put to the test as Magnus

Franklin, Chief Correspondent, MLex asks them

to share their advice, problems and

predictions. Be prepared to answer

questions - this is your chance to share

your views.

MOBILEROAMINGWORLD SUMMIT 2011

A positive and enjoyable experience which improved my knowledge of the various topics discussed."Consultant Hutchinson 3G Roaming World Summit 2010

Register by 14 October for up to420 DISCOUNT!

FREE places for MNOs/MVNOs!Contact [email protected]

Join Mark Newman, Chief Research Analyst, Informa

T&M, for more at 9.10am on the 16th November!

Roamingrevenue(US$ mil.)

2010 2011 2012 2013 2014 2015

Voice 18,361.1 19,834.2 21,776.2 22,747.9 22,771.8 21,914.9

Data 2,981.9 3,583.9 4,539.8 5,771.0 7,154.1 8,636.5

Source: Informa Telecoms & Media

PLUS:

PLUS:

PLUS:

Who will you meet at MobileRoaming 2011?

Head of Roaming ................ 39%

Director Product /

Wholesale................................ 18%

CXO ........................................ 16%

Key Account Manager ........ 10%

Director of Regulations ........ 8%

Consultant / Analyst ................ 6%

Head of Fraud Control ........ 3%

Mobile Roaming delegates in 2010

MNO / MVNO ........................ 59%

Solution Provider ................15%

Network Administration ........ 12%

Consultancy ........................ 6%

Industry Association ................ 4%

Other ................................ 4%

COMPLIMENTARYMARKETANALYSIS



3/6

REGULATION SPECIAL FOCUS DAY:TUESDAY 15TH NOVEMBER 2011

CONFERENCE DAY 1: WEDNESDAY 16TH NOVEMBER 2011

Book Now! Visit Call +44 (0) 20 7017 5506

Interesting event that shows the complexity of the world's biggest machine."VP Europe, Sim2Travel, Roaming World Summit 2010

08.15 Registration & Refreshments

08.50 Introductory Speech and Speed Networking: Meet your fellow attendees andswap business cards in a relaxed and informal setting

09.00 Chair IntroductionJim Martinek,Principal, WIRELESS TELECOM CONSULTING, USA

SESSION 1: DATA & DEVICES

09.10 The state of the roaming market structure following the 2011

regulations Assessing the impact of the EU's proposed structural changes on the

evolution of roaming Will roaming and interconnection functions converge? Shifting from wholesale to retail: the new balance of the roaming marketMark Newman, Chief Research Analyst, INFORMA TELECOMS & MEDIA, UK

09.30 OPERATOR KEYNOTE: Has the change in regulations resulted in

increased revenues? Measuring elasticity, and the impact of price caps on voice revenues and usage Calculating the bottom-line effect of data price regulations Increasing visibility on this to reduce friction between operators and regulatorsMaria Mehrens, Head of Roaming and International Services, TELEFONICA O2,

Germany

10.00 Managing M2M roaming

Keeping consistent pricing across borders: how are the packages structuredand can this be applied to the retail market? Working with M2M bilateral agreements Handling M2M traffic: should it have its own number range?Dhiraj Wazir, Head of Interconnect & Roaming Enablers, EVERYTHING

EVERYWHERE, UK

10.30 Refreshments & Networking

11.15 Pricing data and the impact on usage Keeping the customer informed: notifications and individually adjustable cut-

off options Adjusting usage levels and viewing live accrued costs Offering daily/weekly/monthly pricing packages to best fit the customerRoman Schneider, International Product Manager Consumer Pricing &

Roaming, SWISSCOM, Switzerland

11.45 Adapting to the rise of tablet roaming Addressing the recurrent problem of bill shock, with increased data usage

and price sensitivity Pushing smart device market penetration and managing the consequent datatraffic

Kristina Westin, Product Manager, GIESECKE & DEVRIENT, Sweden

12.15 Bill shocks and data consumption the angry consumer

movement In search of a glide path to zero for roaming charges Understanding the barrier to entry created by data roaming prices for

international businessNick White, Executive Vice President, INTUG, UK

12.45 Lunch & Networking

SESSION 2: LTE & WIFI

14.00 Examining the WiFi threat to data roaming revenues Monetizing wireless roaming, and improving WiFi user experience

Using private users to build a public user network Calculating the size of the market: what will be the impact on available

services, usage and revenues?Bernd Hoogkamp, Director Mobile Sales & New Business, TELIASONERA,Netherlands

14.30 Managing data offloading through WiFi Imposing structure around WiFi hotspot roaming management Developing a new kind of hubbingGlyn Baker, Vice President Business Development & Innovation, DEUTSCHE

TELEKOM INTERNATIONAL BUSINESSES, UK

15.00 Wifi hotspots as trusted partners a new form of IOT? Working with a fragmented market: how can bilateral agreements be managed? Including WiFi in roaming price bundles Understanding the role of the aggregatorsMODERATOR: Michael Dargue, Principal, CSMG, UK

Matthew Bisoffi, International Roaming Manager, THREE, UK

Tony Barnett, Head of Business Development, O2 WIFI, UK

15.30 Refreshments & networking

ANALYST

REPORT

OPERATOR

CASESTUDY

OPERATOR

CASESTUDY

OPERATO

R

CASESTUDY

OPERATOR

CASESTUDY

CONSUMER

SPOTLIGHT

PANEL

DISCUSSION

OPERATOR

KEYNOTE


11.00 Chairmans introductionEmanuele Vadilonga, Head of Regulatory Affairs Southern Europe,

LatAm & MEA, BT GLOBAL SERVICES, UK

11.15 UPDATE FROM THE EU COMMISSIONJoin a representative of the EC as they share the thought processbehind the latest regulations, and outline the regulatory roadmap forthe next few years.Vesa Terv,Acting Head of Unit B2 - Implementation of Regulatory

Framework, DG Infso, EUROPEAN COMMISSION

11.45 Forecasting the structural impact of regulated wholesale

rates on international and domestic competition Outlining the latest EC proposals on pricing caps and structural

solutions Investigating the details of implementation: how will they be

defined in order to effect a meaningful form of regulation? Predicting the likely impact on the market: will this really be

beneficial to users?Mark Falcon, Head of Economic Regulation, THREE, UK

12.15 IOTs and steering a thing of the past? Reviewing the role of traffic steering, and how this will change

within the EU Adapting to the new battlefields: steering outside the EU zone Forecasting the new steering structure with the rise of IP,

consolidation by partnerships across economic regions, and theinflux of EU-based MVNO branches from international operators

Jesper Schlichtkrull, Director Global Roaming Partner Accounts,

TDC, Denmark

12.45 Lunch and networking

14.00 HOW HAVE YOU ADAPTED TO THE REGULATORY

RESTRICTIONS?The audience is put to the test, as the Masterclass Moderatorasks them to share their advice, problems, solutions and

predictions. Be prepared to answer questions this is yourchance to give your views.Magnus Franklin, Chief Correspondent, MLEX, Belgium

15.00 Refreshment break and networking

15.30 Assessing the impact of regulations on usage are

revenues going up? Analysing collected industry data on elasticity and usage, following

the 2007 EU regulations Forecasting the consequences of the 2012 EC regulations for price

caps and structural measures to encourage competitionDr. Joerg Henkel, Senior Expert International Regulatory Affairs,

DEUTSCHE TELEKOM, Germany

16.00 Should retail pricing be regulated by market pressure

alone? Debating the legitimacy of regulating a market mechanism How can regulators enforce this?Robert Mourik, Director Regulatory Policy Europe, TELEFONICA,Spain

16.30 Comparing intra-region roaming rate deals outside the EU

will the international market follow suit? Looking at the border agreements in Latin America and

Australasia Are inter-region roaming prices compensating for the decline in

EU regional roaming rates?MODERATOR: Sean Kennedy,Associate Director Economics &

Regulation, KPMG, UK

Lars Amdisen, Head of International Services Wholesale, TELENOR,Norway

Marco Lorenzo Gatti, Group Director Regulatory Economics,

ETISALAT

17.00 End of Focus Day

OPERATOR

CASESTUDY

KEYNOTE

OPERATOR

CASESTUDY

MAST

ERCLASS

PANEL

DISCUSSION

OPERATOR

CASESTUDY

OPERATOR

CASESTUDY



4/6


"Great depth of information and useful discussion."CEP, BackChat Mobile Roaming World Summit 2010

MVNOCASE

STUDY

MVNOCASE

STUDY

PANEL

DISCUSSION

16.15 The evolution of voice in an LTE world Competing with VoIP and OTT players Are voice revenues being eroded? How can this be combated?For updates please visit www.roamingconference.com

16.45 Standardising LTE roaming Defining the international standards of LTE: can the regional regulators

work together? Using LTE to improve the user experience, and the importance of consistent qualityErszebet Fitori, Director Regulatory Affairs, ECTA, France

17.15 End of Day One

17.30 Drinks Reception at the Hyatt Regency Churchill


09.00 Chair IntroductionChristian Borman, Director, VIRTUSER, UK

SESSION 3: BUSINESS MODELS & PRICING STRUCTURES

09.15 Using the wholesale roaming business model as a basis for retail Tapping into the key elements of simplicity and predictability Comparing wholesale and retail models Outlining the future requirements for business models in the evolving

roaming marketLars Amdisen, Head of International Services Wholesale, TELENOR, Denmark

09.45 Generating revenues through roaming segmentation in emerging

markets Using market segmentation to ensure competitiveness: does it work? Improving QoS and QoE to reduce roaming churn Using QoS as a USP and key differentiator at both wholesale and retail levelMuhammad Adil Haneef, Head of International Roaming, MOBILINK, Pakistan

10.15 Using VAS to increase consumer control and mitigate bill-shock Giving the customer greater visibility over usage and live costs Using apps as service innovation: compressing data to minimise costs, etc.

Michael O'Brien, Senior Vice President - Strategic Market Initiatives,SYNIVERSE


11.15 Evaluating the success of hubbing Analysing the initial brief: have hubs done what they were intended for? What is the future of hubbing in the light of open networks?Xavier Bourgois, Senior Product Manager Roaming, BICS, Belgium

11.45 Examining hubbing strategy and its role in the industry Comparing experiences across borders Understanding the importance of hubbing to the industryLillian Grosman, Corporate Business Development Manager Roaming

Solutions, ORANGE, UK

12.15 Beyond hubbing the future of roaming

Is roaming hubbing just a first step towards a much deeper integration? Will roaming hubs change from signalling switchboards into strategic

alliances?Arne Casteleyn, Vice President Sales, Americas & Western Europe, VODAFONE

ROAMING SERVICES, Luxembourg

12.45 Lunch & networking

SESSION 4: THE RISE OF THE MVNO ROAMING MARKET

14.00 Forecasting the regulatory impact on the evolving mobile market

structure Understanding the impact of continued reductions in wholesale roaming

tariffs on MNOs business models Examining price elasticity for mobile roaming services Predicting the expected impact of un-regulated roaming Assessing the structural implications associated with EU regulatory

proposalsBen Bannister, Product Marketing, MACH, Belgium

14.30 Offering pan-European services how will the domestic

market fare? Forecasting the impact of open networks on national competition Changing the competitive balance of domestic prices Examining the pros and cons of MVNOs competing with national incumbentsMilind Kangle, CEO, LYCAMOBILE, UK

15.00 Adapting to the needs of an evolving mobile market the MVNO

opportunity for international MNOs An overview of the UK market Analysing the threats and aopportunities for MNOs and MVNOs How do MNOs adapt to a national market populated by international MVNOs

using their networks?Jason Bellman, Director MVNO and Wholesale Operations, EVERYTHING

EVERYWHERE, UK


16.00 Developing the MVNO to meet new EC requirements Detailing the MVNO model launched by Transatel to introduce alternatives to

roaming Comparing MVNO business models under the new EC requirements Predicting the MNO response

Jacques Bonifay, CEO, TRANSATEL, France

16.30 PANEL DISCUSSION: Examining future incentives for network

investment and ownership Opening networks, and the long-term ramifications: will MNOs want to fund

and maintain infrastructure on behalf of the MVNOs? Comparing network ownership options: what is the right model for the new

market? Network sharing, outsourced network management toinfrastructure providers, vendor network owners, etc.

Uwe Becker, Managing Director, MOBI GMBH, GermanyFor updates please visit www.roamingconference.com

17.00 Close of Conference

POST CONFERENCE WORKSHOP FRIDAY 18TH

NOVEMBER 2011

ROAMING WITH LTE: THE REALITY OF IMPLEMENTATIONLed bySYNIVERSE TECHNOLOGIES

In this workshop you will examine the challenges of roaming and product evolution

in an LTE world. With LTE now being actively deployed, it is time to look beyond the

pros and cons to the practicalities. The benefits are well known, but how can they

be maximised? What hurdles need to be addressed, and where are the hidden

opportunities or costs?

08.30 Registration

09.00 SESSION 1: ADDRESSING THE PRACTICALITIES OF LTE What needs to be considered when rolling out LTE? A look at issues

surrounding frequency bands and 3G-4G roaming. Managing the impact on data roaming and offload. Can WiFi be used

symbiotically, rather than in competition?

11.00 SESSION 2: MONETIZING THE OPPORTUNITIES

How will voice evolve on LTE? What can be done to counter competition fromOTT providers? What new revenue streams can be found?

Identifying new product opportunities, such as mobile video What possibilities do the new LTE-enabled devices offer?

13.00 Workshop closes

CONFERENCE DAY 2:THURSDAY 17TH NOVEMBER 2011

OPERATOR

CASESTUDY

OPERATOR

CASESTUDY

OPERATOR

CASESTUDYR

EGULAT

OR

SPOTLIG

HT

OPERATOR

KEYNOTE



5/6

NETWORKINGOPPORTUNITIES

Aside from the unrivalled educational experience you will receivefrom attending the Mobile Roaming 2011, you will also benefit

from an array of key networking opportunities:

Online networking toolProviding you the opportunity to network pre,

during and post conference.

Conference workshop

Network and hear from key individuals on a morepersonal level.

Speed networkingA chance to meet your peers in a fun, informalatmospheren, taking the concept of speed datinginto the business arena.

Networking refreshment breaksMeet your industry colleagues and discuss theirviews on the market over a tea or coffee.

Networking luncheonTake the opportunity to relax and meet new facesover lunch at our networking luncheon.

"Perfect way to stay on top of the business."International Account Manager, TDC, Roaming World Summit 2010


EVENTSPONSORS

We enable mobile operators to lead in roaming so they can attractmore high value customers and chargeable traffic. We want mobileroamers to experience easy and worry-free communications in anyplace. Through our roaming services, we empower in excess of 180mobile operators to deliver against this ultimate need. We operate aGSMA Open Connectivity (OC) compliant roaming hub and are the

leading interstandard roaming provider in the CDMA world. For Vodafone's more than650 roaming partners, we are also the single access point towards all Vodafoneoperators. At Vodafone, we unite extensive roaming know-how with global scale andlocal operating experience.

roaming.vodafone.com

Syniverse Technologies (NYSE:SVR) makes mobile work formore than 800 mobile operators, cable and Internet providers,and enterprises in over 160 countries. With unmatchedexpertise and more than 20 years simplifying the complexitiesof roaming, messaging and networking, Syniverse serves as

the force at the center of mobile communications universe, keeping people connectedtoday and forging new connections for tomorrow. Nobody knows mobile likeSyniverse. For more information, visit www.syniverse.com, follow Syniverse onTwitter @Syniverse or find Syniverse on Facebook.

Giesecke & Devrient (G&D) is aleading international technologyprovider headquartered in Munich,

Germany. With a headcount of more than 10,000 employees, the Group generatedsales of EUR 1.7 billion in fiscal 2009. Founded in 1852, G&D is a global market leaderand pioneering innovator in banknote production and processing, smart card solutionsand services for telecommunications and electronic payment, and security documentsand identification systems. 65 subsidiaries and joint ventures in 32 countries ensurecustomer proximity worldwide. For more information, visit our website at:www.gi-de.com.

Belgacom International Carrier Services S.A./NV (BelgacomICS) is a leading global carrier of voice, data and value addedservices to over 500 wireless, wireline and service providersthrough sales offices in Brussels, Bern, Dubai, Singapore andNew York.

Belgacom ICS is at the forefront of the international communications industry, acting

as a catalyst for growth, both in terms of traffic and reach. The company aims toenable global interworking across all networks, technologies and services. As a resultof this approach and the joint venture with Swisscom ICS, Belgacom InternationalCarrier Services is now one of the largest wholesale voice carrier and a world leaderin data transit services.

For more information, please visit www.belgacom-ics.com

MACH is the leading provider of hub-based mobile communicationsolutions that connect and monetize the telecom world. Its suite oftechnology platforms simplifies and accelerates the creation andoperation of the mobility supply chain. MACH provides its 650operator customers with roaming, interconnect, messaging, anddirect billing solutions, all integrated with its $10bn / year operatorsettlement capability.Its customers include Orange, Telefonica, T-

Mobile, Telus, Verizon Wireless and Microsoft, as well as enterprise messagingcustomers like KLM. Headquartered in Luxembourg, MACH has offices in 12 countriesand employs more than 1,000 people worldwide. MACH is an active member of theGSMA and CIBER industry organisations

BRONZE SPONSOR

JOIN OUR MOBILEROAMING LINKEDINGROUPStay up-to-date with industry and conference

developments by joining our Mobile Roaming community.

With over 1,500 members already signed-up, can you

afford to miss out?

See www.roamingconference.com for further details orjoin us on LinkedIn at

www.roamingconference.com/linkedin

2010 companies

represented included:Aljeel Aljadeed for Technology Analysys Mason Avea Azercell BackChat Mobile Belgacom BICS Bourgues TelecomCompany BT OpenZone CELLC Cubic Telecom Datatronics Eagle Mobile ECTA EDCH Elephant Talk Ericsson Etisalat European Reseller Everything Everywhere FE COSCOM FranceTelecom Orange Gemalto Globacom Global Telecom News GO-SIM Ltd GSMA Hutchinson 3G Italy International Institute ofCommunications INTUG Invigo Offshore Kcell MACH MCI Mendoza Mobilink Moldcell Motorola MTN Irancell MTSGroup Ncell NTT OJSC MTS Orange Orascom TelecomHolding Sapphire International Spice Nepal Sour Marine Swisscom Syniverse Technologies Tcell Indigo TDC TelefonicaTelenor Global Services TeliaSonera Three T-Mobile Transatel Travelling Connect Truphone Turkcell Technology Ucell Verizon Wireless Videotron Vodafone UK Wireless Maingate Wireless Telecom Consulting Zain Kuwait ASSOCIATE SPONSOR

ASSOCIATE SPONSOR

Look!Raise Your Companys Profile

Sponsorship and Networking Opportunitiesat Mobile Roaming World Summit 2011Dont miss this fantastic opportunity to demonstrate your expertise and providesolutions to potential clients face to face at Managed Services Event Series. Informa

Telecoms & Media conferences have an unrivalled reputation for attractive decisionmaking delegates, providing an excellent opportunity to raise your profile anddemonstrate your expertise before a valuable group of potential customers.The Mobile

Roaming World Summit 2011 will provide your company with an excellentopportunity to create, maintain and enhance its brand among the industry elite.

Please contact Chris Tudway for further information.Chris Tudway,sales manager

E-mail: christopher.tudway | Direct Tel: +44 (0)20 7017 5209www.roamingconference.com

INDUSTRY SPONSOR

ASSOCIATE SPONSOR

FOLLOW MOBILE ROAMING ONTWITTER @telecomstweet #RWS

www.roamingconference.com/twitter



6/6

TERMS AND CONDITIONS

FEE: The price for the 3 day conference is 2748 and includeslunch, refreshments and conference documentation. All fees aresubject to UK VAT @ 20%

TAX: Under UK Customs and Excise Regulations, delegates arerequired to pay 20% UK VAT on any course taking place in the UK

CANCELLATIONS: Cancellations received in writing before 11thOctober 2011 will be subject to a service charge of 200. The fullconference fees remain payable on and after 31st October 2011.Substitutions are welcome at any time. It may be necessary forreasons beyond the control of the organiser to alter the content andtiming of the programme or the identity of the speakers. Thiscontractis subject to English Law.

FREE OPERATOR PLACES: After 30th September 2011 operatordelegates will be charged 50% of the event fee. Cancellationcharges will apply.

ARE YOU REGISTERED? You will always receive anacknowledgement of your booking. If you do not receive anything,please call us on +44 (0)20 7017 5506 to make sure we havereceived your booking.

CALL MONITORING: Telephone calls to Informa UK Ltd may berecorded or monitored in order to check the quality of the servicebeing provided.

DATA PROTECTION: The personal information shown, and/orprovided by you will be held on a database and shared withcompanies in the Informa Group. It may be used to keep you, or anyadditional names provided by you, up to date with developments inyour industry. Sometimes your details may be obtained from ormade available to external companies for marketing purposes. If youdo not wish your details to be used for this purpose, please write to:The Database Manager, Informa UK Ltd, Informa House, 30-32Mortimer Street, London, W1W 7RE, UK. Tel: +44 (0)20 7017 4555,Fax: +44 (0)20 7017 4743, Email: [email protected]

PAYMENT INFORMATION: Payment should be made by cheque,credit card, in euros or pounds sterling. Cheques should be madepayable to Informa UK Ltd. Payment must be received by the 31stOctober 2011 in order to secure your place. Please quote thedelegate name and the event code (I38AO) as a reference on alltransactions. Informa UK Ltd, in conjunction with Tax BackInternational VAT Reclaim, the worlds leading VAT recoveryorganisation, can help you to make a significant reduction on yourattendance costs. Once an invoice has been sent to you Tax BackInternational will advise you as to how the VAT can be reclaimed.

Informa UK Ltd Registered in England and Wales No (GB) 1072954. Registered Office: 37-41 Mortimer St, London W1T 3JH VAT registered No. (GB) 365 4626 36

TE/AM/EK/CT/??/ID

Enclosed is a cheque made payable to Informa UK Ltd (Ref: I1DBU)

Please charge my credit card

Card No zxzxzxzxzxzxzxzxzxzxzxzxzxzxzxzxz Expiry Date _ _ / _ _ CVV Number zxzxzxzxzCard Billing Address x x x x x x x x xx x x x x x xx x x x x x x x x x x x x x x x x x x

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Card Holders Name xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Signature ________________________________________________ Date _ _ / _ _/ _ _Yes I agree to the Terms & Cancellations Conditions as stated on this form

Contact Tel No for Card Holder: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

SPECIAL REQUIREMENTS

Please list below any special requirements you may have

Hyatt Regency London - The Churchill30 Portman Square,W1H 7BH London,United KingdomTel: 020 7486 5800

VENUE DETAILS

The cost of accommodation is not included in theconference fee. To book your accommodation please visitwww.HotelMap.com/M2P8X or call Daniel Spinner, ourdedicated London concierge, on +44 20 7292 2335quoting Special Reference Code M9L6F.

ACCOMMODATION DETAILS

STEP 2: DELEGATE DETAILS (for ease, attach your business card) Please photocopy form for multiple bookings

5 EASY WAYS TO REGISTER

STEP 3: PAYMENT DETAILS

Price Available for RegistrationsBefore 14 October 2011

Price Available for RegistrationsAfter 14 October 2011

Main Conference only (16-17 November) 1799 + VAT@20% =2158.80 1949 + VAT@20% = 2338.80

Special Focus Day (15 November) 799 + VAT@20% = 958.80 899 + VAT@20% = 1078.80

Post-Conference Workshop only (18 November) 599 + VAT@20% =718.80 699 + VAT@20% =838.80

Complete Event (3 Day Conference + Post-Conference Workshop) 2997 + VAT@20% =3596.40 3347 + VAT@20% = 4016.40

Full 3 Day Event (15-17 November 2011) 2498 + VAT@20% =2997.60 2748 + VAT@20% = 3297.60

Main Conference (16-17 November ) + Post-Conference Workshop 2298 + VAT@20% =2757.60 2548 + VAT@20% = 3057.60

I am unable to attend, please send me access details to view the event documents online at 325 + VAT @ 20% = 390

I am an operator or MVNO registering before Friday 7th October 2011 and am eligible for a free place

Other discount, reference code_________________

STEP 1: SELECT YOUR PACKAGE (please tick option)

New Total SEND THE TEAM 3 for the price of 2! For a team of 3 representatives from the same company who book a the same time.Discounts are at the discretion of Informa Telecoms and Media and are not cumulative. Delegates who do not pay with their booking arerequested to provide a copy of their credit card / cheque details to help payment allocation. Staff at the event will request a credit cardguarantee for delegates without proof of payment.

This year we have a limited number of *FREE PASSES to allocate totelecom operators. If you are an operator representative responsible forroaming or interconnectivity and are interested in joining us at the MobileRoaming World Summit this coming November for free all you need to do issend an email with your name, job title and full contact details [email protected].

Please note, the free operator pass includes access to the 2 day conferenceonly and excludes any workshops o r social events that may take placeduring the course of the event.

Applications will close by Friday 7th October 2011. Name and contact details will be requiredto reserve your free place. You will be notified after this date on whether your application hasbeen successful. Please note that this offer excludes representatives from operator wholesaledepartments. You may be asked for your business card to confirm eligibility.

Mobile Roaming16-17 November 2011Hyatt Churchill Londonwww.roamingconference.com

For further information on payment details visit www.payments.informa.com/telecoms or call +44 (0)20 7017 5506

VIP CODE:

(Last 3 digits on signature strip on back of credit card.AMEX - 4 digit number on front of card)

Customer Services

Tel: +44 (0)20 7017 5506

Fax: +44 (0)20 7017 4747

Email Bookings: [email protected]

Email Enquiries: [email protected]

web: www.roamingconference.com

Mail: PO BOX 406

West Byfleet

KT14 6WL

Are we mailing you correctly?To update your contact details on our database please

visit www.updates.informa.com

GroupDiscountsAvailable!

Call +44 (0)207017 5506

*PLEASE SEND BUSINESS CARD [email protected]

to apply for free operator or MVNo* place

Event Code

I38AO

1. Delegate (Mr/Mrs/Ms/Miss /Dr) Family Name ______________________________________________________________________

First Name _____________________________________________________________________________________________

Job Title _____________________________________________________________________________________________________

Company _____________________________________________________________________________________________________

Department ______________________________________________________________________________________Emai l__________________________________________________________________________________________________________

Direct Telephone_____________________________________Mobile________________________________________________Address ________________________________________________________________________________________________________

______________________________________________________________________________________________________________

________________________________________________________Country _______________________________________________

Postcode/Zip Code _________________________________________ Fax___________________________________________________

Nature of Company Busines _____________________________VAT Reg no ____________________________________________

2. Who is Head of your department? (Mr/Mrs/Ms/Miss/Dr) Family Name 3. Who is Head of Training? (Mr/Mrs/Ms/Miss/Dr) Family Name

______________________________________________________ _____________________________________________________First Name _____________________________________________ First Name_____________________________________________

Job Title ________________________________________________ Job Title _______________________________________________

Email___________________________________________ Email _____________________________________________________________________________________ ______________________________________________Direct Telephone _________________________________________ Direct Telephone ________________________________________

Mobi le_________________________________________________ Mobi le ________________________________________________


mobile roaming 2011 brochure-hr

Documents