Mount Auburn Hospital Application Support TransitionSeptember 2015

Bob Todd

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Meeting Purpose

• Need to Ensure Support of Current Systems During Epic Project Build

• Review Support Plans for Existing Applications During Epic Project

• Review Scope of Support• Next Steps

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Transition of Existing IS Application Support

• Partner Navin Haffty Associates (NHA) Provides Staffing for Application Support Currently Provided by MAH IS Staff.

• BID-Needham to Supply Their Own Application Support• Current MAH IS Staff Transition to Epic Project at Grove St

Building• NHA Provides All Day-to-Day and Off Hours Support• NHA Staff and Manager to Coordinate with MAH IS Liaison• NHA Staff Based on Clark 3rd Floor and Remote• Approximately 21 Month Engagement

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Navin Haffty Associates Team

David Obuchowski Account Manager

Gail Ratner Project Manager

Karen Curtin Revenue Cycle

Deborah Jiggitts LIS/Interfaces/Rad

Janice Newman User Provisioning/Training

Liz Pouline Administrative

Bob Laubinger Clinical

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Scope of Navin Haffty Associates Support

• Current Applications Supported by MAH IS:• MEDITECH Applications• Picis/MSM Applications (Ex. OR Manager, MEDTrack)• Iatric Systems Applications (Ex. Medical Necessity, POI Interfaces)• Bobcat Software Applications (Ex. Discharge Document Notification)• Interbit (Ex Netfax, NetDelivery)• Interfaces to Systems Supported by Department Administrators

• Out of Scope:• Applications Supported by Department Administrators• New Projects Will Coordinated Separately

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Next Steps

• Week of October 5, 2015• On Board Process

• Badge• Tours• Institutional Education

• Introductions with MAH IS Staff• Introductions with MAH Business Owners• Shadowing of MAH IS Staff

• Week of October 12, 2015• Introduction to MAH Business Owners (Continued)• Shadowing with MAH IS Staff (Continues)• MIS Committee Focus Wednesday October 14th

• Week of November 1, 2015 – June 2017• Assume Primary Support Role

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Meeting Agenda

• OneIS Organizational Chart• HR and staffing policies

• HR Transition Process• Epic Assessment Test• Epic Certification

• OneIS Governance• Next Steps• Q&A

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Questions?