mscu spring 2012 member newsletter

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YO U CA N DO T HA T! SPRING 2012 Message from the CEO Y ou’re not just a member ... you’re an owne r FraudNet W ith the addition o FraudNet , your bill pay activity is monitored or suspicious activity – and you don’t have to lit a nger! A raud specialist will monitor your account or questionable transactions that don’t t your normal pattern. I a concern is raised, the raud specialist will contact you on behal o Mutual Savings Credit Union to inquire about any suspicious bill pay activity . The raud specialist will ask members to veriy their name and address but will not ask or social security numbers over the phone. W e take a careul approach to the way we conduct  business at Mutual Savings Credit Union. This method helps us avoid mistakes and prevent mis- management o your trust. To make sure that we’re ully protecting the privacy and inormation o our members, MSCU is proud to announce the addition o two new services. CheckProtect improves the delivery o your check orders by utilizing tamper-evident packaging. Your deliveries can be tracked online to make sure your check deliver isn’t interrupted. The value o FraudNet lies in this service’s ability to warn you o any suspicious activity rom your MSCU online bill pay account. A FraudNet representative will stop the thet immediately and alert you to the problem. We provide this protection so that you can enjoy the more important things in lie. MSCU employees will be at community events in your area this spring. Be sure to let us know how we’re doing. Sincerely, Douglas L. Key CEO/President Attorney at Law The FraudNet eature has been added at no charge to your online  bill pay service. Online bill pay has always made your lie easier and now you can be even more condent in MSCU’s ability to protect you rom raud. CheckProtect M utual Savings Credit Union places a high emphasis on the protection and security o our members’ identity. Members that have a Mutual Savings checking account can now rest easy knowing the delivery o their check orders receives the same level o protec- tion. Through our check pr ovider, Harland Clarke, MSCU check or- ders can now be tracked online and shipped in tamper-evident packag- ing with CheckProtect. With CheckProtect, details o your order are available at anytime online and your checks will be pro- tected against tampering and the weather during delivery . For more inormation about CheckProtect, contact a Mutual Savings representative or ask about this benet during your next visit to one o our locations. WHAT ARE THE BENEFITS OF CHECKPROTECT? Checkorderscannowbe tracked online, rom the origin o delivery to the arrival at its destination. Yourordernowarrivesina  special packaging that protects your checks rom the weather. Thespecialpackagingused to ship your order will guard against tampering and saely conceal your inormation. TheCheckProtectdeliverysys - tem is aster than nontrackable standard mail and should arrive within approximately 6  business days. CheckProtectprovides  additional peace o mind or MSCU members.

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7/31/2019 MSCU Spring 2012 Member Newsletter

http://slidepdf.com/reader/full/mscu-spring-2012-member-newsletter 1/2

YO U CA N DO T HA T! SPRING 201

Message from the CEO

Yo u ’ r e n o t j u s t a m e m b e r . . . y o u ’ r e a n o w n e r

FraudNet

With the addition o FraudNet,your bill pay activity is

monitored or suspicious activity –and you don’t have to lit a nger!

A raud specialist will monitoryour account or questionabletransactions that don’t t yournormal pattern. I a concern israised, the raud specialist will

contact you on behal o MutualSavings Credit Union to inquireabout any suspicious bill payactivity. The raud specialist willask members to veriy their nameand address but will not ask orsocial security numbers over thephone.

We take acareul

approach to theway we conduct

 business atMutual SavingsCredit Union. Thismethod helps usavoid mistakes and prevent mis-

management o your trust. To makesure that we’re ully protecting theprivacy and inormation o ourmembers, MSCU is proud toannounce the addition o two newservices.

CheckProtect improves thedelivery o your check orders byutilizing tamper-evident packaging.Your deliveries can be trackedonline to make sure your checkdeliver isn’t interrupted.

The value o FraudNet lies inthis service’s ability to warn you o any suspicious activity rom yourMSCU online bill pay account. AFraudNet representative will stopthe thet immediately and alert youto the problem.

We provide this protection sothat you can enjoy the moreimportant things in lie. MSCUemployees will be at communityevents in your area this spring.

Be sure to let us know howwe’re doing.

Sincerely,

Douglas L. KeyCEO/PresidentAttorney at Law

The FraudNet eature has beenadded at no charge to your online

 bill pay service. Online bill payhas always made your lie easierand now you can be even morecondent in MSCU’s ability toprotect you rom raud.

CheckProtect

Mutual Savings Credit Unionplaces a high emphasis on

the protection and security o ourmembers’ identity. Members thathave a Mutual Savings checkingaccount can now rest easy knowingthe delivery o their check ordersreceives the same level o protec-tion. Through our check provider,Harland Clarke, MSCU check or-ders can now be tracked online andshipped in tamper-evident packag-

ing with CheckProtect.With CheckProtect, details o your order are available at anytimeonline and your checks will be pro-tected against tampering and theweather during delivery.

For more inormation aboutCheckProtect, contact a MutualSavings representative or ask aboutthis benet during your next visitto one o our locations.

WHAT ARE THE BENEFITSOF CHECKPROTECT?

•Checkorderscannowbetracked online, rom the origino delivery to the arrival at itsdestination.

•Yourordernowarrivesina  special packaging that protectsyour checks rom the weather.

•Thespecialpackagingusedto ship your order will guardagainst tampering and saely

conceal your inormation.•TheCheckProtectdeliverysys-

tem is aster than nontrackablestandard mail and should arrivewithin approximately 6

 business days.

•CheckProtectprovides  additional peace o mind orMSCU members.

7/31/2019 MSCU Spring 2012 Member Newsletter

http://slidepdf.com/reader/full/mscu-spring-2012-member-newsletter 2/2

VISION SERVICE VALUE CONVENIENCE

BIRMINGHAM

199 Bessemer Super Hwy.,Birmingham, AL 35228Monday – Friday, 8:30 a.m. – 5 p.m.;

Drive-up windows open 8:30 a.m. daily;Drive-up ATM

PELHAM

3596 Pelham Parkway,Pelham, AL 35124Monday – Friday, 8:30 a.m. – 5 p.m.

RIVERCHASE/HOOVER

2040 Valleydale Road,Birmingham, AL 35244Monday – Friday, 8:30 a.m. – 5 p.m.;Drive-up ATM . Closed daily from 1-2 p.m.

FACEBOOKMutual Savings Credit Union

TWITTERtwitter.com/mutualsavings

HOLIDAYCLOSINGSMay 28th Memorial Day

YOUTUBEyoutube.com/MutualSavingsCU

CLANTON

1501 7th Street South,Clanton, AL 35046Monday – Friday, 8:30 a.m. – 5 p.m.;

Drive-up ATM

SELMA

907 Medical Center Parkway,Selma, AL 36701Monday – Friday, 8:30 a.m. – 5 p.m.

ALEXANDER CITY

1030 Lee Street,Alexander City, AL 35010Monday – Friday, 8:30 a.m. – 5 p.m.;Drive-up ATM

CALERA

136D Calera Marketplace CircleCalera, AL 35040Monday – Friday, 8:30 a.m. – 5 p.m.

MEMBER SERVICE CENTER

(205) 682-1100 or(800) 950-MSCU (6728)

FLASHTALK

(205) 682-1199 or (800) 910-480424 hours a day, 7 Days-a-week WEB

www.mutualsavings.org

 Copyright © 2012

Watch ‘Business Breaks’with Mutual SavingsUse your smartphone to scan this tag and watchan episode o the Central Alabama Business Break  with Mutual Savings and WBRC Fox 6.

 April 

April 13thWest Shelby County Relay or Lie

April 14th

Selma Butterfies & Bridges RunApril 27thChilton County Relay or Lie

April 27thSelma Relay or Lie April 28thGreater Birmingham March orBabies

 May

May 4thSelma Streetest 2012

May 5th

Celebrate Hoover DayMay 11thTallapoosa County Relay or Lie

May 19thBirmingham’s Do Dah Day

 June 

June 29thPeach Jam Jubilee

These simple online securitysteps can save you a lot o hardwork in the long run.

1 Change your passwords

frequently. Change yourpasswords every 3 months tokeep criminals guessing.

2Log off. When using a publiccomputer, remember to log

o any websites that require ausername and password.

3Beef up your passwords.Password generators can be

ound online or ree and cangenerate new passwords on the

spot.

4Look for the Lock. Make surethe website you log into are

sae by looking or “https” at the beginning o the web addressor an image o a lock in your

 browser window.

5Have a backup plan. MSCUmembers can use CSIdentity

Protector to scan the internet24-hours a day or raudulent use

o your identity. Ask an MSCUrepresentative or details today.

Top 5 OnlineSecurity StepsPlease join the directors, ocers

and sta o Mutual SavingsCredit Union at the 2012 AnnualMeeting on Thursday, April 26th.All MSCU members are invited tothe meeting, which will be held at

the Pelham Civic Complex at 500Amphitheater Road in Pelham,Alabama.

Registration or the meeting begins at 6:00 pm and the Call toOrder will take place at 6:30 pm.

2012 MSCU Annual Meeting

Upcoming EventsMutual Savings Credit Union takes pride in participating in our commu-nities. Mark the ollowing dates on your calendars so that you can joinMSCU at these un events. See you there! *All dates and events subject to change.