musicians institute institu ion telephone: (323) 462 … institute institu ion telephone: (323)...

12
~("\\ ·-- -,w r:nut It.In r, ll0("'\\1111\1 10 Bureau f1 Private PostsecondafY Education 2535 Capitol 0, ~s Drive, Suite 400, Sac amento, CA 95833 P.O. Box 98 818, West Sacramento, CA 95798-0818 P (916) 431-E 59 F (916) 263-1897 www.bppe.ca.gov BPPE NOTICE TO COMPLY - C ~19064411016 (Ed. Code§ 94935, 5 CCR§ 75010) Institution Name: Musicians Institute Institu ion Telephone: (323) 462-1384 Institution Code: 1906441 Admin strator N~me: Donny Gruendler Street Address: 6752 Hollywood Blvd Date o Inspection: 10/10/2016 Hollywood, CA 90028 Nature and Facts of the Violation(s), Inclu ing a Reference to t~e Statute pr Regulation Violated, and Manner in Which the Institution r ust Correct the Viol;: tion to Acpieve Compliance: Education Code Subsection , Description, aIJ_d Required Correction CEC §94908. Size of Text in Required Documents Any information or <tatement required by this article to be included in the catalog, School 1erformance Fact Sheet, or enrollment agreement shall be printed in a1, least the same size font as the majority of the text in that document. The catalog contain> text required by this article that is not printed in at least the same sb e font as the majority of the text in the catalog. To remedy this viol,tion, the current catalog shall be updated to include all information required by this article to be in at least the same size font as the majority of the catalog. The catalog correct1n shall be submitted with the institution's response to the NTd and the last page of this document within the specified time fram~. CEC §94909 . Minimum Requirements for School Catalog CEC §94909. Minimum Requirements for School Catalog (a) Except as provided in subdivision (d), prior to enrollment, an institution shall proJide a prospective student, either in writing or electronically, with a school catalog containing, at a minimum, all of the following. I The institution faile~ to provide a wr i tten statement describing their policy for providingj prospective students with a school catalog. To remedy this viol tion, the institution shall provide a written statement addressi~ l g their policy for providing prospective students a school catalog. The catalog correcti n shall be submitted with the institution's response to the NTC! and the last page of this document within the specified time fram~. (a) Except as provided in subdivision (d) , prior to enrollment, an I Notice to Comply - CJJ190§141 1016 (Ee Code§ 94935, 5 CC:R § 75010) Inspector' s Initial: Administrator's Initi~ ( ll l'age

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~( middot-shy -w rnut ItIn r ll0(11111 10

Bureau f1 Private PostsecondafY Education 2535 Capitol 0 ~s Drive Suite 400 Sac amento CA 95833 ~~ PO Box 98 818 West Sacramento CA 95798-0818

P (916) 431-E 59 F (916) 263-1897 wwwbppecagov BPPE

NOTICE TO COMPLY - C ~19064411016 (Ed Codesect 94935 5 CCRsect 75010)

Institution Name Musicians Institute Institu ion Telephone (323) 462-1384 Institution Code 1906441 Admin strator N~me Donny Gruendler Street Address 6752 Hollywood Blvd Date o Inspection 10102016

Hollywood CA 90028

Nature and Facts of the Violation(s) Inclu ing a Reference to t~e Statute pr Regulation Violated and Manner in Which the Institution r ust Correct the Viol tion to Acp ieve Compliance

Education Code Subsection Description aIJ_d Required Correction CEC sect94908 Size ofText in Required Documents

Any information or lttatement required by this article to be included in the catalog School 1erformance Fact Sheet or enrollment agreement shall be printed in a1 least the same size font as the majority of the text in that document

The catalog containgt text required by this article that is not printed in at least the same sb e font as the majority of the text in the catalog

To remedy this violtion the current catalog shall be updated to include all information required by this article to be in at least the same size font as the majority of the catalog

The catalog correct1n shall be submitted with the institutions response to the NTd and the last page of this document within the specified time fram~

CEC sect94909 Minimum Requirements for School Catalog

CEC sect94909 Minimum Requirements for School Catalog

(a) Except as provided in subdivision (d) prior to enrollment an institution shall proJide a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following I

The institution faile~ to provide a written statement describing their

policy for providingj prospective students with a school catalog

To remedy this viol tion the institution shall provide a written

statement addressi~l g their policy for providing prospective students a school catalog

The catalog correcti n shall be submitted with the institutions response to the NTC and the last page of this document within the specified time fram~

(a) Except as provided in subdivision (d) prior to enrollment an

I

Notice to Comply - CJJ190sect141 1016 (Ee Codesect 94935 5 CCR sect 75010) Inspector s Initial ~ Administrator s Initi~ ( ll lage

CEC sect94909 Minimum Requirements for School Catalog

institution shall proil~ide a prospective student either in writing or electronically with school catalog containing at a minimum all of the following

(12 A statement sp cifying whether the institution has a pending petition in bankrupt1 y is operating as a debtor in possession has filed a petition within the preceding five years or has had a petition in bankruptcy filed aga nst it within the preceding five years that resulted in reorganization un~er Chapter 11 of the United States Bankruptcy Code (11 USC Sec 1101 et seq)

The catalog does no contain the statement describing whether the institution has a per ding petition in bankruptcy is operating as a debtor in possessio has filed a petition within the preceding five years or has had a I etition in bankruptcy filed against it within the preceding five years that resulted in reorganization under Chapter 11 of the United States Bankruptcy Code

To remedy this violation the current catalog shall be updated to include the statement stating whether or not the institution has filed a petition within thE preceding five years or has had a petition in bankruptcy filed against it within the preceding five years that resulted in reorgani ation under Chapter 11 of the United States Bankruptcy Code

The catalog correcti1ln shall be submitted with the institutions response to the NTC and the last page of this document within the specified time trambull

(a) Except as provided in subdivision (d) prior to enrollment an institution shall provide a prospective student either in writing or

electronically with aj school catalog containing at a minimum all of the following (3) The following sta ements (B) As a prospectiv~ student you are encouraged to review this catalog prior to signtg an enrollment agreement You are also encouraged to review the School Performance Fact Sheet which must be provided to you Jrior to signing an enrollment agreement

The catalog does not contain the specific required statement verbatim to the lanJuage quoted above

To remedy this viol+ion the current catalog shall be updated to include the statement verbatim to the specific quoted language above

The catalog correcti1~n shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

CEC sect94909 Minimum Requirements for (a) Except as provid1d in subdivision (d) prior to enrollment an School Catalog institution shall provde a prospective student either in writing or

Notice to Comply-C~199sect441 1016 (Ed Codesect 94935 5 OR sect 75010) Inspectors Initial IV

Administrators Initiallty I 21 Pagc

I

I

CEC sect94909 Minimum Requirements for School Catalog

Notice to Comply-C~l9g644rl016 (Ed Inspectors Initial IV Administrators Initial~ C

electronically with c school catalog containing at a minimum all of the following [ (15) The following s~atement NOTICE CONCERNl~G TRANSFERABILITY OF CREDITS AND

CREDENTIALS EARN~D AT OUR INSTITUTION

The transferability or credits you earn at (name of institution) is at the complete discretion of an institution to which you may seek to transfer Acceptanci of the (degree diploma or certificate) you earn in (name of educati9nal program) is also at the complete discretion of the institution to w1ich you may seek to transfer If the (credits or degree diploma or fertificate) that you earn at this institution are not accepted at the instifution to which you seek to transfer you may be required to repeat some or all pt your coursework at that institution For this reason you ~hould mallte certain that your attendance at this institution will meetyour educational goals This may include contacting an institurion to which you may seek to transfer after attending (name of middot~stitution) to determine if your (credits or degree diploma or certifica e) will transfer If institution offers more than one educational program the educational prograT may be inserted

The catalog failed to contain the specific required statement verbatim to the lanuage above

To remedy the violaion the current catalog shall be updated to include the specific I equired statement verbatim and in the style shown above I

The catalog correcti1tm shall be submitted with the institutions response to the NTC and the last page of this document within the specified time fram~ (a) Except as provid1d in subdivision (d) prior to enrollment an institution shall prov de a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following (5) A description of the programs offered and a description of the instruction provided in each of the courses offered by the institution the requirements forl completion of each program including required courses any final tests or examinations any required internships or externships and the total number of credit hours clock hours or other increments required for completion

0ti~~~~~~ ~~~e~ te~~ ~~a ~~ag not appear in the catalog

To remedy this viola~ion revi~ catalog and website by removing the unapproved courses until approval can be granted and add approved programs

Codesect 94935 5 cJR sect 75010)

3I Pagc

I

CEC sect94909 Minimum Requirements for School Catalog

CEC sect94909 Minimum Requirements for School Catalog

Notice to Comply -cg 1~41 1016 (Ed Inspector s Initial V

Administrators Initialac

71660 Notification of Non-Substantive Changes An institution shall ~otify the Bureau of a non-substantive change including change o location of less than 10 miles addition of a

program related to fhe approved programs offered by the institution

All such notificatio1 shall be made within 30 days of the change and sent to the Bureau n writing to the address listed in ~ection 70020

The catalog correcti n shall be submitted with the institutions response to the NT and the last page of this document within the specified time fram~

(a) Except as providd in subdivision (d) prior to enrollment an institution shall pro~ide a prospective student either in writing or electronically with Jschool catalog containing at a minimum all of the following

(11) A statement sp cifying that if a student obtains a loan to pay for

an educational progftam the student will have the responsibility to repay the full amou t of the loan plus interest less the amount of any refund and that if t e student has received federal student financial aid funds the stude tis entitled to a refund of the moneys not paid

from federal studenlfinancial aid program funds

The catalog does no contain a statement specifying that if a student obtains a loan to pa~ for an educational program the student will have the responsibiftv to repay the full amount of the loan plus interest less the a1ount any refund Additionally the catalog does not contain statemnt specifying that if a student has received federal student finapcial aid program funds the student is entitled to a refund of monies rliot paid from federal student financial aid program funds

To remedy this viol~ion the current catalog shall be updated to contain a statement specifying that if a student obtains a loan to pay for an educational p ogram the student will have the responsibility to repay the full amount of th~ loan plus interest less the amount any refund Additionally the catalog shall contain statement specifying that if a student has received federal student financial aid program funds the ftudent is el ntitled to a refund of monies not paid from federal student financial aid program funds

The catalog correctil n shall be submitted with the institutions response to the NT9 and the last page of this document within the specified time fram~

(a) Except as provid~d in subdivision (d) prior to enrollment an institution shall provmiddotde a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following 13 If the institution provides placement services a description of the nature and extent of the placement services

Codesect 94935 5 CltR sect 75010)

4 lage

I

I

CEC sect94913 Institutional Web Site Requirements

sect94897 Prohibited Business Practices

Notice to Comply-CU1906441 1016 (Ed Inspectors Initial ~ Administrator s Initi~C

The catalog does nojt contain a description of placement services offered by the insti ution

I

To remedy this violtion the current catalog shall be updated to contain a descripti~[ of all student services offered by the institution

The catalog correctrn shall Jsubmitted with the institutions response to the NT~ and the last page of this document within the specified time fram1~

(a) An institution tht maintains an Internet Web site shall provide on that Internet Web si e all of the following

(2) A School Perforlnce Fact Sheet for each educational program offered by the instit tion

1

The institutions we site does not contain 20132014 Performance Fact Sheets with accurate information for each program offered

To remedy the violalion the institutions website shall be updated to contain the updatecJ and corrected 20132014 Performance Fact Sheets

A printout of or a link to the updated website shall be submitted with the institution Is response to the NTC and the last page of this document within the soecified time frame An institution shall nbt do any of the following (I) Use the terms aJproval approved approval to operate or approved to operatb without stating clearly and conspicuously that approval to operate ~eans compliance with state standards as set forth in this chapterI I~ the bureau has granted an institution approval to operate the institution may indicate that the institution is

1licensed or licensid to operate but may not state or imply either of the following (1) The institution or its educational programs are endorsed or recommended by th state or by the bureau (2) The approval to 9perate indicates that the institution exceeds minimum state standards as set forth in this chapter

Institution website 1[ ses approved by without stating what approval means

I

To remedy this the institution shall update the website to include an explanation of what approval to operate means pursuant to CEC sect94897(1) Approval to operate means the institution has met the minimum standards set for by the California Education Code and Title

5 Division 75 of thj California Code of Regulations

The website correction shall be submitted with the institutions response to the NTc[ and the last page of this document within the specified time frame

tode sect 94935 5 cJR sect 75010)

5 I P a g c

CEC sect94911 Minimum Requirements for Enrollment Agreements

Code of Regulations 5 CCR sect71800 Enrollment Agreement

5 CCR sect76215 Student Tuition Recovery Fund Disclosures

Notice to Comply - CUl906441 1016 (Ed Inspectors Initial ~ Administrators Initi_al ~

b) A schedule of tota I charges including a list of any charges that are nonrefundable and ~he students obligations to the Student Tuition Recovery Fund cleat ly identified as nonrefundable charges

The enrollment agr5ement contains a schedule of total charges that includes a list of charges that ~re nonrefundable The enrollment agreement has the ~ TRF amount as $SO per thousand

To remedy the viola ion the current enrollment agreement shall be updated to include schedulelof total charges that includes the correct STRF amoun

The enrollment agr~]ement corection shall be submitted with the institutions respon e to the NTC and the last page of this document within the specified time frame

Subsection Description an~ Required Correction In addition to the relt11uirements of section 94911 of the Code an institution shall prov de to each student an enrollment agreement that contains at the least the following information (e) Itemization of all institutional charges and fees including as applicable (1) tuition (2) registration fee (non-refundable) (3) equipment (4) lab supplies or ki1s

(5) Textbooks or ot~er learning media (6) uniforms or othe~ special protective clothing (7) in-resident housirg (8) tutoring (9) assessment fees ~or transfer of credits (10) fees to transfer credits

I (11) Student Tuitionfecovery Fund fee (non-refundable) (12) any other instit tional charge or fee

The enrollment agreement contains a complete list of itemized charges but the STR( amount is wrong

To remedy the violation the current enrollment agreement shall I

contain the correct JTRF amount

The enrollment agreement co~rection shall be submitted with the institutions respon~e to the NTC and the last page of this document within the specified ~ime frame (a) A qualifying instit~tion shall include the following statement on both its enrollment Jgreement for an educational program and its current schedule of student charges You must pay the state-imposed assessment for the Student Tuition Recovery Fund (STR~) if all of the following applies to you

Codesect 94935 5 ctlR sect 75010)

6 I Pagc

I

1

Notice to Comply - CU1906441 1016 (Ed Inspector s Initial ~~ Administrator s Initial -~ ~

1 You are a student in an educational program who is a California resident or are enrolled in a residency program and prepay all or part

1of your tuition eithej by cash guaranteed student loans or personal loans and

2 Your total charge are not paid by any third-party payer such as an employer governm1nt program or other payer unless you have a separate agreement[to repay the third party You are not eligible ~or protection from the STRF and you are not required to pay the FRF assessment if either of the following applies

1 You are not a CaliJornia resident or are not enrolled in a residency program or

2 Your total charge Iare paid by a third party such as an employer

government progra~ or other payer and you have no separate agreement to repay he third party (b) In addition to th statement described under subdivision (a) of this section a qualifying institution shall include the following statement on its current sched11e of student charges

The State of Califoiia created the Student Tuition Recovery Fund (STRF) to relieve or itigate economic losses suffered by students in educational progra s who are California residents or are enrolled in a residency programs middot ttending certain schools regulated by the Bureau for Private Postseco~dary and Vocational Education You may be eligible fior STRF if you are a California resident or are enrolled in a residency program prepaid tuition paid the STRF assessment and suffered an economic loss as a result of any of the following

1 The school closed before the course of instruction was completed 2 The schools failure to pay refunds or charges on behalf of a student to a third party for libense fees or any other purpose or to provide equipment or materlals for which a charge was collected within 180 days before the clos~re of the school 3 The schools failur~ to pay or reimburse loan proceeds under a federally guarantee~ student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition andl other costs 4 There was a mate1ial failure to comply with the Act or this Division within 30 days before the school closed or if the material failure began earlier than 30 days prior to closure the period determined by the Bureau I 5 An inability after 9iligent efforts to prosecute prove and collect on a judgment against tre institution for a violation of the Act However no claim cn be paid to any student without a social security number or a taxpayer identification number

The enrollment agre~ment does not contain the specific required statements verbatil to the quotations above

To remedy the violation the updated enrollment agreement and current schedule of charges shall be updated to include the specific

Codesect 94935 5 cJR sect 750 0)

71 fgt age

I

middot

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

required statements verbatim to the quotations above

The enrollment agreement correction shall be submitted with the

institutions respon~e to the NTC and the last page of this document within the specified t ime fram~

(a) Each institution sh~all providF a catalog pursuant to section 94909 of the Code which shal be updated annually Annual updates may be made by the use of s pplements or inserts accompanying the catalog If changes in educattnal programs educational services procedures or policies required tp be included in the catalog by statute or regulation are implerented before the issuance of the annually updated catalog those changes shall be reflected at the time they are made in supplementi or inserts accompanying the catalog

The institution faileJ to provide a written statement describing their 1

policy on updating t~e catalog

The institution shall rovide a written statement addressing their policy for updating t e catalog The policy shall meet the minimum

standards set forth it this section

The written stateme t shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

(b) The catalog shall Contain the information prescribed by Section

94909 of the Code a~1d all of the following

(7) The institutions olicies and procedures for the award of credit for prior experiential lea ning including assessment policies and

procedures provisio~ns for appeal and all charges that a student may be required to pay

The catalog did not ontain the institutions policies and procedures for the award of credit for prior experiential learning

I To remedy the violation the current catalog shall be updated to include a policy for t~e award of credit for prior experiential learning If credit is not grant~d the policy shall state so The policy in the catalog shall addres assessment policies and procedures provisions for appeal and all c arges that a student may be required to pay

The catalog correctJn shall be submitted with the institutions response to the NTcland the last page of this document within the specified time framJ

(b) The catalog shall tontain the information prescribed by Section 94909 of the Code a1d all of the following (4) Language proficiency information including (A) the level of Englis~ language proficiency required of students and the kind of documentation of proficiency such as the Test of English as

I a Foreign Language (TOEFL) that will be accepted and

Notice to Comply - C~41 1016 (Ed Codesect 94935 5 C 1R sect 75010) Inspectors Initial Administrator s Initial ~ 6 8 I r a g l

I

I

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

(B whether English irnguage services including instruction such as ESL are provided anr if so the nature of the service and its cost

The catalog failed to(_contain the English language proficiency requirements of students and t he type of documentation accepted

To remedy the violallion the current catalog shall be updated to contain the English I nguage proficiency required and the type of documentation that would be accepted Such as A student must have a score of 500 n the TOEFL exam Or The student must have the ability to read a1d write E~glish at the level of a graduate of an American high schoql as demor strated by the possession of a high school diploma GED or passage of the California high school proficiency exam

The catalog correctic n shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

(b The catalog shall contain the information prescribed by Section 1

94909 of the Code al d all of th~ following (14 Policies on stud nt rights including the procedure for addressing student grievances

The institutions cat log contains a grievance policy but the policy

requires students to~use an internal complaint process before contacting outside a encies CEC 94909(a)(3)(C) makes it clear that students can file a c mplaint w ith the Bureau at any time CEC 94907 prohibits schools fror having a provision that requires a student to invoke an internal institutional dispute procedure before enforcing any contractual or o jher legal rights or remedies

To remedy this violation please change your grievance policy to suggest that student~ use an internal process first but that it is not required and they m~y contact the Bureau at any time

The catalog correctij n shall be submitted with the institutions response to the NTCand the last page of this document within the specified time frame~ (b The catalog shall contain the information prescribed by Section 94909 of the Code a1d all of the following (15) Policies on the rltention of student records

The institution did n t state a student records retention policy

I To remedy this violation please state your student records policy It

1

should state that stufdent transcripts and degree or certificate are maintained indefinit ly and all other records are maintained for 5 years 94900 Required Stu~ent Records

Notice to Comply - CU1906j41 1016 (Ed tode sect 94935 5 CCRsect 75010) Inspectors Initial ri

9I PageAdministrators Initi lt- ( 6

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

(a) An institution shfll maintain records of the name address e-mail address and telephrne number of each student who is enrolled in an educational program in that institution (b) An institution shfII maintain for each student granted a degree or certificate by that institution ~ermanent records of all of the following I

(1) The degree or cetificate granted and the date on which that degree or certificate was granted (2) The courses and nits on which the certificate or degree was based (3) The grades earned by the student in each of those courses

The catalog correctJn shall be submitted with the institutions response to the NTcjand the last page of this document within the specified time fram~ (a) Format The for~rt for the Performance Fact Sheet shall be in at least 12 pt type in an easily readable font with 115 line spacing The

1

Performance Fact Sheet shall contain all and only the information required or specifica ly permitted by section 94910 of the Code or this chapter

The Performance Fa4 t Sheet submitted is not printed in at least 12 pt

type and does not contain all and only the information required or

specifically permittee by CEC sect94910 or this Chapter The Format of

the School Performafnce Fact Sheets are substantially different than what is acceptable here should also be a school performance fact

sheet for each program offered

To remedy the violatn the institution shall submit a Performance

Fact Sheet printed ir at least 12 pt type containing all and only the

information required or specifically permitted by CEC sect94910 or this

Chapter

The corrections to title PFS substantiating documentation shall be submitted with the ir stitutions response to the NTC and the last oa2e of this document within the specified time frame (c) Reporting periodsi (2) A Performance Fal[ct Sheet shall be current and available not later than August 1st and shall report data for the previous two calendar years based upon the number of students who began program or the number of graduates as defined in subdivision (b) for each reported

calendar year 1

l The institution did n t provide a Performance Fact Sheet for each

educational progran reporting data for the previous two calendar

years The institutioh did not make their Performance Fact Sheet for

the previous two cal~ndar years available no later than August 1st_

Inspectors Initial ~ Administrators Initiav0C IOI Puglt

I

Notice to Comply - CUI 906_14L1016 (Ed Code sect 94935 5 CCRsect 75010)

5 CCR sect74117 Institutional Web Site Requirements

To remedy the viola ion the institution shall provide a Performance

Fact Sheet for each educational program offered reporting data for

all educational progrm for the previous two calendar years

The corrections to te PFS sub~tantiating documentation shall be submitted with the rstitution~s response to the NTC and the last page of this docum nt within the specified time frame In addition to the r~quirement in Section 94913(b) of the Code an institution that mai tains a website shall provide on the homepage of that website clea and conspicuous links to all the items required in Section 94913(a) of the Code

The institutions h mepage shall provide clear and conspicuous links Io all the items required in section 94913(a)

To remedy the vioJation thlinstitutions homepage shall provide clear and tonspicuous links to all the items required to be maintained ir section 94913

The corrections to t1e Website substantiating documentation shall be submitted with tte institutions response to the NTC and the last page of this documert within the specified time frame

Only minor vio tions are listed on a Notice to Comply

Notice to Comply-CU1906441 1016 (Ed odesect 94935 5 C R sect 75010) Inspectors Initial ~~ Administrators Initi _ _ ll l PagL

RETURN THIS FORM WITHIN THE SPECIFIED T VIE FRAME WITH EITIshy ER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPO TANT COMPLIANCE NOTICE

California Education Code sect94935 and I alifornia Code of F egulatimis sect75010 provide that the Bureau for Private Postsecondary Education ( tureau) shall issrn a Notice to Comply for minor violations detected during a compliance inspectior by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the belmA declaration and shbmit this form to the Bureau along with documentation describing how complia ce was achieved ~r 2) File with the Bureau a written notice of disagreement specifying the minor vilt ation(s) describe4 in the Notice to Comply with which you disagree and appealing it by reques ng an informal ~ffice conference If a written notice of disagreement is not timely filed with thE llureau the right tc~ appeal middots deemed to have been waived

Failure to timely remedy the noncomp iance item(s) or file a written request for an informal office conference may result in the Bureau taki 11g administrative enforcement action

DECLARATION

Attached to this document is a list de~ ribing how comp iance was achieved for each violation and supporting documentation I declare un er penalty of perjurJ that all violations identified in this Notice to Comply are corrected as described in tie attachment

Signature Date

Print Name and Title I THIS DECLARATION ORA NOTICE OF DISAGREE ~ENT MUST BE SUBMITTED TO THE BUREAU BY 11112016

Notice to Comply-CU1906441 1QJ 6 (Ed Codesect 94935 5 CCRsect 75010) Inspectors Initial ~ Administrators Initial~ 12 I P lg C

CEC sect94909 Minimum Requirements for School Catalog

institution shall proil~ide a prospective student either in writing or electronically with school catalog containing at a minimum all of the following

(12 A statement sp cifying whether the institution has a pending petition in bankrupt1 y is operating as a debtor in possession has filed a petition within the preceding five years or has had a petition in bankruptcy filed aga nst it within the preceding five years that resulted in reorganization un~er Chapter 11 of the United States Bankruptcy Code (11 USC Sec 1101 et seq)

The catalog does no contain the statement describing whether the institution has a per ding petition in bankruptcy is operating as a debtor in possessio has filed a petition within the preceding five years or has had a I etition in bankruptcy filed against it within the preceding five years that resulted in reorganization under Chapter 11 of the United States Bankruptcy Code

To remedy this violation the current catalog shall be updated to include the statement stating whether or not the institution has filed a petition within thE preceding five years or has had a petition in bankruptcy filed against it within the preceding five years that resulted in reorgani ation under Chapter 11 of the United States Bankruptcy Code

The catalog correcti1ln shall be submitted with the institutions response to the NTC and the last page of this document within the specified time trambull

(a) Except as provided in subdivision (d) prior to enrollment an institution shall provide a prospective student either in writing or

electronically with aj school catalog containing at a minimum all of the following (3) The following sta ements (B) As a prospectiv~ student you are encouraged to review this catalog prior to signtg an enrollment agreement You are also encouraged to review the School Performance Fact Sheet which must be provided to you Jrior to signing an enrollment agreement

The catalog does not contain the specific required statement verbatim to the lanJuage quoted above

To remedy this viol+ion the current catalog shall be updated to include the statement verbatim to the specific quoted language above

The catalog correcti1~n shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

CEC sect94909 Minimum Requirements for (a) Except as provid1d in subdivision (d) prior to enrollment an School Catalog institution shall provde a prospective student either in writing or

Notice to Comply-C~199sect441 1016 (Ed Codesect 94935 5 OR sect 75010) Inspectors Initial IV

Administrators Initiallty I 21 Pagc

I

I

CEC sect94909 Minimum Requirements for School Catalog

Notice to Comply-C~l9g644rl016 (Ed Inspectors Initial IV Administrators Initial~ C

electronically with c school catalog containing at a minimum all of the following [ (15) The following s~atement NOTICE CONCERNl~G TRANSFERABILITY OF CREDITS AND

CREDENTIALS EARN~D AT OUR INSTITUTION

The transferability or credits you earn at (name of institution) is at the complete discretion of an institution to which you may seek to transfer Acceptanci of the (degree diploma or certificate) you earn in (name of educati9nal program) is also at the complete discretion of the institution to w1ich you may seek to transfer If the (credits or degree diploma or fertificate) that you earn at this institution are not accepted at the instifution to which you seek to transfer you may be required to repeat some or all pt your coursework at that institution For this reason you ~hould mallte certain that your attendance at this institution will meetyour educational goals This may include contacting an institurion to which you may seek to transfer after attending (name of middot~stitution) to determine if your (credits or degree diploma or certifica e) will transfer If institution offers more than one educational program the educational prograT may be inserted

The catalog failed to contain the specific required statement verbatim to the lanuage above

To remedy the violaion the current catalog shall be updated to include the specific I equired statement verbatim and in the style shown above I

The catalog correcti1tm shall be submitted with the institutions response to the NTC and the last page of this document within the specified time fram~ (a) Except as provid1d in subdivision (d) prior to enrollment an institution shall prov de a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following (5) A description of the programs offered and a description of the instruction provided in each of the courses offered by the institution the requirements forl completion of each program including required courses any final tests or examinations any required internships or externships and the total number of credit hours clock hours or other increments required for completion

0ti~~~~~~ ~~~e~ te~~ ~~a ~~ag not appear in the catalog

To remedy this viola~ion revi~ catalog and website by removing the unapproved courses until approval can be granted and add approved programs

Codesect 94935 5 cJR sect 75010)

3I Pagc

I

CEC sect94909 Minimum Requirements for School Catalog

CEC sect94909 Minimum Requirements for School Catalog

Notice to Comply -cg 1~41 1016 (Ed Inspector s Initial V

Administrators Initialac

71660 Notification of Non-Substantive Changes An institution shall ~otify the Bureau of a non-substantive change including change o location of less than 10 miles addition of a

program related to fhe approved programs offered by the institution

All such notificatio1 shall be made within 30 days of the change and sent to the Bureau n writing to the address listed in ~ection 70020

The catalog correcti n shall be submitted with the institutions response to the NT and the last page of this document within the specified time fram~

(a) Except as providd in subdivision (d) prior to enrollment an institution shall pro~ide a prospective student either in writing or electronically with Jschool catalog containing at a minimum all of the following

(11) A statement sp cifying that if a student obtains a loan to pay for

an educational progftam the student will have the responsibility to repay the full amou t of the loan plus interest less the amount of any refund and that if t e student has received federal student financial aid funds the stude tis entitled to a refund of the moneys not paid

from federal studenlfinancial aid program funds

The catalog does no contain a statement specifying that if a student obtains a loan to pa~ for an educational program the student will have the responsibiftv to repay the full amount of the loan plus interest less the a1ount any refund Additionally the catalog does not contain statemnt specifying that if a student has received federal student finapcial aid program funds the student is entitled to a refund of monies rliot paid from federal student financial aid program funds

To remedy this viol~ion the current catalog shall be updated to contain a statement specifying that if a student obtains a loan to pay for an educational p ogram the student will have the responsibility to repay the full amount of th~ loan plus interest less the amount any refund Additionally the catalog shall contain statement specifying that if a student has received federal student financial aid program funds the ftudent is el ntitled to a refund of monies not paid from federal student financial aid program funds

The catalog correctil n shall be submitted with the institutions response to the NT9 and the last page of this document within the specified time fram~

(a) Except as provid~d in subdivision (d) prior to enrollment an institution shall provmiddotde a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following 13 If the institution provides placement services a description of the nature and extent of the placement services

Codesect 94935 5 CltR sect 75010)

4 lage

I

I

CEC sect94913 Institutional Web Site Requirements

sect94897 Prohibited Business Practices

Notice to Comply-CU1906441 1016 (Ed Inspectors Initial ~ Administrator s Initi~C

The catalog does nojt contain a description of placement services offered by the insti ution

I

To remedy this violtion the current catalog shall be updated to contain a descripti~[ of all student services offered by the institution

The catalog correctrn shall Jsubmitted with the institutions response to the NT~ and the last page of this document within the specified time fram1~

(a) An institution tht maintains an Internet Web site shall provide on that Internet Web si e all of the following

(2) A School Perforlnce Fact Sheet for each educational program offered by the instit tion

1

The institutions we site does not contain 20132014 Performance Fact Sheets with accurate information for each program offered

To remedy the violalion the institutions website shall be updated to contain the updatecJ and corrected 20132014 Performance Fact Sheets

A printout of or a link to the updated website shall be submitted with the institution Is response to the NTC and the last page of this document within the soecified time frame An institution shall nbt do any of the following (I) Use the terms aJproval approved approval to operate or approved to operatb without stating clearly and conspicuously that approval to operate ~eans compliance with state standards as set forth in this chapterI I~ the bureau has granted an institution approval to operate the institution may indicate that the institution is

1licensed or licensid to operate but may not state or imply either of the following (1) The institution or its educational programs are endorsed or recommended by th state or by the bureau (2) The approval to 9perate indicates that the institution exceeds minimum state standards as set forth in this chapter

Institution website 1[ ses approved by without stating what approval means

I

To remedy this the institution shall update the website to include an explanation of what approval to operate means pursuant to CEC sect94897(1) Approval to operate means the institution has met the minimum standards set for by the California Education Code and Title

5 Division 75 of thj California Code of Regulations

The website correction shall be submitted with the institutions response to the NTc[ and the last page of this document within the specified time frame

tode sect 94935 5 cJR sect 75010)

5 I P a g c

CEC sect94911 Minimum Requirements for Enrollment Agreements

Code of Regulations 5 CCR sect71800 Enrollment Agreement

5 CCR sect76215 Student Tuition Recovery Fund Disclosures

Notice to Comply - CUl906441 1016 (Ed Inspectors Initial ~ Administrators Initi_al ~

b) A schedule of tota I charges including a list of any charges that are nonrefundable and ~he students obligations to the Student Tuition Recovery Fund cleat ly identified as nonrefundable charges

The enrollment agr5ement contains a schedule of total charges that includes a list of charges that ~re nonrefundable The enrollment agreement has the ~ TRF amount as $SO per thousand

To remedy the viola ion the current enrollment agreement shall be updated to include schedulelof total charges that includes the correct STRF amoun

The enrollment agr~]ement corection shall be submitted with the institutions respon e to the NTC and the last page of this document within the specified time frame

Subsection Description an~ Required Correction In addition to the relt11uirements of section 94911 of the Code an institution shall prov de to each student an enrollment agreement that contains at the least the following information (e) Itemization of all institutional charges and fees including as applicable (1) tuition (2) registration fee (non-refundable) (3) equipment (4) lab supplies or ki1s

(5) Textbooks or ot~er learning media (6) uniforms or othe~ special protective clothing (7) in-resident housirg (8) tutoring (9) assessment fees ~or transfer of credits (10) fees to transfer credits

I (11) Student Tuitionfecovery Fund fee (non-refundable) (12) any other instit tional charge or fee

The enrollment agreement contains a complete list of itemized charges but the STR( amount is wrong

To remedy the violation the current enrollment agreement shall I

contain the correct JTRF amount

The enrollment agreement co~rection shall be submitted with the institutions respon~e to the NTC and the last page of this document within the specified ~ime frame (a) A qualifying instit~tion shall include the following statement on both its enrollment Jgreement for an educational program and its current schedule of student charges You must pay the state-imposed assessment for the Student Tuition Recovery Fund (STR~) if all of the following applies to you

Codesect 94935 5 ctlR sect 75010)

6 I Pagc

I

1

Notice to Comply - CU1906441 1016 (Ed Inspector s Initial ~~ Administrator s Initial -~ ~

1 You are a student in an educational program who is a California resident or are enrolled in a residency program and prepay all or part

1of your tuition eithej by cash guaranteed student loans or personal loans and

2 Your total charge are not paid by any third-party payer such as an employer governm1nt program or other payer unless you have a separate agreement[to repay the third party You are not eligible ~or protection from the STRF and you are not required to pay the FRF assessment if either of the following applies

1 You are not a CaliJornia resident or are not enrolled in a residency program or

2 Your total charge Iare paid by a third party such as an employer

government progra~ or other payer and you have no separate agreement to repay he third party (b) In addition to th statement described under subdivision (a) of this section a qualifying institution shall include the following statement on its current sched11e of student charges

The State of Califoiia created the Student Tuition Recovery Fund (STRF) to relieve or itigate economic losses suffered by students in educational progra s who are California residents or are enrolled in a residency programs middot ttending certain schools regulated by the Bureau for Private Postseco~dary and Vocational Education You may be eligible fior STRF if you are a California resident or are enrolled in a residency program prepaid tuition paid the STRF assessment and suffered an economic loss as a result of any of the following

1 The school closed before the course of instruction was completed 2 The schools failure to pay refunds or charges on behalf of a student to a third party for libense fees or any other purpose or to provide equipment or materlals for which a charge was collected within 180 days before the clos~re of the school 3 The schools failur~ to pay or reimburse loan proceeds under a federally guarantee~ student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition andl other costs 4 There was a mate1ial failure to comply with the Act or this Division within 30 days before the school closed or if the material failure began earlier than 30 days prior to closure the period determined by the Bureau I 5 An inability after 9iligent efforts to prosecute prove and collect on a judgment against tre institution for a violation of the Act However no claim cn be paid to any student without a social security number or a taxpayer identification number

The enrollment agre~ment does not contain the specific required statements verbatil to the quotations above

To remedy the violation the updated enrollment agreement and current schedule of charges shall be updated to include the specific

Codesect 94935 5 cJR sect 750 0)

71 fgt age

I

middot

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

required statements verbatim to the quotations above

The enrollment agreement correction shall be submitted with the

institutions respon~e to the NTC and the last page of this document within the specified t ime fram~

(a) Each institution sh~all providF a catalog pursuant to section 94909 of the Code which shal be updated annually Annual updates may be made by the use of s pplements or inserts accompanying the catalog If changes in educattnal programs educational services procedures or policies required tp be included in the catalog by statute or regulation are implerented before the issuance of the annually updated catalog those changes shall be reflected at the time they are made in supplementi or inserts accompanying the catalog

The institution faileJ to provide a written statement describing their 1

policy on updating t~e catalog

The institution shall rovide a written statement addressing their policy for updating t e catalog The policy shall meet the minimum

standards set forth it this section

The written stateme t shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

(b) The catalog shall Contain the information prescribed by Section

94909 of the Code a~1d all of the following

(7) The institutions olicies and procedures for the award of credit for prior experiential lea ning including assessment policies and

procedures provisio~ns for appeal and all charges that a student may be required to pay

The catalog did not ontain the institutions policies and procedures for the award of credit for prior experiential learning

I To remedy the violation the current catalog shall be updated to include a policy for t~e award of credit for prior experiential learning If credit is not grant~d the policy shall state so The policy in the catalog shall addres assessment policies and procedures provisions for appeal and all c arges that a student may be required to pay

The catalog correctJn shall be submitted with the institutions response to the NTcland the last page of this document within the specified time framJ

(b) The catalog shall tontain the information prescribed by Section 94909 of the Code a1d all of the following (4) Language proficiency information including (A) the level of Englis~ language proficiency required of students and the kind of documentation of proficiency such as the Test of English as

I a Foreign Language (TOEFL) that will be accepted and

Notice to Comply - C~41 1016 (Ed Codesect 94935 5 C 1R sect 75010) Inspectors Initial Administrator s Initial ~ 6 8 I r a g l

I

I

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

(B whether English irnguage services including instruction such as ESL are provided anr if so the nature of the service and its cost

The catalog failed to(_contain the English language proficiency requirements of students and t he type of documentation accepted

To remedy the violallion the current catalog shall be updated to contain the English I nguage proficiency required and the type of documentation that would be accepted Such as A student must have a score of 500 n the TOEFL exam Or The student must have the ability to read a1d write E~glish at the level of a graduate of an American high schoql as demor strated by the possession of a high school diploma GED or passage of the California high school proficiency exam

The catalog correctic n shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

(b The catalog shall contain the information prescribed by Section 1

94909 of the Code al d all of th~ following (14 Policies on stud nt rights including the procedure for addressing student grievances

The institutions cat log contains a grievance policy but the policy

requires students to~use an internal complaint process before contacting outside a encies CEC 94909(a)(3)(C) makes it clear that students can file a c mplaint w ith the Bureau at any time CEC 94907 prohibits schools fror having a provision that requires a student to invoke an internal institutional dispute procedure before enforcing any contractual or o jher legal rights or remedies

To remedy this violation please change your grievance policy to suggest that student~ use an internal process first but that it is not required and they m~y contact the Bureau at any time

The catalog correctij n shall be submitted with the institutions response to the NTCand the last page of this document within the specified time frame~ (b The catalog shall contain the information prescribed by Section 94909 of the Code a1d all of the following (15) Policies on the rltention of student records

The institution did n t state a student records retention policy

I To remedy this violation please state your student records policy It

1

should state that stufdent transcripts and degree or certificate are maintained indefinit ly and all other records are maintained for 5 years 94900 Required Stu~ent Records

Notice to Comply - CU1906j41 1016 (Ed tode sect 94935 5 CCRsect 75010) Inspectors Initial ri

9I PageAdministrators Initi lt- ( 6

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

(a) An institution shfll maintain records of the name address e-mail address and telephrne number of each student who is enrolled in an educational program in that institution (b) An institution shfII maintain for each student granted a degree or certificate by that institution ~ermanent records of all of the following I

(1) The degree or cetificate granted and the date on which that degree or certificate was granted (2) The courses and nits on which the certificate or degree was based (3) The grades earned by the student in each of those courses

The catalog correctJn shall be submitted with the institutions response to the NTcjand the last page of this document within the specified time fram~ (a) Format The for~rt for the Performance Fact Sheet shall be in at least 12 pt type in an easily readable font with 115 line spacing The

1

Performance Fact Sheet shall contain all and only the information required or specifica ly permitted by section 94910 of the Code or this chapter

The Performance Fa4 t Sheet submitted is not printed in at least 12 pt

type and does not contain all and only the information required or

specifically permittee by CEC sect94910 or this Chapter The Format of

the School Performafnce Fact Sheets are substantially different than what is acceptable here should also be a school performance fact

sheet for each program offered

To remedy the violatn the institution shall submit a Performance

Fact Sheet printed ir at least 12 pt type containing all and only the

information required or specifically permitted by CEC sect94910 or this

Chapter

The corrections to title PFS substantiating documentation shall be submitted with the ir stitutions response to the NTC and the last oa2e of this document within the specified time frame (c) Reporting periodsi (2) A Performance Fal[ct Sheet shall be current and available not later than August 1st and shall report data for the previous two calendar years based upon the number of students who began program or the number of graduates as defined in subdivision (b) for each reported

calendar year 1

l The institution did n t provide a Performance Fact Sheet for each

educational progran reporting data for the previous two calendar

years The institutioh did not make their Performance Fact Sheet for

the previous two cal~ndar years available no later than August 1st_

Inspectors Initial ~ Administrators Initiav0C IOI Puglt

I

Notice to Comply - CUI 906_14L1016 (Ed Code sect 94935 5 CCRsect 75010)

5 CCR sect74117 Institutional Web Site Requirements

To remedy the viola ion the institution shall provide a Performance

Fact Sheet for each educational program offered reporting data for

all educational progrm for the previous two calendar years

The corrections to te PFS sub~tantiating documentation shall be submitted with the rstitution~s response to the NTC and the last page of this docum nt within the specified time frame In addition to the r~quirement in Section 94913(b) of the Code an institution that mai tains a website shall provide on the homepage of that website clea and conspicuous links to all the items required in Section 94913(a) of the Code

The institutions h mepage shall provide clear and conspicuous links Io all the items required in section 94913(a)

To remedy the vioJation thlinstitutions homepage shall provide clear and tonspicuous links to all the items required to be maintained ir section 94913

The corrections to t1e Website substantiating documentation shall be submitted with tte institutions response to the NTC and the last page of this documert within the specified time frame

Only minor vio tions are listed on a Notice to Comply

Notice to Comply-CU1906441 1016 (Ed odesect 94935 5 C R sect 75010) Inspectors Initial ~~ Administrators Initi _ _ ll l PagL

RETURN THIS FORM WITHIN THE SPECIFIED T VIE FRAME WITH EITIshy ER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPO TANT COMPLIANCE NOTICE

California Education Code sect94935 and I alifornia Code of F egulatimis sect75010 provide that the Bureau for Private Postsecondary Education ( tureau) shall issrn a Notice to Comply for minor violations detected during a compliance inspectior by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the belmA declaration and shbmit this form to the Bureau along with documentation describing how complia ce was achieved ~r 2) File with the Bureau a written notice of disagreement specifying the minor vilt ation(s) describe4 in the Notice to Comply with which you disagree and appealing it by reques ng an informal ~ffice conference If a written notice of disagreement is not timely filed with thE llureau the right tc~ appeal middots deemed to have been waived

Failure to timely remedy the noncomp iance item(s) or file a written request for an informal office conference may result in the Bureau taki 11g administrative enforcement action

DECLARATION

Attached to this document is a list de~ ribing how comp iance was achieved for each violation and supporting documentation I declare un er penalty of perjurJ that all violations identified in this Notice to Comply are corrected as described in tie attachment

Signature Date

Print Name and Title I THIS DECLARATION ORA NOTICE OF DISAGREE ~ENT MUST BE SUBMITTED TO THE BUREAU BY 11112016

Notice to Comply-CU1906441 1QJ 6 (Ed Codesect 94935 5 CCRsect 75010) Inspectors Initial ~ Administrators Initial~ 12 I P lg C

I

CEC sect94909 Minimum Requirements for School Catalog

Notice to Comply-C~l9g644rl016 (Ed Inspectors Initial IV Administrators Initial~ C

electronically with c school catalog containing at a minimum all of the following [ (15) The following s~atement NOTICE CONCERNl~G TRANSFERABILITY OF CREDITS AND

CREDENTIALS EARN~D AT OUR INSTITUTION

The transferability or credits you earn at (name of institution) is at the complete discretion of an institution to which you may seek to transfer Acceptanci of the (degree diploma or certificate) you earn in (name of educati9nal program) is also at the complete discretion of the institution to w1ich you may seek to transfer If the (credits or degree diploma or fertificate) that you earn at this institution are not accepted at the instifution to which you seek to transfer you may be required to repeat some or all pt your coursework at that institution For this reason you ~hould mallte certain that your attendance at this institution will meetyour educational goals This may include contacting an institurion to which you may seek to transfer after attending (name of middot~stitution) to determine if your (credits or degree diploma or certifica e) will transfer If institution offers more than one educational program the educational prograT may be inserted

The catalog failed to contain the specific required statement verbatim to the lanuage above

To remedy the violaion the current catalog shall be updated to include the specific I equired statement verbatim and in the style shown above I

The catalog correcti1tm shall be submitted with the institutions response to the NTC and the last page of this document within the specified time fram~ (a) Except as provid1d in subdivision (d) prior to enrollment an institution shall prov de a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following (5) A description of the programs offered and a description of the instruction provided in each of the courses offered by the institution the requirements forl completion of each program including required courses any final tests or examinations any required internships or externships and the total number of credit hours clock hours or other increments required for completion

0ti~~~~~~ ~~~e~ te~~ ~~a ~~ag not appear in the catalog

To remedy this viola~ion revi~ catalog and website by removing the unapproved courses until approval can be granted and add approved programs

Codesect 94935 5 cJR sect 75010)

3I Pagc

I

CEC sect94909 Minimum Requirements for School Catalog

CEC sect94909 Minimum Requirements for School Catalog

Notice to Comply -cg 1~41 1016 (Ed Inspector s Initial V

Administrators Initialac

71660 Notification of Non-Substantive Changes An institution shall ~otify the Bureau of a non-substantive change including change o location of less than 10 miles addition of a

program related to fhe approved programs offered by the institution

All such notificatio1 shall be made within 30 days of the change and sent to the Bureau n writing to the address listed in ~ection 70020

The catalog correcti n shall be submitted with the institutions response to the NT and the last page of this document within the specified time fram~

(a) Except as providd in subdivision (d) prior to enrollment an institution shall pro~ide a prospective student either in writing or electronically with Jschool catalog containing at a minimum all of the following

(11) A statement sp cifying that if a student obtains a loan to pay for

an educational progftam the student will have the responsibility to repay the full amou t of the loan plus interest less the amount of any refund and that if t e student has received federal student financial aid funds the stude tis entitled to a refund of the moneys not paid

from federal studenlfinancial aid program funds

The catalog does no contain a statement specifying that if a student obtains a loan to pa~ for an educational program the student will have the responsibiftv to repay the full amount of the loan plus interest less the a1ount any refund Additionally the catalog does not contain statemnt specifying that if a student has received federal student finapcial aid program funds the student is entitled to a refund of monies rliot paid from federal student financial aid program funds

To remedy this viol~ion the current catalog shall be updated to contain a statement specifying that if a student obtains a loan to pay for an educational p ogram the student will have the responsibility to repay the full amount of th~ loan plus interest less the amount any refund Additionally the catalog shall contain statement specifying that if a student has received federal student financial aid program funds the ftudent is el ntitled to a refund of monies not paid from federal student financial aid program funds

The catalog correctil n shall be submitted with the institutions response to the NT9 and the last page of this document within the specified time fram~

(a) Except as provid~d in subdivision (d) prior to enrollment an institution shall provmiddotde a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following 13 If the institution provides placement services a description of the nature and extent of the placement services

Codesect 94935 5 CltR sect 75010)

4 lage

I

I

CEC sect94913 Institutional Web Site Requirements

sect94897 Prohibited Business Practices

Notice to Comply-CU1906441 1016 (Ed Inspectors Initial ~ Administrator s Initi~C

The catalog does nojt contain a description of placement services offered by the insti ution

I

To remedy this violtion the current catalog shall be updated to contain a descripti~[ of all student services offered by the institution

The catalog correctrn shall Jsubmitted with the institutions response to the NT~ and the last page of this document within the specified time fram1~

(a) An institution tht maintains an Internet Web site shall provide on that Internet Web si e all of the following

(2) A School Perforlnce Fact Sheet for each educational program offered by the instit tion

1

The institutions we site does not contain 20132014 Performance Fact Sheets with accurate information for each program offered

To remedy the violalion the institutions website shall be updated to contain the updatecJ and corrected 20132014 Performance Fact Sheets

A printout of or a link to the updated website shall be submitted with the institution Is response to the NTC and the last page of this document within the soecified time frame An institution shall nbt do any of the following (I) Use the terms aJproval approved approval to operate or approved to operatb without stating clearly and conspicuously that approval to operate ~eans compliance with state standards as set forth in this chapterI I~ the bureau has granted an institution approval to operate the institution may indicate that the institution is

1licensed or licensid to operate but may not state or imply either of the following (1) The institution or its educational programs are endorsed or recommended by th state or by the bureau (2) The approval to 9perate indicates that the institution exceeds minimum state standards as set forth in this chapter

Institution website 1[ ses approved by without stating what approval means

I

To remedy this the institution shall update the website to include an explanation of what approval to operate means pursuant to CEC sect94897(1) Approval to operate means the institution has met the minimum standards set for by the California Education Code and Title

5 Division 75 of thj California Code of Regulations

The website correction shall be submitted with the institutions response to the NTc[ and the last page of this document within the specified time frame

tode sect 94935 5 cJR sect 75010)

5 I P a g c

CEC sect94911 Minimum Requirements for Enrollment Agreements

Code of Regulations 5 CCR sect71800 Enrollment Agreement

5 CCR sect76215 Student Tuition Recovery Fund Disclosures

Notice to Comply - CUl906441 1016 (Ed Inspectors Initial ~ Administrators Initi_al ~

b) A schedule of tota I charges including a list of any charges that are nonrefundable and ~he students obligations to the Student Tuition Recovery Fund cleat ly identified as nonrefundable charges

The enrollment agr5ement contains a schedule of total charges that includes a list of charges that ~re nonrefundable The enrollment agreement has the ~ TRF amount as $SO per thousand

To remedy the viola ion the current enrollment agreement shall be updated to include schedulelof total charges that includes the correct STRF amoun

The enrollment agr~]ement corection shall be submitted with the institutions respon e to the NTC and the last page of this document within the specified time frame

Subsection Description an~ Required Correction In addition to the relt11uirements of section 94911 of the Code an institution shall prov de to each student an enrollment agreement that contains at the least the following information (e) Itemization of all institutional charges and fees including as applicable (1) tuition (2) registration fee (non-refundable) (3) equipment (4) lab supplies or ki1s

(5) Textbooks or ot~er learning media (6) uniforms or othe~ special protective clothing (7) in-resident housirg (8) tutoring (9) assessment fees ~or transfer of credits (10) fees to transfer credits

I (11) Student Tuitionfecovery Fund fee (non-refundable) (12) any other instit tional charge or fee

The enrollment agreement contains a complete list of itemized charges but the STR( amount is wrong

To remedy the violation the current enrollment agreement shall I

contain the correct JTRF amount

The enrollment agreement co~rection shall be submitted with the institutions respon~e to the NTC and the last page of this document within the specified ~ime frame (a) A qualifying instit~tion shall include the following statement on both its enrollment Jgreement for an educational program and its current schedule of student charges You must pay the state-imposed assessment for the Student Tuition Recovery Fund (STR~) if all of the following applies to you

Codesect 94935 5 ctlR sect 75010)

6 I Pagc

I

1

Notice to Comply - CU1906441 1016 (Ed Inspector s Initial ~~ Administrator s Initial -~ ~

1 You are a student in an educational program who is a California resident or are enrolled in a residency program and prepay all or part

1of your tuition eithej by cash guaranteed student loans or personal loans and

2 Your total charge are not paid by any third-party payer such as an employer governm1nt program or other payer unless you have a separate agreement[to repay the third party You are not eligible ~or protection from the STRF and you are not required to pay the FRF assessment if either of the following applies

1 You are not a CaliJornia resident or are not enrolled in a residency program or

2 Your total charge Iare paid by a third party such as an employer

government progra~ or other payer and you have no separate agreement to repay he third party (b) In addition to th statement described under subdivision (a) of this section a qualifying institution shall include the following statement on its current sched11e of student charges

The State of Califoiia created the Student Tuition Recovery Fund (STRF) to relieve or itigate economic losses suffered by students in educational progra s who are California residents or are enrolled in a residency programs middot ttending certain schools regulated by the Bureau for Private Postseco~dary and Vocational Education You may be eligible fior STRF if you are a California resident or are enrolled in a residency program prepaid tuition paid the STRF assessment and suffered an economic loss as a result of any of the following

1 The school closed before the course of instruction was completed 2 The schools failure to pay refunds or charges on behalf of a student to a third party for libense fees or any other purpose or to provide equipment or materlals for which a charge was collected within 180 days before the clos~re of the school 3 The schools failur~ to pay or reimburse loan proceeds under a federally guarantee~ student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition andl other costs 4 There was a mate1ial failure to comply with the Act or this Division within 30 days before the school closed or if the material failure began earlier than 30 days prior to closure the period determined by the Bureau I 5 An inability after 9iligent efforts to prosecute prove and collect on a judgment against tre institution for a violation of the Act However no claim cn be paid to any student without a social security number or a taxpayer identification number

The enrollment agre~ment does not contain the specific required statements verbatil to the quotations above

To remedy the violation the updated enrollment agreement and current schedule of charges shall be updated to include the specific

Codesect 94935 5 cJR sect 750 0)

71 fgt age

I

middot

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

required statements verbatim to the quotations above

The enrollment agreement correction shall be submitted with the

institutions respon~e to the NTC and the last page of this document within the specified t ime fram~

(a) Each institution sh~all providF a catalog pursuant to section 94909 of the Code which shal be updated annually Annual updates may be made by the use of s pplements or inserts accompanying the catalog If changes in educattnal programs educational services procedures or policies required tp be included in the catalog by statute or regulation are implerented before the issuance of the annually updated catalog those changes shall be reflected at the time they are made in supplementi or inserts accompanying the catalog

The institution faileJ to provide a written statement describing their 1

policy on updating t~e catalog

The institution shall rovide a written statement addressing their policy for updating t e catalog The policy shall meet the minimum

standards set forth it this section

The written stateme t shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

(b) The catalog shall Contain the information prescribed by Section

94909 of the Code a~1d all of the following

(7) The institutions olicies and procedures for the award of credit for prior experiential lea ning including assessment policies and

procedures provisio~ns for appeal and all charges that a student may be required to pay

The catalog did not ontain the institutions policies and procedures for the award of credit for prior experiential learning

I To remedy the violation the current catalog shall be updated to include a policy for t~e award of credit for prior experiential learning If credit is not grant~d the policy shall state so The policy in the catalog shall addres assessment policies and procedures provisions for appeal and all c arges that a student may be required to pay

The catalog correctJn shall be submitted with the institutions response to the NTcland the last page of this document within the specified time framJ

(b) The catalog shall tontain the information prescribed by Section 94909 of the Code a1d all of the following (4) Language proficiency information including (A) the level of Englis~ language proficiency required of students and the kind of documentation of proficiency such as the Test of English as

I a Foreign Language (TOEFL) that will be accepted and

Notice to Comply - C~41 1016 (Ed Codesect 94935 5 C 1R sect 75010) Inspectors Initial Administrator s Initial ~ 6 8 I r a g l

I

I

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

(B whether English irnguage services including instruction such as ESL are provided anr if so the nature of the service and its cost

The catalog failed to(_contain the English language proficiency requirements of students and t he type of documentation accepted

To remedy the violallion the current catalog shall be updated to contain the English I nguage proficiency required and the type of documentation that would be accepted Such as A student must have a score of 500 n the TOEFL exam Or The student must have the ability to read a1d write E~glish at the level of a graduate of an American high schoql as demor strated by the possession of a high school diploma GED or passage of the California high school proficiency exam

The catalog correctic n shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

(b The catalog shall contain the information prescribed by Section 1

94909 of the Code al d all of th~ following (14 Policies on stud nt rights including the procedure for addressing student grievances

The institutions cat log contains a grievance policy but the policy

requires students to~use an internal complaint process before contacting outside a encies CEC 94909(a)(3)(C) makes it clear that students can file a c mplaint w ith the Bureau at any time CEC 94907 prohibits schools fror having a provision that requires a student to invoke an internal institutional dispute procedure before enforcing any contractual or o jher legal rights or remedies

To remedy this violation please change your grievance policy to suggest that student~ use an internal process first but that it is not required and they m~y contact the Bureau at any time

The catalog correctij n shall be submitted with the institutions response to the NTCand the last page of this document within the specified time frame~ (b The catalog shall contain the information prescribed by Section 94909 of the Code a1d all of the following (15) Policies on the rltention of student records

The institution did n t state a student records retention policy

I To remedy this violation please state your student records policy It

1

should state that stufdent transcripts and degree or certificate are maintained indefinit ly and all other records are maintained for 5 years 94900 Required Stu~ent Records

Notice to Comply - CU1906j41 1016 (Ed tode sect 94935 5 CCRsect 75010) Inspectors Initial ri

9I PageAdministrators Initi lt- ( 6

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

(a) An institution shfll maintain records of the name address e-mail address and telephrne number of each student who is enrolled in an educational program in that institution (b) An institution shfII maintain for each student granted a degree or certificate by that institution ~ermanent records of all of the following I

(1) The degree or cetificate granted and the date on which that degree or certificate was granted (2) The courses and nits on which the certificate or degree was based (3) The grades earned by the student in each of those courses

The catalog correctJn shall be submitted with the institutions response to the NTcjand the last page of this document within the specified time fram~ (a) Format The for~rt for the Performance Fact Sheet shall be in at least 12 pt type in an easily readable font with 115 line spacing The

1

Performance Fact Sheet shall contain all and only the information required or specifica ly permitted by section 94910 of the Code or this chapter

The Performance Fa4 t Sheet submitted is not printed in at least 12 pt

type and does not contain all and only the information required or

specifically permittee by CEC sect94910 or this Chapter The Format of

the School Performafnce Fact Sheets are substantially different than what is acceptable here should also be a school performance fact

sheet for each program offered

To remedy the violatn the institution shall submit a Performance

Fact Sheet printed ir at least 12 pt type containing all and only the

information required or specifically permitted by CEC sect94910 or this

Chapter

The corrections to title PFS substantiating documentation shall be submitted with the ir stitutions response to the NTC and the last oa2e of this document within the specified time frame (c) Reporting periodsi (2) A Performance Fal[ct Sheet shall be current and available not later than August 1st and shall report data for the previous two calendar years based upon the number of students who began program or the number of graduates as defined in subdivision (b) for each reported

calendar year 1

l The institution did n t provide a Performance Fact Sheet for each

educational progran reporting data for the previous two calendar

years The institutioh did not make their Performance Fact Sheet for

the previous two cal~ndar years available no later than August 1st_

Inspectors Initial ~ Administrators Initiav0C IOI Puglt

I

Notice to Comply - CUI 906_14L1016 (Ed Code sect 94935 5 CCRsect 75010)

5 CCR sect74117 Institutional Web Site Requirements

To remedy the viola ion the institution shall provide a Performance

Fact Sheet for each educational program offered reporting data for

all educational progrm for the previous two calendar years

The corrections to te PFS sub~tantiating documentation shall be submitted with the rstitution~s response to the NTC and the last page of this docum nt within the specified time frame In addition to the r~quirement in Section 94913(b) of the Code an institution that mai tains a website shall provide on the homepage of that website clea and conspicuous links to all the items required in Section 94913(a) of the Code

The institutions h mepage shall provide clear and conspicuous links Io all the items required in section 94913(a)

To remedy the vioJation thlinstitutions homepage shall provide clear and tonspicuous links to all the items required to be maintained ir section 94913

The corrections to t1e Website substantiating documentation shall be submitted with tte institutions response to the NTC and the last page of this documert within the specified time frame

Only minor vio tions are listed on a Notice to Comply

Notice to Comply-CU1906441 1016 (Ed odesect 94935 5 C R sect 75010) Inspectors Initial ~~ Administrators Initi _ _ ll l PagL

RETURN THIS FORM WITHIN THE SPECIFIED T VIE FRAME WITH EITIshy ER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPO TANT COMPLIANCE NOTICE

California Education Code sect94935 and I alifornia Code of F egulatimis sect75010 provide that the Bureau for Private Postsecondary Education ( tureau) shall issrn a Notice to Comply for minor violations detected during a compliance inspectior by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the belmA declaration and shbmit this form to the Bureau along with documentation describing how complia ce was achieved ~r 2) File with the Bureau a written notice of disagreement specifying the minor vilt ation(s) describe4 in the Notice to Comply with which you disagree and appealing it by reques ng an informal ~ffice conference If a written notice of disagreement is not timely filed with thE llureau the right tc~ appeal middots deemed to have been waived

Failure to timely remedy the noncomp iance item(s) or file a written request for an informal office conference may result in the Bureau taki 11g administrative enforcement action

DECLARATION

Attached to this document is a list de~ ribing how comp iance was achieved for each violation and supporting documentation I declare un er penalty of perjurJ that all violations identified in this Notice to Comply are corrected as described in tie attachment

Signature Date

Print Name and Title I THIS DECLARATION ORA NOTICE OF DISAGREE ~ENT MUST BE SUBMITTED TO THE BUREAU BY 11112016

Notice to Comply-CU1906441 1QJ 6 (Ed Codesect 94935 5 CCRsect 75010) Inspectors Initial ~ Administrators Initial~ 12 I P lg C

I

CEC sect94909 Minimum Requirements for School Catalog

CEC sect94909 Minimum Requirements for School Catalog

Notice to Comply -cg 1~41 1016 (Ed Inspector s Initial V

Administrators Initialac

71660 Notification of Non-Substantive Changes An institution shall ~otify the Bureau of a non-substantive change including change o location of less than 10 miles addition of a

program related to fhe approved programs offered by the institution

All such notificatio1 shall be made within 30 days of the change and sent to the Bureau n writing to the address listed in ~ection 70020

The catalog correcti n shall be submitted with the institutions response to the NT and the last page of this document within the specified time fram~

(a) Except as providd in subdivision (d) prior to enrollment an institution shall pro~ide a prospective student either in writing or electronically with Jschool catalog containing at a minimum all of the following

(11) A statement sp cifying that if a student obtains a loan to pay for

an educational progftam the student will have the responsibility to repay the full amou t of the loan plus interest less the amount of any refund and that if t e student has received federal student financial aid funds the stude tis entitled to a refund of the moneys not paid

from federal studenlfinancial aid program funds

The catalog does no contain a statement specifying that if a student obtains a loan to pa~ for an educational program the student will have the responsibiftv to repay the full amount of the loan plus interest less the a1ount any refund Additionally the catalog does not contain statemnt specifying that if a student has received federal student finapcial aid program funds the student is entitled to a refund of monies rliot paid from federal student financial aid program funds

To remedy this viol~ion the current catalog shall be updated to contain a statement specifying that if a student obtains a loan to pay for an educational p ogram the student will have the responsibility to repay the full amount of th~ loan plus interest less the amount any refund Additionally the catalog shall contain statement specifying that if a student has received federal student financial aid program funds the ftudent is el ntitled to a refund of monies not paid from federal student financial aid program funds

The catalog correctil n shall be submitted with the institutions response to the NT9 and the last page of this document within the specified time fram~

(a) Except as provid~d in subdivision (d) prior to enrollment an institution shall provmiddotde a prospective student either in writing or electronically with a school catalog containing at a minimum all of the following 13 If the institution provides placement services a description of the nature and extent of the placement services

Codesect 94935 5 CltR sect 75010)

4 lage

I

I

CEC sect94913 Institutional Web Site Requirements

sect94897 Prohibited Business Practices

Notice to Comply-CU1906441 1016 (Ed Inspectors Initial ~ Administrator s Initi~C

The catalog does nojt contain a description of placement services offered by the insti ution

I

To remedy this violtion the current catalog shall be updated to contain a descripti~[ of all student services offered by the institution

The catalog correctrn shall Jsubmitted with the institutions response to the NT~ and the last page of this document within the specified time fram1~

(a) An institution tht maintains an Internet Web site shall provide on that Internet Web si e all of the following

(2) A School Perforlnce Fact Sheet for each educational program offered by the instit tion

1

The institutions we site does not contain 20132014 Performance Fact Sheets with accurate information for each program offered

To remedy the violalion the institutions website shall be updated to contain the updatecJ and corrected 20132014 Performance Fact Sheets

A printout of or a link to the updated website shall be submitted with the institution Is response to the NTC and the last page of this document within the soecified time frame An institution shall nbt do any of the following (I) Use the terms aJproval approved approval to operate or approved to operatb without stating clearly and conspicuously that approval to operate ~eans compliance with state standards as set forth in this chapterI I~ the bureau has granted an institution approval to operate the institution may indicate that the institution is

1licensed or licensid to operate but may not state or imply either of the following (1) The institution or its educational programs are endorsed or recommended by th state or by the bureau (2) The approval to 9perate indicates that the institution exceeds minimum state standards as set forth in this chapter

Institution website 1[ ses approved by without stating what approval means

I

To remedy this the institution shall update the website to include an explanation of what approval to operate means pursuant to CEC sect94897(1) Approval to operate means the institution has met the minimum standards set for by the California Education Code and Title

5 Division 75 of thj California Code of Regulations

The website correction shall be submitted with the institutions response to the NTc[ and the last page of this document within the specified time frame

tode sect 94935 5 cJR sect 75010)

5 I P a g c

CEC sect94911 Minimum Requirements for Enrollment Agreements

Code of Regulations 5 CCR sect71800 Enrollment Agreement

5 CCR sect76215 Student Tuition Recovery Fund Disclosures

Notice to Comply - CUl906441 1016 (Ed Inspectors Initial ~ Administrators Initi_al ~

b) A schedule of tota I charges including a list of any charges that are nonrefundable and ~he students obligations to the Student Tuition Recovery Fund cleat ly identified as nonrefundable charges

The enrollment agr5ement contains a schedule of total charges that includes a list of charges that ~re nonrefundable The enrollment agreement has the ~ TRF amount as $SO per thousand

To remedy the viola ion the current enrollment agreement shall be updated to include schedulelof total charges that includes the correct STRF amoun

The enrollment agr~]ement corection shall be submitted with the institutions respon e to the NTC and the last page of this document within the specified time frame

Subsection Description an~ Required Correction In addition to the relt11uirements of section 94911 of the Code an institution shall prov de to each student an enrollment agreement that contains at the least the following information (e) Itemization of all institutional charges and fees including as applicable (1) tuition (2) registration fee (non-refundable) (3) equipment (4) lab supplies or ki1s

(5) Textbooks or ot~er learning media (6) uniforms or othe~ special protective clothing (7) in-resident housirg (8) tutoring (9) assessment fees ~or transfer of credits (10) fees to transfer credits

I (11) Student Tuitionfecovery Fund fee (non-refundable) (12) any other instit tional charge or fee

The enrollment agreement contains a complete list of itemized charges but the STR( amount is wrong

To remedy the violation the current enrollment agreement shall I

contain the correct JTRF amount

The enrollment agreement co~rection shall be submitted with the institutions respon~e to the NTC and the last page of this document within the specified ~ime frame (a) A qualifying instit~tion shall include the following statement on both its enrollment Jgreement for an educational program and its current schedule of student charges You must pay the state-imposed assessment for the Student Tuition Recovery Fund (STR~) if all of the following applies to you

Codesect 94935 5 ctlR sect 75010)

6 I Pagc

I

1

Notice to Comply - CU1906441 1016 (Ed Inspector s Initial ~~ Administrator s Initial -~ ~

1 You are a student in an educational program who is a California resident or are enrolled in a residency program and prepay all or part

1of your tuition eithej by cash guaranteed student loans or personal loans and

2 Your total charge are not paid by any third-party payer such as an employer governm1nt program or other payer unless you have a separate agreement[to repay the third party You are not eligible ~or protection from the STRF and you are not required to pay the FRF assessment if either of the following applies

1 You are not a CaliJornia resident or are not enrolled in a residency program or

2 Your total charge Iare paid by a third party such as an employer

government progra~ or other payer and you have no separate agreement to repay he third party (b) In addition to th statement described under subdivision (a) of this section a qualifying institution shall include the following statement on its current sched11e of student charges

The State of Califoiia created the Student Tuition Recovery Fund (STRF) to relieve or itigate economic losses suffered by students in educational progra s who are California residents or are enrolled in a residency programs middot ttending certain schools regulated by the Bureau for Private Postseco~dary and Vocational Education You may be eligible fior STRF if you are a California resident or are enrolled in a residency program prepaid tuition paid the STRF assessment and suffered an economic loss as a result of any of the following

1 The school closed before the course of instruction was completed 2 The schools failure to pay refunds or charges on behalf of a student to a third party for libense fees or any other purpose or to provide equipment or materlals for which a charge was collected within 180 days before the clos~re of the school 3 The schools failur~ to pay or reimburse loan proceeds under a federally guarantee~ student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition andl other costs 4 There was a mate1ial failure to comply with the Act or this Division within 30 days before the school closed or if the material failure began earlier than 30 days prior to closure the period determined by the Bureau I 5 An inability after 9iligent efforts to prosecute prove and collect on a judgment against tre institution for a violation of the Act However no claim cn be paid to any student without a social security number or a taxpayer identification number

The enrollment agre~ment does not contain the specific required statements verbatil to the quotations above

To remedy the violation the updated enrollment agreement and current schedule of charges shall be updated to include the specific

Codesect 94935 5 cJR sect 750 0)

71 fgt age

I

middot

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

required statements verbatim to the quotations above

The enrollment agreement correction shall be submitted with the

institutions respon~e to the NTC and the last page of this document within the specified t ime fram~

(a) Each institution sh~all providF a catalog pursuant to section 94909 of the Code which shal be updated annually Annual updates may be made by the use of s pplements or inserts accompanying the catalog If changes in educattnal programs educational services procedures or policies required tp be included in the catalog by statute or regulation are implerented before the issuance of the annually updated catalog those changes shall be reflected at the time they are made in supplementi or inserts accompanying the catalog

The institution faileJ to provide a written statement describing their 1

policy on updating t~e catalog

The institution shall rovide a written statement addressing their policy for updating t e catalog The policy shall meet the minimum

standards set forth it this section

The written stateme t shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

(b) The catalog shall Contain the information prescribed by Section

94909 of the Code a~1d all of the following

(7) The institutions olicies and procedures for the award of credit for prior experiential lea ning including assessment policies and

procedures provisio~ns for appeal and all charges that a student may be required to pay

The catalog did not ontain the institutions policies and procedures for the award of credit for prior experiential learning

I To remedy the violation the current catalog shall be updated to include a policy for t~e award of credit for prior experiential learning If credit is not grant~d the policy shall state so The policy in the catalog shall addres assessment policies and procedures provisions for appeal and all c arges that a student may be required to pay

The catalog correctJn shall be submitted with the institutions response to the NTcland the last page of this document within the specified time framJ

(b) The catalog shall tontain the information prescribed by Section 94909 of the Code a1d all of the following (4) Language proficiency information including (A) the level of Englis~ language proficiency required of students and the kind of documentation of proficiency such as the Test of English as

I a Foreign Language (TOEFL) that will be accepted and

Notice to Comply - C~41 1016 (Ed Codesect 94935 5 C 1R sect 75010) Inspectors Initial Administrator s Initial ~ 6 8 I r a g l

I

I

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

(B whether English irnguage services including instruction such as ESL are provided anr if so the nature of the service and its cost

The catalog failed to(_contain the English language proficiency requirements of students and t he type of documentation accepted

To remedy the violallion the current catalog shall be updated to contain the English I nguage proficiency required and the type of documentation that would be accepted Such as A student must have a score of 500 n the TOEFL exam Or The student must have the ability to read a1d write E~glish at the level of a graduate of an American high schoql as demor strated by the possession of a high school diploma GED or passage of the California high school proficiency exam

The catalog correctic n shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

(b The catalog shall contain the information prescribed by Section 1

94909 of the Code al d all of th~ following (14 Policies on stud nt rights including the procedure for addressing student grievances

The institutions cat log contains a grievance policy but the policy

requires students to~use an internal complaint process before contacting outside a encies CEC 94909(a)(3)(C) makes it clear that students can file a c mplaint w ith the Bureau at any time CEC 94907 prohibits schools fror having a provision that requires a student to invoke an internal institutional dispute procedure before enforcing any contractual or o jher legal rights or remedies

To remedy this violation please change your grievance policy to suggest that student~ use an internal process first but that it is not required and they m~y contact the Bureau at any time

The catalog correctij n shall be submitted with the institutions response to the NTCand the last page of this document within the specified time frame~ (b The catalog shall contain the information prescribed by Section 94909 of the Code a1d all of the following (15) Policies on the rltention of student records

The institution did n t state a student records retention policy

I To remedy this violation please state your student records policy It

1

should state that stufdent transcripts and degree or certificate are maintained indefinit ly and all other records are maintained for 5 years 94900 Required Stu~ent Records

Notice to Comply - CU1906j41 1016 (Ed tode sect 94935 5 CCRsect 75010) Inspectors Initial ri

9I PageAdministrators Initi lt- ( 6

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

(a) An institution shfll maintain records of the name address e-mail address and telephrne number of each student who is enrolled in an educational program in that institution (b) An institution shfII maintain for each student granted a degree or certificate by that institution ~ermanent records of all of the following I

(1) The degree or cetificate granted and the date on which that degree or certificate was granted (2) The courses and nits on which the certificate or degree was based (3) The grades earned by the student in each of those courses

The catalog correctJn shall be submitted with the institutions response to the NTcjand the last page of this document within the specified time fram~ (a) Format The for~rt for the Performance Fact Sheet shall be in at least 12 pt type in an easily readable font with 115 line spacing The

1

Performance Fact Sheet shall contain all and only the information required or specifica ly permitted by section 94910 of the Code or this chapter

The Performance Fa4 t Sheet submitted is not printed in at least 12 pt

type and does not contain all and only the information required or

specifically permittee by CEC sect94910 or this Chapter The Format of

the School Performafnce Fact Sheets are substantially different than what is acceptable here should also be a school performance fact

sheet for each program offered

To remedy the violatn the institution shall submit a Performance

Fact Sheet printed ir at least 12 pt type containing all and only the

information required or specifically permitted by CEC sect94910 or this

Chapter

The corrections to title PFS substantiating documentation shall be submitted with the ir stitutions response to the NTC and the last oa2e of this document within the specified time frame (c) Reporting periodsi (2) A Performance Fal[ct Sheet shall be current and available not later than August 1st and shall report data for the previous two calendar years based upon the number of students who began program or the number of graduates as defined in subdivision (b) for each reported

calendar year 1

l The institution did n t provide a Performance Fact Sheet for each

educational progran reporting data for the previous two calendar

years The institutioh did not make their Performance Fact Sheet for

the previous two cal~ndar years available no later than August 1st_

Inspectors Initial ~ Administrators Initiav0C IOI Puglt

I

Notice to Comply - CUI 906_14L1016 (Ed Code sect 94935 5 CCRsect 75010)

5 CCR sect74117 Institutional Web Site Requirements

To remedy the viola ion the institution shall provide a Performance

Fact Sheet for each educational program offered reporting data for

all educational progrm for the previous two calendar years

The corrections to te PFS sub~tantiating documentation shall be submitted with the rstitution~s response to the NTC and the last page of this docum nt within the specified time frame In addition to the r~quirement in Section 94913(b) of the Code an institution that mai tains a website shall provide on the homepage of that website clea and conspicuous links to all the items required in Section 94913(a) of the Code

The institutions h mepage shall provide clear and conspicuous links Io all the items required in section 94913(a)

To remedy the vioJation thlinstitutions homepage shall provide clear and tonspicuous links to all the items required to be maintained ir section 94913

The corrections to t1e Website substantiating documentation shall be submitted with tte institutions response to the NTC and the last page of this documert within the specified time frame

Only minor vio tions are listed on a Notice to Comply

Notice to Comply-CU1906441 1016 (Ed odesect 94935 5 C R sect 75010) Inspectors Initial ~~ Administrators Initi _ _ ll l PagL

RETURN THIS FORM WITHIN THE SPECIFIED T VIE FRAME WITH EITIshy ER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPO TANT COMPLIANCE NOTICE

California Education Code sect94935 and I alifornia Code of F egulatimis sect75010 provide that the Bureau for Private Postsecondary Education ( tureau) shall issrn a Notice to Comply for minor violations detected during a compliance inspectior by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the belmA declaration and shbmit this form to the Bureau along with documentation describing how complia ce was achieved ~r 2) File with the Bureau a written notice of disagreement specifying the minor vilt ation(s) describe4 in the Notice to Comply with which you disagree and appealing it by reques ng an informal ~ffice conference If a written notice of disagreement is not timely filed with thE llureau the right tc~ appeal middots deemed to have been waived

Failure to timely remedy the noncomp iance item(s) or file a written request for an informal office conference may result in the Bureau taki 11g administrative enforcement action

DECLARATION

Attached to this document is a list de~ ribing how comp iance was achieved for each violation and supporting documentation I declare un er penalty of perjurJ that all violations identified in this Notice to Comply are corrected as described in tie attachment

Signature Date

Print Name and Title I THIS DECLARATION ORA NOTICE OF DISAGREE ~ENT MUST BE SUBMITTED TO THE BUREAU BY 11112016

Notice to Comply-CU1906441 1QJ 6 (Ed Codesect 94935 5 CCRsect 75010) Inspectors Initial ~ Administrators Initial~ 12 I P lg C

I

I

CEC sect94913 Institutional Web Site Requirements

sect94897 Prohibited Business Practices

Notice to Comply-CU1906441 1016 (Ed Inspectors Initial ~ Administrator s Initi~C

The catalog does nojt contain a description of placement services offered by the insti ution

I

To remedy this violtion the current catalog shall be updated to contain a descripti~[ of all student services offered by the institution

The catalog correctrn shall Jsubmitted with the institutions response to the NT~ and the last page of this document within the specified time fram1~

(a) An institution tht maintains an Internet Web site shall provide on that Internet Web si e all of the following

(2) A School Perforlnce Fact Sheet for each educational program offered by the instit tion

1

The institutions we site does not contain 20132014 Performance Fact Sheets with accurate information for each program offered

To remedy the violalion the institutions website shall be updated to contain the updatecJ and corrected 20132014 Performance Fact Sheets

A printout of or a link to the updated website shall be submitted with the institution Is response to the NTC and the last page of this document within the soecified time frame An institution shall nbt do any of the following (I) Use the terms aJproval approved approval to operate or approved to operatb without stating clearly and conspicuously that approval to operate ~eans compliance with state standards as set forth in this chapterI I~ the bureau has granted an institution approval to operate the institution may indicate that the institution is

1licensed or licensid to operate but may not state or imply either of the following (1) The institution or its educational programs are endorsed or recommended by th state or by the bureau (2) The approval to 9perate indicates that the institution exceeds minimum state standards as set forth in this chapter

Institution website 1[ ses approved by without stating what approval means

I

To remedy this the institution shall update the website to include an explanation of what approval to operate means pursuant to CEC sect94897(1) Approval to operate means the institution has met the minimum standards set for by the California Education Code and Title

5 Division 75 of thj California Code of Regulations

The website correction shall be submitted with the institutions response to the NTc[ and the last page of this document within the specified time frame

tode sect 94935 5 cJR sect 75010)

5 I P a g c

CEC sect94911 Minimum Requirements for Enrollment Agreements

Code of Regulations 5 CCR sect71800 Enrollment Agreement

5 CCR sect76215 Student Tuition Recovery Fund Disclosures

Notice to Comply - CUl906441 1016 (Ed Inspectors Initial ~ Administrators Initi_al ~

b) A schedule of tota I charges including a list of any charges that are nonrefundable and ~he students obligations to the Student Tuition Recovery Fund cleat ly identified as nonrefundable charges

The enrollment agr5ement contains a schedule of total charges that includes a list of charges that ~re nonrefundable The enrollment agreement has the ~ TRF amount as $SO per thousand

To remedy the viola ion the current enrollment agreement shall be updated to include schedulelof total charges that includes the correct STRF amoun

The enrollment agr~]ement corection shall be submitted with the institutions respon e to the NTC and the last page of this document within the specified time frame

Subsection Description an~ Required Correction In addition to the relt11uirements of section 94911 of the Code an institution shall prov de to each student an enrollment agreement that contains at the least the following information (e) Itemization of all institutional charges and fees including as applicable (1) tuition (2) registration fee (non-refundable) (3) equipment (4) lab supplies or ki1s

(5) Textbooks or ot~er learning media (6) uniforms or othe~ special protective clothing (7) in-resident housirg (8) tutoring (9) assessment fees ~or transfer of credits (10) fees to transfer credits

I (11) Student Tuitionfecovery Fund fee (non-refundable) (12) any other instit tional charge or fee

The enrollment agreement contains a complete list of itemized charges but the STR( amount is wrong

To remedy the violation the current enrollment agreement shall I

contain the correct JTRF amount

The enrollment agreement co~rection shall be submitted with the institutions respon~e to the NTC and the last page of this document within the specified ~ime frame (a) A qualifying instit~tion shall include the following statement on both its enrollment Jgreement for an educational program and its current schedule of student charges You must pay the state-imposed assessment for the Student Tuition Recovery Fund (STR~) if all of the following applies to you

Codesect 94935 5 ctlR sect 75010)

6 I Pagc

I

1

Notice to Comply - CU1906441 1016 (Ed Inspector s Initial ~~ Administrator s Initial -~ ~

1 You are a student in an educational program who is a California resident or are enrolled in a residency program and prepay all or part

1of your tuition eithej by cash guaranteed student loans or personal loans and

2 Your total charge are not paid by any third-party payer such as an employer governm1nt program or other payer unless you have a separate agreement[to repay the third party You are not eligible ~or protection from the STRF and you are not required to pay the FRF assessment if either of the following applies

1 You are not a CaliJornia resident or are not enrolled in a residency program or

2 Your total charge Iare paid by a third party such as an employer

government progra~ or other payer and you have no separate agreement to repay he third party (b) In addition to th statement described under subdivision (a) of this section a qualifying institution shall include the following statement on its current sched11e of student charges

The State of Califoiia created the Student Tuition Recovery Fund (STRF) to relieve or itigate economic losses suffered by students in educational progra s who are California residents or are enrolled in a residency programs middot ttending certain schools regulated by the Bureau for Private Postseco~dary and Vocational Education You may be eligible fior STRF if you are a California resident or are enrolled in a residency program prepaid tuition paid the STRF assessment and suffered an economic loss as a result of any of the following

1 The school closed before the course of instruction was completed 2 The schools failure to pay refunds or charges on behalf of a student to a third party for libense fees or any other purpose or to provide equipment or materlals for which a charge was collected within 180 days before the clos~re of the school 3 The schools failur~ to pay or reimburse loan proceeds under a federally guarantee~ student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition andl other costs 4 There was a mate1ial failure to comply with the Act or this Division within 30 days before the school closed or if the material failure began earlier than 30 days prior to closure the period determined by the Bureau I 5 An inability after 9iligent efforts to prosecute prove and collect on a judgment against tre institution for a violation of the Act However no claim cn be paid to any student without a social security number or a taxpayer identification number

The enrollment agre~ment does not contain the specific required statements verbatil to the quotations above

To remedy the violation the updated enrollment agreement and current schedule of charges shall be updated to include the specific

Codesect 94935 5 cJR sect 750 0)

71 fgt age

I

middot

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

required statements verbatim to the quotations above

The enrollment agreement correction shall be submitted with the

institutions respon~e to the NTC and the last page of this document within the specified t ime fram~

(a) Each institution sh~all providF a catalog pursuant to section 94909 of the Code which shal be updated annually Annual updates may be made by the use of s pplements or inserts accompanying the catalog If changes in educattnal programs educational services procedures or policies required tp be included in the catalog by statute or regulation are implerented before the issuance of the annually updated catalog those changes shall be reflected at the time they are made in supplementi or inserts accompanying the catalog

The institution faileJ to provide a written statement describing their 1

policy on updating t~e catalog

The institution shall rovide a written statement addressing their policy for updating t e catalog The policy shall meet the minimum

standards set forth it this section

The written stateme t shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

(b) The catalog shall Contain the information prescribed by Section

94909 of the Code a~1d all of the following

(7) The institutions olicies and procedures for the award of credit for prior experiential lea ning including assessment policies and

procedures provisio~ns for appeal and all charges that a student may be required to pay

The catalog did not ontain the institutions policies and procedures for the award of credit for prior experiential learning

I To remedy the violation the current catalog shall be updated to include a policy for t~e award of credit for prior experiential learning If credit is not grant~d the policy shall state so The policy in the catalog shall addres assessment policies and procedures provisions for appeal and all c arges that a student may be required to pay

The catalog correctJn shall be submitted with the institutions response to the NTcland the last page of this document within the specified time framJ

(b) The catalog shall tontain the information prescribed by Section 94909 of the Code a1d all of the following (4) Language proficiency information including (A) the level of Englis~ language proficiency required of students and the kind of documentation of proficiency such as the Test of English as

I a Foreign Language (TOEFL) that will be accepted and

Notice to Comply - C~41 1016 (Ed Codesect 94935 5 C 1R sect 75010) Inspectors Initial Administrator s Initial ~ 6 8 I r a g l

I

I

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

(B whether English irnguage services including instruction such as ESL are provided anr if so the nature of the service and its cost

The catalog failed to(_contain the English language proficiency requirements of students and t he type of documentation accepted

To remedy the violallion the current catalog shall be updated to contain the English I nguage proficiency required and the type of documentation that would be accepted Such as A student must have a score of 500 n the TOEFL exam Or The student must have the ability to read a1d write E~glish at the level of a graduate of an American high schoql as demor strated by the possession of a high school diploma GED or passage of the California high school proficiency exam

The catalog correctic n shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

(b The catalog shall contain the information prescribed by Section 1

94909 of the Code al d all of th~ following (14 Policies on stud nt rights including the procedure for addressing student grievances

The institutions cat log contains a grievance policy but the policy

requires students to~use an internal complaint process before contacting outside a encies CEC 94909(a)(3)(C) makes it clear that students can file a c mplaint w ith the Bureau at any time CEC 94907 prohibits schools fror having a provision that requires a student to invoke an internal institutional dispute procedure before enforcing any contractual or o jher legal rights or remedies

To remedy this violation please change your grievance policy to suggest that student~ use an internal process first but that it is not required and they m~y contact the Bureau at any time

The catalog correctij n shall be submitted with the institutions response to the NTCand the last page of this document within the specified time frame~ (b The catalog shall contain the information prescribed by Section 94909 of the Code a1d all of the following (15) Policies on the rltention of student records

The institution did n t state a student records retention policy

I To remedy this violation please state your student records policy It

1

should state that stufdent transcripts and degree or certificate are maintained indefinit ly and all other records are maintained for 5 years 94900 Required Stu~ent Records

Notice to Comply - CU1906j41 1016 (Ed tode sect 94935 5 CCRsect 75010) Inspectors Initial ri

9I PageAdministrators Initi lt- ( 6

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

(a) An institution shfll maintain records of the name address e-mail address and telephrne number of each student who is enrolled in an educational program in that institution (b) An institution shfII maintain for each student granted a degree or certificate by that institution ~ermanent records of all of the following I

(1) The degree or cetificate granted and the date on which that degree or certificate was granted (2) The courses and nits on which the certificate or degree was based (3) The grades earned by the student in each of those courses

The catalog correctJn shall be submitted with the institutions response to the NTcjand the last page of this document within the specified time fram~ (a) Format The for~rt for the Performance Fact Sheet shall be in at least 12 pt type in an easily readable font with 115 line spacing The

1

Performance Fact Sheet shall contain all and only the information required or specifica ly permitted by section 94910 of the Code or this chapter

The Performance Fa4 t Sheet submitted is not printed in at least 12 pt

type and does not contain all and only the information required or

specifically permittee by CEC sect94910 or this Chapter The Format of

the School Performafnce Fact Sheets are substantially different than what is acceptable here should also be a school performance fact

sheet for each program offered

To remedy the violatn the institution shall submit a Performance

Fact Sheet printed ir at least 12 pt type containing all and only the

information required or specifically permitted by CEC sect94910 or this

Chapter

The corrections to title PFS substantiating documentation shall be submitted with the ir stitutions response to the NTC and the last oa2e of this document within the specified time frame (c) Reporting periodsi (2) A Performance Fal[ct Sheet shall be current and available not later than August 1st and shall report data for the previous two calendar years based upon the number of students who began program or the number of graduates as defined in subdivision (b) for each reported

calendar year 1

l The institution did n t provide a Performance Fact Sheet for each

educational progran reporting data for the previous two calendar

years The institutioh did not make their Performance Fact Sheet for

the previous two cal~ndar years available no later than August 1st_

Inspectors Initial ~ Administrators Initiav0C IOI Puglt

I

Notice to Comply - CUI 906_14L1016 (Ed Code sect 94935 5 CCRsect 75010)

5 CCR sect74117 Institutional Web Site Requirements

To remedy the viola ion the institution shall provide a Performance

Fact Sheet for each educational program offered reporting data for

all educational progrm for the previous two calendar years

The corrections to te PFS sub~tantiating documentation shall be submitted with the rstitution~s response to the NTC and the last page of this docum nt within the specified time frame In addition to the r~quirement in Section 94913(b) of the Code an institution that mai tains a website shall provide on the homepage of that website clea and conspicuous links to all the items required in Section 94913(a) of the Code

The institutions h mepage shall provide clear and conspicuous links Io all the items required in section 94913(a)

To remedy the vioJation thlinstitutions homepage shall provide clear and tonspicuous links to all the items required to be maintained ir section 94913

The corrections to t1e Website substantiating documentation shall be submitted with tte institutions response to the NTC and the last page of this documert within the specified time frame

Only minor vio tions are listed on a Notice to Comply

Notice to Comply-CU1906441 1016 (Ed odesect 94935 5 C R sect 75010) Inspectors Initial ~~ Administrators Initi _ _ ll l PagL

RETURN THIS FORM WITHIN THE SPECIFIED T VIE FRAME WITH EITIshy ER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPO TANT COMPLIANCE NOTICE

California Education Code sect94935 and I alifornia Code of F egulatimis sect75010 provide that the Bureau for Private Postsecondary Education ( tureau) shall issrn a Notice to Comply for minor violations detected during a compliance inspectior by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the belmA declaration and shbmit this form to the Bureau along with documentation describing how complia ce was achieved ~r 2) File with the Bureau a written notice of disagreement specifying the minor vilt ation(s) describe4 in the Notice to Comply with which you disagree and appealing it by reques ng an informal ~ffice conference If a written notice of disagreement is not timely filed with thE llureau the right tc~ appeal middots deemed to have been waived

Failure to timely remedy the noncomp iance item(s) or file a written request for an informal office conference may result in the Bureau taki 11g administrative enforcement action

DECLARATION

Attached to this document is a list de~ ribing how comp iance was achieved for each violation and supporting documentation I declare un er penalty of perjurJ that all violations identified in this Notice to Comply are corrected as described in tie attachment

Signature Date

Print Name and Title I THIS DECLARATION ORA NOTICE OF DISAGREE ~ENT MUST BE SUBMITTED TO THE BUREAU BY 11112016

Notice to Comply-CU1906441 1QJ 6 (Ed Codesect 94935 5 CCRsect 75010) Inspectors Initial ~ Administrators Initial~ 12 I P lg C

CEC sect94911 Minimum Requirements for Enrollment Agreements

Code of Regulations 5 CCR sect71800 Enrollment Agreement

5 CCR sect76215 Student Tuition Recovery Fund Disclosures

Notice to Comply - CUl906441 1016 (Ed Inspectors Initial ~ Administrators Initi_al ~

b) A schedule of tota I charges including a list of any charges that are nonrefundable and ~he students obligations to the Student Tuition Recovery Fund cleat ly identified as nonrefundable charges

The enrollment agr5ement contains a schedule of total charges that includes a list of charges that ~re nonrefundable The enrollment agreement has the ~ TRF amount as $SO per thousand

To remedy the viola ion the current enrollment agreement shall be updated to include schedulelof total charges that includes the correct STRF amoun

The enrollment agr~]ement corection shall be submitted with the institutions respon e to the NTC and the last page of this document within the specified time frame

Subsection Description an~ Required Correction In addition to the relt11uirements of section 94911 of the Code an institution shall prov de to each student an enrollment agreement that contains at the least the following information (e) Itemization of all institutional charges and fees including as applicable (1) tuition (2) registration fee (non-refundable) (3) equipment (4) lab supplies or ki1s

(5) Textbooks or ot~er learning media (6) uniforms or othe~ special protective clothing (7) in-resident housirg (8) tutoring (9) assessment fees ~or transfer of credits (10) fees to transfer credits

I (11) Student Tuitionfecovery Fund fee (non-refundable) (12) any other instit tional charge or fee

The enrollment agreement contains a complete list of itemized charges but the STR( amount is wrong

To remedy the violation the current enrollment agreement shall I

contain the correct JTRF amount

The enrollment agreement co~rection shall be submitted with the institutions respon~e to the NTC and the last page of this document within the specified ~ime frame (a) A qualifying instit~tion shall include the following statement on both its enrollment Jgreement for an educational program and its current schedule of student charges You must pay the state-imposed assessment for the Student Tuition Recovery Fund (STR~) if all of the following applies to you

Codesect 94935 5 ctlR sect 75010)

6 I Pagc

I

1

Notice to Comply - CU1906441 1016 (Ed Inspector s Initial ~~ Administrator s Initial -~ ~

1 You are a student in an educational program who is a California resident or are enrolled in a residency program and prepay all or part

1of your tuition eithej by cash guaranteed student loans or personal loans and

2 Your total charge are not paid by any third-party payer such as an employer governm1nt program or other payer unless you have a separate agreement[to repay the third party You are not eligible ~or protection from the STRF and you are not required to pay the FRF assessment if either of the following applies

1 You are not a CaliJornia resident or are not enrolled in a residency program or

2 Your total charge Iare paid by a third party such as an employer

government progra~ or other payer and you have no separate agreement to repay he third party (b) In addition to th statement described under subdivision (a) of this section a qualifying institution shall include the following statement on its current sched11e of student charges

The State of Califoiia created the Student Tuition Recovery Fund (STRF) to relieve or itigate economic losses suffered by students in educational progra s who are California residents or are enrolled in a residency programs middot ttending certain schools regulated by the Bureau for Private Postseco~dary and Vocational Education You may be eligible fior STRF if you are a California resident or are enrolled in a residency program prepaid tuition paid the STRF assessment and suffered an economic loss as a result of any of the following

1 The school closed before the course of instruction was completed 2 The schools failure to pay refunds or charges on behalf of a student to a third party for libense fees or any other purpose or to provide equipment or materlals for which a charge was collected within 180 days before the clos~re of the school 3 The schools failur~ to pay or reimburse loan proceeds under a federally guarantee~ student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition andl other costs 4 There was a mate1ial failure to comply with the Act or this Division within 30 days before the school closed or if the material failure began earlier than 30 days prior to closure the period determined by the Bureau I 5 An inability after 9iligent efforts to prosecute prove and collect on a judgment against tre institution for a violation of the Act However no claim cn be paid to any student without a social security number or a taxpayer identification number

The enrollment agre~ment does not contain the specific required statements verbatil to the quotations above

To remedy the violation the updated enrollment agreement and current schedule of charges shall be updated to include the specific

Codesect 94935 5 cJR sect 750 0)

71 fgt age

I

middot

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

required statements verbatim to the quotations above

The enrollment agreement correction shall be submitted with the

institutions respon~e to the NTC and the last page of this document within the specified t ime fram~

(a) Each institution sh~all providF a catalog pursuant to section 94909 of the Code which shal be updated annually Annual updates may be made by the use of s pplements or inserts accompanying the catalog If changes in educattnal programs educational services procedures or policies required tp be included in the catalog by statute or regulation are implerented before the issuance of the annually updated catalog those changes shall be reflected at the time they are made in supplementi or inserts accompanying the catalog

The institution faileJ to provide a written statement describing their 1

policy on updating t~e catalog

The institution shall rovide a written statement addressing their policy for updating t e catalog The policy shall meet the minimum

standards set forth it this section

The written stateme t shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

(b) The catalog shall Contain the information prescribed by Section

94909 of the Code a~1d all of the following

(7) The institutions olicies and procedures for the award of credit for prior experiential lea ning including assessment policies and

procedures provisio~ns for appeal and all charges that a student may be required to pay

The catalog did not ontain the institutions policies and procedures for the award of credit for prior experiential learning

I To remedy the violation the current catalog shall be updated to include a policy for t~e award of credit for prior experiential learning If credit is not grant~d the policy shall state so The policy in the catalog shall addres assessment policies and procedures provisions for appeal and all c arges that a student may be required to pay

The catalog correctJn shall be submitted with the institutions response to the NTcland the last page of this document within the specified time framJ

(b) The catalog shall tontain the information prescribed by Section 94909 of the Code a1d all of the following (4) Language proficiency information including (A) the level of Englis~ language proficiency required of students and the kind of documentation of proficiency such as the Test of English as

I a Foreign Language (TOEFL) that will be accepted and

Notice to Comply - C~41 1016 (Ed Codesect 94935 5 C 1R sect 75010) Inspectors Initial Administrator s Initial ~ 6 8 I r a g l

I

I

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

(B whether English irnguage services including instruction such as ESL are provided anr if so the nature of the service and its cost

The catalog failed to(_contain the English language proficiency requirements of students and t he type of documentation accepted

To remedy the violallion the current catalog shall be updated to contain the English I nguage proficiency required and the type of documentation that would be accepted Such as A student must have a score of 500 n the TOEFL exam Or The student must have the ability to read a1d write E~glish at the level of a graduate of an American high schoql as demor strated by the possession of a high school diploma GED or passage of the California high school proficiency exam

The catalog correctic n shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

(b The catalog shall contain the information prescribed by Section 1

94909 of the Code al d all of th~ following (14 Policies on stud nt rights including the procedure for addressing student grievances

The institutions cat log contains a grievance policy but the policy

requires students to~use an internal complaint process before contacting outside a encies CEC 94909(a)(3)(C) makes it clear that students can file a c mplaint w ith the Bureau at any time CEC 94907 prohibits schools fror having a provision that requires a student to invoke an internal institutional dispute procedure before enforcing any contractual or o jher legal rights or remedies

To remedy this violation please change your grievance policy to suggest that student~ use an internal process first but that it is not required and they m~y contact the Bureau at any time

The catalog correctij n shall be submitted with the institutions response to the NTCand the last page of this document within the specified time frame~ (b The catalog shall contain the information prescribed by Section 94909 of the Code a1d all of the following (15) Policies on the rltention of student records

The institution did n t state a student records retention policy

I To remedy this violation please state your student records policy It

1

should state that stufdent transcripts and degree or certificate are maintained indefinit ly and all other records are maintained for 5 years 94900 Required Stu~ent Records

Notice to Comply - CU1906j41 1016 (Ed tode sect 94935 5 CCRsect 75010) Inspectors Initial ri

9I PageAdministrators Initi lt- ( 6

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

(a) An institution shfll maintain records of the name address e-mail address and telephrne number of each student who is enrolled in an educational program in that institution (b) An institution shfII maintain for each student granted a degree or certificate by that institution ~ermanent records of all of the following I

(1) The degree or cetificate granted and the date on which that degree or certificate was granted (2) The courses and nits on which the certificate or degree was based (3) The grades earned by the student in each of those courses

The catalog correctJn shall be submitted with the institutions response to the NTcjand the last page of this document within the specified time fram~ (a) Format The for~rt for the Performance Fact Sheet shall be in at least 12 pt type in an easily readable font with 115 line spacing The

1

Performance Fact Sheet shall contain all and only the information required or specifica ly permitted by section 94910 of the Code or this chapter

The Performance Fa4 t Sheet submitted is not printed in at least 12 pt

type and does not contain all and only the information required or

specifically permittee by CEC sect94910 or this Chapter The Format of

the School Performafnce Fact Sheets are substantially different than what is acceptable here should also be a school performance fact

sheet for each program offered

To remedy the violatn the institution shall submit a Performance

Fact Sheet printed ir at least 12 pt type containing all and only the

information required or specifically permitted by CEC sect94910 or this

Chapter

The corrections to title PFS substantiating documentation shall be submitted with the ir stitutions response to the NTC and the last oa2e of this document within the specified time frame (c) Reporting periodsi (2) A Performance Fal[ct Sheet shall be current and available not later than August 1st and shall report data for the previous two calendar years based upon the number of students who began program or the number of graduates as defined in subdivision (b) for each reported

calendar year 1

l The institution did n t provide a Performance Fact Sheet for each

educational progran reporting data for the previous two calendar

years The institutioh did not make their Performance Fact Sheet for

the previous two cal~ndar years available no later than August 1st_

Inspectors Initial ~ Administrators Initiav0C IOI Puglt

I

Notice to Comply - CUI 906_14L1016 (Ed Code sect 94935 5 CCRsect 75010)

5 CCR sect74117 Institutional Web Site Requirements

To remedy the viola ion the institution shall provide a Performance

Fact Sheet for each educational program offered reporting data for

all educational progrm for the previous two calendar years

The corrections to te PFS sub~tantiating documentation shall be submitted with the rstitution~s response to the NTC and the last page of this docum nt within the specified time frame In addition to the r~quirement in Section 94913(b) of the Code an institution that mai tains a website shall provide on the homepage of that website clea and conspicuous links to all the items required in Section 94913(a) of the Code

The institutions h mepage shall provide clear and conspicuous links Io all the items required in section 94913(a)

To remedy the vioJation thlinstitutions homepage shall provide clear and tonspicuous links to all the items required to be maintained ir section 94913

The corrections to t1e Website substantiating documentation shall be submitted with tte institutions response to the NTC and the last page of this documert within the specified time frame

Only minor vio tions are listed on a Notice to Comply

Notice to Comply-CU1906441 1016 (Ed odesect 94935 5 C R sect 75010) Inspectors Initial ~~ Administrators Initi _ _ ll l PagL

RETURN THIS FORM WITHIN THE SPECIFIED T VIE FRAME WITH EITIshy ER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPO TANT COMPLIANCE NOTICE

California Education Code sect94935 and I alifornia Code of F egulatimis sect75010 provide that the Bureau for Private Postsecondary Education ( tureau) shall issrn a Notice to Comply for minor violations detected during a compliance inspectior by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the belmA declaration and shbmit this form to the Bureau along with documentation describing how complia ce was achieved ~r 2) File with the Bureau a written notice of disagreement specifying the minor vilt ation(s) describe4 in the Notice to Comply with which you disagree and appealing it by reques ng an informal ~ffice conference If a written notice of disagreement is not timely filed with thE llureau the right tc~ appeal middots deemed to have been waived

Failure to timely remedy the noncomp iance item(s) or file a written request for an informal office conference may result in the Bureau taki 11g administrative enforcement action

DECLARATION

Attached to this document is a list de~ ribing how comp iance was achieved for each violation and supporting documentation I declare un er penalty of perjurJ that all violations identified in this Notice to Comply are corrected as described in tie attachment

Signature Date

Print Name and Title I THIS DECLARATION ORA NOTICE OF DISAGREE ~ENT MUST BE SUBMITTED TO THE BUREAU BY 11112016

Notice to Comply-CU1906441 1QJ 6 (Ed Codesect 94935 5 CCRsect 75010) Inspectors Initial ~ Administrators Initial~ 12 I P lg C

1

Notice to Comply - CU1906441 1016 (Ed Inspector s Initial ~~ Administrator s Initial -~ ~

1 You are a student in an educational program who is a California resident or are enrolled in a residency program and prepay all or part

1of your tuition eithej by cash guaranteed student loans or personal loans and

2 Your total charge are not paid by any third-party payer such as an employer governm1nt program or other payer unless you have a separate agreement[to repay the third party You are not eligible ~or protection from the STRF and you are not required to pay the FRF assessment if either of the following applies

1 You are not a CaliJornia resident or are not enrolled in a residency program or

2 Your total charge Iare paid by a third party such as an employer

government progra~ or other payer and you have no separate agreement to repay he third party (b) In addition to th statement described under subdivision (a) of this section a qualifying institution shall include the following statement on its current sched11e of student charges

The State of Califoiia created the Student Tuition Recovery Fund (STRF) to relieve or itigate economic losses suffered by students in educational progra s who are California residents or are enrolled in a residency programs middot ttending certain schools regulated by the Bureau for Private Postseco~dary and Vocational Education You may be eligible fior STRF if you are a California resident or are enrolled in a residency program prepaid tuition paid the STRF assessment and suffered an economic loss as a result of any of the following

1 The school closed before the course of instruction was completed 2 The schools failure to pay refunds or charges on behalf of a student to a third party for libense fees or any other purpose or to provide equipment or materlals for which a charge was collected within 180 days before the clos~re of the school 3 The schools failur~ to pay or reimburse loan proceeds under a federally guarantee~ student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition andl other costs 4 There was a mate1ial failure to comply with the Act or this Division within 30 days before the school closed or if the material failure began earlier than 30 days prior to closure the period determined by the Bureau I 5 An inability after 9iligent efforts to prosecute prove and collect on a judgment against tre institution for a violation of the Act However no claim cn be paid to any student without a social security number or a taxpayer identification number

The enrollment agre~ment does not contain the specific required statements verbatil to the quotations above

To remedy the violation the updated enrollment agreement and current schedule of charges shall be updated to include the specific

Codesect 94935 5 cJR sect 750 0)

71 fgt age

I

middot

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

required statements verbatim to the quotations above

The enrollment agreement correction shall be submitted with the

institutions respon~e to the NTC and the last page of this document within the specified t ime fram~

(a) Each institution sh~all providF a catalog pursuant to section 94909 of the Code which shal be updated annually Annual updates may be made by the use of s pplements or inserts accompanying the catalog If changes in educattnal programs educational services procedures or policies required tp be included in the catalog by statute or regulation are implerented before the issuance of the annually updated catalog those changes shall be reflected at the time they are made in supplementi or inserts accompanying the catalog

The institution faileJ to provide a written statement describing their 1

policy on updating t~e catalog

The institution shall rovide a written statement addressing their policy for updating t e catalog The policy shall meet the minimum

standards set forth it this section

The written stateme t shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

(b) The catalog shall Contain the information prescribed by Section

94909 of the Code a~1d all of the following

(7) The institutions olicies and procedures for the award of credit for prior experiential lea ning including assessment policies and

procedures provisio~ns for appeal and all charges that a student may be required to pay

The catalog did not ontain the institutions policies and procedures for the award of credit for prior experiential learning

I To remedy the violation the current catalog shall be updated to include a policy for t~e award of credit for prior experiential learning If credit is not grant~d the policy shall state so The policy in the catalog shall addres assessment policies and procedures provisions for appeal and all c arges that a student may be required to pay

The catalog correctJn shall be submitted with the institutions response to the NTcland the last page of this document within the specified time framJ

(b) The catalog shall tontain the information prescribed by Section 94909 of the Code a1d all of the following (4) Language proficiency information including (A) the level of Englis~ language proficiency required of students and the kind of documentation of proficiency such as the Test of English as

I a Foreign Language (TOEFL) that will be accepted and

Notice to Comply - C~41 1016 (Ed Codesect 94935 5 C 1R sect 75010) Inspectors Initial Administrator s Initial ~ 6 8 I r a g l

I

I

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

(B whether English irnguage services including instruction such as ESL are provided anr if so the nature of the service and its cost

The catalog failed to(_contain the English language proficiency requirements of students and t he type of documentation accepted

To remedy the violallion the current catalog shall be updated to contain the English I nguage proficiency required and the type of documentation that would be accepted Such as A student must have a score of 500 n the TOEFL exam Or The student must have the ability to read a1d write E~glish at the level of a graduate of an American high schoql as demor strated by the possession of a high school diploma GED or passage of the California high school proficiency exam

The catalog correctic n shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

(b The catalog shall contain the information prescribed by Section 1

94909 of the Code al d all of th~ following (14 Policies on stud nt rights including the procedure for addressing student grievances

The institutions cat log contains a grievance policy but the policy

requires students to~use an internal complaint process before contacting outside a encies CEC 94909(a)(3)(C) makes it clear that students can file a c mplaint w ith the Bureau at any time CEC 94907 prohibits schools fror having a provision that requires a student to invoke an internal institutional dispute procedure before enforcing any contractual or o jher legal rights or remedies

To remedy this violation please change your grievance policy to suggest that student~ use an internal process first but that it is not required and they m~y contact the Bureau at any time

The catalog correctij n shall be submitted with the institutions response to the NTCand the last page of this document within the specified time frame~ (b The catalog shall contain the information prescribed by Section 94909 of the Code a1d all of the following (15) Policies on the rltention of student records

The institution did n t state a student records retention policy

I To remedy this violation please state your student records policy It

1

should state that stufdent transcripts and degree or certificate are maintained indefinit ly and all other records are maintained for 5 years 94900 Required Stu~ent Records

Notice to Comply - CU1906j41 1016 (Ed tode sect 94935 5 CCRsect 75010) Inspectors Initial ri

9I PageAdministrators Initi lt- ( 6

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

(a) An institution shfll maintain records of the name address e-mail address and telephrne number of each student who is enrolled in an educational program in that institution (b) An institution shfII maintain for each student granted a degree or certificate by that institution ~ermanent records of all of the following I

(1) The degree or cetificate granted and the date on which that degree or certificate was granted (2) The courses and nits on which the certificate or degree was based (3) The grades earned by the student in each of those courses

The catalog correctJn shall be submitted with the institutions response to the NTcjand the last page of this document within the specified time fram~ (a) Format The for~rt for the Performance Fact Sheet shall be in at least 12 pt type in an easily readable font with 115 line spacing The

1

Performance Fact Sheet shall contain all and only the information required or specifica ly permitted by section 94910 of the Code or this chapter

The Performance Fa4 t Sheet submitted is not printed in at least 12 pt

type and does not contain all and only the information required or

specifically permittee by CEC sect94910 or this Chapter The Format of

the School Performafnce Fact Sheets are substantially different than what is acceptable here should also be a school performance fact

sheet for each program offered

To remedy the violatn the institution shall submit a Performance

Fact Sheet printed ir at least 12 pt type containing all and only the

information required or specifically permitted by CEC sect94910 or this

Chapter

The corrections to title PFS substantiating documentation shall be submitted with the ir stitutions response to the NTC and the last oa2e of this document within the specified time frame (c) Reporting periodsi (2) A Performance Fal[ct Sheet shall be current and available not later than August 1st and shall report data for the previous two calendar years based upon the number of students who began program or the number of graduates as defined in subdivision (b) for each reported

calendar year 1

l The institution did n t provide a Performance Fact Sheet for each

educational progran reporting data for the previous two calendar

years The institutioh did not make their Performance Fact Sheet for

the previous two cal~ndar years available no later than August 1st_

Inspectors Initial ~ Administrators Initiav0C IOI Puglt

I

Notice to Comply - CUI 906_14L1016 (Ed Code sect 94935 5 CCRsect 75010)

5 CCR sect74117 Institutional Web Site Requirements

To remedy the viola ion the institution shall provide a Performance

Fact Sheet for each educational program offered reporting data for

all educational progrm for the previous two calendar years

The corrections to te PFS sub~tantiating documentation shall be submitted with the rstitution~s response to the NTC and the last page of this docum nt within the specified time frame In addition to the r~quirement in Section 94913(b) of the Code an institution that mai tains a website shall provide on the homepage of that website clea and conspicuous links to all the items required in Section 94913(a) of the Code

The institutions h mepage shall provide clear and conspicuous links Io all the items required in section 94913(a)

To remedy the vioJation thlinstitutions homepage shall provide clear and tonspicuous links to all the items required to be maintained ir section 94913

The corrections to t1e Website substantiating documentation shall be submitted with tte institutions response to the NTC and the last page of this documert within the specified time frame

Only minor vio tions are listed on a Notice to Comply

Notice to Comply-CU1906441 1016 (Ed odesect 94935 5 C R sect 75010) Inspectors Initial ~~ Administrators Initi _ _ ll l PagL

RETURN THIS FORM WITHIN THE SPECIFIED T VIE FRAME WITH EITIshy ER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPO TANT COMPLIANCE NOTICE

California Education Code sect94935 and I alifornia Code of F egulatimis sect75010 provide that the Bureau for Private Postsecondary Education ( tureau) shall issrn a Notice to Comply for minor violations detected during a compliance inspectior by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the belmA declaration and shbmit this form to the Bureau along with documentation describing how complia ce was achieved ~r 2) File with the Bureau a written notice of disagreement specifying the minor vilt ation(s) describe4 in the Notice to Comply with which you disagree and appealing it by reques ng an informal ~ffice conference If a written notice of disagreement is not timely filed with thE llureau the right tc~ appeal middots deemed to have been waived

Failure to timely remedy the noncomp iance item(s) or file a written request for an informal office conference may result in the Bureau taki 11g administrative enforcement action

DECLARATION

Attached to this document is a list de~ ribing how comp iance was achieved for each violation and supporting documentation I declare un er penalty of perjurJ that all violations identified in this Notice to Comply are corrected as described in tie attachment

Signature Date

Print Name and Title I THIS DECLARATION ORA NOTICE OF DISAGREE ~ENT MUST BE SUBMITTED TO THE BUREAU BY 11112016

Notice to Comply-CU1906441 1QJ 6 (Ed Codesect 94935 5 CCRsect 75010) Inspectors Initial ~ Administrators Initial~ 12 I P lg C

middot

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

required statements verbatim to the quotations above

The enrollment agreement correction shall be submitted with the

institutions respon~e to the NTC and the last page of this document within the specified t ime fram~

(a) Each institution sh~all providF a catalog pursuant to section 94909 of the Code which shal be updated annually Annual updates may be made by the use of s pplements or inserts accompanying the catalog If changes in educattnal programs educational services procedures or policies required tp be included in the catalog by statute or regulation are implerented before the issuance of the annually updated catalog those changes shall be reflected at the time they are made in supplementi or inserts accompanying the catalog

The institution faileJ to provide a written statement describing their 1

policy on updating t~e catalog

The institution shall rovide a written statement addressing their policy for updating t e catalog The policy shall meet the minimum

standards set forth it this section

The written stateme t shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

(b) The catalog shall Contain the information prescribed by Section

94909 of the Code a~1d all of the following

(7) The institutions olicies and procedures for the award of credit for prior experiential lea ning including assessment policies and

procedures provisio~ns for appeal and all charges that a student may be required to pay

The catalog did not ontain the institutions policies and procedures for the award of credit for prior experiential learning

I To remedy the violation the current catalog shall be updated to include a policy for t~e award of credit for prior experiential learning If credit is not grant~d the policy shall state so The policy in the catalog shall addres assessment policies and procedures provisions for appeal and all c arges that a student may be required to pay

The catalog correctJn shall be submitted with the institutions response to the NTcland the last page of this document within the specified time framJ

(b) The catalog shall tontain the information prescribed by Section 94909 of the Code a1d all of the following (4) Language proficiency information including (A) the level of Englis~ language proficiency required of students and the kind of documentation of proficiency such as the Test of English as

I a Foreign Language (TOEFL) that will be accepted and

Notice to Comply - C~41 1016 (Ed Codesect 94935 5 C 1R sect 75010) Inspectors Initial Administrator s Initial ~ 6 8 I r a g l

I

I

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

(B whether English irnguage services including instruction such as ESL are provided anr if so the nature of the service and its cost

The catalog failed to(_contain the English language proficiency requirements of students and t he type of documentation accepted

To remedy the violallion the current catalog shall be updated to contain the English I nguage proficiency required and the type of documentation that would be accepted Such as A student must have a score of 500 n the TOEFL exam Or The student must have the ability to read a1d write E~glish at the level of a graduate of an American high schoql as demor strated by the possession of a high school diploma GED or passage of the California high school proficiency exam

The catalog correctic n shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

(b The catalog shall contain the information prescribed by Section 1

94909 of the Code al d all of th~ following (14 Policies on stud nt rights including the procedure for addressing student grievances

The institutions cat log contains a grievance policy but the policy

requires students to~use an internal complaint process before contacting outside a encies CEC 94909(a)(3)(C) makes it clear that students can file a c mplaint w ith the Bureau at any time CEC 94907 prohibits schools fror having a provision that requires a student to invoke an internal institutional dispute procedure before enforcing any contractual or o jher legal rights or remedies

To remedy this violation please change your grievance policy to suggest that student~ use an internal process first but that it is not required and they m~y contact the Bureau at any time

The catalog correctij n shall be submitted with the institutions response to the NTCand the last page of this document within the specified time frame~ (b The catalog shall contain the information prescribed by Section 94909 of the Code a1d all of the following (15) Policies on the rltention of student records

The institution did n t state a student records retention policy

I To remedy this violation please state your student records policy It

1

should state that stufdent transcripts and degree or certificate are maintained indefinit ly and all other records are maintained for 5 years 94900 Required Stu~ent Records

Notice to Comply - CU1906j41 1016 (Ed tode sect 94935 5 CCRsect 75010) Inspectors Initial ri

9I PageAdministrators Initi lt- ( 6

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

(a) An institution shfll maintain records of the name address e-mail address and telephrne number of each student who is enrolled in an educational program in that institution (b) An institution shfII maintain for each student granted a degree or certificate by that institution ~ermanent records of all of the following I

(1) The degree or cetificate granted and the date on which that degree or certificate was granted (2) The courses and nits on which the certificate or degree was based (3) The grades earned by the student in each of those courses

The catalog correctJn shall be submitted with the institutions response to the NTcjand the last page of this document within the specified time fram~ (a) Format The for~rt for the Performance Fact Sheet shall be in at least 12 pt type in an easily readable font with 115 line spacing The

1

Performance Fact Sheet shall contain all and only the information required or specifica ly permitted by section 94910 of the Code or this chapter

The Performance Fa4 t Sheet submitted is not printed in at least 12 pt

type and does not contain all and only the information required or

specifically permittee by CEC sect94910 or this Chapter The Format of

the School Performafnce Fact Sheets are substantially different than what is acceptable here should also be a school performance fact

sheet for each program offered

To remedy the violatn the institution shall submit a Performance

Fact Sheet printed ir at least 12 pt type containing all and only the

information required or specifically permitted by CEC sect94910 or this

Chapter

The corrections to title PFS substantiating documentation shall be submitted with the ir stitutions response to the NTC and the last oa2e of this document within the specified time frame (c) Reporting periodsi (2) A Performance Fal[ct Sheet shall be current and available not later than August 1st and shall report data for the previous two calendar years based upon the number of students who began program or the number of graduates as defined in subdivision (b) for each reported

calendar year 1

l The institution did n t provide a Performance Fact Sheet for each

educational progran reporting data for the previous two calendar

years The institutioh did not make their Performance Fact Sheet for

the previous two cal~ndar years available no later than August 1st_

Inspectors Initial ~ Administrators Initiav0C IOI Puglt

I

Notice to Comply - CUI 906_14L1016 (Ed Code sect 94935 5 CCRsect 75010)

5 CCR sect74117 Institutional Web Site Requirements

To remedy the viola ion the institution shall provide a Performance

Fact Sheet for each educational program offered reporting data for

all educational progrm for the previous two calendar years

The corrections to te PFS sub~tantiating documentation shall be submitted with the rstitution~s response to the NTC and the last page of this docum nt within the specified time frame In addition to the r~quirement in Section 94913(b) of the Code an institution that mai tains a website shall provide on the homepage of that website clea and conspicuous links to all the items required in Section 94913(a) of the Code

The institutions h mepage shall provide clear and conspicuous links Io all the items required in section 94913(a)

To remedy the vioJation thlinstitutions homepage shall provide clear and tonspicuous links to all the items required to be maintained ir section 94913

The corrections to t1e Website substantiating documentation shall be submitted with tte institutions response to the NTC and the last page of this documert within the specified time frame

Only minor vio tions are listed on a Notice to Comply

Notice to Comply-CU1906441 1016 (Ed odesect 94935 5 C R sect 75010) Inspectors Initial ~~ Administrators Initi _ _ ll l PagL

RETURN THIS FORM WITHIN THE SPECIFIED T VIE FRAME WITH EITIshy ER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPO TANT COMPLIANCE NOTICE

California Education Code sect94935 and I alifornia Code of F egulatimis sect75010 provide that the Bureau for Private Postsecondary Education ( tureau) shall issrn a Notice to Comply for minor violations detected during a compliance inspectior by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the belmA declaration and shbmit this form to the Bureau along with documentation describing how complia ce was achieved ~r 2) File with the Bureau a written notice of disagreement specifying the minor vilt ation(s) describe4 in the Notice to Comply with which you disagree and appealing it by reques ng an informal ~ffice conference If a written notice of disagreement is not timely filed with thE llureau the right tc~ appeal middots deemed to have been waived

Failure to timely remedy the noncomp iance item(s) or file a written request for an informal office conference may result in the Bureau taki 11g administrative enforcement action

DECLARATION

Attached to this document is a list de~ ribing how comp iance was achieved for each violation and supporting documentation I declare un er penalty of perjurJ that all violations identified in this Notice to Comply are corrected as described in tie attachment

Signature Date

Print Name and Title I THIS DECLARATION ORA NOTICE OF DISAGREE ~ENT MUST BE SUBMITTED TO THE BUREAU BY 11112016

Notice to Comply-CU1906441 1QJ 6 (Ed Codesect 94935 5 CCRsect 75010) Inspectors Initial ~ Administrators Initial~ 12 I P lg C

I

5 CCR sect71810 Catalog

5 CCR sect71810 Catalog

(B whether English irnguage services including instruction such as ESL are provided anr if so the nature of the service and its cost

The catalog failed to(_contain the English language proficiency requirements of students and t he type of documentation accepted

To remedy the violallion the current catalog shall be updated to contain the English I nguage proficiency required and the type of documentation that would be accepted Such as A student must have a score of 500 n the TOEFL exam Or The student must have the ability to read a1d write E~glish at the level of a graduate of an American high schoql as demor strated by the possession of a high school diploma GED or passage of the California high school proficiency exam

The catalog correctic n shall be submitted with the institutions response to the NTC and the last page of this document within the specified time frame

(b The catalog shall contain the information prescribed by Section 1

94909 of the Code al d all of th~ following (14 Policies on stud nt rights including the procedure for addressing student grievances

The institutions cat log contains a grievance policy but the policy

requires students to~use an internal complaint process before contacting outside a encies CEC 94909(a)(3)(C) makes it clear that students can file a c mplaint w ith the Bureau at any time CEC 94907 prohibits schools fror having a provision that requires a student to invoke an internal institutional dispute procedure before enforcing any contractual or o jher legal rights or remedies

To remedy this violation please change your grievance policy to suggest that student~ use an internal process first but that it is not required and they m~y contact the Bureau at any time

The catalog correctij n shall be submitted with the institutions response to the NTCand the last page of this document within the specified time frame~ (b The catalog shall contain the information prescribed by Section 94909 of the Code a1d all of the following (15) Policies on the rltention of student records

The institution did n t state a student records retention policy

I To remedy this violation please state your student records policy It

1

should state that stufdent transcripts and degree or certificate are maintained indefinit ly and all other records are maintained for 5 years 94900 Required Stu~ent Records

Notice to Comply - CU1906j41 1016 (Ed tode sect 94935 5 CCRsect 75010) Inspectors Initial ri

9I PageAdministrators Initi lt- ( 6

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

(a) An institution shfll maintain records of the name address e-mail address and telephrne number of each student who is enrolled in an educational program in that institution (b) An institution shfII maintain for each student granted a degree or certificate by that institution ~ermanent records of all of the following I

(1) The degree or cetificate granted and the date on which that degree or certificate was granted (2) The courses and nits on which the certificate or degree was based (3) The grades earned by the student in each of those courses

The catalog correctJn shall be submitted with the institutions response to the NTcjand the last page of this document within the specified time fram~ (a) Format The for~rt for the Performance Fact Sheet shall be in at least 12 pt type in an easily readable font with 115 line spacing The

1

Performance Fact Sheet shall contain all and only the information required or specifica ly permitted by section 94910 of the Code or this chapter

The Performance Fa4 t Sheet submitted is not printed in at least 12 pt

type and does not contain all and only the information required or

specifically permittee by CEC sect94910 or this Chapter The Format of

the School Performafnce Fact Sheets are substantially different than what is acceptable here should also be a school performance fact

sheet for each program offered

To remedy the violatn the institution shall submit a Performance

Fact Sheet printed ir at least 12 pt type containing all and only the

information required or specifically permitted by CEC sect94910 or this

Chapter

The corrections to title PFS substantiating documentation shall be submitted with the ir stitutions response to the NTC and the last oa2e of this document within the specified time frame (c) Reporting periodsi (2) A Performance Fal[ct Sheet shall be current and available not later than August 1st and shall report data for the previous two calendar years based upon the number of students who began program or the number of graduates as defined in subdivision (b) for each reported

calendar year 1

l The institution did n t provide a Performance Fact Sheet for each

educational progran reporting data for the previous two calendar

years The institutioh did not make their Performance Fact Sheet for

the previous two cal~ndar years available no later than August 1st_

Inspectors Initial ~ Administrators Initiav0C IOI Puglt

I

Notice to Comply - CUI 906_14L1016 (Ed Code sect 94935 5 CCRsect 75010)

5 CCR sect74117 Institutional Web Site Requirements

To remedy the viola ion the institution shall provide a Performance

Fact Sheet for each educational program offered reporting data for

all educational progrm for the previous two calendar years

The corrections to te PFS sub~tantiating documentation shall be submitted with the rstitution~s response to the NTC and the last page of this docum nt within the specified time frame In addition to the r~quirement in Section 94913(b) of the Code an institution that mai tains a website shall provide on the homepage of that website clea and conspicuous links to all the items required in Section 94913(a) of the Code

The institutions h mepage shall provide clear and conspicuous links Io all the items required in section 94913(a)

To remedy the vioJation thlinstitutions homepage shall provide clear and tonspicuous links to all the items required to be maintained ir section 94913

The corrections to t1e Website substantiating documentation shall be submitted with tte institutions response to the NTC and the last page of this documert within the specified time frame

Only minor vio tions are listed on a Notice to Comply

Notice to Comply-CU1906441 1016 (Ed odesect 94935 5 C R sect 75010) Inspectors Initial ~~ Administrators Initi _ _ ll l PagL

RETURN THIS FORM WITHIN THE SPECIFIED T VIE FRAME WITH EITIshy ER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPO TANT COMPLIANCE NOTICE

California Education Code sect94935 and I alifornia Code of F egulatimis sect75010 provide that the Bureau for Private Postsecondary Education ( tureau) shall issrn a Notice to Comply for minor violations detected during a compliance inspectior by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the belmA declaration and shbmit this form to the Bureau along with documentation describing how complia ce was achieved ~r 2) File with the Bureau a written notice of disagreement specifying the minor vilt ation(s) describe4 in the Notice to Comply with which you disagree and appealing it by reques ng an informal ~ffice conference If a written notice of disagreement is not timely filed with thE llureau the right tc~ appeal middots deemed to have been waived

Failure to timely remedy the noncomp iance item(s) or file a written request for an informal office conference may result in the Bureau taki 11g administrative enforcement action

DECLARATION

Attached to this document is a list de~ ribing how comp iance was achieved for each violation and supporting documentation I declare un er penalty of perjurJ that all violations identified in this Notice to Comply are corrected as described in tie attachment

Signature Date

Print Name and Title I THIS DECLARATION ORA NOTICE OF DISAGREE ~ENT MUST BE SUBMITTED TO THE BUREAU BY 11112016

Notice to Comply-CU1906441 1QJ 6 (Ed Codesect 94935 5 CCRsect 75010) Inspectors Initial ~ Administrators Initial~ 12 I P lg C

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

5 CCR sect74112 Uniform Data-Annual Report Performance Fact Sheet

(a) An institution shfll maintain records of the name address e-mail address and telephrne number of each student who is enrolled in an educational program in that institution (b) An institution shfII maintain for each student granted a degree or certificate by that institution ~ermanent records of all of the following I

(1) The degree or cetificate granted and the date on which that degree or certificate was granted (2) The courses and nits on which the certificate or degree was based (3) The grades earned by the student in each of those courses

The catalog correctJn shall be submitted with the institutions response to the NTcjand the last page of this document within the specified time fram~ (a) Format The for~rt for the Performance Fact Sheet shall be in at least 12 pt type in an easily readable font with 115 line spacing The

1

Performance Fact Sheet shall contain all and only the information required or specifica ly permitted by section 94910 of the Code or this chapter

The Performance Fa4 t Sheet submitted is not printed in at least 12 pt

type and does not contain all and only the information required or

specifically permittee by CEC sect94910 or this Chapter The Format of

the School Performafnce Fact Sheets are substantially different than what is acceptable here should also be a school performance fact

sheet for each program offered

To remedy the violatn the institution shall submit a Performance

Fact Sheet printed ir at least 12 pt type containing all and only the

information required or specifically permitted by CEC sect94910 or this

Chapter

The corrections to title PFS substantiating documentation shall be submitted with the ir stitutions response to the NTC and the last oa2e of this document within the specified time frame (c) Reporting periodsi (2) A Performance Fal[ct Sheet shall be current and available not later than August 1st and shall report data for the previous two calendar years based upon the number of students who began program or the number of graduates as defined in subdivision (b) for each reported

calendar year 1

l The institution did n t provide a Performance Fact Sheet for each

educational progran reporting data for the previous two calendar

years The institutioh did not make their Performance Fact Sheet for

the previous two cal~ndar years available no later than August 1st_

Inspectors Initial ~ Administrators Initiav0C IOI Puglt

I

Notice to Comply - CUI 906_14L1016 (Ed Code sect 94935 5 CCRsect 75010)

5 CCR sect74117 Institutional Web Site Requirements

To remedy the viola ion the institution shall provide a Performance

Fact Sheet for each educational program offered reporting data for

all educational progrm for the previous two calendar years

The corrections to te PFS sub~tantiating documentation shall be submitted with the rstitution~s response to the NTC and the last page of this docum nt within the specified time frame In addition to the r~quirement in Section 94913(b) of the Code an institution that mai tains a website shall provide on the homepage of that website clea and conspicuous links to all the items required in Section 94913(a) of the Code

The institutions h mepage shall provide clear and conspicuous links Io all the items required in section 94913(a)

To remedy the vioJation thlinstitutions homepage shall provide clear and tonspicuous links to all the items required to be maintained ir section 94913

The corrections to t1e Website substantiating documentation shall be submitted with tte institutions response to the NTC and the last page of this documert within the specified time frame

Only minor vio tions are listed on a Notice to Comply

Notice to Comply-CU1906441 1016 (Ed odesect 94935 5 C R sect 75010) Inspectors Initial ~~ Administrators Initi _ _ ll l PagL

RETURN THIS FORM WITHIN THE SPECIFIED T VIE FRAME WITH EITIshy ER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPO TANT COMPLIANCE NOTICE

California Education Code sect94935 and I alifornia Code of F egulatimis sect75010 provide that the Bureau for Private Postsecondary Education ( tureau) shall issrn a Notice to Comply for minor violations detected during a compliance inspectior by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the belmA declaration and shbmit this form to the Bureau along with documentation describing how complia ce was achieved ~r 2) File with the Bureau a written notice of disagreement specifying the minor vilt ation(s) describe4 in the Notice to Comply with which you disagree and appealing it by reques ng an informal ~ffice conference If a written notice of disagreement is not timely filed with thE llureau the right tc~ appeal middots deemed to have been waived

Failure to timely remedy the noncomp iance item(s) or file a written request for an informal office conference may result in the Bureau taki 11g administrative enforcement action

DECLARATION

Attached to this document is a list de~ ribing how comp iance was achieved for each violation and supporting documentation I declare un er penalty of perjurJ that all violations identified in this Notice to Comply are corrected as described in tie attachment

Signature Date

Print Name and Title I THIS DECLARATION ORA NOTICE OF DISAGREE ~ENT MUST BE SUBMITTED TO THE BUREAU BY 11112016

Notice to Comply-CU1906441 1QJ 6 (Ed Codesect 94935 5 CCRsect 75010) Inspectors Initial ~ Administrators Initial~ 12 I P lg C

5 CCR sect74117 Institutional Web Site Requirements

To remedy the viola ion the institution shall provide a Performance

Fact Sheet for each educational program offered reporting data for

all educational progrm for the previous two calendar years

The corrections to te PFS sub~tantiating documentation shall be submitted with the rstitution~s response to the NTC and the last page of this docum nt within the specified time frame In addition to the r~quirement in Section 94913(b) of the Code an institution that mai tains a website shall provide on the homepage of that website clea and conspicuous links to all the items required in Section 94913(a) of the Code

The institutions h mepage shall provide clear and conspicuous links Io all the items required in section 94913(a)

To remedy the vioJation thlinstitutions homepage shall provide clear and tonspicuous links to all the items required to be maintained ir section 94913

The corrections to t1e Website substantiating documentation shall be submitted with tte institutions response to the NTC and the last page of this documert within the specified time frame

Only minor vio tions are listed on a Notice to Comply

Notice to Comply-CU1906441 1016 (Ed odesect 94935 5 C R sect 75010) Inspectors Initial ~~ Administrators Initi _ _ ll l PagL

RETURN THIS FORM WITHIN THE SPECIFIED T VIE FRAME WITH EITIshy ER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPO TANT COMPLIANCE NOTICE

California Education Code sect94935 and I alifornia Code of F egulatimis sect75010 provide that the Bureau for Private Postsecondary Education ( tureau) shall issrn a Notice to Comply for minor violations detected during a compliance inspectior by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the belmA declaration and shbmit this form to the Bureau along with documentation describing how complia ce was achieved ~r 2) File with the Bureau a written notice of disagreement specifying the minor vilt ation(s) describe4 in the Notice to Comply with which you disagree and appealing it by reques ng an informal ~ffice conference If a written notice of disagreement is not timely filed with thE llureau the right tc~ appeal middots deemed to have been waived

Failure to timely remedy the noncomp iance item(s) or file a written request for an informal office conference may result in the Bureau taki 11g administrative enforcement action

DECLARATION

Attached to this document is a list de~ ribing how comp iance was achieved for each violation and supporting documentation I declare un er penalty of perjurJ that all violations identified in this Notice to Comply are corrected as described in tie attachment

Signature Date

Print Name and Title I THIS DECLARATION ORA NOTICE OF DISAGREE ~ENT MUST BE SUBMITTED TO THE BUREAU BY 11112016

Notice to Comply-CU1906441 1QJ 6 (Ed Codesect 94935 5 CCRsect 75010) Inspectors Initial ~ Administrators Initial~ 12 I P lg C

RETURN THIS FORM WITHIN THE SPECIFIED T VIE FRAME WITH EITIshy ER 1) VERIFICATION OF COMPLIANCE OR 2) A NOTICE OF DISAGREEMENT

IMPO TANT COMPLIANCE NOTICE

California Education Code sect94935 and I alifornia Code of F egulatimis sect75010 provide that the Bureau for Private Postsecondary Education ( tureau) shall issrn a Notice to Comply for minor violations detected during a compliance inspectior by the Bureau

By no later than 30 days from the date of the inspection you must either 1) Remedy the noncompliance item(s) sign the belmA declaration and shbmit this form to the Bureau along with documentation describing how complia ce was achieved ~r 2) File with the Bureau a written notice of disagreement specifying the minor vilt ation(s) describe4 in the Notice to Comply with which you disagree and appealing it by reques ng an informal ~ffice conference If a written notice of disagreement is not timely filed with thE llureau the right tc~ appeal middots deemed to have been waived

Failure to timely remedy the noncomp iance item(s) or file a written request for an informal office conference may result in the Bureau taki 11g administrative enforcement action

DECLARATION

Attached to this document is a list de~ ribing how comp iance was achieved for each violation and supporting documentation I declare un er penalty of perjurJ that all violations identified in this Notice to Comply are corrected as described in tie attachment

Signature Date

Print Name and Title I THIS DECLARATION ORA NOTICE OF DISAGREE ~ENT MUST BE SUBMITTED TO THE BUREAU BY 11112016

Notice to Comply-CU1906441 1QJ 6 (Ed Codesect 94935 5 CCRsect 75010) Inspectors Initial ~ Administrators Initial~ 12 I P lg C