AN ADVISOR’S GUIDE TO POSITIVITY IN THE WORKPLACE

F O N T E L L A J O N E S * O C T O B E R 5 , 2 0 1 5

My Bucket Runneth Over

NACADA Conference 2015

Fast Facts From How Full Is Your Bucket?

The number-one reason people leave their jobs: • They don't feel appreciated.

% of Americans received no recognition in the workplace last year.65%

Bad bosses could increase the risk of a ? by 33%.• Stroke

A study found that negative employees can scare off every customer they speak with -- for good.

9 out of 10 people say they are more productive when they're around positive people.

Relentless negativity resulted in a 38% POW death rate -- the highest in U.S. military history.

We experience approximately 20,000 individual moments every day. The magic ratio: 5 positive interactions for every 1 negative interaction. Too much positive emotion? More than 13 positive interactions for every 1 negative

interaction could decrease productivity. Extending longevity: Increasing positive emotions could lengthen life span by 10

years

Your Student’s Report Card

English Social Studies Biology Algebra

A A C F

Which grade deserves the most attention from you?

Gallup Poll

Country Focused on A’s Focused on F’s

U.K. 22% 52%

Japan 18 43

China 8 56

France 7 87

U.S. 7 77

Canada 6 83

Psychology

“What is WRONG with people”

Don Clifton Tom Rath - What is RIGHT with people

Theory of the Dipper and the Bucket

Full Bucket Gives us a Positive outlook Renewed energy Makes us stronger and

more optimistic

Empty Bucket Poisons our outlook Diminishes Energy Undermines our will Hurtful

DipperCan be used to fill other

people’s bucket.How?

By saying or doing things that increase positive emotions.

ORCan be used to dip from others’ bucket by saying or doing things that decrease

positive emotions

-We diminish ourselves-

The “Ultimate Weapon”North Korean POW Camps

1) Informing

2) Self-criticism

3) Breaking Loyalty to Leadership and Country

4) Withholding all POSITIVE support

HOW CAN WE RELATE THIS TO OUR DEPARTMENT, DISCIPLINE, CAMPUS?

STUDENTS?

Think, Pair, Share

Think about ways we as individuals can fill other’s buckets, including students.

Think about ways we can empty people’s buckets, including students.

Bucket Filling in Organizations

Individuals who receive regular recognition and praise:

Increase their individual productivity

Increase engagement among their colleagues

Are more likely to stay with their organization

Receive higher loyalty and satisfaction scores from students

Have better safety records and fewer accidents on the job

The Bucket Filling InterviewInteractive Activity 2

By what name do you like to be called?

What are your “Hot Buttons” (hobbies, interest, etc)

What “fills your bucket” the most?

From whom do you most like to receive recognition?

What type of recognition do you like best? Do you like public, private, written, verbal, or other?

What form of recognition motivates you the most? Do you like gift certificates, a title for winning a competition, a meaningful note or email, or other?

What is the greatest recognition you have ever received?

Five Strategies for Positive Emotions

1. Prevent Bucket Dipping

2. Shine a Light on What is Right

3. Make Best Friends

4. Give Unexpectedly

5. The Golden Rule

Positive Impact Test

1. I have helped someone in the last 24 hours. 2. I am an exceptionally courteous person. 3. I like being around positive people. 4. I have praised someone in the last 24 hours. 5. I have developed a knack for making other people feel good. 6. I am more productive when I am around positive people. 7. In the last 24 hours, I have told someone that I cared about her or him. 8. I make it a point to become acquainted with people wherever I go. 9. When I receive recognition, it makes me want to give recognition to someone

else. 10. In the last week, I have listened to someone talk through his or her goals and

ambitions. 11. I make unhappy people laugh. 12. I make it a point to call each of my associates by the name she or he likes to be

called. 13. I notice what my colleagues do at a level of excellence. 14. I always smile at the people I meet. 15. I feel good about giving praise whenever I see good behavior.

Give a Drop

Drops are a simple and effective way to act on the Theory of the Dipper and the Bucket.

Anyone can give a drop as long as it is individual, specific, and deserved.

They are handwritten, personal messages of positive recognition.

A great way to share kind words, give unexpectedly, and fill someone's bucket.

Any Thoughts?

Handouts

Resources

www.bucketbook.com

F O N T E L L A J O N E S

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V A L E N C I A C O L L E G E

O R L A N D O , F L

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