Marilyn Thomas745 Carolina St. Vallejo, Ca 94590(209-507-3363) msdenette@gmail.com

Objective: Seeking employment as a Corporate Manager to increase my knowledge and utilize my experience as well as skills, in a professional environment. 25 years experience in high level executive support roles. Organized and professional.

Highlight of qualifications:Microsoft Office Proficiency

Self-directed

Resourceful

Professional and Mature

Dedicated team player

Employment History:Call-SocketCustomer Service Agent/ Assistant Trainer/Trainer/ Recruiter/HR Assistant/Senior MGR3/2014 CurrentHandle inbound & outbound customer contact in a timely and efficient manner.

Handle various campaigns (education, health, tubs, etc.)

Mentor and assist with training new employees into the work environment.

Train new hires, train seasoned agents and managers.

Best Western IndustriesFront Desk Agent2012 - 2014Night Auditor, answer phones, transfer calls, exceptional customer service, Manage the reception area, including greeting visitors and responding to telephone and in-person request for information.

AmazonSeasonal Staff Associate 2013 - 2013Warehouse receiver, inventory, picker, pallet storing, pallet receiver, pallet builder, gift wrapping, etc.

Bank of StocktonImaging Specialist 2011-2012 Data Entry, Check Sorter, Balancing Clerk, Upload and send files, Facilitated working relationships with co-workers and management.

West Asset ManagementCollection Specialist03/2012 09/2012Made and received collection calls daily, collect money on accounts for American Express.

Exceptional customer service, Conduct Title loans, Tax returns and Amendments, Cash handling, daily deposits, train existing and future manager.

Allied Cash Advance Branch Manager 2009-2010Exceptional Customer Service, inventory, daily deposits, Cash handling, opening and closing accounts (marketing, etc.)

Downey Savings and Loan Transaction Coordinator 2008-2009 Answer phones, took messages, transferred calls, filed documents, showed bank owned homes to buyers, called all county and city utilities and started service for all properties, entered new listings into MLS and audit all files. Coordinated field operators.

Hungry HunterGeneral Manager 1994-2004Coordinate and direct a $1.2 million restaurant with 30+ employees

Conducted staff meetings as well as managers meetings

Oversaw daily operations; open and close restaurant

Achieved an 85% rate for customer satisfaction

Education/TrainingMclymonds High School Oakland, CA Western Career College Stockton, CACalifornia Healthcare Administration Certificate of CompletionHospitality CommitteeGreater St. John M. B. C.