naperville, il 60540 - pmi west suburban... · naperville, il 60540 (630) 536-7682 each office...

Making property management manageable.sm 1

608 S. Washington Street, Suite 100Naperville, IL 60540

(630) 536-7682 www.pmiwestsuburban.com

Each office independently owned and operated

PMI West Suburban, LLC 608 S. Washington Street Suite 100

Naperville, IL 60540630-258-8581

[email protected]



Each office independently owned and operated



Each office independently owned and operatedEach office independently owned and operated.

2 © 2017 PMI West Suburban LLC If you have a brokerage relationship with another agency, this is not intended as a solicitation. All information deemed reliable but not guaranteed. Equal Opportunity Housing Provider.


Table of Contents

Proven Experience ………………………………………….Pg 3

Six Steps to Manage Your Property ……………………….Pg 4

Residential Property Management ………………………. Pg 5

HOA & Association Management …………………………Pg 9

Commercial Property Management………………………..Pg 13

Professional Team Biographies……………………………..Pg 14

Your trusted partner in delivering the highest quality property management experience through unwavering integrity, attention to detail, and focus on your goals.

Your trusted partner in delivering the highest quality property management experience through unwavering integrity, attention to detail, and focus on your goals.

Table of Contents

Proven Experience ………………………………………….Pg 4

Six Steps to Manage Your Property ……………………….Pg 5

Residential Property Management ………………………. Pg 6

HOA & Association Management …………………………Pg 10

Commercial Property Management………………………..Pg 14

Professional Team Biographies……………………………..Pg 16

Client Testimonials...................……………………………..Pg 17


Proven Experience in Property Management

Property Management Inc. continues to grow, which means you become part of a much larger family of experts with experience and opportunities available to you across the country. Although Property Management Inc. continues to grow and gain national recognition, we will never lose sight of the core values upon which our company was founded –that of making the property management experience better for you, the property owner.

With a nationwide network over 150 offices, PMI strives to influence the improvement of the property management industry as a whole, while transforming each individual property owner’s expectations of what property management should be. Creating value for property owners through superior quality, professionalism, intelligence, and integrity is at the core of PMI’s mission.

Property Management Inc. (PMI) was founded by property owners with a mission to make the property management experience better for the property owner. Property Management Inc. prides itself on providing exceptional, professional services to property owners across the country.

PROVEN EXPERIENCE IN PROPERTY MANAGEMENTWith a nationwide network over 150 offices, PMI strives to influence the improvement of the property management industry as a whole, while transforming each individual property owner’s expectations of what property management should be. Creating value for property owners through superior quality, professionalism, intelligence, and integrity is at the core of PMI’s mission.

Property Management Inc. continues to grow, which means you become part of a much larger family of experts with experience and opportunities available to you across the country. Although Property Management Inc. continues to grow and gain national recognition, we will never lose sight of the core values upon which our company was founded – that of making the property management experience better for you, the property owner.

Property Management Inc. (PMI) was founded by property owners with a mission to make the property management experience better for the property owner. Property Management Inc. prides itself on providing exceptional, professional services to property owners across the country.


OUR SIX STEPS TO SUCCESSFULLY MANAGING YOUR PROPERTY

1 Setting The Optimum Monthly RentRental analysis and home evaluation with tips for optimum monthly rent.

2 Aggressive AdvertisingMarketing your property on 30 Real Estate websites in the West Suburban Area, signs and our PMI Website.

3 Strict Tenant ScreeningBackground, employment, credit checks. Low eviction rates. Screen for the best renters in the West Suburban, Naperville, Aurora & Joliet areas.

4 Day-to-Day Management & 24/7 PortalsEnforcing the lease, 24/7 access to online portals, move-out / move-in inspections, all maintenance managed.

5 Accurate Accounting & Rent CollectionsMonthly and yearly statements for accounting and tax purposes, prompt rent collection and owner draws.

6 Complete Peace of MindRisk management. Avoid confrontations with tenants. Maximum profit. Increase asset value over time.


RESIDENTIAL PROPERTY MANAGEMENT SERVICE

RESIDENTIAL SERVICES INCLUDE:

Property maintenance & work-orders

Regular inspections & compliance checks

Property marketing & tenant placement

Rent collection and accounting

Illinois compliant collections and evictions

Online tenant and owner portal

Online rent collections and auto deposits

...and many more

Preserving the value of your real estate is the most important part of our services. We offer premier residential property management services in the West Suburban, Naperville, Aurora & Joliet areas.

Owning a residential rental property can be a lucrative investment, but it also carries with it its share of headaches and worries. Finding a skilled West Suburban commercial home, condo, or apartment manager can save you a lot of time and money.

With West Suburban property management, you get much more than just one over-worked property manager. You get a full team of skilled professionals with the expertise to provide you with the highest quality residential property management in the Western Suburbs.

Our experience and professionalism make us to the perfect fit for your residential property management needs!

RESIDENTIAL PROPERTY MANAGEMENT SERVICEOwning a residential rental property can be a lucrative investment, but it also carries with it its share of headaches and worries. Finding a skilled West Suburban commercial home, condo, or apartment manager can save you a lot of time and money.

With PMI West Suburban property management, you get much more than just one over-worked property manager. You get a full team of skilled professionals with the expertise to provide you with the highest quality residential property management in the Western Suburbs.


RESIDENTIAL SERVICES INCLUDE:• Property maintenance & work-orders

• Regular inspections & compliance checks

• Property marketing & tenant placement

• Rent collection and accounting

• Illinois compliant collections and evictions

• Online tenant and owner portal

• Online rent collections and auto deposits

• ...and many more



RESIDENTIAL PROPERTY MANAGEMENT SERVICE

RESIDENTIAL SERVICES INCLUDE:

Property maintenance & work-orders

Regular inspections & compliance checks

Property marketing & tenant placement

Rent collection and accounting

Illinois compliant collections and evictions

Online tenant and owner portal

Online rent collections and auto deposits

...and many more


Owning a residential rental property can be a lucrative investment, but it also carries with it its share of headaches and worries. Finding a skilled West Suburban commercial home, condo, or apartment manager can save you a lot of time and money.

With West Suburban property management, you get much more than just one over-worked property manager. You get a full team of skilled professionals with the expertise to provide you with the highest quality residential property management in the Western Suburbs.


MARKETING YOUR PROPERTY AND FINDING TENANTS

Marketing your Property• Professional Quality Home Photos

• Aggressive Advertising

• Social Media

• PMI West Suburban & MLS Extended Reach Sites

• Direct Contact with Prospects

• Reverse Prospecting and Agent Guarantee

Showing the Property• Controlled Showing Schedule

• Secure Entry Key Box

• Meeting Prospective Tenants

• Agent Escorted

• Provide Actionable Feedback to You

Tenant Screening• Next Generation Qualification and

Screening thru Propertyware®

• Automated, on-line application process through PMI West Suburban and Propertyware®

• Fact Based Decision-Making so you can make wise selection

We market, maintain and manage properties for our owners to provide a stress-free experience and an excellent value proposition. We do the work.

MARKETING YOUR PROPERTY AND FINDING TENANTS

We market, maintain and manage properties for our owners to provide a stress-free experience and an excellent value proposition. We do the work.

Marketing your Property• Professional Quality Home Photos

• Aggressive Advertising

• Social Media

• PMI West Suburban & MLS Extended Reach Sites

• Direct Contact with Prospects

• Reverse Prospecting and Agent Guarantee

Showing the Property• Controlled Showing Schedule

• Secure Entry Key Box

• Meeting Prospective Tenants

• Agent Escorted

• Provide Actionable Feedback to You

Tenant Screening• Next Generation Qualification and Screening thru

Propertyware®

• Automated, on-line application process through PMI West Suburban and Propertyware®

• Fact Based Decision-Making so you can make a wise selection


WE DO THE MAINTENANCE YOU COLLECT THE RENT

Our owners tell us that these are some of the most time consuming responsibilities of being a landlord. And many find that balancing other personal interests with property ownership is more than they bargained for. Are you prepared for a maintenance emergency? Are you aware of what’s going on with your tenants? Is your rental property meeting state and local standards? PMI West Suburban coordinates all of the maintenance required to keep your property in good condition and your tenants satisfied – so you don’t have to.

Alarm Servicing

Concierge Snow Removal

Maintenance Emergencies

Move-In / Move-Out Inspection & Documentation

Three Property Inspections

Annual HVAC Service Coordination

Concierge Landscaping and Yard Maintenance

Cleaning and Move-In Prep

WE DO THE MAINTENANCE YOU COLLECT THE RENT

Our owners tell us that these are some of the most time consuming responsibilities of being a landlord. And many find that balancing other personal interests with property ownership is more than they bargained for. Are you prepared for a maintenance emergency? Are you aware of what’s going on with your tenants? Is your rental property meeting state and local standards? PMI West Suburban coordinates all of the maintenance required to keep your property in good condition and your tenants satisfied – so you don’t have to.


MANAGING YOUR PROPERTY WITH ONLINE TOOLS

Owner Portal − Electronic On-Demand Statements

− Maintenance History by Vendor

− Monthly and Annual Reports and Documents

Tenant Portal − Automatic Rent Payments

− Three Ways to Pay

− Instant Maintenance Requests

Collecting and Disbursing Rent− Ensuring timely Rent Collection

− Penalty for past due rent

− 5-Day Notices

Property Management Inc. uses cutting-edge software to give you ultimate visibility and control. From a single residential unit to a sophisticated commercial property, Property Management Inc. provides property owners with superb account management and financial reporting.

MANAGING YOUR PROPERTY WITH ONLINE TOOLS

Property Management Inc. uses cutting-edge software to give you ultimate visibility and control. From a single residential unit to a sophisticated commercial prop-erty, Property Management Inc. provides property owners with superb account management and financial reporting.

Owner Portal • Electronic On-Demand Statements

• Maintenance History by Vendor

• Monthly and Annual Reports and Documents

Tenant Portal • Automatic Rent Payments

• Three Ways to Pay

• Instant Maintenance Requests

Collecting and Disbursing Rent• Ensuring timely Rent Collection

• Penalty for past due rent

• 5-Day Notices


ASSOCIATION & HOA MANAGEMENT SERVICEFinancial Transparency

PMI utilizes a transparent monthly reporting cycle that is prepared and presented to board members at each board meeting. These reports are easily customizable and readily available to all board members. Board members are truly in charge of HOA finances.

Communication Tools

Each community receives a customized website to keep track of events, important community documents, and provide a means to establish effective communication. This is a patented product designed by PMI. Community Action Items allow homeowners to communicate with the board members and PMI in a private forum, creating a structure that promotes objective reporting of response times and work implementation.

With all the demands placed on HOA boards and homeowners, the hassles and obstacles that arise can be overwhelming—or at the very least, frustrating. PMI professionals implement proven, yet flexible, systems that resolve all HOA concerns.

Legal Relationships and Training

Some of the most expensive and troubling challenges associations can face are collections matters, covenant violations, and other legal issues. PMI has an in-house attorney that trains and advises our staff. In addition, we have strong relationships with all prominent HOA law firms and attorneys. We also offer quarterly training for board members to promote education and awareness of HOA law and practices.

The bottom line is that PMI will help your HOA navigate through any obstacle and maintain its financial stability by reducing expenses and planning for the future.

Financial TransparencyPMI utilizes a transparent monthly reporting cycle that is prepared and presented to board members at each board meeting. These reports are easily customizable and readily available to all board members. Board members are truly in charge of HOA finances.

Communication ToolsEach community receives a customized website to keep track of events, important community documents, and provide a means to establish effective communication. This is a patented product designed by PMI. Community Action Items allow homeowners to communicate with the board members and PMI in a private forum, creating a structure that promotes objective reporting of response times and work implementation.

With all the demands placed on HOA boards and homeowners, the hassles and obstacles that arise can be overwhelming—or at the very least, frustrating. PMI professionals implement proven, yet flexible, systems that resolve all HOA concerns.

Legal Relationships and TrainingSome of the most expensive and troubling challenges associations can face are collections matters, covenant violations, and other legal issues. PMI has an in-house attorney that trains and advises our staff. In addition, we have strong relationships with all prominent HOA law firms and attorneys. We also offer quarterly training for board members to promote education and awareness of HOA law and practices.

The bottom line is that PMI will help your HOA navigate through any obstacle and maintain its financial stability by reducing expenses and planning for the future.

ASSOCIATION & HOA MANAGEMENT SERVICE


We can custom design a solution around your community's specific requirements and budget needs. These services can include:

Online Dues Collections and Auto Deposits

Accounting

Landscaping

Maintenance & Work Orders

Towing Solutions

Design Reviews

Meeting Assistance

Rules and Regulations

Inspections

Compliance

Property Monitoring

Common area Maintenance and Scheduling

Compliance Management

And More!

PROFESSIONAL SERVICES FOR ASSOCIATION MANAGEMENT

PMI West Suburban provides exceptional professional services with a proactive approach for the future of your community. We will help your HOA navigate through any obstacle and maintain its financial stability by reducing expenses and planning for the future.

PROFESSIONAL SERVICES FOR ASSOCIATION MANAGEMENT

PMI West Suburban provides exceptional professional services with a proactive approach for the future of your community. We will help your HOA navigate through any obstacle and maintain its financial stability by reducing expenses and planning for the future.

We can custom design a solution around your community's specific requirements and budget needs. These services can include:

• Online Dues Collections and Auto Deposits

• Accounting

• Landscaping

• Maintenance & Work Orders

• Towing Solutions

• Design Reviews

• Meeting Assistance

• Rules and Regulations

• Inspections

• Compliance

• Property Monitoring

• Common Area Maintenance and Scheduling

• Compliance Management

• And More!


A Few of Our Managerial Services Agendas prepared for board and HOA meetings

PMI representative serves as a consultant during board and HOA meetings

Violations of Association rules and regulations are reviewed and addressed

Biweekly inspections of Association are conducted, or as determined by the board

Monthly Association reports are provided

Access to personnel is provided 24/7 for emergencies

Maintenance crews and community-hired vendors are supervised

Custom quotes are provided for lawn care, snow removal, and all other residual property maintenance projects

Homeowner information and requests are collected and managed

Association monthly dues are collected

The development of rules and regulations as well as policies and procedures are overseen

PMI personnel assist in providing a positive community atmosphere in relation to the community board

Ease of payment is provided through multiple options including payment processing, paper bills, credit card processing, and residual bill pay

And so much more!

INCREASING THE VALUE OF YOUR COMMUNITY

PMI’s main priority is to help increase the value of your community. Our managerial staff provides a variety of ways to help your HOA achieve this goal.

INCREASING THE VALUE OF YOUR COMMUNITY

PMI’s main priority is to help increase the value of your community. Our managerial staff provides a variety of ways to help your HOA achieve this goal.

A Few of Our Managerial Services• Agendas prepared for board and HOA

meetings

• PMI representative serves as a consultant during board and HOA meetings

• Violations of Association rules and regulations are reviewed and addressed

• Biweekly inspections of Association are conducted, or as determined by the board

• Monthly Association reports are provided

• Access to personnel is provided 24/7 for emergencies

• Maintenance crews and community-hired vendors are supervised

• Custom quotes are provided for lawn care, snow removal, and all other residual property maintenance projects

• Homeowner information and requests are collected and managed

• Association monthly dues are collected

• The development of rules and regulations as well as policies and procedures are overseen

• PMI personnel assist in providing a positive community atmosphere in relation to the community board

• Ease of payment is provided through multiple options including payment processing, paper bills, credit card processing, and residual bill pay

• And so much more!


An interactive website is developed for each association

A list of board members and board meeting minutes is maintained and accessible

Association’s important information and documents are distributed and stored

Financial records and follow-up meeting reports are accessible by board members

Monthly community newsletters are quickly available

Document storage is provided for each board member with individual access

Archived reports with all homeowner Action Items are available

And so much more!

THE HOA & ASSOCIATION PORTAL ONLINE FUNCTIONALITY

1 Board Member Access

Community Member Access

2

THE HOA & ASSOCIATION PORTAL ONLINE FUNCTIONALITY• An interactive website is developed for each association

• A list of board members and board meeting minutes is maintained and accessible

• Association’s important information and documents are distributed and stored

• Financial records and follow-up meeting reports are accessible by board members

• Monthly community newsletters are quickly available

• Document storage is provided for each board member with individual access

• Archived reports with all homeowner action Items are available

• And so much more!


COMMERCIAL PROPERTY MANAGEMENT SERVICE

From lease negotiations to property maintenance, when it comes to commercial property management services, PMI is proud to be the best choice in the West Suburban, Naperville, Aurora & Joliet areas!

We Have Three Goals For Your Commercial Property

1. Maximize profitability

2. Keep operating expenses low without sacrificing tenant satisfaction

3. Build value by protecting your investment

COMMERCIAL SERVICES INCLUDE

Regular On-Site Visits

Quarterly Inspections

Property Staffing

Equipment / Systems Testing

Routine and Preventative Maintenance

Insurance Coverage and Claims

Security and Safety

On-Call 24/7

Commercial properties are unique in so many ways and you need a professional who knows property management on a "business-to-business" level. PMI West Suburban has the experience and staff to handle all the day-to-day concerns of your commercial space.

COMMERCIAL PROPERTY MANAGEMENT SERVICEFrom lease negotiations to property mainte-nance, when it comes to commercial property management services, PMI is proud to be the best choice in the West Suburban, Naperville, Aurora & Joliet areas!

We Have Three Goals For Your Commercial Property

1. Maximize profitability

2. Keep operating expenses low without sacrificing tenant satisfaction

3. Build value by protecting your investment

Commercial properties are unique in so many ways and you need a professional who knows property management on a "business-to-business" level. PMI West Suburban has the experience and staff to handle all the day-to-day concerns of your commercial space.

COMMERCIAL SERVICES INCLUDE• Regular On-Site Visits

• Quarterly Inspections

• Property Staffing

• Equipment / Systems Testing

• Routine and Preventative Maintenance

• Insurance Coverage and Claims

• Security and Safety

• On-Call 24/7


MAKING IT EASY TO OWN COMMERCIAL PROPERTY

Your commercial property can be a lucrative investment – but it comes with many responsibilities. Partnering with a good property manager can maximize the potential of your commercial investment.

Retail:• Ensure the property retains its value and future

marketability

• Create and maintain the right tenant mix

• Aggressive care of parking lot maintenance, trash, graffiti and general visual appearance

Offices:

• Rent collection and accounting

• Problem resolution, collections and evictions

• Tenant retention and lease administration

• Common area maintenance and management

Warehouse:

• Security and safety enforcement

• Regular inspections

• Monitor any hazardous materials


PROFESSIONALS HANDLING YOUR PROPERTY EVERY STEP OF THE WAY

Jerry MoodyFounder and Broker

Jerry has an extensive background in consulting, project management and business management. His family has a long background in real estate with a passion for helping people manage their real estate investment. He started PMI West Suburban because he is driven to put his expertise in real estate, project management and customer service to work in a property management industry. Jerry is an engineer with an MSIA from KrannertSchool of Management at Purdue University and Illinois Broker’s License.

Dan Lucking Project Management & Claims Coordination

Dan handles all the day-to-day property maintenance claims by coordinating with our approved contractors to ensure qualified work is completed as quickly as possible for the benefit of our owners and tenants. Dan has a Bachelor’s degree in Art from the Illinois Art Institute and is a licensed Illinois Realtor®. He is a perfectionist and a people person – with a passion for real estate and home improvement.

Martha LuckingAdministrative Support & Marketing

Martha is a skilled problem solver and marketing guru, having served the marketing & design needs of small businesses for over 15 years. She is our go-to for technical support and software implementation. Martha has a Bachelor’s degree in Sociology from DePaul University and a passion for multimedia and graphic design. She’s a self-starting entrepreneur with a family background in real estate that makes her the perfect support for our successful business.

PMI West Suburban is a family owned and operated business, which means, we take genuine pride in providing our customers with the best possible service – because your success leads to our success.

PROFESSIONALS HANDLING YOUR PROPERTY EVERY STEP OF THE WAY

PMI West Suburban is a family owned and operated business, which means, we take genuine pride in providing our customers with the best possible service – because your success leads to our success.

Jerry MoodyFounder and Broker

Jerry has an extensive background in consulting, project management and business management. His family has a long background in real estate with a passion for helping people manage their real estate in-vestment. He started PMI West Suburban because he is driven to put his expertise in real estate, project management and customer service to work in a property management industry. Jerry is an engineer with an MSIA from Krannert School of Management at Purdue University and has his CMAC, PSA, and is a licensed Realtor®.

Dan Lucking Project Management & Claims Coordination

Dan handles all the day-to-day property maintenance claims by coordi-nating with our approved contractors to ensure qualified work is com-pleted as quickly as possible for the benefit of our owners and tenants. Dan has a Bachelor’s degree in Art from the Illinois Art Institute and is a licensed Illinois Broker Associate. He is a perfectionist and a people person – with a passion for real estate and home improvement. Dan is a licensed Realtor®.

Martha LuckingAdministrative Support & Marketing

Martha is a skilled problem solver and marketing guru, having served the marketing & design needs of small businesses for over 15 years. She is our go-to for technical support and software implementation. Martha has a Bachelor’s degree in Sociology from DePaul University and a pas-sion for multimedia and graphic design. She’s a self-starting entrepre-neur with a family background in real estate that makes her the perfect support for our successful business.


“I tried selling my house but was unable to. So I rented it out and hired Jerry as the property manager. He is extremely understanding and always available. He is very patient and always willing to help.He has a lot of resources available and gets the job done. I would highly recommend him.”

“Jerry rented a house for us after we had moved from the area. He went above and beyond in many ways making that a smooth process. We would highly recommend Jerry for handling your rental needs.”

“Jerry did an excellent job locating the kind of properties we were interested in. He not only lined up all the relevant properties in a timely manner but also helped us to get to know the area in a very efficient way. He also did an excellent job negotiating the rent for us. Our time line was super short but we managed to move into the property in less than 10 days of moving from Japan with the rent in our target range!”

I bought my first investment property three months back. As a first time owner, I was also nervous on how to handle the tenants and the property with respect to city/state/federal codes. I should admit that I was fortunate to meet with Jerry and have him manage the property from the day of closing.

I would like to express my extreme satisfaction on Jerry’s support. He is taking care of the entire day-to-day needs of running the property with almost no involvement from me. He also advises me wherever needed to upkeep the property. Jerry is prompt, cordial and taking good care of the property and tenants.”

OUR SUCCESS STARTS WITH GOOD CUSTOMER SERVICE

“We treat our tenants and owners with patience and respect - because a cooperative spirit is key to the successful management of your investment property.


We sincerely appreciate the opportunity to partner with you in the management of your real estate investment. Please don’t hesitate to call or email to find out if our services can help you save time, money and stress in the management of your property. Community and relationships are foundational to our business practice and we love to talk.

Sincerely,

Jerry Moody, Founder and Broker

www.PMIWestSuburban.com

(630) 536-7682


Making Property Management Manageable.sm

Jerry MoodyPMI West Suburban, LLC608 S. Washington Street Suite 100 Naperville, IL [email protected]

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