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NEWSLETTER Q u a r t e r t h r e e - 2 0 1 6 IN THIS ISSUE The NCA Organises an International Symposium on Telecom Regulations in Accra Have you registered your SIM card? Liberia Telecoms Regulator pays Courtesy Call on the NCA NCA Organises Workshop on Tv White Space NCA Organises DTT Training for the Media in Ashanti and Brong Ahafo Regions NCA embarks on Market Surveillance to Protect Consumers from Uncertified DTT Set Top Boxes NATIONAL COMMUNICATIONS AUTHORITY The NCA Organises an International Symposium on Telecom Regulations in Accra

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Page 1: NATIONAL COMMUNICATIONS AUTHORITY NEWSLETTER · the La-Palm Royal Beach Hotel in Accra. The Symposium sought to discuss, and share ... in this vein that the NCA like other regulators,

NEWSLETTERQ u a r t e r t h r e e - 2 0 1 6

IN THIS ISSUE• TheNCAOrganisesanInternationalSymposiumonTelecomRegulationsinAccra

• HaveyouregisteredyourSIMcard?• LiberiaTelecomsRegulatorpaysCourtesyCallontheNCA

• NCAOrganisesWorkshoponTvWhiteSpace

• NCAOrganisesDTTTrainingfortheMediainAshantiandBrongAhafoRegions

• NCAembarksonMarketSurveillancetoProtectConsumersfromUncertifiedDTTSetTopBoxes

NATIONAL COMMUNICATIONS AUTHORITY

The NCA Organises an International Symposium on Telecom Regulations in Accra

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www.nca.org.gh

Communications for Development

The NCA Organises an International Symposium on Telecom Regulations in Accra

The National Communica-tionsAuthority(NCA)helda two-day Symposium

from 18th - 19th July, 2016 atthe La-PalmRoyal BeachHotelin Accra. The Symposiumsought to discuss, and shareexperiencesonthe issueof ICTdeployment and developmentinAfricainrelationtotheglobalICTdevelopmenttrends.

The Symposium is one of the

activities outlined by the NCAto mark its 20th Anniversarycelebrations.Theeventbroughttogether telecommunicationspolicy-makers, nationalt e l e c o m m u n i c a t i o n sregulators, user groups andindustry experts to learn fromrenownedpresenters, exchangeinformationandexperiences.

This landmark Symposium wasunder the theme: “The role of

regulationsinICTdevelopment”and it is expected to fosterpartnerships and enable theexchanging of ideas on bestpractices to guide regulators ata time telecom operators arecontinually innovating to meetincreasingconsumerdemands.

Among the subjects fordiscussion are the Futureof Telecommunication andexpected Impact on the

TheDirectorGeneraloftheNCA,Mr.Teviegivinghiswelcomeaddress

ThekeynoteaddressbeingdeliveredbytheDeputyMinisterforInformation,Hon.FelixOfosu-Kwakye

TheBoardChairmanoftheNCA,Mr.Baffoe-Bonniegivingaspeechattheopeningsession

ThepanelfortheopeningsessionsettokickofftheInternationalSymposium

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Quarter Three | 2016

Industry inAfrica, InfrastructureSharing: Challenges andOpportunities, Improving RuralCommunications: Policies,Strategies and RegulatoryInterventions, Prospects ofDataUptakeandOver theTop(OTT) services and whetherDigitisation has redefined theBoundariesofMarketDefinition,amongothers.

Speaking at the openingceremonyoftheSymposium,theBoardChairmanoftheNCA,Mr.EugeneBaffoe-Bonnienotedthatanumberofchallengesconfrontthe telecom sector, whichrequireregulatorstodiscussthelikelyredefinitionofmarketdata

measurementandaccumulationthroughdigitisation.

“Unquestionably, the future oftelecommunication holds bothexcitinganddauntingchallengesfor this ever evolving and overchangingsector.However,thesechallenges can be creativelymanaged through collaborationwith sister regulatory bodiesacross the continent andworldwide, particularly, bysharingbestpracticespopulatedwith similar templates ofemerging regulatory trends andassociatedsolutions,”hesaid.

He said presentations anddiscussions at the Symposium

will give participants theopportunity to learn about bestpractices and discuss possibleroadmapsforthewayforward.“Wewillhavetheopportunitytoexamine what other regulatoryinventions and strategies thatwe can share to improve ourrural communications. For adeveloping country such asGhana, the ICT road is veryimportantasitfillsinthegapsforourruralcommunitieswherewelackrelevantinfrastructuresuchastheneedednumberofmedicalstaff, teachers,banking facilitiesand other businesses. Throughrelevantpoliciesandstrategies’,the NCA can be empoweredto regulate communication

“We will have the opportunity to examine what other regulatory inventions and strategies that we can share to

improve our rural communications”.

Crosssectionofparticipants

Acrosssectionofparticipantsattheknowledgesharingevent

Acrosssectionofparticipantsattheknowledgesharingevent

Crosssectionofparticipants

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Communications for Development

between medical personnel inthe rural areas and the urbanareas,”heexplained.

In Ghana presently, significantadoption of technologiesamong the estimated 27million population has openednew challenges that need theregulators’ attention in orderto safeguard the interest of

stakeholders and enhance thetelecom sector as a growthenabler.

Over thepast twodecades, theNCA has received plaudits forthesuccessfulimplementationofseveralpoliciesthathaveshapedthe face of telecommunicationincluding the Mobile NumberPortabilitySystem,Infrastructure

SharingandtheBillingFeedbackSystem, which recently wonthe Authority the ‘Best ICTPolicyandRegulatoryInitiative’awardfromtheCommonwealthT e l e c o m m u n i c a t i o nOrganisation.

The full report can bedownloaded from the NCAwebsite.(www.nca.org.gh)

Participantsinagrouppictureafterttheevent

Dr.RoxannaBarrantesCacereshighlightingsomelessonsfromLatinAmericaMr.KwakuSakyiAddo

SomeParticipantsposingsomequestionsduringthepaneldiscussion

Mr.FrancoisVanZyl

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Quarter Three | 2016

Liberia Telecoms Regulator pays Courtesy Call on the NCA

Afour (4) man delegationfrom the LiberiaTe lecommunica t ions

Authority (LTA) has paid acourtesy visit to the Director

General of the NationalCommunications Authority(NCA)on8thSeptember,2016.Leading the delegation wasMadam Angelique Weeks, the

ChairpersonoftheLTA,shewasaccompanied by Mr. AnthonyMcCrittyandMr.HenryBenson,both Commissioners and Mr.Osborne Diggs, the General

Mr.WilliamTevie,theDG(secondright)inagrouppicturewiththedelegationfromLiberia

Mr.TeviewiththeNCAteamatthemeetingMadamWeeksstressingapointduringthe

meeting

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Counsel.

Welcoming the delegation,Mr.William Tevie, the DirectorGeneral of the NCA, said theAuthoritywasalwayspleasedtohostsisterregulatoryauthoritiesas such visits provided anopportunity to learn from eachother’sbestpractices.He spoke about variousinitiatives the Authority had

undertaken and said that theNCAwas currently consideringtheimplementationofaUnifiedLicence Regime in line withinternationalbestpractices.Mr.Tevie also touched on otherinitiatives which he said werenecessary tocreateanenablingenvironmenttofosterthegrowthofthecommunicationsindustry.

On her part, Madam Weeks

said that the visit to Ghanawas for due diligence and thatthe LTA was eager to learnfromGhana’s experiences withregards to telecommunicationsinfrastructuredeploymentanditsimpactonvariousstakeholders.

The meeting ended on a goodnotewithbothsidesestablishingthe need for further sharing ofexperiences.

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Quarter Three | 2016

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Communications for Development

Have you registered your SIM card?DoyouknowthatallSIM/Chipcards shouldbeduly registeredin Ghana? It is compulsory.RegisteringyourSIM/Chipwillprovide us with the relevantinformation to help serve youbetter,developtheIndustryandreduceSIMrelatedcrimes.

TobesureifyourSIM/Chipisdulyregistered,sendablanktexttoshortcode400.

1. What is the law requiring SIM card registration?The enabling law is TheSubscriber Identification 2010which provides for registrationofexistingSIMcards.

2. What is SIM card Registration?The ACRONYM “SIM” meansSubscriberIdentityModule.SIMcardregistrationistheprocessofrecording and verifying mobilephone number(s) and personalinformation of a subscriber,by a communications serviceprovider. Such informationincludes the subscriber’sphotograph,name,dateofbirth,gender, address (postal and/orphysicaladdress),emailaddress,ifavailable,anddetailsofvalididentification documents ofthe subscriber. The processinvolves getting both new andexisting phone subscribersto consensually provide theiridentification details to thenetworkoperators.

3. Why must we register our numbers?SIMcardregistrationisintendedto:1. Help law enforcement

agencies toidentify themobilephoneSIMcardowners;

2. Trackcriminalswhousephones for illegalactivities;

3. Curb other negativeincidents such as; lossof phone through theft,nuisance/hatetextmessages,fraud, threats and incitingviolence,and;

4. Help service providers(network operators) knowtheircustomersbetter.

4. What information and documentation do I need to register?You will need EITHER of thefollowinginoriginalform:a. ValidPassportb. Voter’scardc. ValidDriver’slicence

5. Will my information be kept safe?All information will be keptconfidential by all MNOsin a secure data base. Theinformation collected shallNOTbedisclosedtoanypersonunless required by any writtenlaw.

6. Which Mobile phone numbers must be registered?Allprepaidandpostpaidphonenumbers and data SIM cardsmustberegistered.

7. Can I register multiple cards? Yes. Ifyouownmultiplecards,youcanregisterallofthem.

8. Where do I go to register?

Reg i s t r a t i o ntake place at your serviceprovider’soutletscountrywide.

9. How much will it cost me to register?SIMcardregistrationisabsolutelyfreeofcharge.

10. What will happen if I have not registered?YourSIMcardcanbedeactivatedandyouwillnotbeabletomakeorreceivecalls.

11. How will I be sure that my number is registered?Your serviceproviderwill senda text message confirmingcompletionofregistration.

12. Can someone register for me?In case you cannot do theregistration, someone else canregister the SIM card in his/hername but the person will beresponsibleforyournumber.

13. Do I have to register my mobile fixed line too? Yes, you have to register themobilefixedline.

14. If I use a modem for my internet. Does it also need to be registered?Yes.Ithastoberegistered.

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Quarter Three | 2016

NCA Organises Workshop on TV White Space

The NationalCommunicationsAuthority(NCA) has organised a

public consultation workshopon the usage of TelevisionWhite Space (TVWS) SpectrumRegulatory Framework on the16th of August 2016 at theHoliday Inn Hotel in Accra.The workshop served as aplatform for the NCA, serviceproviders,consumersandotherstakeholders to discuss thecontentsoftheDraftRegulatoryFramework.

Director General of the NCA,Mr. William Tevie, during hiswelcome address said that aswebecomemorereliantontheInternet for communication,information, health services,and business relations, it hasbecome necessary that internetconnectivityandpenetrationbeaccessible nationwide. It wasin this vein that the NCA likeother regulators, is exploring

the possibility of using TVWSto create and givemore accessto data services,mindful of thefact that connectivity is key todevelopment.

Oneofthepresenters,MrPeterDjakwah of the EngineeringDivision explained to the

audience how TVWS canconnect to homes and devicesfrom remote locations byoffering a broadband signalcapable of handling multipledevices as well as transferringlargeamountsofdataacrosslongdistances.HefurtherstatedthattheTVWSisintendedtoextend

Mr.WilliamTevie,DirectorGeneraloftheNCAaddressingparticipantsattheworkshop

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Communications for Development

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Internet coverage at cheaperpricestoruralareas.Although some stakeholdersexpressed their concerns abouttheTVWSwithregardstoexistinginfrastructuralinvestmentsmadeinthecountry,MrHenryKanor,Director of the EngineeringDivision assured them that thetechnology was an opportunityto extend Internet coverage ataffordable prices to Ghanaiansand would greatly help theconceptofuniversalaccess.

The Television White Space isa termused todescribeunusedbroadcasting frequencies inthe wireless spectrum. Thisspace which is usually left toavoid interferences and for

buffering purposes can beused to deliver widespreadbroadband internet. Ghana iscurrentlyapartoffivecountriesin Africa that have undertakentrials in the technology fordata

network deployment and theuse of TVWS would offer anopportunitytousethespectrumtomeetconsumerdemands.

Mr.PeterDjakwahpresentingontheOverviewofTVWStechnologyinGhana

Mr.CharlesAcheampongtakingparticipantsthroughtheTVWSRegulatoryFramework

Mrs.Martey,DeputyDirectorEngineeringgivingtheclosingremarks

AparticipantaskingaquestiononTVWSMr.HenryKanorDirector,EngineeringDivision

addressingtheconcernsofStakeholdersattheworkshop

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Quarter Three | 2016

NCA Organises DTT Training for the Media in Ashanti and Brong Ahafo Regions

The NationalCommunicationsAuthority(NCA) in collaboration

with the Digital BroadcastingMigration Committee (DBMC)on the 9th of August 2016organised a resource trainingworkshop for the media at theGolden TulipHotel in Kumasi.Thesignificanceoftheresourcetrainingwastoequipthemediawiththenecessaryknowhowondigitaltelevision.

Addressing the participants atthe training workshop, Mrs.Nana Defie Badu on behalfof the Director General, Mr.WilliamTeviespokeoftheroleofthemediainthepublicityandeducational campaign of theDigitalMigration.Shementionedan important stakeholderof theAuthority,thepartnershipofthemediawascrucial insensitisingourpopulaceandensuring thatwe all understand what the

migrationisaboutandhowitwillimpact television viewers. Shefurther said that a conformanceregime has been instituted andshall require all DTT receiverssuch as set top boxes (STBs)and integrated digital TV sets(iDTVs)soldinGhanatopassaconformancetesttobecertifiedto use a receiver certificationlogo.Furthermore, she indicated that

Mr.EdmundFiankooftheEngineeringDivisiontakingtheparticipantsthroughthetrainingsession

Mrs.NanaDefieBadu,DirectorofConsumerandCorporateAffairsgivingtheWelcomeAddress

Mr.KofiR.Nyantakyi,DeputyChairmanofthePublicitySubCommitteeoftheDBMCgivingthekeynoteaddress

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themigrationwillfreespectrumfor broadbandwireless servicesfor communications operatorswho want to provide betterwireless broadband services,Televisionviewerswill alsogetimproved picture and soundquality and TV stations will beable to offer several channelsof programming in spectrumthat previously was only ableto transmit a single analoguechannel.

In his keynote address Mr.Nyantakyi, Deputy Chairmanof thePublicity SubCommittee

of the DBMC said mediaknowledge and understandingaboutthistransitioncanhelpallstakeholdersbetterengageintheprocess, andevenhelp to steerit. He also said that a marketsurveillance exercise onDigitalTerrestrial Television (DTT)receivers (televisions and settopboxes)tookplacewithintheGreaterAccraRegiontoprotectconsumers and ensure that theDTTreceiverssoldontheGhanamarket have been certified bythe NCA and conform to theacceptablestandards.

Mr. Edmund Fianko of theEngineering division, tookparticipants through thehistory of the DTT in Ghana,the relevance of using NCAapproved digital televisionequipment,conformanceregimewithregardtosettopboxesandTVsetsandissuesthatarelikelytocomeupastheyinteractwiththepublic.Participants were also givenmanuals toserveasa referenceguide on any information theywouldwish to sharewith theirpublics.

Asectionoftheparticipantsattheworkshop

Participantsinteractingattheworkshop

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Quarter Three | 2016

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NCA embarks on Market Surveillance to protect Consumers from Uncertified DTT Set Top Boxes

The National Communica-tionsAuthority(NCA),initsquesttoprotectconsumers

when the DTT finally switchesover, has launched theDigitalTerrestrial Television (DTT)monitoring and surveillanceexercise in the Greater AccraRegion. This exercise seeks toensurethatallDTTreceiverssold on the Ghana marketconform to acceptable localand international receiverstandards,environmentalhealthand safety standards includingelectromagnetic radiation andemissions.

Section 2 of the ElectronicCommunications Act, 2008,Act 775 mandates the NCAto regulate the radio spectrum

designated or allocated for useby broadcasting organisationsand providers of broadcastingservices in accordancewith the standards andrequirementsoftheInternationalTelecommunicationsUnionandits Radio Regulations as agreedtooradoptedbytheRepublic.

TheDirector for Engineering attheAuthority,Mr.HenryKanor,said the Authority has officersatGhana’s portswhoassist thecustoms to check for unsafecommunications equipmentbefore they enter theGhanaianmarket. However, due to otherchannels thatpeopleemployinbringingingoods,theAuthority,which has an importantrole in protecting the public

from imported unauthorisedequipment, in taking thenecessary steps to ensurecompliancetothetypeapprovalregimehasemployedtheuseofmarketsurveillance.

Mrs. Nana Defie Badu, theDirector for Consumer andCorporate Affairs, said “Theteam conducting the exerciseare already on the field, theyare well trained and focuson the objective to ensurecommunications equipmentbeing sold toGhanaians are ofacceptable quality and can beused in Ghana. This exerciseis importantnotonly toprotectconsumers from dangerousproductsbutalsotoensurealevelplayingfieldforbusinesses”,ina

SomeoftheseizedsettopboxesfromZongoLane

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closeddoorinterview.

The team with the aid of theGhanaPoliceServiceseizedsettop boxes with the followingbrands:• MacSunny• OpenBox• FreeSat• TuchnoSat• OdaimondStar• J-Star• Vidbox• Combo• DigiSatThe Authority also used theopportunity to educate thepeoplearound.

The surveillance exercise wasconducted in accordance withSections71and72ofAct775ofthe Electronic CommunicationAct,2008, which states thatan authorised officer of theAuthority may enter a placeor premises where he/she has

reason to believe that a DTTReceiverisbeingmanufactured,offeredforsaleorbeingdisposedof,and:• test equipment or an articlefoundintheplace

• examineareceiverdisplayedforsale,atapointofimport,oratawarehouse

• search for equipment,articles, books, records ordocumentsthatmayprovideevidenceof(i)contraventionofthisActorofRegulations,or(ii)requiretheownerorperson in charge of theplacetogivetheauthorisedofficer the reasonableassistance required for theexaminationorsearchoftheplace,

• seize and take awayequipment, articles, books,records or documents if itappears that there has been(i) a contravention of thisActorofanyRegulationor

(ii) a breach of conditionof licence or frequencyauthorisation, and lodgethe items seized with theAuthority

TheAuthoritywishestoremindthegeneralpublicthatallsettopboxesandintegratedDigitalTVsetsshouldconformtoGhana’sDTT Receiver standards.Conformance to Ghana’s DTTstandard is marked by the‘DigitalGhana’ logo affixed onthe receiver. Before you makeanypurchase,pleasemakesurethelogobelowisaffixedontheequipment.

SomeoftheseizedsettopboxesfromLapaz

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The list of approved DTTreceivers is published on theDigital Switchover Page onthe website of the NationalCommunications Authorityand the Digital Ghana website(www.nca.org.gh) and (www.digitalghana.org).

Ourofficesarealsoopentothegeneral public for informationonvendorssellingunauthorisedsettopboxesandTVs.Informersare advised to be mindfulof Section 74 of Act 775which states that “a personwho knowingly gives false ormisleading information to theAuthority commits an offenceand is liable on summaryconviction to a fine of notmore than one thousandpenaltyunitsortoatermofimprisonmentofnotmore thanthreeyearsortoboth.

About the DTTGhana and other membersof the InternationalTelecommunications Union(ITU) signed an agreement inGeneva in 2006, setting 17thJune,2015asthedeadlineforallcountries inAfrica, Europe andMiddle East as well as Russiato migrate to digital terrestrialtelevision broadcastingtechnology in the Ultra HighFrequency (UHF) Band. TheAgreement set 17th June, 2020asthedeadlinefortheVeryHighFrequency (VHF) Band. It is,therefore,mandatory forGhanaand the other countries in theareasspecifiedtomigrate.

Themainreasonfortheworld’smigrationtodigital,istoreleasevaluable spectrum which canbe used for other services.Spectrum is scarce, thereforemore efficient use of the

spectrum is necessary if moreterrestrial telecommunicationsand broadcasting services areto be made available. Ghanacoordinates its frequency planswith other countries to ensurethat there is no interferencebetween various countries’broadcastingsignals.Currently,analogue broadcasting isprotected from interference,but this protectionwill stop by2017. It is therefore necessaryto complete themigration fromanaloguetodigitalby2017.

Themigrationfromanaloguetodigital television broadcastingwould most likely have animpact on almost every citizenof this country considering thepervasiveness of terrestrial TV.Itisthereforeimportantthatthemigration is properly managedto ensure that every Ghanaianwho watches TV today is abletocontinuewatchingTV in thedigitaldomain.

Educatingconsumersonwhattolookforwhenbuyingasettopbox

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Educatingconsumersonwhattolookforwhenbuyingasettopbox

Educatingconsumersonwhattolookforwhenbuyingasettopbox

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To regulate the communications industry by setting and enforcing high standards of competence and performance to enable it to contribute significantly and fairly to the nation’s prosperity through the provision of efficient and competitive services

Mission Statement

To become the most forward-looking and innovative Communications Regulatory Authority in the sub-region; by creating and maintaining an efficient, transparent and business friendly environment to enable Ghana become the premier destination of ICT investment in the sub-region

Vision

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Quarter Three | 2016

TELECOM SUBSCRIPTIONS FOR AUGUST 2016Mobile Voice Subscription Trends for August 2016

AttheendofAugust2016,thetotal number of mobile voicesubscribershad increased from36,739,810 as at the end ofJuly 2016 to 36,912,019 as atthe end of August 2016. Thisrepresentsapercentageincreaseof0.47%.Thetotalpenetrationrateforthemonthunderreviewwas132.44%.

MTN’svoice subscriberfiguresfortheperiodwas17,890,958,representing a percentageincrease of 0.66% from July’s2016’s figure of 17,774,481.MTN’s market share for themonth under review was48.47%.

Vodafone’s mobile voicesubscribers increased from8,160,351 at the end of July2016to8,223,957asattheendofAugust2016.Thisrepresentsapercentageincreaseof0.78%.Vodafone’s market share forAugust2016was22.28%.

Tigo’s voice subscribersincreased from 5,211,811as at the end of July 2016 to5,225,021 as at the end ofAugust 2016. This indicates apercentage increase of 0.25%.Theirmarketshareforthemonthunderreviewwas14.16%.

Airtel’s voice subscribersincreased from 4,636,374 asat the end of June 2016 to4,642,569 as at the end of

August2016.This representsapercentage increase of 0.13%.Their total market share forthe month under review was12.58%.

Glo’s voice subscribersdecreased from 854,912 as attheendofJuly2016to822,539attheendofAugust2016.Thisreflects a percentage decrease3.79% for the month. Their

totalmarketshareforthemonthunderreviewwas2.23%.

Expresso’s voice subscriberfiguresincreasedfrom101,881as at the end of July 2016to 106,975 as at the end ofAugust 2016. This representsa percentage increase of 5%.Their total market share forthe month under review was0.29%.

Chart1–MobileVoiceMarketShareforAugust2016

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2.1 Chart 1 – Mobile Voice Market Share for August 2016

2.2 Chart 2 – Mobile Voice Subscriptions Trends from January to August 2016

3. Fixed Telephony There are two (2) operators providing fixed line services to the public in Ghana. These operators are Vodafone and Airtel. As at August 2016, the total subscriptions for the fixed operators were 256,751 representing a percentage increase of 0.16% from the previous month. Vodafone recorded a total subscriber base of 249,043 whiles Airtel ended the month with 7,708 subscribers.

EXPRESSO0.29%

MILLICOM (TIGO)14.16%

SCANCOM (MTN)48.47%

GT/VODAFONE MOBILE22.28%

AIRTEL -MOBILE12.58%

GLO MOBILE2.23%

-

2,000,000

4,000,000

6,000,000

8,000,000

10,000,000

12,000,000

14,000,000

16,000,000

18,000,000

20,000,000

January February March April May June July August

Expresso Tigo MTN Vodafone Airtel Glo

MobileVoiceSubscriptionfromJanuary-August2016

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2.1 Chart 1 – Mobile Voice Market Share for August 2016

2.2 Chart 2 – Mobile Voice Subscriptions Trends from January to August 2016

3. Fixed Telephony There are two (2) operators providing fixed line services to the public in Ghana. These operators are Vodafone and Airtel. As at August 2016, the total subscriptions for the fixed operators were 256,751 representing a percentage increase of 0.16% from the previous month. Vodafone recorded a total subscriber base of 249,043 whiles Airtel ended the month with 7,708 subscribers.

EXPRESSO0.29%

MILLICOM (TIGO)14.16%

SCANCOM (MTN)48.47%

GT/VODAFONE MOBILE22.28%

AIRTEL -MOBILE12.58%

GLO MOBILE2.23%

-

2,000,000

4,000,000

6,000,000

8,000,000

10,000,000

12,000,000

14,000,000

16,000,000

18,000,000

20,000,000

January February March April May June July August

Expresso Tigo MTN Vodafone Airtel Glo

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Fixed Voice Telephony

There are two (2) operatorsproviding fixed line servicesto the public in Ghana. TheseoperatorsareVodafoneMobileandAirtelGhana.AsatAugust2016, the total subscriptionsfor the fixed operators were256,751 representing apercentage increase of 0.16%from the previous month.Vodafone Ghana recorded atotalsubscriberbaseof249,043whilesAirtel ended themonthwith7,708subscribers.

Mobile Data Figures for August 2016

AttheendofAugust2016,thetotalsubscribersofmobiledatasubscribersinthecountrywere19,125,469with a penetrationrateof68.62%.

Cellular Mobile Operators

MTN’smobiledatasubscribersfor August 2016 were9,608,952. Their market shareforthemonthunderreviewwas50.24%.

Thetotalnumberofsubscribersfor Vodafone’s mobile data inAugust 2016 was 3,301,319.Thisisreflectedintheirmarketshareof17.26%

Airtel’smobiledatasubscribersfor August 2016 were3,082,800. Their market shareforthemonthwas16.12%.

Tigo’s data subscribers forAugust 2016 were 2,817,896.Tigo’s market share for themonth under review was14.73%.

Glo recorded data subscriberfigures of 271,756 at the endofAugust2016.This reflects a

marketshareof1.42%.

Expresso’s mobile datasubscriberfiguresasattheendof August 2016 were 42,746.This represents amarket shareof 0.22% for themonth underreview.

Chart3–FixedVoiceTelephonyforAugust2016

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Vodafone Ghana recorded a total subscriber base of 249,043 whiles Airtel ended the month with 7,708 subscribers.

3.1 Chart 3 – Fixed Telephony Subscriptions for August 2016

FIXED TELEPHONY OPERATORS

4. Mobile Data Figures for August 2016 At the end of August 2016, the total subscribers of mobile data subscribers in the country were 19,125,469 with a penetration rate of 68.62%.

4.1 Cellular Mobile Operators MTN’s mobile data subscribers for August 2016 were 9,608,952. Their market share for the month under review was 50.24%.

The total number of subscribers for Vodafone’s mobile data in August 2016 was 3,301,319. This is reflected in their market share of 17.26%

Airtel’s mobile data subscribers for August 2016 were 3,082,800. Their market share for the month was 16.12%.

Tigo’s data subscribers for August 2016 were 2,817,896. Tigo’s market share for the month under review was 14.73%.

Glo recorded data subscriber figures of 271,756 at the end of August 2016. This reflects a market share of 1.42%.

249,043

7,708 -

50,000

100,000

150,000

200,000

250,000

300,000

VODAFONE AIRTEL

Chart4–MobileDataMarketShareforAugust2016

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4.2 Chart 4 – Mobile Data Market Share for August 2016

4.3 Broadband Wireless Access (BWA) Operators As at the end of August 2016, the total number of subscribers for Broadband Wireless Access data was 100,907. Surfline’s subscriber base was 73,244. Blu Ghana recorded a total subscriber figure of 1,184 and Broadband Home recorded a total of 26,479 subscribers.

4.4 Chart 5 – Broadband Wireless Access (BWA) Market Share for August 2016

EXPRESSO0.22% MILLICOM

(TIGO)14.73%

SCANCOM (MTN)50.24%

VODAFONE MOBILE17.26%

AIRTEL -MOBILE16.12%

GLO MOBILE1.42%

EXPRESSO MILLICOM (TIGO) SCANCOM (MTN)

VODAFONE MOBILE AIRTEL -MOBILE GLO MOBILE

SURFLINE72.6%

BLU1.2%

BROADBAND HOME26.2%

SURFLINE BLU BROADBAND HOME

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Broadband Wireless Access (BWA) Operators

Asat theendofAugust2016,thetotalnumberofsubscribersforBroadbandWirelessAccessdata was 100,907. Surfline’ssubscriber base was 73,244.Blu Ghana recorded a totalsubscriberfigureof1,184andBroadband Home recorded atotalof26,479subscribers.

Mobile Data Figures for April 2016

AttheendofApril2016,total subscribersofmobiledatainthe country was 18,698,587with a penetration rate of67.63% for the month underreview.

Broadband Wireless Access (BWA)

SubscriptionforApril2016Asat the end of April 2016, thetotalnumberofsubscribersforBroadband Wireless Accessdatawas93,351distributedasfollows:- Surfline’s subscriber basewas65,378.

- Blu Ghana’s subscriberfigurewas1,343

- BroadbandHomesubscriberbasewas26,630

Chart7–TotalMobileDataMarketShareforAugust2016

Chart6–TotalMobileDataSubscriptionsTrendsfromJanuarytoAugust2016

Chart5–BroadbandWirelessAccess(BWA)MarketShareforAugust2016

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4.2 Chart 4 – Mobile Data Market Share for August 2016

4.3 Broadband Wireless Access (BWA) Operators As at the end of August 2016, the total number of subscribers for Broadband Wireless Access data was 100,907. Surfline’s subscriber base was 73,244. Blu Ghana recorded a total subscriber figure of 1,184 and Broadband Home recorded a total of 26,479 subscribers.

4.4 Chart 5 – Broadband Wireless Access (BWA) Market Share for August 2016

EXPRESSO0.22% MILLICOM

(TIGO)14.73%

SCANCOM (MTN)50.24%

VODAFONE MOBILE17.26%

AIRTEL -MOBILE16.12%

GLO MOBILE1.42%

EXPRESSO MILLICOM (TIGO) SCANCOM (MTN)

VODAFONE MOBILE AIRTEL -MOBILE GLO MOBILE

SURFLINE72.6%

BLU1.2%

BROADBAND HOME26.2%

SURFLINE BLU BROADBAND HOME

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4.5 Chart 6 – Total Mobile Data Subscriptions Trends from January to August 2016

4.6 Chart 7 – Total Mobile Data Market Share for August 2016

TOTAL MARKET SHARE PER DATA OPERATOR

17,800,000

18,000,000

18,200,000

18,400,000

18,600,000

18,800,000

19,000,000

19,200,000

January February March April May June July August

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

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4.5 Chart 6 – Total Mobile Data Subscriptions Trends from January to August 2016

4.6 Chart 7 – Total Mobile Data Market Share for August 2016

TOTAL MARKET SHARE PER DATA OPERATOR

17,800,000

18,000,000

18,200,000

18,400,000

18,600,000

18,800,000

19,000,000

19,200,000

January February March April May June July August

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

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www.nca.org.gh

Communications for Development

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Quarter Three | 2016