netsuite webinar: easy data and credit management with dun & bradstreet

NetSuite Webinar:

Easy Data and Credit Management with Dun & Bradstreet – in NetSuite

July 20, 2016

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Introducing two of D&B’s resident data experts

Jay Daly - Sr. Strategist

Dun & Bradstreet for NetSuite

Steve Vitello - Sr. Solutions Expert

Experience 30+ years in the data collec2on, data management and risk management business

Responsible for D&B/NetSuite partnership design and strategy

Personally Originally from Chicago and an avid Chicago Bear and Cubs fan

Experience 22 years in the data industry, working with customers in data management, risk, supply chain and sales & marke2ng

Responsible for Channel training within the D&B/NetSuite partnership

Personally Long-‐2me upstate NY resident, fantasy football guru, aIempted recovering Buffalo Bills fan, father of two and cer2fied Dachshund herder

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Agenda

•  A Few Housekeeping Items

•  Data Trends That Impact Business

•  The Right Relationship Data

•  Dun & Bradstreet for NetSuite

•  D&B Data Management for NetSuite

•  DNBi Risk Management for NetSuite

•  Q&A


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Housekeeping

•  Webinar is being recorded and will be sent to you

•  Q&A will be held at end, but you may submit questions during the webinar

•  CFO – don’t take it 100% literally!

•  CFO broadly defines those who work with financials and/or make decisions with them


Data Trends That Impact Business

6 Dun & Bradstreet for NetSuite

Digitization of business has created an environment where companies are collecting

anything and everything about the parties with whom they do business.

But that information is inconsistent and

disparate across organizations.

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Are these data trends impacting how you do business?


of businesses have more than 20 data sources they are collecting

Data is doubling in size every two years, and by

2020 reaching

Source: The Economist, Feb. 2015 Source: IDC Study, 2014

of global companies who do NOT have well

defined data criteria

67%

Source: Oracle, 2015

Source: Forbes, Jan. 2015

of CFOs see value of integrating enterprise-

wide data, but only

44ZB

82%

24% think their teams are

up for the task

80%

Source: IBM Study, Feb. 2015

2x


Most companies are only working with a partial picture…


How do you use business data to see a full picture?


It starts with the right data – about your relationships.

The Right Relationship Data

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For nearly two centuries, helping companies build their business relationships and grow with data


WORLD’S LARGEST COMMERCIAL DATABASE OF

OVER 250 MILLION COMPANIES

30,000 DATA SOURCES AND 5 MILLION UPDATES PER DAY

400 DIVERSITY DATA SOURCES WITH 5.3 MILLION SOCIO-

ECONOMIC CLASSIFICATIONS

ONE OF THE LARGEST, MOST ACCURATE CONTACT DATABASES (DUN & BRADSTREET NETPROSPEX)

MORE THAN 4 MILLION CORPORATE HIERARCHIES

OUR PATENTED DUNSRIGHT™ DATA QUALITY PROCESS

Turning enormous streams of data into high-quality information

Building insights in the ways you want to consume it


What is business relationship data and why it matters

Scores & Ratings

Corporate Family Trees

Banking Data

Firmographics

Telephone Interviews

Trade Experiences

D&B Investigations

Press Data

Court Data

Financial Information

Business Registrations

Payment Data

D&B Customer - Supplied Data

Social Signals

Unstructured Data

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One company, many names…

The New York Times Media Group

The New York Times Company

New York Times Co.

New York Times, The

The N.Y. Times

New York Times

N.Y. Times

NY Times

NYTimes

Nytimes

7 11

7 - 11

7.11

7/11

7\11

711

7-11

SEVEN ELEVEN

SEVEN/ELEVEN

SEVEN-ELEVEN

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Enrich Organize Discover Collect Identify

M A I N T A I N

DUNSRight®

D&B’s solution for relationship data

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After we clean it up…


C. Smith Group P.O. Box 111 Bethlehem, PA 18025 (SIC) 5411-‐02 Chuck Smith, President -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ ID: OX20PH $8,000 credit limit $1,100 outstanding and 12 days past due

Finance

7-‐Eleven #456 123 Elm St. Bethlehem, PA 18055 Chuck Smith, Manager 610 882-‐7600 -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ ID: A595660662 Product code A on 7/2014 Product code B on 9/2013

Store

Charles Smith/7-‐11 123 Elm St. Bethlehem, PA 18025 (SIC) 5541-‐99 215 882-‐7600 -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ ID: 001200000000wXgAAI SMB channel customer Last touch point on 6/2016

CRM

Hypothetical customer data from three source systems

D&B D-‐U-‐N-‐S Number: 12-‐345-‐6789 Legal Name: C. Smith Group, Inc. Tradestyle: 7-‐Eleven Address Postal: P.O. Box 111 Bethlehem, PA 18055 Address Physical: 123 Elm St. Bethlehem, PA 18025 Phone: 610 882-‐7600 SIC: 5411-‐0202, 5541-‐9901 Primary Contact: Charles Smith, President -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐

Year Started: 1961 Employees: 35 Addi2onal Contacts: Mary Worth, VP Marke2ng Parent: ABC Enterprise, Inc. Number of Family Members: 3 Viability Ra2ng: 2 1 C G PAYDEX: 79

-‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐ -‐

Finance ID: OX20PH Warehouse ID: A595660662 CRM ID: 001200000000wXgAAI $3,000 credit limit $1,100 outstanding and 12 days past due Product code A on 7/2014 Product code B on 9/2013 SMB channel customer Last touch point on 6/2016

Single, more intimate and actionable view of the customer

Consolidated iden2ty profile with unique id and various names and addresses

Enriched with things we know

Paired with things you know

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Partnering to offer

D&B data and analytics

within NetSuite

to streamline your data

management and credit

decisioning needs


Introducing Dun & Bradstreet for NetSuite!


D&B Data Management for NetSuite

DNBi Risk Management for NetSuite

Effective data management, by eliminating duplicate, inconsistent and fragmented

records while monitoring and enriching

with additional elements.

Quickly evaluate and make decisions to mitigate risk and maximize revenue with

real-time, best-in-class credit processes

and data - customizable and configurable.

within your NetSuite workflow

Two D&B offerings now available on SuiteApp.com

D&B Data Management for NetSuite

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The Goal: The Reality:

CEOs say growth is their #1 imperative

30% of companies grew 2014 revenues*

Long-term success (growth) depends on what you know about and do with your

customers, prospects, suppliers and partners to help you both succeed…

in essence your relationships!


*based on a Dun & Bradstreet study

Data Management Helps You Know And Grow

SUSTAINABLE RELATIONSHIPS

PROFITABLE RELATIONSHIPS

TRUSTED RELATIONSHIPS

NEW & STRONGER RELATIONSHIPS

VITAL RELATIONSHIPS

Data in NetSuite:

Single unified view of your business

relationships


Cleanse Match Enrich

Information

Relationship Insight Single Master View

Data Customer - Lead - Partner

Prospect - Vendor Keep Your Data Fresh

On average, every 30 minutes…

•  120 Business addresses change

•  75 Phone numbers change

•  15 Company names change

•  20 CEO’s leave their jobs

•  10 Businesses close

D&B Data Management for NetSuite snapshot

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D&B Data Management for NetSuite in action


1.  A user creates a new customer, prospect or vendor record and enters some basic information (Company name, address, etc.).


2.  The input is matched against the Dun & Bradstreet database and a potential matched record called a “candidate” is returned.



3.  When the candidate is the same as the record the user is trying to input, clicking “create” automatically creates a NetSuite entity using Dun & Bradstreet data.



4.  The record is now in NetSuite, appended with a D-U-N-S® Number and enriched with critical business information including corporate hierarchy allowing you to see this customer in context within their global corporate family.


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5. The D-U-N-S Number is used to identify existing and potential duplicates. If another user tries to create a new customer or vendor record, NetSuite informs them that the record they are looking to create, already exists within the instance.


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6. Users can also update and enrich existing records within the NetSuite instance

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7. Then, using stare and compare functionality they can choose which fields to update with D&B data and which to keep with the original NetSuite information


•  Eliminate and prevent duplicate records

•  Search for and create new party records

•  Enrich records with critical business data

•  Monitor and receive business updates

•  See corporate hierarchy ownership

Master data records within NetSuite

help everyone see full picture

insights about your business

relationships to make confident

decisions, faster and profitably.

D&B Data Management for NetSuite highlights

DNBi Risk Management for NetSuite

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72% 57% 59% 75% have a strong focus

on growth1 are part of CEO’s strategic planning

imperative2

say volume & complexity of risks have changed “extensively” or

“mostly” in last five years3

say their organizations don’t have a complete, formal risk

management process in place4

Business growth is part of the job. Risk management complexity is on the rise.


1 The CFO as an Architect of Business Value by Accenture 2 The DNA of the CFO by EY 3, 4 2015 Report on the Current State of Enterprise Risk Management: Update of Trends and Opportunities

Take a finance-led data management approach to your company’s growth mandate while maintaining standards to help increase cash flow and profit margins, manage risk, automate credit processes and ensure compliance due diligence.

Scalability

Automation

Centralization

Credit Management Can Balance Opportunity & Risk The CFO’s View


Gain Foresight to Minimize Risk and

Optimize Opportunity

•  Decrease days sales outstanding by up to 5 days

•  Reduce your resource requirement by 75% with automated approvals

•  Capture 70% of dollars at risk in 20% of your receivable portfolio

Based on typical results by companies using Dun & Bradstreet data

DNBi Risk Management for NetSuite snapshot

Decision Validate Monitor

Predictive Analytics

Growth through risk & opportunity identification

Recent credit check

Credit Customer - Lead - Partner

Prospect - Vendor


Using your rules, apply credit limits and terms to leads, prospects and customers within NetSuite workflows.

The output? Instantaneous decisions to sales teams!

DNBi Risk Management for NetSuite in action

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Team members have the ability to request higher credit limits for customers/prospects directly in NetSuite, which speeds up approval processes and removes roadblocks

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When the credit department needs additional information to make decisions, they have access to a deep level of information on each account for research


•  Access DNBi, D&B’s flagship risk management solution in your NetSuite workflow

•  Make instantaneous credit decisions

•  Create customizable decision scorecards

•  Combine your policies with D&B data and analytics

•  Validate, pre-screen and make credit decisions

Credit management inside NetSuite with

D&B data and analytics helps credit

teams make fast, consistent and

responsible decisions, and partner with

sales to grow profitably

DNBi Risk Management for NetSuite highlights


Vendor Management

Prospector

within your NetSuite workflow

Two more D&B offerings coming soon!

Effectively manage risk within your supply chain and locate new, low risk suppliers.

Find companies that look like your best customers or are related to your customers.

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How You Can Learn More

•  Visit Dun & Bradstreet’s SuiteApp listing

•  Contact your NetSuite Representative


Questions & Answers

謝謝 Dankjewel

merci ありがとう धन्यवाद

Thank You!

netsuite webinar: easy data and credit management with dun & bradstreet

Data & Analytics