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inside
WHATS AVAILABLEin your local area
KNOW HOWto choose well
YOUR SERVICESall your location maps
H&WKnowsley Health& Wellbeing
your guide to local health& wellbeing servicesprescot and whiston
THERES A RANGE OF SERVICES ON YOUR DOORSTEP
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WELCOME TO YOUR GUIDE TOHEALTH & WELLBEING SER
THERES A RANGE OF SERVICES ON YOUR DOORSTEP
H&WKnowsley Health
& Wellbeing
Knowsley Health & Wellbeing is the local
organisation responsible for helping you
and your family get the services you
need where and when you need them.
Each year we talk with hundreds of
local people about what you want from
your local services and plan for current
and future health and wellbeing needs.
This helps us have the right services in
place to meet the requirements of our
communities.
Your Guide to Local Health & Wellbeing
Services is delivered to every
household in Knowsley keeping you up
to date with all the services we deliver in
your local area and how you can access
them.
The guide contains lots of useful
information and contact details about
where to get the right Health & Wellbeing
advice and services in Knowsley; from
leisure services to help you keep fit and
healthy through to the health and social
care services you need if you become
unwell or need some support.
Healthcare Services
Knowsley Health & Wellbeing offers awide range of community health care
services including GPs, dentists and
Walk-in Centres. The map on page
16 has details of the health services
available near where you live.
Social Care Services
A range of social care services are
available for children and young people,
adults and older people. To find out
what social care services are available
in Knowsley you can call the Knowsley
Access Team on 443 4335 who can give
you information and advice, and put you
in touch with relevant services.
Support for CarersMany people in Knowsley care for a
friend or relative who is frail, disabled
or mentally or physically ill. Caring for
someone can be rewarding but also
very challenging so it is important that
you have somewhere to turn if things
get tough.
The Knowsley Carers Centre is a charity
which provides advice and support
to carers. You can visit the centre in
person at 143 Bewley Drive, Kirkby,
L32 9PE or call on 0151 549 1412.
Leisure Services
To help you stay fit and healthy
Knowsley has leisure centres across the
borough. The map on page 16 shows
your nearest leisure centre. If you would
like more information about your local
leisure facilities call Active Knowsley on
0151 443 2200.
Cultural Services
Knowsley has a varied programme of
cultural events taking place across
the Borough. Keep an eye out for the
Events in Knowsley guide or go to
www.visitknowsley.com to find out
whats on in your area. You can also call
Knowsley Council on 0151 443 4031.
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KNOWSLEYVICES
INSIDETHIS ISSUE4 Centre of attraction for Nancie
6 Big Changes for Matthew
7 Making the right choice
8 15 Choose Well
16 17 Your services map
18 19 Charlie gets Active
20 Get involved
21 Options
22 I know a team that can
23 What you should have in your
Medicine Cabinet
You can also become involved
You can also become involved in shaping
your local Health & Wellbeing services by
taking part in focus groups or joining a
patient participation group at your local
GP practice. Find out more on page 20.
We hope this guide helps you make
the best use of the services available
in your area.
THERES A RANGE OF SERVICES ON YOUR DOORSTEP
H&WKnowsley Health
& Wellbeing
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NANCIE PRICE.WELCOMING RESOURCE
CENTRES TO HER AREA.
Nancie and Peggy love calling into the local Primary Care Resource
Centre to meet old friends and check out the local artists.
We live just a couple of minutes away
from the Resource Centre at Huyton
and since Peggy was born we have
found it really handy to access the
services we need. Regular postnatal
check-ups for Peggy are easy she
loves coming here, its so child friendly
and welcoming!
All the staff are really good, really
helpful. Its lovely when they all
recognise you as you walk through the
door! A lot of the time the emphasis is
on spotting any problems early, which I
think is very positive.
The facilities and services are excellent
with GP, nurse and health worker
access so you have everything under
one roof. The environment is gorgeous
and full of open spaces, bright coloursand interesting artworks. In fact I
helped to create some artwork myself
and Im really proud of it.
Everybody talks to each other, so its a
great place to catch up with neighbours
and friends. Lots of local group
meetings take place here so theres
always something going on!
I cant recommend the Resource
Centres highly enough they are there
for everyone to use and you might meet
some old friends!
THERES A RANGE OF SERVICES ON YOUR DOORSTEP
CASE STUDY: RESOURCE CENTRESH&WKnowsley Health
& Wellbeing
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IN YOUR AREA...
THERES A RANGE OF SERVICES ON YOUR DOORSTEP
RESOURCE CENTRE INFORMATIONH&WKnowsley Health
& Wellbeing
5
Whiston Primary CareResource CentreOld Colliery Road, Whiston, L35 3SX
Prescot Primary CareResource CentreSewell Street, Prescot L34 1ND
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MATTHEW CLARKE.CHANGE FOR THE BETTER.
Matthew has taken control of his Diabetes and his life has changedcompletely with the help of Knowsley Health & Wellbeing Changes
Weight Management Service.
Around 4 years ago I went to my GP
when I kept feeling sick and dizzy. I had
also put on loads of weight I went up
to 22 stone! Imagine my shock at being
told I had Type 2 Diabetes and admitted
straight to hospital!
Over the next few days I had a longchat with a diabetes specialist who
explained the consequences of this
condition if not treated very scary!
I was prescribed tablets and a
therapy weight loss programme which
unfortunately didnt work for me. I spent
18 months struggling to lose weight,
was reluctant to believe there was a
problem and found it difficult to get
motivated alone.
Then I was referred to the ChangesWeight Management Service - group
sessions, one hour a week for 10
weeks. The difference was amazing,
opening my eyes to all the issues
surrounding food intake and healthy
eating. The staff were all fantastic
and really cared and understood the
problems that diabetes raised.
Alongside this therapy I was introduced
to Activity for Life a rolling 12 weekgroup fitness programme of gym, aqua
aerobics, Tai Chi and other exercises.
The experience, for me, was part
physical and part emotional. I have
made loads of great friends.
After 4 years of treatment, therapy,exercise and diet control I amnow down to 14 stone and feelingfantastic! I feel I have regained
control of my life again.
My decision not to let Diabetes beat me
but to fight it with the help of Knowsley
Health & Wellbeing services is the
reason I want to tell others not to give
in. The best help and advice is available
right here on your doorstep.
THERES A RANGE OF SERVICES ON YOUR DOORSTEP
CASE STUDY: CHANGESH&WKnowsley Health
& Wellbeing
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THERES A RANGE OF SERVICES ON YOUR DOORSTEP
MAKING THE RIGHT CHOICEH&WKnowsley Health
& Wellbeing
ChooseWell.www.nhsdirect.nhs.uk
With the NHS these days, there are lotsof choices. By making the right choice atthe right time, you get the best possibletreatment. An easy way to think about howto get the right treatment is to think of it like
the thermometer below. It shows you whatto do depending on how poorly you are.
CutsStrainsItches
Sprains
For icy slips, skincomplaints and everythingbetween, choose an NHSWalk-in Centre.
NHS Walk-inCentre
Ear painSore bellyBack ache
For general medicaladvice, prescriptions,immunisations and testschoose a GP.
GP
DiarrhoeaRunny nosePainful coughHeadache
For common colds, sicklystomachs and commonmedical complaintschoose a Pharmacist
Pharmacist
Unwell?
Unsure?Confused?Need Help?
For absolutely any
questions about health,choose NHS Direct. NHS Direct
HangoverGrazed KneeSore throatCough
For wear and tear, minorcomplaints and accidentschoose self-care. Self Care
ChokingChest PainBlacking OutBlood Loss
For symptoms ofserious illness andmajor accidentschoose A&E or 999
A&E or 999
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CHOOSE WELLSELF CARE
THERES A RANGE OF SERVICES ON YOUR DOORSTEP
Self care starts with looking afteryour health and wellbeing eatingwell, keeping active and staying
healthy. It also means knowinghow to look after yourself with theeveryday minor illnesses we all get
from time to time.
A well stocked medicine cabinet will
help you treat many everyday illnesses
at home.
Minor illnesses or accidents can
happen at any time so its worth being
prepared. It makes sense to keep some
first aid and simple remedies to treat
minor complaints and accidents.
See page 23 for moreinformation on whatyou should have in yourmedicine cabinet.
COUGHS, COLDS ANDFLU LIKE SYMPTOMS
CUTS AND BRUISES
STRAINS AND SPRAINS
BURNS AND SCALDS
MINOR INFECTIONS
STOMACH UPSETS
EMERGENCYCONTRACEPTION
SELF CARE
CHOOSE WELLH&WKnowsley Health
& Wellbeing
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CHOOSE WELLNHS DIRECTNHS Direct can help with its 24-houradvice and health information serviceat any time, especially if:
you are ill at night
other services are not open, or
you find it difficult to get to another
service
It is staffed by nurses and professional
advisors, providing confidential
information on:
what to do if you or a family member
feels ill
particular health conditions
local health services (such as doctors,
dentists or out of hours pharmacies)
and
self-help or support
organisations.
THERES A RANGE OF SERVICES ON YOUR DOORSTEP
You can call NHS Direct
any time, day or night,
for FREE on:
0845 46 47or visit: nhsdirect.nhs.ukCalls are charged at local rates.For patients safety, all calls are recorded.
UNWELL?
UNSURE?
CONFUSED?
NEED HELP?
NHSDIRECT
CHOOSE WELLH&WKnowsley Health
& Wellbeing
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If you are still concerned,pharmacists (sometimes calledChemists) can offer advice on
medicines and how to take them.They can also offer advice oncommon complaints such ascoughs, colds, aches and pains andother health issues, such as healthyeating and giving up smoking.
You can talk to your pharmacist in
confidence - even about the most
personal symptoms.
Most pharmacies nowhave a quiet area away
from other customers
where you can speak
to the pharmacist
more privately.
Get FREE NHS Care at the Chemist
In Knowsley, you can get a range of
medicines from your local chemists
shop for FREE following a consultation,if you dont pay for your prescriptions.
You can talk to your Pharmacist about
a wide range of ailments such as minor
infections, constipation and head
lice. They can give you all the advice
and medicines you need, without you
having to go to the doctors for
a prescription.
CHOOSE WELLPHARMACIST
THERES A RANGE OF SERVICES ON YOUR DOORSTEP
DIARRHOEA
RUNNY NOSE
PAINFUL COUGH
HEADACHE
PHARMACIST
CHOOSE WELLH&WKnowsley Health
& Wellbeing
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THERES A RANGE OF SERVICES ON YOUR DOORSTEP
REBECCA LABON.HOW HER YOUNG FAMILY
HELPED HER QUIT.
Rebecca has quit smoking with the help of her local Pharmacy and
now she has plans for a family holiday to Disneyland.
My children had seen ads on tv about
stopping smoking and they kept
pestering me to quit. When I called into
the Pharmacy at North Huyton Primary
Care Resource Centre I saw all the Fag
Ends posters and realised help was out
there.
I started the 12 week course a few
weeks ago where I met my stop
smoking buddy - she is really helpful.
You get one to one consultations and
advice. She works at the Pharmacy so if
I need any help or advice I can just pop
in to see her.
When I first stopped, I tried patches,
but they made my skin itch so now I
use gum and its working great. I quit
straight away and although its tough I
have not touched a cigarette since.
Now I dont get out of breath when
Im chasing the kids up stairs. And the
money I have saved we now put away
each day. This goes straight to the bank
ready to pay for our dream holiday at
Disneyland, hopefully at Christmas.
One of the side effects of quitting is
that you need to have something to
do with your hands - so I have taken a
greetings card course where I spend a
couple of hours at home in the morning
designing cards and writing poetry.
With a range of help and support
available including pharmacies and
Fag Ends you can really quit and also
seeing the benefits of a holiday for the
kids keeps me going!
CASE STUDY: PHARMACY/STOP SMOKINGH&WKnowsley Health
& Wellbeing
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CHOOSE WELLGP SURGERYOf course, sometimes we all needto go to the doctors. Your localGP surgery provides a range of
services including:
general medical advice and treatment
prescriptions
referral to a specialist or a hospital
immunisations / tests
In recent years, many more nurses have
been trained to give advice, take tests,
and diagnose and treat illness thatused only to be dealt with by doctors.
These nurses are very highly skilled
health professionals. They are often the
best person to see at the practice, and
you can usually see them quicker than
seeing a GP.
Out of Hours
Out of normal surgery hours, all GPs
have an emergency service. This
service is only for urgent medicalproblems that cannot wait to be treated
until normal surgery hours. To access
this service call your normal GPs
surgery number.
Emergency Dental Treatment
If you need emergency dental treatment
out of hours, call your own dentist
and you will be directed to an on-call
service. If you dont have a dentist, call
NHS Direct who will be able to direct
you to a dentist who can help.
THERES A RANGE OF SERVICES ON YOUR DOORSTEP
CHOOSE WELLH&WKnowsley Health
& Wellbeing
EAR PAIN
SORE BELLY
BACK ACHE
GPSURGERY
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Huyton, Kirkby & Halewood
A visit to your NHS Walk-in Centre
is an alternative to visiting your GP,
especially outside of normal surgery
hours. Its a fast and convenient
alternative, as you can secure treatment
without an appointment.
Knowsley NHS Walk-in Centre
Huyton
Westmorland Road, L36 6GA0151 244 3150
Knowsley NHS Walk-in
Centre Kirkby
St Chads Drive, L32 8RE
0151 244 3180
Knowsley NHS Walk-in
Centre Halewood
The Halewood Centre, L26 9UH
0151 244 3532
Opening timesOpen 7 days a week:
8am 9pm Monday to Saturday
10am 9pm Sundays
and bank holidays
No appointment necessary,
CHOOSE WELLH&WKnowsley Health
& Wellbeing
CHOOSE WELLKNOWSLEY NHSWALK-IN CENTRES
THERES A RANGE OF SERVICES ON YOUR DOORSTEP
CUTS
STRAINS
ITCHES
SPRAINS
ICY SLIPS
SKIN COMPLAINTS
NHSWALK IN
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THERES A RANGE OF SERVICES ON YOUR DOORSTEP
JANINE SWINSCOE.WALK-IN CENTRES ARE
PERFECT FOR ME!
Janine had been suffering from earache and felt she needed
to see someone quickly!
I had been suffering from earache for a
couple of days and it wasnt getting any
better. I knew if I made an appointment
with my GP, I would have to take time
off work and might have to wait until the
next day so I decided I would pop into
the local Walk-in Centre at Nutgrove
Villa in Huyton Village centre.
I was seen within 20 minutes, assessed
in Triage by a nurse who checked
through my medical history and was
able to examine my ears. Once she had
a good look around she diagnosed an
infection and was able to prescribe a
7 day course of antibiotics. I just walked
round the corner to the local Pharmacy
and within a few days the problem had
cleared up.
All the staff at the Centre werelovely and its ideal to have all the
professionals, doctors, nurses and
the like, under one roof with quick,
easy access!
If you feel you need a quickassessment of a medical problem
the Walk-in Centres aroundKnowsley are ideal. All the facilitiesare modern and the staff are reallyfriendly and helpful and you can justWalk-in, good eh!
CASE STUDY: WALK-IN CENTREH&WKnowsley Health
& Wellbeing
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CHOOSE WELLA&E OR 999
THERES A RANGE OF SERVICES ON YOUR DOORSTEP
CHOOSE WELLH&WKnowsley Health
& Wellbeing
15
As the name suggests, youshould only go to A&E or call999 if immediate emergency
care is needed.
But A&E departments tell us that
around 4 in every 10 people who go to
A&E dont need to wasting valuable
time and resources needed for real
emergencies.
It is often very obvious if someone
is seriously ill and needs immediate
emergency care.
An emergency is a critical or
life-threatening situation and
includes things like:
Unconsciousness
Losing a lot of blood
Difficulty in breathing
Severe chest pain
Suspected broken bones
We have probably the best emergency
services in the world. Please help us to
help you and Choose Well
A&E OR999
CHOKING
CHEST PAIN
BLACKING OUT
BLOOD LOSS
St Helens & Knowsley Hospitals
Whiston Hospital
Warrington Road, L35 5DR
0151 426 1600
University Hospital Aintree
Lower Lane, L9 7AL
0151 525 5980
Royal Liverpool University
Hospital
Prescot Street, Liverpool L7 8XP
0151 706 2000
Warrington and Halton Hospitals
Lovely Lane, Warrington WA5 1QG,
01925 635 911
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Kimble Street
Old Lane
St JamesRoad
Scotchbam Lane
BridgeRoad Warrington
Road DelphLane
Ash Grove
Kingsway
Hall Lane
Shaw Lane
Cross Lane
Dragon Lane CumberLane
Pottery Lane
Dragon Lane
YOUR LOCAL HEALTH &WELLBEING SERVICES
THERES A RANGE OF SERVICES ON YOUR DOORSTEP
For full postal addresses please visit our websitewww.knowsley.nhs.uk/YourServices or call the Patient
Advice and Liaison Services (PALS) on 0800 073 0578
36
8
9
10
11
12
2
4 5 7
13
14
15
16
17
18
16
PRESCOT & WHISTON LOCAL SERVICESH&WHealth & Wellbeing
Knowsley
1
1920
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PRIMARY CARE RESOURCE
CENTRES
1 Prescot Primary CareResource CentreSewell Street, PrescotL34 1ND, CALL: 0151 477 4793
2 Whiston Primary CareResource CentreOld Colliery Road, WhistonL35 3SX, CALL: 0151 426 0611
GPs
3 Dr Ahamed & PartnersPark House Medical CentreSewell Street L34 1ND,CALL: 0151 426 5253
4 Aston Healthcare WhistonPrimary Care Resource CentreOld Colliery Road L35 3SX,CALL: 0151 426 6288
5 Dr AungWhiston Primary CareResource CentreOld Colliery Road L35 3SX,CALL: 0151 426 5569
6 Dr Heath
Prescot Primary CareResource CentreSewell Street L34 1ND,CALL: 0151 426 5277
7 Dr Rahman & Dr RahmanWhiston Primary CareResource CentreOld Colliery Road L35 3SX,CALL: 0151 426 5345
THERES A RANGE OF SERVICES ON YOUR DOORSTEP 17
DENTISTS
8 D E Tomkins, U Zein & O Liska3 High Street, PrescotL34 3LD, CALL: 0151 426 6460
9 C Davies & J Davies
14 Greenes Road, WhistonL35 3RF, CALL: 0151 430 9373
10 H Lloyd & J Williams183 Warrington Road, WhistonL35 5AF, CALL: 0151 426 5474
PHARMACIES
11 Boots The Chemists42 Eccleston Street, PrescotL34 5QJ, CALL: 0151 426 6478
12 Boots The ChemistsUnit D, Block 4, Cables RetailPark, Prescot L34 5NQ,CALL: 0151 426 8155
13 Boots UK LtdWhiston Primary CareResource CentreOld Colliery Road L35 3SX,CALL: 0151 426 6835
14
Neils Pharmacy
32 Molyneux Drive, PrescotL35 5DY, CALL: 0151 430 8376
15 Rowlands Pharmacy67 Eccleston Street, PrescotL34 5QH, CALL: 0151 426 6188
16 Tesco Stores LtdTesco Instore Pharmacy,Cables Retail Park, PrescotL34 5NQ, CALL: 0151 801 1347
ARTS AND LEISURE
17 Prescot Museum34 Church StreetL34 3LA, CALL: 0151 430 7787
18 Scotchbarn Leisure Centre
L34 2TQ, CALL: 0151 443 2200
OPTICIANS
19 Price & Ankers Opticians:2 Leyland Street, PrescotL34 5QP CALL: 0151 430 9187
20 R Millican Ltd: 29-31 EcclestonStreet, Prescot L34 5QACALL: 0151 426 6286
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THERES A RANGE OF SERVICES ON YOUR DOORSTEP
THINK POSITIVE IT WILL MAKE YOU FEEL
BETTER, SAYS CHARLIE
Charlie Brownes tip for staying healthy is to always have something
to look forward to.
My tip for staying healthy is to always
have something to look forward to. I
really believe a positive attitude is one
of the reasons I continue to be fit and
well. Another reason is the help I have
had from Knowsleys Activity for Life
programme.
When I was in my forties (Im 72 now) Isuffered two heart attacks and had to
take early retirement from work. Then
six years ago I had a quadruple heart
bypass after suffering ill health for a
number of years.
At the time of the heart attacks I
thought I would be lucky to hit 50. But,
now I feel so lucky to be still alive and
enjoying life and I think its important
to have something to look forward to
every day, whether it is a visit from adaughter, going out somewhere or just
getting up in the morning!
At the time of my heart attack I was
smoking like a chimney and had so
much stress at work. And while I wasnt
overweight, I was eating all the wrong
type of foods. After my operation I
was referred by my GP to the Activity
for Life programme run by Knowsley
Health & Wellbeing and Ive not looked
back since. It changed my life; it helped
me to come out of a sad and dark time
after losing my wife to breast cancer at
the same time as the heart bypass op. I
was put on a free 12-week programme
of activities including gym, tai chi andaerobics. I enjoyed it so much and felt
so much happier as well as healthier.
After the course I started to pay
gym membership to continue all the
sessions!
I am now a Champion for the Knowsley
at Heart programme, where I help to
encourage other residents to have a
free health check at any one of the
community venues in the borough.Ive also joined an Activity for Life
committee where we organise day trips
for fellow participants. All in all life is
great in Knowsley for me!
For Knowsley residents aged 40 to 74,
call today for your FREE health check
venue on 0800 073 0578
CASE STUDY: THINK POSITIVEH&WKnowsley Health
& Wellbeing
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Activity for Life is a GP referral scheme which forges a stronglink between health and council services in the Borough. It is thislink which has earned NHS Knowsley and Knowsley Council anational award the Reducing Health Inequalities Achievement
of the Year at the annual MJ Awards for local authorities. Judgessaid they were impressed by the highly effective partnershipbetween the local NHS and the Council.
THERES A RANGE OF SERVICES ON YOUR DOORSTEP 19
Charlie Browne in atai chi class at KirkbyLeisure Centre.
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THERES A RANGE OF SERVICES ON YOUR DOORSTEP
For advice and support on health, social care
and wellbeing services, PALS can help sort out
problems quickly on your behalf.
Free helpline: 0800 073 0578
Available: 9am - 5pm Monday to Friday
You can also text PALS on:07799 645 151
We encourage people to be involved in
decision making after all its your local
Health & Wellbeing Service.There are lots of opportunities to get
involved and have your say:
Every GP practice in the Borough
has established Patient Participation
Groups; why not ask to join yours
by contacting your local surgery, or
telephone the engagement
and involvement office (below) for
more information.
Become a community health champion
and work in partnership with us to
improve local services for example the
local free health checks.
Pass on your comments and feedback
to staff.
Fill in a Your Health, Your Say
leaflet available in local Health
& Wellbeing buildings
Or go on-line to Patient Opinion on:
www.patientopinion.org.uk
Attend a local event e.g. to help withstrategy and planning, public health.
For further information on any
information above, or to find out about
other ways to get involved in your local
Health & Wellbeing services contact:
The Engagement and Involvement team
on: 0151 244 3457
You can also get involved in the
Knowsley Local Involvement Network
(LINk); a network of groups and
individuals who want to make sure
that health and social care services
are planned and delivered to meet the
needs of the people in the Knowsley
community. Call: 0151 489 1222 or
visit:www.knowsleylink.org.ukfor
more information.
PATIENT ADVICE AND LIAISON SERVICE (PALS)H&WKnowsley Health
& Wellbeing
20
GET INVOLVEDIN YOUR LOCAL HEALTH& WELLBEING SERVICES
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THERES A RANGE OF SERVICES ON YOUR DOORSTEP
HEALTHCAREH&WKnowsley Health
& Wellbeing
21
HEALTHCAREWHEN AND WHEREYOU NEED IT.What is options?
Options provides all the services you
expect for a GP including:
Essential GP Services
Practice nurses
Chronic disease management
Smear tests
Minor Surgery
Maternity Medical Services
Vaccinations / Immunisations
If you are a Knowsley resident or have
a Knowsley GP you can access the
Options service:
at a GP-led health centre and 3
extended hours practices across
Knowsley with appointments available
at weekends and evenings
You do not need to register with theservice to book an appointment with
a GP or Nurse.
However, if you are Knowsley
resident you can choose to register
with Options in the same way as any
other GP practice.
How do I book an appointment?
You can book an appointment with any
of the Options services by using our 24
hour booking line on 0800 917 3683.
Where is Options?
GP-led Health Centre
St Chads Clinic St Chads Drive, Kirkby,
L32 8RE
Appointments available:
Monday to Friday 8.30am to 11pm
Saturday & Sunday 12.30am to 3pm
4.30pm to 7pm
Options extended hours practices
North Huyton Primary Care
Resource Centre, Woolfall Heath
Avenue, Huyton, L36 3TN
Whiston Primary Care Resource
Centre, Old Colliery Road,
Whiston, L35 3SX
The Halewood Centre, Roseheath
Drive, Halewood, L26 9UH
Appointments available:
Monday to Friday 6.30pm to 9pm
Saturday & Sunday 9.30am to 12 midday
4pm to 6.30pm
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THERES A RANGE OF SERVICES ON YOUR DOORSTEP
PAT ROBERTS.SHE NOW KNOWS
SOMEONE WHO CAN.
Pat has found Rachel and the IKAN team invaluable at solving some of
her health and wellbeing problems
Since I first met Rachel Ive found
things are a little easier to get done.
My garden had become a playground
for the local kids and I was worried
someone was going to get hurt. She
arranged for the broken flags to be
sorted and for someone to fit security
lights at the back of the house.
Since my husband died I have been
struggling to get things done. Ive had a
couple of bad falls, once where I broke
my shoulder and another time broke my
hip. But now I feel far more confident
knowing Rachel and the IKAN team are
just a call away!
I have a walk-in shower which has been
getting blocked leaving water up to
my ankles. When I mentioned this to
Rachel she had a professional round tofix it quickly, saying she didnt want me
falling again.
Everyone should know about the IKAN
team, they are great for us oldies and
no job is too big or small. They also set
up social events to get folk out of their
homes and making new friends.
I dont know what I would do if I didnt
have Rachel to call upon - she is a real
life saver!
For FREE help and advice for menand women over 55 call the IKANteam on 0800 694 0270. Just pickup the phone today and well seewhat we can do for you.
CASE STUDY: THE IKAN TEAMH&WKnowsley Health
& Wellbeing
22
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WHAT YOU SHOULD
HAVE IN YOURMEDICINE CABINET
LOCAL GP:
WALK-IN CENTRE:
DENTIST:
PHARMACIST:
OPTICIAN:
MY NUMBERS
Essential items:
Paracetamol or aspirin
(children under sixteen or people with
asthma should not take aspirin)
Paracetamol or ibuprofen syrups(or both) for children
Mild laxatives
Anti-diarrhoeal medicines
Rehydration mixture
Indigestion remedy
(for example, antacids)
Travel sickness tablets
Sunscreen - SPF15 or higher
Sunburn treatment
(for example, calamine)
Tweezers and sharp scissors
Thermometer
A selection of plasters, non-absorbent
cotton wool, elastic bandages and
dressings
Remember:
Keep the medicine chest in a
secure, locked place, out of reach
of small children
Always read the instructions and usethe suggested dose
Watch expiry dates - dont keep or
use medicines past their sell-by date
Please take all unwanted andout-of-date medicines back to thepharmacy. This is to stop medicinesgetting into the water supply and
the wrong people getting holdof medicines someone else hasthrown away.
H&WKnowsley Health
& Wellbeing
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Health & Wellbeing Headquarters
Nutgrove Villa,
Westmorland Road,
Huyton, L36 6GA
Telephone: 0151 443 4900
www.knowsley.nhs.uk
www.knowsley.gov.uk
If you require this document in Braille,
large print or another language please
call the Patient Advice & Liaison Service
(PALS) on 0800 073 0578
MY NUMBERS
H&WKnowsley Health
& Wellbeing