new thinking - direct marketing mail strategy phygital by pascal tack
TRANSCRIPT
Direct Mail is best suited to reinforce Price, Trust Relation and Product messages
10Q4.3. : Could you tell us if you are agree with the following affirmations (by media)Q3.5a : How important were the following criteria when choosing your brand for your last purchase?
Channel relevance by purchase criteria
PRICE (79%)
TRUST (78%)
RELATION (65%)
PRODUCT (65%)ACCESS (49%)
INNOVATION (33%)
STATUS (23%)
Mass
Direct Mail
(%) : Criteria importance for purchase
5%
10%
25%
*Mass: TV, Mags & Newspapers, OOH, radio, Internet banners
Direct mail adds brand intimacy in your plan, as strong as a human contact in store …
11
… makes me feel connected with the brand
Q4.3. : Could you tell us if you are agree with the following affirmations (by media)
PUSH MEDIA*
8%
DIRECT MAIL
24%
X3
CONTACT IN STORE
26%
=
*Push: TV, Mags & Newspapers, OOH, radio, Internet banners, email
Advertising mail remains the most effective push channel to activate purchase
12Q4.3. : Could you tell us if you are agree with the following affirmations (by media)
… encourages to buy
Direct mail
Door-to-door
Ad on television
Press articles
Ad in a magazine or newspaper
E-mail advertising
Ad on a poster / billboard
Ad on the radio
Banner / ad on the internet
Word-of-mouth
Contact in store
Website of a brand
A fair
Review website
Social media
Forum or blog
12%
11%
8%
8%
7%
6%
6%
5%
3%
17%
16%
13%
10%
9%
5%
5%
The letterbox medium is particularly well accepted
13Q4.3. : Could you tell us if you are agree with the following affirmations (by media)
39%
35%
27%
23%
… this media irritates me
E-MAIL MASS MEDIA D-2-D DM
E-mail : waste and irritation are rising
£6,3 bnUk digital
advertising 2013
70%Say ‘ i
receive too many emails’
51%of emails are
deleted within 2 seconds
Mail and e-mail are complementary
Grabs attention
considered and
informative
Makes recipient
feel valuated
Gives a better
impression
Quick Informal
Easy to respond to
Good for follow-up
add mail to the e-mail and a new group of customers starts to take action
13 % More
consumers visit the website
21 %More
consumers make a
purchase35
%More
consumers redeemed coupons
Campaigns including mail are more effective ( research by Peter Field via IPA database)
Supercharge your digital campaign with direct mail
Supercharge your digital campaign with direct mail
What if Marx would have been a marketer of the 21th century...