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A guide to using the MyCiTi bus system Valid from July 2019 NEW USER’S GUIDE

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Page 1: NEW USER’S GUIDE - MyCiTi | Cape Town Integrated Rapid ...€¦ · areas of Cape Town. You don’t have to live in these areas to use MyCiTi. You can catch the train, another bus

A guide to using theMyCiTi bus system

Valid from July 2019

NEW USER’S GUIDE

Page 2: NEW USER’S GUIDE - MyCiTi | Cape Town Integrated Rapid ...€¦ · areas of Cape Town. You don’t have to live in these areas to use MyCiTi. You can catch the train, another bus

GET GOINGIN 5 EASY STEPS!

MyCiTi has 42 stations and more than 600 stops in many areas of Cape Town. You don’t have to live in these areas to use MyCiTi. You can catch the train, another bus or minibus taxi and then transfer to MyCiTi for the rest of your journey.

3 reasons to use MyCiTi:1. MyCiTi is reliable, buses operate to a timetable and over

90% arrive on time.2. It’s also affordable, with fares that compare to other

public transport services.3. MyCiTi is easy to use once you know how.

WELCOME

GET YOUR CARD

LOAD VALUE

1 2

USER’S GUIDE 2019 | 02

TOP UP YOUR CARD

PLAN YOUR JOURNEY

3 4 5

TAP IN, TAP OUT

Page 3: NEW USER’S GUIDE - MyCiTi | Cape Town Integrated Rapid ...€¦ · areas of Cape Town. You don’t have to live in these areas to use MyCiTi. You can catch the train, another bus

Table MountainNational Park Kirstenbosch

National BotanicalGarden

111101

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A01

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A01

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Settlers Way

D01

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T02T01

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KHAYELITSHA

CAPE TOWNINTERNATIONAL

AIRPORT

MITCHELLS PLAIN

HOUT BAY

CAMPS BAY

SEA POINT

Waterfront

Gardens

Stadium

Granger Bay ThibaultSquare Woodstock

Paarden EilandNeptune

SectionVrystaatZoarvlei

Century City

Phoenix

Turf Club

Montague GardensRefinery

RoyalAscot

PotsdamGrey Janssens Wood

CircleEast

Killarney

DunoonUsasaza

Melkbosstrand

Sanddrift

Porterfield

Sandown

Woodbridge

Milnerton

Lagoon Beach

RacecourseSunset Beach

MELKBOSSTRAND

BIG BAY

ATLANTIS

PELLA

WOODSTOCK

VREDEHOEK

GARDENS

DISTRICT SIX

TABLE VIEW

PARKLANDS

CENTURY CITY

QueensBeach

MAMRE

ROBINVALEAVONDALE

SHERWOOD

SAXONSEA

ATLANTISINDUSTRIA

DURBANVILLE

DUYNEFONTEIN

TAFELSIG

LENTEGEUR

MILNERTON

BROOKLYN

GREENPOINT

MAITLAND

LANGA

PINELANDS

CROSSROADS

GUGULETHU

WYNBERG

CLAREMONT

Mitchells Plain

MONTAGUEGARDENS

WATERFRONT

CBD

MAITLAND

MILNERTON

DUNOON

ORANJEZICHT

ADDERLEY

CIVIC CENTRE

TABLE VIEW

ATLANTIS

OMURAMBA

Wynberg Wetton

Ottery

Plumstead

Wittebome

Claremont

Mowbray

Lansdowne

Athlone

Nyanga

Woodstock Salt RiverCape Town

Bellville

Kuils River

Khayelitsha

Kapteinsklip

Nonkqubela

Nolungile

Joe Gqabi

Maitland

Chris HaniKuyasa

Century City

Simon’s Town

Langa

N

q

Mitchells Plain

N2

N2

MyCiTi ROUTESMain routes

Direct routes

Area routes

T01

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T02T03T04

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107106105104

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Dunoon – Table View – Civic Centre – WaterfrontAtlantis – Table View – Civic CentreAtlantis – Melkbosstrand – Table View – Century CityDunoon – Omuramba – Century CityAirport – Civic Centre

Khayelitsha East – Civic CentreKhayelitsha West – Civic CentreMitchells Plain East – Civic CentreKapteinsklip – Mitchells Plain Town Centre – Civic CentreDunoon – Parklands – Table View – Civic Centre – WaterfrontDunoon – Montague Gardens – Century City

Vredehoek – Gardens – Civic Centre (clockwise)Salt River Rail – Walmer Estate – Civic CentreOranjezicht – Gardens – Civic CentreOranjezicht – Gardens – Adderley – Waterfront – Sea PointSea Point – Fresnaye – Civic CentreCamps Bay (clockwise) – Civic Centre Camps Bay (anti-clockwise) – Civic Centre Hangberg – Hout Bay Harbour – Sea Point – AdderleyHout Bay Beach – Imizamo Yethu – Sea Point – Adderley Table MountainVredehoek – Gardens – Civic Centre (anti-clockwise)Upper District Six – Civic CentreUpper Kloof Street – Adderley – WaterfrontSea Point – Civic CentreWaterfront Silo – Civic CentreSunningdale – Parklands – Table View – Sunningdale (clockwise)Parklands – Table View – Melkbosstrand – DuynefonteinSunningdale – Gie Road – Wood Sunningdale – Wood Drive – WoodSunningdale – West Beach – Table View – Sunningdale (anti-clockwise)Atlantis Industria East – AtlantisAtlantis Industria West – Protea Park – Avondale – AtlantisSaxonsea – AtlantisMamre (Crown) – Atlantis Pella – Atlantis Sherwood – AtlantisRobinvale – Atlantis Avondale – Protea Park – Atlantis Industria West – Atlantis Saxonsea – Goede Hoop – Atlantis Mamre (Frans) – Atlantis Summer Greens – Woodbridge IslandCentury City Rail – Omuramba – Salt River – AdderleySummer Greens – Century City – Woodbridge Island

Routes, stops and stop names are subject to change.26.09.18

Station

Stop Stop only accessible in direction indicated

THIS MAP IS NOT

TO SCALE

Rail station

GETTING YOUR CARD

USER’S GUIDE 2019 | 04

MyCiTi uses a card-based payment system. Everyone needs their own myconnect card except children under the age of four.

Get your myconnect card for only R35 from MyCiTi station kiosks and participating retailers (see www.myciti.org.za for a list).

Your card is a bank card so you’ll need to choose a PIN you can remember. Also remember to keep your card receipt safe in case something happens to it.

TIP

1

Page 4: NEW USER’S GUIDE - MyCiTi | Cape Town Integrated Rapid ...€¦ · areas of Cape Town. You don’t have to live in these areas to use MyCiTi. You can catch the train, another bus

LOADINGVALUE

Once you get your card you’ll need to load value on it to pay for your fares. You can load any amount as Standard or load a Mover package and pay for the distance you travel.

If you travel regularly over long distances you may save with a Monthly Pass for R850 while occasional users and visitors can enjoy unlimited travel on as many routes as they wish for 1, 3 or 7 days from only R75.

Most passengers save by loading Mover points and by travelling outside the weekday peak fare periods of 06:45 – 08:00 and 16:15 – 17:30.

TIP

2

USER’S GUIDE 2019 | 06

PAY AS YOU GO UNLIMITED TRAVEL

Standard Mover Monthly Pass Day Passes

Fares and making small purchases

Cost-effective regular travel

Cost-effective, regular travel over

long distances

Exploring at any time, on any day

Any amount (load fees apply)

Mover packages (R35, R50, R60, R80 R100, R150, R200, R300, R400, R600)

Monthly Pass (R850)1 Day Pass (R75)

3 Day Pass (R170) 7 Day Pass (R250)

3 years 3 years 1 month from a date of your choice

1, 3 or 7 consecutive calendar days

Standard fares apply Mover fares apply Unlimited travel

anywhere at any time

Unlimited travel anywhere

at any time

Station kiosks, retailers,

Absa cash-accepting ATMs

Station kiosks, retailers,

Absa cash-accepting ATMs

Station kiosks Station kiosks

Idea

l for

Load

Valid

for

Fare

sG

et it

at

Page 5: NEW USER’S GUIDE - MyCiTi | Cape Town Integrated Rapid ...€¦ · areas of Cape Town. You don’t have to live in these areas to use MyCiTi. You can catch the train, another bus

PLANNING YOUR JOURNEY

With MyCiTi you can easily transfer from one route to another to get to where you want to be.

The MyCiTi Trip Planner on www.myciti.org.za will make planning your journey a breeze. Choose which stop or address you want to leave and arrive at, and discover the best routes to take and what times the buses depart.

You can also download and print PDF maps and timetables from www.myciti.org.za

TIP

3

USER’S GUIDE 2019 | 08

Page 6: NEW USER’S GUIDE - MyCiTi | Cape Town Integrated Rapid ...€¦ · areas of Cape Town. You don’t have to live in these areas to use MyCiTi. You can catch the train, another bus

TAPPING IN, TAPPING OUT

To use MyCiTi, you need to tap in and tap out to pay your fares and avoid penalties.

When you enter a station or board a bus at a stop, tap in by holding your card against the validator. When you leave a station or exit a bus at a stop, tap out by doing the same. If you don’t tap in and tap out correctly, a penalty will be charged to your card.

If you transfer from one bus to another at a station you don’t have to tap out, only tap out when you reach your destination.

TIP

4

USER’S GUIDE 2019 | 10USER’S GUIDE 2019 | 10

TOPPING UPYOUR CARD

Ensure you always have value on your card by topping up at any station kiosk or participating retailer.

You can check your balance at kiosks and info terminals at stations, and on the validator whenever you tap in and tap out.

The validator will shine green if there’s enough value, yellow if you’re running low and red if there is insufficient value to travel.

TIP

5

Page 7: NEW USER’S GUIDE - MyCiTi | Cape Town Integrated Rapid ...€¦ · areas of Cape Town. You don’t have to live in these areas to use MyCiTi. You can catch the train, another bus

@MyCiTiBusMyCiTi Bus

FOR MORE INFORMATION

The Transport Information Centre provides information about MyCiTi and other public transport services 24 hours a day, seven days a week in English, isiXhosa and Afrikaans. The service is toll free.

Call 0800 65 64 63 (toll free)

Website: www.myciti.org.za E-mail: [email protected]

By using MyCiTi you are bound by the MyCiTi rules. Visit the website or a MyCiTi station for more information. Information correct as at 12 June 2019. Terms and conditions apply.