new wave presentation 1
TRANSCRIPT
GOOD MORNING EVERYONE !!!!
Welcome to my Travel PresentationFriday November 04, 2016
NEW WAVE TRAVELA DIVISION OF VISION TRAVEL SOLUTIONS
Domenic Bianchi
Corporate Travel Specialist
1-888-818-2744
WHAT AM I ALL ABOUT?• The last 25 years, I’ve been specializing in corporate travel, assisting
small to large companies with their travel plans that vary from short trips to Montreal for example, to long-haul flights to Asia and beyond. I deal directly with the travel planners regarding the clients’ requests, assist with group flights and coordinate meetings in all four corners of the planet.
• Time is of essence, making me an extension of your business will save you both time and money.
• Let’s build a long lasting relationship !!
• Let me help you with your vacation plans. l can orchestrate your travel dreams.
WHAT SETS ME ASIDE FROM EVERYONE ELSE?
• You will receive a high level of service, personally from me. My guarantee.
• I offer a boutique style of corporate travel service that not all other agencies can offer. You will always deal with me alone unless otherwise stated. If I’m not available during a specific time, you will be notified ahead of time. Generally speaking, most agents leave after 5 PM, and the customer is directed to a 24-hour call center for after hours. In my case, I can extend my hours to customize your travel plans if the need arises.
• Over 25+ years experience dealing with many corporate clients in different levels from travel planners to executive assistants to high level management. Every day brings a new challenge, and I say bring it on.
WAIT, THERE'S MORE…• Attitude
• Commitment
• Determination
• Satisfaction
• I review and adjust the travel Itinerary accordingly until it is done right.
• I believe that providing a high level of service is fundamental to my success.
WHAT ARE MY SERVICES:• Flights
• Vacations
• Cruises
• Groups/Weddings/Family Events/Company Incentives
WAIT, HERE'S MORE!
- Travel Insurance
- Visa Application Assistance
And……. Service with a smile!!!!
SO MANY WAYS!!!!
• 1-888-818-2744/905-303-8590
LET’S CALL DOMENIC…
“HI… THIS IS DOMENIC, HOW CAN I HELP YOU TODAY”
SOME BASIC QUESTIONS…
Points of Interest
CLIENT:
Bahamas
Bermuda
Antiqua
Cuba
Dominican Republic,
ME: “okay perfect, I recommend nothing less than a four -star hotel”
How many?
CLIENT:
“We have a group of ten, possibly more.
There would be two per room.”
ME: “Excellent!!!, did you know that for every eight tickets purchased, the ninth one would be free, and only pays the taxes?”
“And since you are initiating this call you will be the lucky one.”
Client: “Yes”..!!!!!!!!!!!!
What are you planning to do?
CLIENT:
“All Inclusive, must have various activities and clean sandy beach”.
“Some of us are looking to go into town for shopping, etc.”
ME: “That usually is done locally and arranged at the front desk or at the concierge desk. They will be happy to assist you!!”
Me: “It takes 24-48 hours to get a group quote, so let’s start by narrowing the search options down first, and we'll go from there!!”
Client: “Thanks Domenic, looking forward to your e-mails!!.”
SO, DURING THE WEEK THEY ARE AWAY…
I show my gratitude…
BY SENDING A WELCOME HOME CARD TO SAY “THANK YOU FOR YOUR BUSINESS”, AND TO GET SOME FEEDBACK.
THANK YOUWhat makes a good referral to me?
• A small to medium company with 1-50 business travellers.
• A company that will not mind paying a service fee to get a premium service from me.
• To receive leisure travel reservations from the companies’ employees.
BEHIND THE SCENES
CLAUDIA CARMONA
MARKETING AND PROMOTIONS