The Search is On!WakeMed’s 2012 Circle of Excellence AwardsMake your nomination today!

The WakeMed Circle of Excellence program recognizes employeeswho go above and beyond their daily responsibilities to impact oneor more of our five Strategic Plan Goals. Employees are nominatedby their peers and represent the top one percent of WakeMed staff.

Download a nomination form on the WakeMedWeb.

Help us find the best of the best for 2012!

Nomination deadline is September 5.

Register Now! Participate in the second annual WakeMed Scrub Run benefittingWakeMed Children’s. Featuringcompetitive 5K and 10K races thataccommodate both runners and walkers, along with a 100-Yard Kids Dash, this event will get the entire community involved.

Register online at ncraces.com or visitwakemed.org. All registered participantswill receive a scrub shirt.

In addition to the race, WakeMed will hostactivities for the family including:

• Live music by GrooveTown

• Games & activities

• Face painting

• Arts & crafts

• Mascots, including Twinkle

wak

emed scrub Run

Saturday09.29.12

8:30 am – NoonCity Plaza

Fayetteville StreetDowntown Raleigh

If you are interested in volunteering for the event,

contact Kelly Deis at ext. 05405. Volunteer hours will count toward

PRPN credit.

Muddy the Mudcat anda few of the CarolinaMudcats players hit agrand slam by visitingthe Children’s Hospital.The kids enjoyed thevisit and getting tomeet Muddy himself!Thanks for visiting,Mudcats… go team!

N E W S F O R E M P L O Y E E S A N D F R I E N D S O F WA K E M E D A U G U S T 2 0 1 2

WAKEMED GIVES 2012 EMPLOYEE CAMPAIGNThis is your chance to make a difference in our community and take action by making adonation to the charity of your choice. Themed, A Call to Action, our annual employeecampaign is about giving back to the community through employees’ favorite charities andcelebrating with great events. Watch for detailed information via WakeMed Weekly, e-mail,and the WakeMedWeb.

All employees are invited to participate in giving opportunities and events that will be heldon the Raleigh Campus and at Cary Hospital. Visit the WakeMedWeb for event details andgiving options during the campaign.

The WakeMed Gives Employee Campaign is a fundraising initiative that is part of the overallcommunity outreach efforts of WakeMed. During this annual two-week campaign,employees are provided an easy and convenient way to make donations to their favoritecharities (all 501(c)(3) organizations qualify to receive contributions through our campaign)and can also participate in fun events and qualify for prizes. Participation is voluntary.

Ways to Give• Online: Visit www.easymatch.com/wakemedgives

• Paper pledge form: Printable on the WakeMedWeb or www.easymatch.com/wakemedgives

Payment Options• Cash, check or credit card

• Payroll deduction – one-time payment or split over 26 pay periods

• PDO donations

See A Call to Action Special Events on the back cover...

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serviceGOES LIVE ONSEPTEMBER 5!

WATCH FOR OPEN HOUSEDATES VIA EMAIL

AND WAKEMEDWEB.

Every year, CTICU nurses receive mandatory trainingin preparation for an emergency opening of the chest,a life-saving procedure that may be performed on apost-op, open heart patient. For years, nurses learnedand practiced by using more traditional methodssuch as lecture, viewing a video of the procedure, orpracticing on a foam torso model. This year, incollaboration with the Center for Innovative Learning,Sharon McDonald, RN, Sarah Moore, RN, and HelenMcAdams, RN, (all with CTICU) designed a highlyinteractive training program. Now, a custom designedchest/heart training aid is attached to an existingsimulator to allow the nurses to work through anactual scenario. This initiative has allowed nurses tothink faster and more critically. It is a very powerfulexercise, as the simulator demonstrates accurate

readings and responses just as a real patient wouldprior to and while undergoing this emergencyprocedure.

Bill Killinger, MD, (Wake Specialty Physicians –Carolina Cardiovascular Surgical Associates) is veryimpressed with this new heart simulator. He said,“This is fantastic and invaluable! I would love to seethe program expand even more and see more peoplego through it. I wish I had access to a program like thiswhen I was starting out – it would have made a bigdifference.” WakeMed is very fortunate to have nurseswho help create powerful tools that are essential totraining and learning life-saving techniques andprocedures.

I ❤You, Simulator.

see more exceptional stories inside...

Exceptional People. Exceptional Care.

All WakeMed employees share the responsibility of reporting illegalactivity such as behavior issues, fraud, theft, abuse, patient neglect,

harassment, or any other behavior that threatens the safety of others. Staff isencouraged to report any concerns to their supervisor, a member of the Corporate

Compliance staff or to the Compliance Helpline. The Compliance Helpline (800-379-0279) is managed by Global Compliance Services and is staffed 24/7.

All calls to the Helpline are confidential and are not traced or recorded. Helplinespecialists log each call, initiate a report, and provide the caller with a follow-up

date. Reports are sent to the WakeMed chief compliance officer who reviews andinvestigates.

We all share in this responsibility. If you SEE something that raisesquestions or causes you to have concern, you must SAY

something.

Jen Marion, RN, (Neuro ICU) welcomed son Lincoln.

Tracey O’Dell, RN, (2 East Medicine – Cary Hospital)welcomed son Maddox.

Lauren Daniels, RN, (Observation Unit 2) welcomeddaughter Lyla Grace on February 13.

Justine Shook, RN, (Observation Unit 2) welcomedson Jacob Michael on March 8.

Laurie King (Outpatient Rehab) married NathanSlaughter on April 14.

Rebekah Holt, RN, (6A CVIC) and her husbandwelcomed son Weston Stanley on May 7.

Raymeshia Edmonds, RN, (Observation Unit 3)welcomed daughter Ashanti Kamille Roberts on May 21.

Lynn Settlemeyer, RN, (Observation Unit 3) andHeath Settlemeyer welcomed son Andrew Heath on May 21.

Katie Goodman, RN, (6C Surgery & Trauma) marriedBJ Rhodes on May 26.

Amber Brown, RN, (Observation Unit 1) and herspouse welcomed son Christopher Landon on June 1.

Holly Porch, RN, (Women’s Pavilion & Birthplace –Raleigh) married David Porch on June 2.

Ashlea Fields, RN, (Health Information Management)and husband Chuck welcomed son Caleb James on June 9.

Jordan McCaskill (Information Services) marriedBrent Overcash on June 16.

Shirley Morgan Robinson (Observation Unit 3)married Willie Robinson on June 22.

Twyla Blango (2 East Medicine – Cary Hospital)welcomed a baby boy on June 25.

Coleen Smith (Public Relations) and husband Aaronwelcomed daughter Annabelle East on June 27.

Lauren Armstrong, RN, (Women’s Pavilion &Birthplace – Raleigh) and husband Hamiltonwelcomed daughter Ella Nicole Hamilton on June 29.

Alissa Caswell Owens (2 East Medicine – CaryHospital) welcomed son Colton Andrew on July 23.

Megan Winters, RN, (3E CVIC) and husband Nathanwelcomed son Colton Ridge on July 25.

Amanda Bell, RN, (Heart Center Observation Area)and husband Brian welcomed son Ryan Kroy on July 31.

Additions & Attachments

WakeMed is now a member of the Central Atlantic Health Network (CAHN), a VHA SupplyNetwork®, an innovative supply chain management company.

What is CAHN?CAHN represents 11 members (within North Carolina, Tennessee, and Virginia) with over $1.2 billion in combined annual supply and service purchases. The members join together to reduce costs because CAHN allows the group to function as one system, gaining value through combined and committed purchasing volume.

Bottom line: Being a part of this group saves WakeMed money on medical supplies.

If you have any questions, please contact Kevin Schmidt (Supply Chain Management) at ext. 00416.

A Prescription for Better ServicePharmacy, Surgical Services and the Anesthesia Care Teamopened a new pharmacy on the second floor within theoperating room (OR) suite on July 31. This pharmacy,

exclusively for OR patients, is open 24 hours a day with 24-hour pharmacy techniciancoverage and 12-hourpharmacist coverage. Thisextensive coverage allows forenhanced patient safety andexpanded pharmacy servicessuch as sterile compounding.The OR Pharmacy meets the OR providers’ medication needswhile allowing the providers tostay in close proximity to thepatient.

The Pharmacy team thanks all those who supported thevision and implementation of this project.

Pharmaceutical WasteManagement ProgramWakeMed started a program to collect all unused or partiallyused pharmaceuticals. The program is designed to meet EPA,state and local regulations regarding the classification anddisposal of hazardous waste. In addition to collecting theregulated pharmaceuticals, WakeMed also selected to collectall unused or partially used pharmaceuticals to reduce theamount of pharmaceuticals entering the water system.

Environmental Health & Safety (EHS) is coordinating themaintenance of this new program with the help of a full-timemanager from hazardous waste disposal company, CleanHarbors. Since this is a new program, minor adjustments toportions of the program may need to be made. If you haveany questions, EHS has created resources and trainingmaterials located on the Environment of Care page on theWakeMedWeb.

COMPLIANCE CORNER:

Helpline Reminder

WakeMed is aMember of Central AtlanticHealth Network

Barb Bisset, RN, PhDExecutive Director & Safety Officer

WakeMed Emergency Services Institute

THE OTHER END OF THE STETHOSCOPEwith Guest Speaker & Author Marcus Engel

Nursing Education presents inspirational speaker and authorMarcus Engel. His extraordinary story of recovery after beingblinded and catastrophically injured by a drunk driverchallenges individuals to achieve success and will help usrediscover the magic and compassion between caregiver and

patient. All WakeMed employees are invited – all departmentsare encouraged to send at least one representative and a manager.

Monday, September 247:30 to 9:30 am & 5 to 7 pm - Raleigh Campus, Andrews Center1 to 3 pm - Cary Hospital, Conference Center

Tuesday, September 259 to 11 am - Raleigh Campus, Andrews Center

Register via Learning Link using course code NE014-12115 (2.0 contact hours will be awarded).

Food & Nutrition Services welcomes Sue Campbell,Joann Buezo-Molina, Justin Price, Andre Bennett,and Tara Wind.

Pharmacy welcomes PGY1 residents Jennifer Smith,PharmD, and Scott Dietrich, PharmD.

MICU welcomes Joshua McCullough, RN.

MICU bids a fond farewell to Mike Miller, RN, whotransitioned to Mobile Critical Care Services.

Pathology Labs welcomes Vickie Tanner andAdrienne Lockhart.

The Adult Emergency Department welcomes LisaHubbard, RN; Bethany Pierson, RN, and TiffanyGatewood, RN.

Occupational Health & Safety welcomes TreshaPulley, RN.

The Children’s Emergency Department welcomesRhiannon Pittman and Tiffany Murray.

Inpatient Pharmacy welcomes the followingtechnicians: Dency Thomas, John Toler, BryanKleinburg, Charity Miyato, Nyagaka Onyiego,Taneah Patterson, and Heather Thomas.

Heidi Shrake, RN, transitioned from NICU to CVICU.

NICU wishes Stacy Richardson, RN, a fond farewellas she leaves WakeMed for a new position.

Neuro ICU welcomes Elizabeth Pieper, RN.

The team at Apex Healthplex welcomes AmelieMichel (Emergency Department) and Kevin Lawson(MPDC).

Lori Williams, RN, transitioned from PACU - CaryHospital to the Raleigh Campus Inpatient PACU.

Observation Unit 1 welcomes Linda Gilbert andTracey Trippiedi.

5C Medicine welcomes Jackie Bradford, RN; CrystalPinkett, RN; Karie Hodges, RN; Stephanie Thorton,RN; Beverly Oliver, and Vickie Hudgins.

Julia Glass transitioned from 5C Medicine to WakeSpecialty Physicians – Garner Primary Care.

Observation Unit 3 wishes a fond farewell toLaShonda Cameron Harris. She is relocating toGermany with her husband who serves in the UnitedStates Army.

Women’s Pavilion & Birthplace – Raleigh welcomesSusan Clark, RN; Dawn Day, RN; Jennifer Rose, RN;Sheree Cain-Johns, RN; Samantha Groeschen, RN;Rebecca Bunn, RN; Ginger Joyner, Kendra Stinson, Leshia Wheeler, Linda Powell, and GrahamJackson.

Information Services welcomes Ed Peterson(supporting Surgical Services) and Anna Stauff(supporting Emergency Services).

Comings & Goings

An alternative to the Daily Chef’s Special

This menu is a great option for patients on specialized diets, such as dysphagia, mechanical soft, pureed, low-fiber, strict renal,

consistent carbohydrate, low-fat, liquid or those who have restrictionsbased on physician’s orders. The menu features:• Low-sodium options identified with the LS designation• New yogurt flavors• New food offerings such as stuffed shells with marinara, California

salad and increased low-calorie/low-sugar desserts

Questions? Contact Jessica Marchand, director, (Food & NutritionServices) at ext. 08042.

introducing All-time favoritesmenu

Benita Smith, RN, was promoted to nurse manager of Observation Unit 2 & 3. She was previously a nurse in the Children’s EmergencyDepartment.

Information Services recognizes the following employees on theirpromotions to system analyst II: Frank Harrison, Georgia McEwan,and Jordan McCaskill.

Congratulations, Lynnetta Shoop, RN, (2E CVICU), for being recognizedas July DAISY Award recipient.

Congratulations to Patreka Wortham (Patient Financial Services) for herpromotion to manager.

Theresa Tyndall, RN, (NICU) received her RNC certification.

Observation 3 congratulates Delorise Jeffries, RN, and Monique Moore,RN, for receiving the med/surg certification.

North Carolina Central University chose alumni Carrie Richardson(Surgical Services) as a 40 Under 40 honoree for her significantcontribution in health care.

Sonja Eisel, RN, (3A CVIC) received her Cardiac-Vascular Certification.

Jay Goodman (Outpatient Rehab) received a 10-year renewal as a sportscertified specialist from the American Physical Therapy Association.This will be his third time receiving this certification.

Amy Thomas (Staff Development & Training) completed the MBTIcertification program.

The following Heart Center Observation Area staff received theircertification from the Cardiac-Vascular Board: Richard Winslow, RN;Eleanor Little, RN; Ashley O'Neal, RN; Tammy Fryett, RN; NancyReyes, RN; Jessica Carroll, RN; Christie Szura, RN; Chad Sickle, RN;Julie Kennedy, RN; Holly Hatfield, RN; Kim Mays, RN; BethanyMendez, RN, and Donna Sharifyazdi, RN.

Monica Altman (Patient Financial Services) won the Lady Bass AnglersAssociation Larry Shaffer Memorial Tournament. Her two-daytournament total was 30.13 pounds. Nice catch!

6C Surgery & Trauma congratulates Betsy Farmer, RN; Denise Blake,RN, and Danica Stancil, RN, for receiving the Medical-Surgical NurseCertification and to Donna Smith, RN, on receiving her bachelor ‘sdegree in nursing from Winston-Salem State University.

CICU would like to congratulate Kathy B. Lancaster, RN, on obtainingher Cardiac Medicine Certification; and Sarah Wood, RN, and HollieKohl, RN, on obtaining their Critical Care Nursing Certification.

Sarah Dunn (Emergency Department – North Healthplex) graduatedwith an associate’s degree in General Education/Medical on May 15.

Pharmacy – Cary Hospital congratulates Debra Laughter and HeatherMoore on receiving their CPhT.

Wendy Baker (Pharmacy – Cary Hospital) was promoted to pharmacytechnician supervisor.

In May, the Raleigh Campus Pharmacy conducted a drive to help the Helen Wright Center for Women. They collected over $1,500 worthof items to donate to the shelter including homemade pillow cases,personal supplies, towels, linens and other items. Great job, Pharmacy team!

WOW, what an employee!

WakeMed Cary HospitalGallery Honors Local ArtistCary Hospital patients and visitors can now enjoyworks by local artists. Made possible through apartnership with Cary Visual Art, Inc., and adonation by the family (pictured right) and friendsof Sandy Lappin, The Reflection Gallery featuresapproximately ten works of art by local artists thatwill rotate on a quarterly basis.

Lappin was a frequent patient at Cary Hospital who passed away last year. As a local artist,she enjoyed sharing her joy of the arts with the nursing staff that cared for her. Lappin’sfamily felt it was fitting to provide a donation that would not only thank the Cary Hospitalstaff for their care, but leave a positive impression on all who view the gallery.

Clare Sifford, director of Cary Visual Art said, “We are pleased to continue our partnershipwith Cary Hospital. Sandy Lappin brought so much joy to the hospital staff and she waswell loved. We hope the beautiful Reflection Gallery brightens the space and brings joy andencouragement to all who walk by it."

Are you an artist? The Reflection Gallery will feature works of art by WakeMed staff,physicians and volunteers in a show from September 28 – January 11. If you are interestedin displaying your works of art, please contact Caroline Youngblood (Public Relations) at ext. 01776. The deadline for submission is August 31.

WakeMed Introduces Dr. J. David Hoover

WakeMed is pleased towelcome J. David Hoover,MD, FACS, who joinedWake SpecialtyPhysicians - PediatricSurgery and WakeMedFaculty Physicians -Pediatric Surgery as ofJune 11. He brings over 10 years of pediatric

surgery experience from Jeff GordonChildren's Hospital in Concord, NC, andChildren's Memorial Hospital in Chicago,IL. He is board certified in general andpediatric surgery as well as critical care.

Primary Care Practice inMorrisville to Open September 5

Wake Specialty Physicians – Morrisville Primary Care Family Medicine – Adults, Adolescents andChildren (2 months and up)

6102 Grace Park Drive,Morrisville, 27560

Tiffany Lowe-Payne, MD,has extensive experience as a clinical familypractitioner and is boardcertified in family practice and osteopathicmanipulative therapy

through the American Osteopathic Board of Family Physicians.

Appointments: (919) 235-6405Monday – Friday: 8 am to 5 pmOffering extended/evening hours one day per weekwww.wakemedphysicians.com

N E W S F R O M WA K E S P E C I A LT Y P H Y S I C I A N S

Long-term care insurance through Pendleton Financial available Pendleton Financial will now be offering anindividual long-term care insurance that providescoverage for home care, assisted living care,nursing home care, and hospice care. Policies can be purchased for yourself or a family member.Payroll deduction is not accepted. Note: long-termcare is not just for an elderly person. You mayqualify regardless of your age. For more details, call Gray Pendleton at (919) 781-4167.

Increase your maximum benefit on dental expensesDid you know your annual dental maximum underthe Ameritas dental plan could be increased by as much as $250 in 2013 by simply visiting yourdentist?

This is how simple it is to qualify:• Visit your dentist between January 1 and

December 31, 2012;

• submit a claim for a covered 2012 service by March 1, 2013; and

• ensure your total benefits reimbursed byAmeritas for 2012 is $500 or less.

If you meet these conditions, the Ameritas DentalRewards Program benefit will add $250 toward yourannual dental maximum for 2013 and each futureyear that you qualify until you reach the maximumamount of $1,000. This is the most that can beadded to your normal plan year maximum.However, if you do not submit a dental claim at allduring a benefit year, all accumulated rewards arelost. If you have questions, please contact Ameritasat (800) 487-5553.

Life insurance remindersLife insurance is protection for your family from asudden loss of income. During this fall’s BenefitsOpen Enrollment period, you will be able to enroll,increase or decrease your voluntary life insuranceelection. However, if your level of coverage is more than one times your pay, an Evidence ofInsurability form must be filled out and beapproved by the insurance company.

If you get married, divorced, have a change independents, or experience other similar life events,it’s important to consider updating your beneficiaryinformation. Beneficiary forms are available onlineon the benefits Web site.

College Savings PlanAre you prepared for college expenses for yourchildren? Do you know about the 529 CollegeSavings Plan? Employees may save for the collegeeducation of a child, grandchild, niece/nephew,etc., and even for yourself! Payroll deduction isavailable for benefits eligible employees, andsupplemental employees can elect to participate bysetting up a bank draft. The minimum contributionis $25 per pay period per person covered. If youhave questions about this plan, call (800) 600-3453.

BCBSNC Case & Disease Management ProgramsEvery year, BCBSNC typically reaches out to four percent of WakeMed employees enrolled inthe health plan to offer case or disease managementopportunities. If you are participating in theWellness Matters program and BCBSNC case or disease manager contacts you, you mustparticipate in the BCBSNC program to maintainyour premium credit.

Why does my premium credit depend uponparticipation in case or disease management, if offered? Sometimes health conditions can create risks orcomplexities that require additional health caresupport. Taking advantage of this expertise canhelp individuals better manage and control theircondition, reducing potential long-term costs forthemselves and the health plan.

What is Disease Management?BCBSNC Disease Management programs helpemployees more effectively manage their healthconcerns, save money and experience betteroutcomes. Disease Management can assist membersmanage asthma, heart disease, heart failure,migraines, fibromyalgia, high blood pressure andhigh cholesterol.

How do case managers assist BCBSNC members?• Navigate complex health care systems • Identify, implement and monitor health care

needs • Eliminate barriers to receiving care • Learn more about member’s condition, benefits

and medications • Find resources in member’s community • Learn about hospice and palliative care,

advanced directives, and provide support • Coordinate services such as home health, skilled

nursing facilities, inpatient rehabilitation,hospice, durable medical equipment, transplantsand more.

How would I be contacted?BCBSNC case and disease managers will contactmembers by telephone and by letter. Pleaserespond if contacted. For more information aboutBCBSNC Case and Disease Management visitwww.bcbsnc.com or call (888) 234-2415, Monday -Friday, 8 am to 4:30 p.m. Remember, if you arecontacted, you must participate to keep yourpremium credit in 2013.

Pathology Labs – Cary Hospital welcomes Justin Davis.

3A CVIC welcomes Kemoy Richards, RN; Lisa Howell, RN, and Rich Hogan. In addition, they welcome Melissa Beecher, RN; Jodi Schuh, RN; Jaclyn Dunnivan, RN; June Oburu, RN, and Jess Pittard, RN, as new nurse fellows.

Wake AHEC welcomes Heather Schafer.

6C Surgery & Trauma welcomes Shannon Orwin, RN; Pam Smith, RN,and Darshana Patel, RN.

CICU welcomes Pam Riley, RN; Sara Decker, RN; KeKe Kaste, RN, and Lani Deguzman, RN. In addition, they welcome nurse fellowsMelissa Goodsell, RN, and Stephanie Haggerty, RN.

3E CVIC welcomes Amanda Diggs.

Pharmacy – Cary Hospital welcomes Rachel Albright, PharmD; AndiCraven, RPh; Amy Li, PharmD; Mary Ella Teeter, PharmD; LaurenAzzopardi, Alysa Crowe, Mary-Cates Houston, Towanda Hunt,Charlene Kosut, Sharon Spillane, Mary-Russell Wagstaff, and Marsha Sheible.

TIPS AND REMINDERS FROM YOUR BENEFITS TEAM!

Wake Specialty Physicians - Employee Health Now OpenAfter closing for four weeks this summer to accommodate a restructuring process, Wake Specialty Physicians (WSP) - Employee Health is happy to announce it is now open again to serve employees. Located on the first floor ofthe Andrews Center (Raleigh Campus), the practice offers primarycare services five days a week and has enhanced its health andwellness offerings. They continue to offer walk-in services and same-day appointments.

Monday through Friday | 7 am to 3 pmAppointments can be made by calling ext. 08284.

WakeMed Features da Vinci Times ThreeThe Raleigh Campus is now home to two da Vinci® Si™ Surgical Systems – the latestrobotic surgical technology available. In addition, Cary Hospital also is home to a

da Vinci surgical system.

The da Vinci Si offers surgeons 3-Dvisualization during laparoscopicsurgeries, along with enhanceddexterity, precision and control.Using the da Vinci, surgeons canoffer a minimally invasive option for complex surgical proceduressuch as radical hysterectomies andprostatectomies.

Today, 20 WakeMed Medical Staffmembers are certified to performrobotic surgery in specialties

including general surgery, urology and gynecology.

“The features of the da Vinci Si model are morestreamlined,” commented Sam Chawla, MD,Wake Specialty Physicians – Urology. “Thepicture-in-picture capability allows us toeasily view patient films duringsurgery. We can also save our consolesettings so each surgeon can quicklyreach his or her comfort level with therobot.”

Brandon Roy, MD, a general surgeonwith Wake Specialty Physicians – General& Bariatric Surgery said, “The more precise wecan be and the fewer incisions we need to make canbe extremely beneficial to patients in terms of howlong they have to stay in the hospital, blood loss,pain and overall recovery.”

The WakeMed Cath Lab staff recently reached an incredible milestone! 100% of the staff members have receivedtheir Registered Cardiovascular Invasive Specialist (RCIS) credentialing. This is such an incredible testament to thestaff’s commitment to being the very best in their field. Vicki Block, senior vice president & administrator, said, “We should be extremely proud of this accomplishment as it is currently the exception and not the norm for thisindustry.” In addition, Islam Othman, MD, FACC, (WakeMed Faculty Physicians – Raleigh Cardiology) commented,“It comes as no surprise that the WakeMed Cath Lab staff has taken on this personal challenge and achievement intheir continued commitment to lead the community as well as the region in providing excellent cardiovascular careto our patients. It is truly an honor to be part of such a dedicated team.”

5A CLABSI Free for 100 DaysSince January 2010, 5A Medical Intermediate Care averaged three CentralLine-Associated Bloodstream Infections (CLABSI) per month with aCLABSI rate well above the National Healthcare Safety Network (NHSN)mean. In December 2011, the 5A manager created a multi-disciplinaryCLABSI prevention team to address the issue of increased CLABSIs. As aresult, 5A was CLABSI free for 100 days in a row! Here’s how they did it:• Management team formed an interdisciplinary focus group to look at

potential problems.• Looked at best practices to implement at the unit level.• The hub is scrubbed for 15 seconds (5 seconds

is required).• Looked at the ICUs best practices and duplicated

their use of chlorhexidine gluconate (CHG) baths.• Created an audit sheet for the charge nurses to

help police integrity of our central lines and hold staff accountable.

• Received approval to use the CHG baths, as thiscost would have to be incurred at the unit level.

• Education of the staff was completed with the focus being on the nurse techs, as they would be the ones completing the bath. Receiving buy-in from the staff was essential.

• Beginning March 1, 2012, CHG baths were done on all central line patients and were documented.

• An educational flier was created regarding the do’s and don’ts of line care.

With the support of our directors, 5A was CLABSI free for 100 days. Very impressive – keep up the great work!

Environmental Services Makes a

Clean Sweep! Infection Prevention partnered with Environmental Services (EVS) to bring a formalroom cleaning audit program to WakeMed. Here’s how the program works: High touchobjects in randomly selected patient rooms are marked with an invisible gel that glowsunder a black light. (How cool is that?!) When the patient goes home, EVS cleans theroom, and then Infection Prevention returns with the black light to review the roomwith EVS to see if any areas were missed.

The national goal for this type of program is to have objects cleaned 80 percent of thetime or greater. This isn’t good enough for our EVS staff – they want 100 percent. The

EVS department came upwith the program entitled“Saving Lives: One Roomat a Time.”

Vickie Brown, director ofInfection Prevention said,“I love this program! It ishelping us build a strongsense of teamwork withEVS to prevent hospital-acquired infections, and

it shows how Infection Prevention values EVS as a partner in the effort to provide a safe environment for our patients.”

Congrats to the following 39 EVS team members who received 100 percent scores! If you see an EVS employee with a pin, please congratulate them on a job well done.

CATH LAB REACHES INCREDIBLE MILESTONE

Thelma AlstonNancy BonasseDorothy BrownJames BurgessRuth ByrdJessica CabanillasPamela ClarkeDaryl CookYvette CrumelPaula Cruz

Barbara FarmerBetty FleetonEddie GaineyGloria GarrisonJanice HarveyMaria HernandezVera HortonValencia HowardCarl JohnsonLisa Jones

Cynthia JonesBenita JoynerAngela LambGloria LaneKimberly McNairMigdalia MendozaDorothy MilesErika MillsOtilia MonacoMiriam Munguia

Eric OppongAngelica PeraltaCassandra RamseyKathy RosaAshley ScottAnnette SmithAudrey TurnagePatricia Valenzuela

Matt Winstead

Linda AdamsShahrad Agha-Amiri

Kim AkersJeff AlexanderMisty AlfordGwen AndersonCathy BignallKarl Blastic

Sonya BoagsHollie BoswellKimberlyBradshaw

Ernie BuchananMegan CaldwellCat CareyTheresaChadwick

Marshall ClarkDonna CranePer CrenshawKristin DanfordJackie DavisRhonda DavisDonna EllingtonDiana FlynnJustin GaileyJackie Hancock

Kim HardingBrooke HildrethWillie HillDonna HouleSherry HunterApril KnishJaime LantzKarrie LocklearShannon MarcomJessie Marsh

Paul MasonTracie MayeLinwood McNeillKathy MillerKelly MillerJessica MullenixAdriane Mullin-Dawson

Nicole Parker

Sarah PettyKelly PleasantsJoJo PonsonesLisa QuinnDollie Reed-Boling

Carl RocheDavid RockKim RoofJoseph Rozmus

Julie RybaDaniel SchmidtAlicia SeroziPatrick SrockAllison StewartMichelle StonerBecky SurlesDana SuttonMarianne Tate

Therese TonziMike TurnerLucas VandenbergJeannine VollesJames WalkerKristy WhitleyKim WootenJoanne Zick

Dana Thomas, PT, (Physical Therapy) completed hertraining and passed the certification and is now acertified Vestibular Rehabilitation Specialist.

Shannon Adkins, PT, (Physical Therapy) received the2012 Mabel Parker award from UNC, given to aclinician who exhibits excellence and innovation inclinical education. Congratulations!

Maria Cruz, PharmD, and Tracy Rupp, PharmD,completed the WakeMed PGY1 Pharmacy Residency.

Laurel Meadows, RN, (MICU) passed the CCRN exam.

June Propes, PT, was promoted to supervisor ofPhysical Therapy.

Linda Barrett (Corporate & Community Health) wasappointed to the N.C. Center for Health and WellnessAdvisory Committee and will serve a two-year term.

Congratulations to Dolly Kaur, RN, (Surgical Services)for acquiring her U.S. citizenship.

Pamela Cowan, RN, (Endoscopy - Cary Hospital)completed the Certified Gastroenterology Nurses board exam.

Thomas Haugh (WSP - Accent Urgent Care and WSP -Holly Springs Medical Center) earned the CertifiedMedical Practice Executive designation from theAmerican College of Medical Practice Executives.

Natasha Lockerman, RN, (NICU) received her RNCcertification.

Wendy Ross, RN, (Adult Emergency Department)received her Certification in Emergency Nursing.

Congratulations to Kristie Leonard on her promotionto third-shift Pathology Labs supervisor.

Christy McIver (Imaging Services - Angiography)passed the Cardiovascular-Interventional and Vascular-Interventional registries.

2 East Medicine – Cary Hospital congratulates PamWolfgang, RN; Tracey Burrous, RN; Angela Hollis,RN, and Francine Worth, RN, for receiving theMed/Surg Certification.

5C Medicine congratulates Dee Dunn, RN; Linda Fish,RN, and Tammy Orlando, RN. They each receivedtheir certification in Medical-Surgical Nursing from theAmerican Nurses Credentialing Center. In addition, 5CMedicine congratulates Karie Hodges and StephanieThorton on passing the NCLEX and receiving their RN.

Amy Pithers, RN, (Surgical Services – NorthHealthplex) passed her CAPA certification.

Erin Brown, RN, (Observation Unit) and KenishaMitchell, RN, (3B CVSIC) both earned their licenses inMay and are working in the fellows program.

WOW, what an employee!

continued inside

Exceptional People. Exceptional Care.

Congratulations!Brier Creek Medical Park passed the Mammography Quality Standards ActState Inspection at the end of July with no violations or warnings. BrandyHolzshu, director, (Imaging Services - Ambulatory Services), sends a bigthank-you to Adrienne Jackson, Kristin Cox and Alicia Scicchitano (all ofImaging Services - Mammography - Brier Creek Medical Park) for their hardwork and attention to detail during the inspection process. Great job!

WakeMed Health & Hospitals

3000 New Bern AvenueRaleigh, NC 27610

Non profitOrganizationU.S. PostagePAIDRaleigh, NCPermit NO. 1307

ADDRESS SERVICE REQUESTED

Microscope is a monthly newsletter written by and for the employees of WakeMed. Our goal is to provide employees and friends of

WakeMed with the most up-to-date news on all of the hospital system’s activities. The

Public Relations department thanks all of theemployees who contributed to this publication.

We welcome comments and suggestions on thispublication and its content. Call (919) 350-8120,

e-mail microscope@wakemed.org, or writeMicroscope, Wake Med Public Relations

Department, 3000 New Bern Avenue, Raleigh, NC 27610.

Heather Rook, Editor

WakeMed Employees, Photos

©WakeMed Public Relations, August 2012

Zumba Party Wednesday, September 19, 4 to 6:30 pmParticipants will collect sponsorships to Zumba and, rumor has it, therewill be a leadership challenge. Employees can sponsor their leaders(participating leaders TBA). Pre-registration is recommended and willbe available on the WakeMedWeb. Walk-ins welcome for a minimum $5 fee. Zumba will be held simultaneously at Points West Café (CaryHospital) and at the Healthworks Gym (Raleigh Campus). Can youZumba better than they can?

Basket Auctions Grab your team members and create a one-of-a-kind basket to donate tothe silent auction. Compete against other departments to win a pizzaparty for your crew. The auctions will be held on the Raleigh Campusand at Cary Hospital. Employees and volunteers can bid on baskets. A “Buy It Now” option will be available on the Raleigh Campus. Prizeswill be awarded for the Most Creative and Highest Grossing Basket.Baskets of all sizes are welcome. Go to the WakeMedWeb to register!

Raleigh Campus – Thursday, September 13, 11 am to 2 pm, hallwayoutside Café 3000. Coordinator: Tannis Hillis (Rehab Hospital)

Cary Hospital – Friday, September 14, 11 am to 2 pm, Points West Café2 & 3. Coordinators: Joanna Stephanos and Lisa Blauvelt (both ofAdministration – Cary Hospital)

Cake, Cupcake and Lollicake AuctionShow off your baking or decorating skills and donate your specialcreations to be auctioned off for a good cause. All flavors, shapes, sizes, and styles are welcome! Go to WakeMedWeb to register now.

Cary Hospital – Wednesday, September 12, 11 am to 2 pm, Points West Café. Coordinator: Tina Schwebach (Food & Nutrition Services – Cary Hospital)

Raleigh Campus – Tuesday, September 18, 11 am to 2 pm, Café 3000.Coordinator: Jessica Marchand (Food & Nutrition Services – RaleighCampus)

Volunteer ProjectsEmployees who wish to get personally involved can volunteer at either Hilltop Home and/or donate much needed items to White PlainsChildren’s Center in Cary. See the WakeMed Gives link on the WakeMedWeb for details.

WAKEMED GIVES2012 EMPLOYEE

CAMPAIGN

WakeMed was thrilled to host nursing theorist, Kristen Swanson, RN,PhD, FAAN, dean of The University of North Carolina at Chapel HillSchool of Nursing. Thank you to the 3A CV Intermediate Care staff forgiving Dr. Swanson a tour of the unit and sharing firsthand experiencewith using her Theory of Caring.

Volunteer OrientationRaleigh Campus - Monday, September 10,from 5:30 to 8:30 pm; Wednesday,September 19, from 1 to 4 pm; Monday,October 1, from 5:30 to 8:30 pm; andWednesday, October 17, from 9:30 am to12:30 pm. Sessions held in ConferenceDining.

Cary Hospital - Thursday, September 6,from 5:30 to 9 pm; and Tuesday,September 18, from 8:30 am to 12 pm.Sessions held in the Conference Center.

Staff Development & TrainingEnroll in any of the listed classes viaLearning Link or ask yourmanager/supervisor to e-mailSDRegistration@wakemed.org with yourname and employee number, and coursename, date(s) and time(s). Forinformation, visit the WakeMedWeb orcall ext. 08306. Please note: Some classesrequire an introductory course orsatisfactory completion of an assessmenttest.

MANAGEMENT DEVELOPMENTPeer Today, Boss Tomorrow – Your Role –Tuesday, August 28, 8:30 am to 12:30 pm,Raleigh Campus, Medical Office Building,SD&T Classroom #3 (Code=MDPTBTYR)

Coaching for Improved Performance –Thursday, September 20, 8:30 am to 12:30pm, Raleigh Campus, Medical OfficeBuilding, SD&T Classroom #3(Code=MDCIP)

Preventing Workplace Violence:Leadership Workshop – Thursday,September 13, 8:30 to 11 am, RaleighCampus, Medical Office Building, SD&TClassroom #3 (Code=NE014-11046)

EMPLOYEE DEVELOPMENTCritical Thinking: Through SituationalAwareness for Employees – Thursday,August 30, 8:30 am to 12:30 pm, RaleighCampus, Medical Office Building, SD&TClassroom #3 (Code=SDSAIH)

Wake AHEC Educational credit available for allprograms. For details/fees, call ext. 08547or visit www.wakeahec.org and clickProgram Listings.

• Tools for Children’s Voice Disorders –Friday, August 24 at 8 am at the UNCCenter for School LeadershipDevelopment, Chapel Hill

• Early Psychopathology in Very YoungChildren – Friday, August 31 at 12:30pm at WakeMed Cary Hospital

• Beyond Square One: BreastfeedingSupport for Health Care Providers –Thursday, September 6 at 9 am at WakeCounty Human Services, Raleigh

• Intraoral Radiography for the OfficeTrained Dental Assistant – Didacticsessions: September 11, 18, 25, October2, 9. Clinical Sessions: October 13, 20,27, November 3, at the Andrews Center,WakeMed Raleigh Campus

• Medical Emergencies: An Update forAllied Dental Team Members – Friday,September 14 at 8:45 am at the Jane SMcKimmon Center, NC State University,Raleigh

• Strategies for Effective MedicalCommunication – Saturday, September15 at 9 am at Duke Doctor of PhysicalTherapy Division, Durham

• SPICE: Infection Control in Dentistry –Tuesday, September 25 at 5:45 pmthrough Tuesday, October 2 at 9 pm atthe Andrews Center, WakeMed RaleighCampus

Uniform Sale The Volunteers at WakeMed Cary Hospitalin conjunction with Uniforms 2U2 willhost a uniform sale on Friday, September14, from 7 am to 4 pm in the Cary HospitalConference Center. Payroll deduction willbe available with name badge. Cash orcharge (Visa and MasterCard only) willalso be accepted.

Grants & Skills ScholarshipsNext Application Deadline: September 1Applications can be submittedelectronically through the WakeMedFoundation’s page found on theWakeMedWeb.

calendarofevents

To help you plan ahead, this calendar lists upcoming system-wide events, training classes and community events. For details and fee information, visit the WakeMedWeb. Send calendar submissions to Public Relations ore-mail microscope@wakemed.org.