non medical prescribing making a difference marie brazil consultant pharmacist haematology services...
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Non Medical Prescribing Non Medical Prescribing
Making a DifferenceMaking a Difference
Marie BrazilMarie BrazilConsultant Pharmacist Haematology ServicesConsultant Pharmacist Haematology Services
Wirral University Teaching Hospital NHS Wirral University Teaching Hospital NHS Foundation TrustFoundation Trust
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BackgroundBackground
Haematology ….. Wirral from 1994Haematology ….. Wirral from 1994 Qualified as Supplementary Prescriber Qualified as Supplementary Prescriber
July 2004July 2004 Inpatient prescribing and dischargesInpatient prescribing and discharges June 2007 Outpatient ClinicsJune 2007 Outpatient Clinics Independent Prescriber Feb 2008Independent Prescriber Feb 2008
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For patientsFor patients
Ensuring fair access to healthcare is at the Ensuring fair access to healthcare is at the heart of Lord Darzi’s recent report on the heart of Lord Darzi’s recent report on the
future of the NHSfuture of the NHS
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“Ensuring timely access
There was a strong message that people can still find it difficult to access services. Improving access is a priority articulated in every vision, across every pathway of care. Each region will continue to improve the quality of access by reducing waiting times for treatment, …….” …….”
High Quality Care For All
NHS Next Stage Review Final Report June 2008 June 2008
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Service redesignService redesign
++
Use of skills of the whole MDTUse of skills of the whole MDT
= Improved access= Improved access
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Previous Clinic StructurePrevious Clinic Structure
Monday (Haem Day Ward)Monday (Haem Day Ward) Consultant 1 plus RegistrarConsultant 1 plus Registrar
Tuesday (Haem Day Ward)Tuesday (Haem Day Ward) Consultant 2 plus RegistrarConsultant 2 plus Registrar
Wednesday Wednesday (Outpatient Department) Anticoagulant Clinic(Outpatient Department) Anticoagulant Clinic (Haem Day Ward) Nurse led bone marrow clinic(Haem Day Ward) Nurse led bone marrow clinic
Thursday (Outpatient Department)Thursday (Outpatient Department) Consultant 1 and Consultant 2 plus RegistrarConsultant 1 and Consultant 2 plus Registrar
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New StructureNew Structure Monday (Haem Day Ward)Monday (Haem Day Ward)
Consultant 1 plus RegistrarConsultant 1 plus Registrar Tuesday (Haem Day Ward)Tuesday (Haem Day Ward)
Consultant 2 plus RegistrarConsultant 2 plus Registrar Wednesday Wednesday
(Outpatient Department) Anticoagulant Clinic(Outpatient Department) Anticoagulant Clinic (Haem Day Ward) Nurse led bone marrow clinic(Haem Day Ward) Nurse led bone marrow clinic
Thursday Thursday (Outpatient Department) Consultant 1 and Consultant 2 (Outpatient Department) Consultant 1 and Consultant 2 plus plus
Pharmacist and Clinical Nurse SpecialistPharmacist and Clinical Nurse Specialist (Haem Day Ward) Consultant 3(Haem Day Ward) Consultant 3 plus Registrarplus Registrar
Friday (Haem Day Ward)Friday (Haem Day Ward) Consultant 3 plus Pharmacist and Clinical Nurse SpecialistConsultant 3 plus Pharmacist and Clinical Nurse Specialist
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Follow up patients seen by specialist Follow up patients seen by specialist nurses or pharmacistnurses or pharmacist
PharmacistPharmacist MDS, Chronic anaemiaMDS, Chronic anaemia Essential ThrombocythaemiaEssential Thrombocythaemia CML (molecular monitoring)CML (molecular monitoring) ITPITP HaemochromatosisHaemochromatosis
Increase in available clinic slotsIncrease in available clinic slots
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Patient Satisfaction SurveyPatient Satisfaction Survey
March 2008 Brief survey n=40March 2008 Brief survey n=40 98% of patients completely confident with 98% of patients completely confident with
serviceservice 2% less confident than when seeing a 2% less confident than when seeing a
doctordoctor Quality of consultation rated 100%Quality of consultation rated 100%
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Patient Expectation SurveyPatient Expectation Survey
Jan/ Feb 2009 (LJMU)Jan/ Feb 2009 (LJMU) More representative sample of patients More representative sample of patients
managed and not managed by managed and not managed by pharmacists in clinicpharmacists in clinic
Patients happy and confident in servicePatients happy and confident in service Others more confident with traditional Others more confident with traditional
rolesroles
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IndividualsIndividuals
Professional bodiesProfessional bodies
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ProfessionallyProfessionally
RewardingRewarding
ChallengingChallenging
Lead by example (NPSA)Lead by example (NPSA)
Role modelRole model
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Greater understandingGreater understanding
““Walk a mile in another man’s shoes”Walk a mile in another man’s shoes”
Greater integration / a more confluent Greater integration / a more confluent serviceservice
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Blurring the LinesBlurring the Lines
Who checks the checker?Who checks the checker?
Chemotherapy – outpatient prescribing of Chemotherapy – outpatient prescribing of oral agents.oral agents.
Inpatient chemotherapy – prescribed by Inpatient chemotherapy – prescribed by consultant medics and accredited consultant medics and accredited registrarsregistrars
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Never say never…Never say never…
Traditional to innovativeTraditional to innovative
Background to forefrontBackground to forefront
Ripples are little waves and making waves Ripples are little waves and making waves can be funcan be fun
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Any Questions?Any Questions?