North of Market-Tenderloin

Community Benefit DistrictHuman Resources Planning Built on Diversity and Inclusion

PA 725 - December 18, 2012

Michelle Capobres

Esther Green

Susie McKinnon

Molly Stack

Jonathan Young

North of Market-Tenderloin Community Benefit District

• Founded in 2005• Works to improve safety, cleanliness, and

community in the Tenderloin• Two employees, volunteer board, and

contractors• No formal HR policies

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are needed to see this picture.

Diversity Goals

• Avoid bias• Promote diversity of staff and board• Cultural competency to work effectively in the

Tenderloin

Recruitment Strategy

• Job analyses for existing and new positions• Broad and targeted recruiting• Track applicant demographics• Goals and gaps for Board composition

Employee Engagement

• Establish mission statement– Leadership's role– Collaboration

• Share knowledge and skills• Connect with community

Compensation & Benefits

• Establish fair and unbiased compensation strategies– External equity method– Develop compensation procedures for reference

• Restructure compensation structure to enable merit/performance plan – Set position salary ranges

Compensation & Benefits, cont.

• Health and work-life balance benefits– Time off and leave policies (maternity)– Basic (optional) health benefits

• Research option of city CBD pooling for health plans

Performance Management Plan

• Establish performance management structures to evaluate staff performance– Objective-based, align with mission and objectives– Executive Director annual evaluation – Team-based approach; establish annual objectives

and performance measures– Self-evaluation in process– Document and develop forms and procedures for

process and tracking

Employee Development

• Base objectives on gap analysis• Partner with local experts/organizations• Create Professional Development Co-op

– Organizations serving the Tenderloin– SF CBD Consortium

• Follow up! Create measurable goals!

Board Development

• Assess level of cultural competency• Partner with Organizations serving the

Tenderloin• Evaluate: Was there a change in

knowledge/attitude?

Safety and Health

• Mandatory Training • Injury and Illness Prevention Plan• Worker's Compensation• Disability Policies

Workplace Violence Prevention

• Mandatory Training• What is Workplace Violence?• Zero Tolerance• Reporting Requirements

Questions, feedback?